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Reviews of Petit Hotel Anise Garden

3 out of 5
Petit Hotel Anise Garden
829-156 Hokujo, Kitaazumi-gun, Hakuba, Nagano

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the man running the place is just lovely. he spoke the best english of anyone we met while in japan for two weeks and was super friendly. every morning the breakfast was a little different, he drove us to the bus station at the end of our trip, and he was always available for questions and advice. the private onsen (hot tub) was excellent after a day on the slopes and all in all it had a more bed and breakfast vibe. it’s a 10 minute walk to echoland (restaurants) and a 20 minute bus ride to happo one ski lifts

10/10 Excellent

SAI CHEONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

AMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The owner was more than accommodating by allowing us to check in later than 11pm. He also gifted us with a free bottle of wine from a local winery. The room was expectedly small but comfortable and very affordable. The Onsen felt amazing after a long day of skiing. Would highly recommend staying here when visiting Hakuba.
Stayed 6 nights in Jan 2023
Response from Anise Garden Nanjo on Feb 2, 2023
Thank you for your stay and nice review.Please come to Japan again.We are waiting for you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Anise Garden Nanjo on Jan 15, 2023
Thank you for staying with us.Also, thank you for your review. Please come again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place and only 8 min by car to Hakuba Goryu. All family members had own twin size bed and toilet and shower were separate.
Stayed 1 night in Dec 2020
Response from アニスガーデン on Dec 23, 2020
Dear Anonymous Thank you very much for your good reviews. Also, please come to Hakuba. We look forward to. Anise Graden 　Nanjo

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff and an easy 5 min walk from echo town.
Stayed 5 nights in Feb 2020
Response from Anise Garden on Feb 23, 2020
Dear Anonymous Thank you for the wonderful review. Also, thank you for your stay. please come to Hakuba.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful host. Nice individual outdoor onsen
Stayed 4 nights in Jan 2020
Response from Anise Garden on Jan 24, 2020
Thank you for your stay. Thank you for liking my hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, our host was super nice and helpful, gave us a ride to the bus station and let us store our luggage there during the day, plus made us an early breakfast each morning. The room was spacious and clean and we even got upgraded for free! The private onsen was heaven after a hard day of skiing. Would definitely stay there again and recommend it highly!
Stayed 2 nights in Jan 2020
Response from Anise Garden on Jan 24, 2020
Thank you for your stay. I am glad you enjoyed your stay. Please come again.

10/10 Excellent

Ka Yee Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice host. Delicious breakfast. Tranquil environment with easy access.
Stayed 2 nights in Jan 2020
Response from Anise Garden on Jan 22, 2020
Thank you for your stay. Thank you for your favorite.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great service. You can tell the owner cares about the guests and will go out of his way to help.
Stayed 3 nights in Dec 2019
Response from Anise Garden Nanjo on Dec 26, 2019
Dear Anonymous,Thank you for your stay. Please come again.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay but best of all was the owner Nanjo who went above and beyond the call of duty, such a lovely man!
Stayed 3 nights in Apr 2019
Response from Anise Garden Nanjo on May 18, 2019
Dear Colin, thank you for staying. I'm glad I was able to support you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The private onsen was a bonus. We used it every day. Nanjo was sensational. Nothing was too much trouble for him. Extremely accommodating host.
Stayed 6 nights in Feb 2019
Response from Anise Garden Nanjo on Feb 14, 2019
Dear Anonymous,Thank you for staying with us. Also, thank you for the review. I am pleased that you liked the charter outdoor bath. Also please come to Japan and Hakuba.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our ski trip went smoothly as the owner who was very helpful made sure we knew how to get around using the shuttle buses and also made getting our gear very easy, thankyou nanjo
Stayed 9 nights in Jan 2019
Response from Anise Garden Nanjo on Feb 1, 2019
Dear Anonymous, thank you for staying. Thank you for the review. Also please come to Hakuba.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is nice and friendly
Stayed 3 nights in Jan 2019
Response from Anise Garden on Jan 20, 2019
Thank you for your stay, Dear Terence. Again, when you come to Hakuba we are waiting.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place.
The man the runs this place is amazing! He will try and accommodate any need you may have, including dropping you off somewhere in the morning and picking you up again.
Stayed 4 nights in Feb 2018
Response from Kazz on Mar 7, 2018
Dear　Anonymous,Thank you for your stay. Also, if you have opportunity to come to Japan and Hakuba, please drop in. I am looking forward to the day we can meet.

6/10 Okay

Pat, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Staff spoke no English and my little bit of Japanese was inadequate. There was a restaurant, but we could not understand enough to know if we could eat there. We were basically waved off when we tried to inquire. The room was a typical small Japanese room with hard bed and the extremely uncomfortable crunchy pillows.
Stayed 1 night in Aug 2017

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and great hospitality
The host was absolutely amazing and full of hospitality. I recommend this place for anyone staying in the hakuba area!

10/10 Excellent

Naoto

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from アニスガーデン　 on Dec 28, 2022
ご宿泊、ご投稿ありがとうございました。白馬は四季折々楽しめます。　またお越しください！

10/10 Excellent

Shinobu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まりだったのでご飯が食べられなかったのは残念ですが、次回は夕飯や朝食付きで利用させていただこうと思います。オーナーさんがとても親切で感じのいい方でした。閑散期だったせいか周辺の飲食店が休みだったので夕飯難民になってしまいました(^◇^;)
Stayed 1 night in Oct 2022
Response from アニスガーデン　 on Nov 9, 2022
ご宿泊、ご投稿ありがとうございます。誠に申し訳ございません。私も周辺のお店がここまで休業されているのには気づきませんでした。　また、食事付きでお越しください。お待ちしています。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from アニスガーデン on Aug 9, 2021
Anonymous様、ご宿泊ありがとうございました。 また、ご投稿もありがとうございます。

10/10 Excellent

shotaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from アニスガーデン on Feb 25, 2021
shotaro様、ご宿泊、ご投稿ありがとうございます。 白馬は四季折々楽しめます。 　また、お越しくださいね。 お待ちしています。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切に快く対応して頂きました
Stayed 1 night in Jan 2021
Response from アニスガーデン on Jan 24, 2021
ご宿泊、ご投稿ありがとうございました。 また、白馬にお越しくださいね。

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
清掃は良く出来ている。部屋にユニットバスがあるが、湯の出る量が少ないのでシャワーが使いづらい。
Stayed 1 night in Dec 2020
Response from アニスガーデン on Jan 24, 2021
ユニットバスの件でご迷惑をおかけし、誠に申し訳ございませんでした。多くのお客様が同時にご使用されるとそういうことが起きるようです。 　ご宿泊、ご投稿ありがとうございました。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で素敵でした。 また伺います。
Stayed 2 nights in Dec 2020
Response from アニスガーデン on Jan 24, 2021
ご宿泊、ご投稿ありがとうございました。 また、お待ちしています。

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from アニスガーデン on Nov 5, 2020
Masaaki様、ご投稿ありがとうございます。 また、お越しください。

10/10 Excellent

SHIGEHARU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from アニスガーデン on Aug 16, 2020
SHIGEHARU様、ご予約、ご投稿ありがとうございました。 　白馬は四季折々楽しめます。 またお越しください。

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020
Response from Anise Garden on Mar 23, 2020
Dear Anonymous Thank you for your stay. Thank you for the wonderful review.

8/10 Good

shotaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回は家族で利用させていただきました。部屋にもユニットバスはあるのですが、貸切可能な露天風呂を利用させて頂きました。小さめですが貸切風呂としては十分な感じで、とても気分転換できました。宿の方も丁寧な案内でとてもよかったです。
Stayed 1 night in Mar 2020
Response from アニスガーデン on Mar 23, 2020
ご宿泊、ご投稿ありがとうございます。 また、白馬にお越しください。 お待ちしています。

10/10 Excellent

yoich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from アニスガーデン on Mar 21, 2020
ご宿泊、ご投稿ありがとうございます。 白馬は歩赤のシーズンも楽しめます。 またお越しください。

10/10 Excellent

Liyang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The host is a kind man, the hotel is very clean and lovely. Breakfast is delicious, it is also glad to see Cat Daifuku every morning. Convenient location, 3 min walk to the bus station, 10 min walk to the town center.
Stayed 2 nights in Jan 2020
Response from Anise Garden on Feb 17, 2020
Thank you for your stay. Thank you for staying at Anise Garden. We will be waiting for you when you come to Hakuba. Daifuku is also waiting.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Anise Garden on Sep 3, 2019
Dear Anonymous、Thank you very much for your stay and review.

10/10 Excellent

SEIJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭的だよ
オーナー夫婦が優しくてお客を家族みたいに接してくれて絶対にいくべきとこですよ
Stayed 4 nights in Aug 2019
Response from アニスガーデン on Aug 18, 2019
SEIJI様、ご宿泊、ご投稿ありがとうございました。 また、お気軽にお越しください。 お待ちしています！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Anise Garden Nanjo on Jul 15, 2019
Dear Anonymous, thank you for staying. Thank you for the review too. Also please come to Hakuba. I am glad to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Anise Garden Nanjo on Jul 7, 2019
Dear Anonymous, thank you for staying. Thank you for the review too. Also please come to Hakuba. I am glad to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
露天風呂があるのがとても良かった。 お部屋には使用できるコンセントが1個しかなく、しかも場所がちょっと微妙な位置だったのが残念でした。 スタッフの方の対応はとても良かったです。
Stayed 1 night in May 2019
Response from アニスガーデン on Jun 2, 2019
ご宿泊並びにご投稿ありがとうございます。 コンセントの件は改善できるところはしていきたいと思います。

8/10 Good

けいじ, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごくくつろげるホテルでした
Stayed 2 nights in Jan 2019
Response from Anise Garden on Jan 8, 2019
けいじ様、ご宿泊ありがとうございました。 また、機会がございましたらお越しください。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Anise Garden on Nov 27, 2018
Thank you for your post.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
快適な宿です。
大変快適な宿でした。朝、朝食前に散歩するのをお勧めします。 夕飯を予約しませんでしたが、掲示板のメニューを見て、次回は試そうと思いました。
Stayed 1 night in Oct 2018
Response from ＮＡＮ on Oct 26, 2018
Anonymous様、ご投稿ありがとうございます。 次回は夕食もお楽しみください。 また、お待ちしています。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2018
Response from Kazz on Sep 14, 2018
Thank you for staying. I am looking forward to seeting you again.

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2018
Response from Kazz on Sep 14, 2018
Thank you for staying. I am looking forward to seeting you again.

10/10 Excellent

minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満点です
食事は土地の素材を活かした美味しいものでした。夕食後のご主人との会話も楽しいものでした。ペットの大吉くんのさりげないもてなしもgoodでした。たまたま私達だけでしたが、ダイニングやお風呂も大変清潔できちんとされていました。朝、近くの平川沿いを散歩しましたが、アルプスを望む景色は最高でした。
Stayed 1 night in Jul 2017