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Reviews of Boundary Court Motor Inn

3 out of 5
Boundary Court Motor Inn
36 Boundary Road, Hamilton

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 76 reviews" "
Rating 8 - Good. 33 out of 76 reviews" "
Rating 6 - Okay. 17 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not great to see a Police car there talking to people in the next unit. Unit was very clean and tidy and updated nicely, but the beds were very hard and I was awoken by the people in the unit next door arguing at 1.30am. More soundproofing between units?
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Central, close to amenities and it was great to meet up with family who were staying there. Thank you for a pleasant one night stay.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the purpose with wonderful restaurants around the corner. Central yet away from the hustle and bustle of the city.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Should have been renovated many years ago. Everything operated as it should, staff were freindly and the room looked okay from outside. The room however needed dragging out of the 80,s. I suspect there is no need to renovate due to the motels position near to major sporting arenas. No reason for the owners to let the room descend into such a shabby state.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value and the family units are very roomy. A convenient location too.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Close to claudelands event centre, city centre and university. Quiet place.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This was handy to the City. The staff were pleasant & helpful but the grounds & rooms are tired & need some TLC.
Stayed 1 night in Dec 2018

8/10 Good

Craig, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively comfy & clean. Good sized room. Could have had more free wifi & to give 2 hours notice for the spa wasnt good
Stayed 3 nights in Oct 2018

6/10 Okay

Barbara

Liked: Cleanliness
Disliked: Room comfort
Close to Claudelands Arena
STayed here for the night of the Foreigner Concert as motel was close to the venue. Found the bed rather hard and the sheets kind of stiff and unfortunately being in a downstairs unit we heard the noises of people in the unit above us, so it's not very soundproof.
Stayed 1 night in Nov 2018

6/10 Okay

Fay, Hastings

Liked: Staff & service
Disliked: Cleanliness
location suited my stay with my involvement with the show at claudelands arena. I would stay again.
Stayed 1 night in Oct 2018
Response from Ken Owner on Oct 31, 2018
Thanks for your review. Hope to see you soon.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location. Older style motel, a bit tired. Very hard beds. Kept clean though.
Stayed 3 nights in Oct 2018
Response from Ken Owner on Oct 24, 2018
We are on the way to update our motel. Hope you will find it when you next time stay with us.

8/10 Good

Tracy, Palmerston North, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, tidy & clean
Clean tidy motel close to the Home Show at Claudelands
Stayed 2 nights in Oct 2018
Response from Ken Owner on Oct 24, 2018
Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

8/10 Good

Raewyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in handy location.
Room was spacious and clean with a good shower. Though close to a main road, rooms were situated far enough back so that there was minimal road noise. Close enough to walk to the city. I would stay here again.
Stayed 1 night in Sep 2018
Response from Ken Owner on Oct 24, 2018
Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

10/10 Excellent

John, TeKopuru near Dargaville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very quiet.
Near the university and quite near the centre of town.
Stayed 2 nights in Aug 2018
Response from Ken Owner on Sep 7, 2018
Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
clean room, warm room, towels were replaced daily. staff were helpful. enjoyed my stay
Stayed 3 nights in Jun 2018
Response from Ken Owner on Jun 26, 2018
Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Last motel available during Fieldays but was clean and tidy.
Stayed 4 nights in Jun 2018
Response from Ken Owner on Jun 26, 2018
Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

6/10 Okay

Jackie, Tauranga, NZ

Liked: Cleanliness, staff & service, room comfort
Quality tea bags!
I was surprise how quiet it was being on a major road. Had all the facilities that I needed for an overnight and even had good quality tea bags which is my benchmark!! The room was warm once I put the heating on and the bedding was very warm.For a night at an expo it was good as the event centre was only 3 minutes away. There were 2 single beds in one bedroom. I was on my own so I used in the additional single bed in the lounge so I could watch TV. It was such good value.
Stayed 1 night in May 2018
Response from Ken Owner on Jun 18, 2018
Hi Jackie, Thank you for the lovely review. It's so glad that you enjoy your stay in Boundary Court Motor Inn. To provide cozy, spacious and feel like home accommodation for our guests is always our great pleasure! Looking forward to welcoming you for your next stay! All the best, Ken from Boundary Court Motor Inn

8/10 Good

L., Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower clean however drapes smelt of cig smoke. Units could do with an update however staff were lovely. King bed was hard... Central but clean and tidy. Thank you.
Stayed 1 night in May 2018
Response from Ken Owner on May 16, 2018
Hi L. Thank you for taking the time to write a review for us. We value your opinions about the dated interior. We have started a renovation project. Some of the rooms have been refurbished and look much modern. We will accelerate the renovation. Looking forward to welcoming you for the next stay. Kind regards, Boundary Court Motor Inn

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Thought we had booked queen bed but got two single beds
Stayed 4 nights in Mar 2018
Response from Ken Owner on Mar 21, 2018
Dear guest, Thanks for your review. You might the last one or second booked in. In our website, we do describe there are two single beds in some of our rooms. Once those rooms got queen bed been booked before you. Then just the two single beds left. We hope you can book our room in advance next time. Then we can make sure you got queen bed booked.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
We only stayed overnight, and it was just in the right spot for us
Stayed 1 night in Mar 2018
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and easy
Had a great stay here. Very clean, well-laid out rooms, with all the amenities to cook dinner. Front desk answered all questions, and was very friendly - they have plenty of local knowledge.
Stayed 1 night in Feb 2018
Response from Ken Owner on Feb 28, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

6/10 Okay

kell, new zealand

Liked: Cleanliness, staff & service, room comfort
Safe stay
We had a safe stay, motel staff was excellent and very friendly. Room was nothing like pictures we booked from. Was clean and tidy. Very old but comfy. Would stay again. Bed was comfortable and excellent pressure in the shower.
Stayed 1 night in Feb 2018
Response from Ken Owner on Feb 6, 2018
I am very pleased to hear that our staff made your stay pleasant. I am looking forward to seeing you again. Once again, thank you for taking the time to review your stay with us.

8/10 Good

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Old-style but in a nice way.
Stayed 2 nights in Nov 2017
Hi G M, Thank you for writing a review for us. We hope you enjoyed your stay in our spacious and cozy room of Boundary Court Motor Inn. We have started a renovation program since last year. Some of our rooms have been renovated and look modern, and as always, it's spacious and cozy and feels like home. Looking forward to welcoming you for your next stay! Sincerely Yours, The Boundary Court Team

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were dirty used sanitary pad found under bed.Exposed wiring on electric blankets.Power points had been burnt out at some stage.Wifi connection was very poor and parking was limited. Fridge was leaking. No locks on bathroom door or toilet. Heater power points looked too dangerous to use. Rooms were serviced however rubbish from adjacents rooms was left outside our room all day and night. Definitely do not recommend and will not stay there again.
Stayed 2 nights in Nov 2017
Dear Anonymous on Hotels.com: We are sorry that you had a total different accommodation experience than all other guests. Our cleaners are professional and highly self-esteemed. They work very hard to maintain their commitment to provide clean and tidy rooms for our guests so that they can have a comfortable accommodation. In addition, the number of our parking lots not only fulfills the requirement of Quality Inn Standard but also has 10% more parking lots for our guests. We can also assign spare parking lots for our guests in our private zone if the guest-parking is full. Just let us know what you need, we are more than happy to help you. To provide a cozy, spacious, and feels like home accommodation experience for our guests is our ultimate goal. Looking forward to welcoming you for your next stay! Sincerely Yours, The Boundary Court Team

6/10 Okay

K, Auckland

Liked: Staff & service
Boundary Court Motor Inn
Good location, friendly staff. Room was Ok. Basic but fine.
Stayed 1 night in Nov 2017
Response from The Boundary Court Team on Dec 17, 2017
Hi K, Thanks for writing review for us. Sorry about the fresh paint smell in room. For offering more comfortable stay for our guests, we have started a renovation program since last year. The room you stayed was the newly renovated one. Once again, sorry about the fresh paint. Next time, please let us know, we can change a room for you. Looking forward to welcoming you for your next stay! Sincerely yours,

8/10 Good

Ang, Taupo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic motel close to Claudelands events
Nice clean tidy room, recently been redecorated, friendly staff, great location walking distance to Claudlands event centre.
Stayed 1 night in Nov 2017
Response from The Boundary Court Team on Dec 15, 2017
Hi Ang, Thank you for writing the lovely review for us. We are happy to know that you enjoy our great location and the nice and tidy of our room. Looking forward to welcoming you again for your next stay! Sincerely yours,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Affordable motel
Nice and quiet. If you need wifi then it's not your kind of place. The room was really nice though.
Stayed 1 night in Oct 2017
Response from The Boundary Court Team on Dec 15, 2017
Hi Anonymous on Wotif, thank you for writing your review for us. We are happy that you enjoyed the nice and quiet ambience of Boundary Court. However, we are sorry for the disconnection of WiFi , which might be caused by the death corner of WiFi signal. To solve this problem, we have newly installed several Wifi extension units around the rooms, and it works well now. Please come again and enjoy our free and fast WiFi, and nice and quiet room too. Looking forward to welcoming you for your next stay!

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good people, service and clean, great experience.
Stayed 2 nights in Sep 2017
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thanks for your review. Hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities were clean and tidy. The complex was a bit dated but spacious and good value for money
Stayed 2 nights in Jul 2017
Response from Ken Owner on Aug 1, 2017
Thanks for your review. It is my pleasure to provide clean and tidy room for you. We are on the way to update our room. You will see the different.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable, affordable motel
A good motel at a good price, but be aware if you have an end unit the WiFi does not reach that far
Stayed 1 night in Jul 2017
Thanks for your review. Hope to see you again.

8/10 Good

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thanks for your review. That's our pleasure. Hope to see you again in nearly future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little bit dated but very clean. Very nice manager
Manager was very helpful. Staff very good. Clean and tidy. Couldn't ask for much more.
Stayed 2 nights in Jul 2017
Response from Ken Owner on Jul 15, 2017
Thanks for your review. That's our pleasure. Hope to see you again in nearly future.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Any port in a storm
was OK - no toiletries in the bathroom - room was very clean, but time for an upgrade
Stayed 2 nights in Jun 2017
Response from Ken Owner on Jul 15, 2017
Thanks for your review. That's our pleasure. We are underway to upgrade. Hope to see you again in nearly future.

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Good Motel Accommodation
Stayed 2 nights for a conference at Claudelads which is within easy walking distance. As it was winter the heat pump was needed and did a good job. The building is of concrete block construction so not new but has been modernized and is well maintained.
Stayed 2 nights in Jun 2017
Thanks for your review. That's our pleasure. Hope to see you again in nearly future.

10/10 Excellent

Shar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Awesome place to stay, fabulous hosts and great pricing, we had a one bedroom room with seperate lounge and kitchen, bathroom and toilet, almost like a little house, very clean and tidy, laundry on site, we will definitely stay again when in Hamilton.
Stayed 2 nights in Jun 2017
Thanks for your review. That's our pleasure. Hope to see you again in nearly future.

10/10 Excellent

Neil, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price great room
Had a great night stay, clean room, great bed, great shower and had the rugby on TV!
Stayed 1 night in Jun 2017
Response from Ken Owner on Jul 15, 2017
Thanks for your review. That's our pleasure. Hope to see you again in nearly future.

4/10 Poor

Debbie, Taupo

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Although the location was great to walk to the Chiefs stadium that was the only redeeming quality. On arrival they couldn't find our booking but because we were staying with another couple who had already booked in we were able to call them to find out which room we were in - then they found our booking. Surprise! The room was advertised as a 2 bedroom unit but there was only 1 small dark room with the other bedding in the lounge area - that had a concertina door separating it from the rest of the unit - no privacy at all. There was no separate bathroom but instead there was a room off the hallway for the toilet & behind a slid door was a shower & the hand basin was in the hallway all opposite the kitchen. Very dated design & decor & itsy bitsy unit. We stayed with 6 other adults & by the sounds of it their rooms were no better - & we wouldn't recommend this hotel to anyone. Not sure where the room is that is shown on the advertising?? Because it wasn't any of the 4 rooms we had. But I do have to say thank you to the hotel owner who sent my earing to me after leaving in the unit.
Stayed 1 night in Jun 2017
Response from Owner Ken on Jun 29, 2017
Thanks for your precious opinion. Actually we are starting renovation, there were two units already finished. Hope you can see our different looking.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Dear Heather Thanks for your review. We are glad to see you again. Best Regards, Ken Owner

10/10 Excellent

Shaz, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
We had the 2bdrm unit for our little family for 2 nights & we all thoroughly enjoyed our stay & will definitely go back again.
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for a family event
15 of us stayed here for a family event. Occupied 3 rooms. Couldn't of found a better place. Lovely balcony with an awesome picnic table for us to sit at.
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

8/10 Good

sophie, SYD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with all facilities. Perfectly clean and tidy.
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

2/10 Terrible

Harry, nz

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
After staying the night...
Was a horrible stay, the staff was unpleasant and the conditions of the room was terrible. Actually found over a dozen huge bed mites, thought they were ticks at first cause they were huge and full of blood. Now this was after we slept in the beds. I put them in a glass to hand it and told them about it. All he could say was "someone must of brought them in". I said these are huge which means they been there for awhile cause they were full of blood. Not a happy chappy.

2/10 Terrible

Stacey, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Murky Swimming Pool
Beds not comfortable, chose this motel because of the pool facility only to arrive and be told its okay to swim in but murky? Would not recommend esp as it is very expensive! ! Not worth the money. Also the box they have for the aircon is very loud. The interior os very out dated

6/10 Okay

John, Auckland

Liked: Cleanliness, staff & service
Tidy but dated motel. Helpful staff. Traffic noise if windows open

6/10 Okay

Verified traveler

10/10 Excellent

Julie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to Claudelands Arena
Proximity to Claudelands Arena was great. We were able to leave car at motel and walk to venue on both nights of our stay.
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

6/10 Okay

Rochelle

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good location
Good location, comfortable rooms. Shouldn't advertise that it has a pool when during summer it is "out of action" and by the look of the water it has been this way for a while. It is walking distance from the cbd though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very comfortable and clean with excellent service.
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to claudlands
Hotel has been upgraded, very clean with staff happy to help.Good parking ,
Response from Ken Owner on Mar 21, 2018
Thank you for taking the time to review your stay with us. I am very pleased to hear that our place made your stay pleasant. We look forward to welcoming you back again!