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Reviews of ibis Hamilton Tainui

3.5 out of 5
ibis Hamilton Tainui
18 Alma Street, Hamilton

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews" "
Rating 8 - Good. 415 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Tian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,room was nice and clean. Staff needs more training, system needs to be improved. have to show the confirmation email to 2 staff members to confirm and double confirm we have free breakfast included in our booking. Luckily they found us on the list. And Unfortunately When we do the check out, the receptionist wants to charge us again for the breakfast so we have to find the email again to triple confirm it with her.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very new and the interior is fresh and well designed.
Stayed 1 night in Apr 2024

10/10 Excellent

Gavin

Stayed 2 nights in Mar 2024

8/10 Good

Adam, Gisborne

Stayed 2 nights in Mar 2024

4/10 Poor

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not happy having to pay for parking as there was no mention of it when I booked. They have underground parking at their building but charge had I been aware I may have made a different choice. The staff were very pleasant that is what it had going for it. Do not think I would stay again I would find hotel with free parking
Stayed 2 nights in Mar 2024

8/10 Good

Lori, Ocean City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the fact that the hotel staff had to park your car instead your parking your own car. They charged you extra money for them parking your own car and that irked me! The rooms were clean but a little tight on space, especially the bathrooms.
Stayed 4 nights in Feb 2024

8/10 Good

Meri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Staff were very helpful and friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The bed was extremely comfortable. Would stay again
Stayed 1 night in Feb 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean venue. All expected facilities. On site parking. Great location to dining options. Would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, beds were comfortable. Overall, our stay was great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisca, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room with very comfortable bed. Staff very helpful. Good restaurants within close walking distance.
Stayed 2 nights in Jan 2024

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tidy, beds comfortable but the walls are paper thin. It wasnt pleasant at all hearing the people in the rooms beside us EVERY time they went toilet especially at night you can hear it loud and clear.
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Delivers What You Expect and Need
clean, lovely staff - does what it says on the Tin
Stayed 1 night in Jan 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room we stayed in was compact for 3 of us, the hotel overall was great. All staff were friendly, professional and tried their hardest to make sure your stay was a good one. We made use of the valet service - which was excellent.
Stayed 2 nights in Jan 2024

6/10 Okay

Paul, Libertyville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location for its walkability into town and nice views over the river. Smallest bathroom and shower I’ve ever come across in a hotel (and I’m 5’2” and 115lbs!)
Stayed 1 night in Jan 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 🙂
Stayed 2 nights in Dec 2023

2/10 Terrible

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay, first time in Hamilton to shoot a wedding and the Ibis was a great choice and I got the best service from the lovely lady downstairs I didn’t get her name but she was so helpful and lovely. Please pass on my thanks xx
Stayed 2 nights in Dec 2023

6/10 Okay

Barbara

A little spartan
clean and comfortable bed . A little too spartan with only 1 chair for 2 people. I know the Ibis model but really... not enough room for 2 small suitcases and only one person can sit? Time to think about this model.
Stayed 1 night in Dec 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, very quiet & comfortable beds. Great hotel ammenities from good restaurant to parking facilities. Great central city lication
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Stayed 1 night in Nov 2023

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, amenities
My room was very close to lifts, therefore lots of noise from people coming & going at all hours of the day.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen tiempo que pasamos.
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff we’re really friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms and the staff were impressively outstanding!
Stayed 1 night in Oct 2023

8/10 Good

Dean

Liked: Staff & service
Enjoyed our stay. Excellent staff service. Toilet in our bathroom was so close to the wall, which made using it difficult.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the reception staff to your bar staff the breakfast cook and breakfast this morning amazing the hospitality was awesome helpful and even bumping into the cleaning stuff very polite warm and welcoming,we'll be back again.
Stayed 1 night in Oct 2023

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had people across from us that were very noisy and inconsiderate at 6:30am. They woke us up numerous times. Other than that it was great
Stayed 1 night in Oct 2023

10/10 Excellent

Roberta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Chloe

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it friendly staff and short corridors
Stayed 1 night in Oct 2023

10/10 Excellent

Tina and Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. If you are attending the globox arena it’s a very easy 5 minute quick walk.
Stayed 1 night in Sep 2023

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and well-maintained property. A significant draw back would be the parking situation. You have to hand over the keys and they park it for you, but then you need to give 15 minutes notice before you want it back. This is inconvenient, particularly as you are paying over $30 a night. Staff are very friendly and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta stay, well located, nice people
Stayed 2 nights in Sep 2023

8/10 Good

Yulong

Stayed 1 night in Sep 2023

8/10 Good

KAREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2023

8/10 Good

C

Stayed 1 night in Sep 2023

10/10 Excellent

Kingsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff excellent customer service. Room was nice. Also appreciated the personal note and small treat for us to have, was truely heartfelt. 1st time at this Ibis, but definitely not the last. Thank you.
Stayed 1 night in Aug 2023

8/10 Good

Selwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to CBD, staff very helpful & friendly. Bed comfy & room had everything you need good price. Can confidently recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

DM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the river
Nice hotel, bit hard to get into as the GPS takes you to the exit instead of the entrance. If you coming from town it means having to cross the bridge to find a place to turn around. Also get charged extra for parking, which really should be included at the prices they are charging (specifically did a search for hotels with parking and this was not mentioned as a extra cost). Food is excellent and beers at the bar is cheap as
Stayed 1 night in Aug 2023

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness
the decor damaged, urinal spots on the floor in bathroom, beds hard, pillows good
Stayed 1 night in Aug 2023