Get an overview of this hotelModern Hamburg hotel 20-minute walk from city center

Main train station

Located in a business area, this Hamburg hotel is within 1.6 km (1 mi) of the main train station and major attractions such as the Moenckebergstrasse shopping street and the Rathaus (City Hall).

Floating lounge

The hotel's KAI 10 floating lounge (available for private parties only) on the Mittelkanal is the perfect place to relax with a drink, soak up the sun, and surf the Web. The Dialogue restaurant serves breakfast and dinner. Studio M bistro includes a bar and terrace.

LCD TVs, Wi-Fi

Guestrooms feature LCD TVs, complimentary wired and wireless Internet access, and minibars. Pets are permitted, and room service is available during limited hours.

Mercure Hotel Hamburg City

Amsinckstr. 53 Hamburg HH 20097

Hotel Amenities

Hotel Amenities

Located in a business area along Hamburg's Mittelkanal, this contemporary hotel is about a 20-minute walk or a five-minute ride from the heart of the city.

Open from early morning with a breakfast buffet until late evening, the Dialogue restaurant showcases regional and international cuisine and fine wines in a stylish and unique setting. Room service is available during limited hours. The KAI 10 floating lounge (available for private parties only) on the Mittelkanal is open several evenings a week and serves as a unique meeting and event venue at other times. Event catering is available. The Studio M bar, open mid-morning untill late night, offers space for up to 30 people, as well as beer, cocktails, fine wines, and a variety of hot and cold snacks.

The multilingual staff speaks German, English, French, and Spanish. Mercure Hotel Hamburg City also offers a self-service business center, a 24-hour front desk, and concierge services. Guests can take advantage of complimentary WiFi throughout the hotel.

  • Sauna 
  • Concierge services 
  • Bar/lounge 
  • Business center 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 186 
  • Safe-deposit box at front desk 
  • Number of floors - 6 
  • Elevator/lift 
  • Restaurant 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Meeting rooms 7 
  • Terrace 
  • Self parking (surcharge) 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Cable TV service 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Room service (limited hours) 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Free newspaper 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

A breakfast buffet with hot items is served in the restaurant.

Dialogue - The hotel's restaurant, open from early morning until late evening, offers a varied breakfast menu. In the evenings, regional specialties, international dishes and fine wines can be enjoyed in a stylish and unique setting.

STUDIO M - Bar with wireless Internet access and space for up to 30 persons. Open from mid-morning until late night, the bar serves cool beers, cocktails, fine wines and a variety of hot and cold snacks.

Nearby Things to Do

Recreational amenities at the hotel include on-site bicycle rentals and boat launch, as well as running paths and a sports facility nearby. After a long day, relax in our sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Bicycle rentals on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 15 per pet, per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 19 for adults and EUR 9.50 for children (approximately)
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Kids Stay and Eat Free

Book a stay in any room or rate category and up to 2 children 12 years old and younger stay free when staying with 2 adults using existing bedding; children under 5 years old receive free breakfast and children ages 5-12 years old receive 50% off breakfast.

Full details provided at check-in. There are no room charges for children 12 and younger when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Children 4 and younger eat free when ordering from the children’s menu and dining with paying adults ordering from the regular menu. Limited to 2 children per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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