Hana Vacations

I was expecting the Ritz Carlton to be more updated and modernized. The aesthetics of the building needs a major uplift. For the amount I paid, I’m not sure where the money is going. The dining options within the hotel is very expensive. The drinks aren’t strong or that tasty. Your best bet is to walk to the general store and restaurants for better food and there reasonably priced.

I would not stay again. The bar downstairs used to serve you at your table with a menu. Now you go to the bar and order your drinks which come in a plastic glass with plastic straws (next to the ocean) as well as any food you would like to bring in has to be purchased at the take out place they have across the lobby. Just kind of tacky for the price you are paying. Staff was great an Maui is always great so there could be worse things. Also the beach access was around the side delivery entrance as they are rebuilding the beach out front so there is orange fencing across the regular beach access. Can't be helped but take note if your booking in the near future.

Loved the room. The pool was great, the hot tub was small but felt great. The people were nice and friendly. Kitchen was great and an awsome king-size bed. Thank you Maui Banyon for your hospitality.

The property is beautiful. Our room was old and unattractive. The service was almost nonexistent except the wait staff in the breakfast area. The beach access is a fair walk from the main building and there are few chairs. This hotel is not worth the very high price.

Nice stay for the family. Would definitely come back.