Hana-Maui Resort, a Destination by Hyatt Residence

Photo gallery for Hana-Maui Resort, a Destination by Hyatt Residence

Featured Image
Beach nearby, free beach shuttle
View from Room
Living Area
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hana-Maui Resort, a Destination by Hyatt Residence

Hana-Maui Resort, a Destination by Hyatt Residence

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Personal protective equipment
5031 Hana Hwy, Hana, HI, 96713

Explore the area

  • Popular LocationHana Cultural Center6 min walk
  • AirportHana, HI (HNM)9 min drive
  • Popular LocationHaleakala National Park34 min drive
  • Popular LocationWailea Beach117 min drive

Choose dates to view prices

About this area

Hana

Hana-Maui Resort, a Destination by Hyatt Residence is located near the beach and in an area with good airport proximity. Hana Lava Tubes is a local attraction and the area's natural beauty can be seen at Haleakala National Park and Red Sand Beach. Discover the area's water adventures with kayaking and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Hana Cultural Center - 6 min walk
  • Red Sand Beach - 10 min walk
  • Fagan's Memorial - 14 min walk
  • Haleakala National Park - 34 min drive
  • Wailea Beach - 117 min drive

Getting around

  • Hana, HI (HNM) - 9 min drive

Restaurants

  • The Preserve Kitchen &Bar — 1 min walk
  • The Surfing Burro — 4 min walk
  • Ae's Thai Kitchen — 4 min walk
  • Hana Ranch — 5 min walk
  • Thai food by Pranee — 6 min walk

About this property

Hana-Maui Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 outdoor pools and full-service spa
This smoke-free resort features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 71 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and furnished lanais. Guests will also find room service, premium bedding, and separate bathtubs and showers. Housekeeping is available on request.
Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: USD 12-25 for adults and USD 12-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception (select days)
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space (1590 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

Outdoor space

  • Furnished lanai

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 43.48 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Airport shuttle
  • Shuttle service
  • Self parking
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 12 and USD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 093-945-2416-01
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or spa tub

Property is also known as

Hana Travaasa
Travaasa
Travaasa Hana
Travaasa Hotel
Travaasa Hotel Hana
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui
Travaasa Maui
Travaasa Hana Maui Hotel
Travaasa Maui Hotel
Travaasa Hana Maui
Travaasa Hana Maui Resort
Travaasa Maui Resort
Travaasa Hana
Hana Maui Resort
Travaasa Hana Maui
Hana Maui Resort a Destination Resort
Hana-Maui Resort, a Destination by Hyatt Residence Hana
Hana-Maui Resort, a Destination by Hyatt Residence Resort
Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 482 out of 721 reviews
5 - Excellent 67%
Rating 4 - Good. 145 out of 721 reviews
4 - Good 20%
Rating 3 - Okay. 58 out of 721 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 721 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 721 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent Labor Day weekend/our honeymoon at your resort and it was amazing! Service was fast, food was excellent and the grounds were beautiful! The heated infinity pool is open 24 hours and was pretty empty all day and night! We will definitely be back and spend more time.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and had everything we needed to make our honeymoon absolutely PERFECT!!! The staff was amazing as well!!
Stayed 9 nights in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were $1000 and had no ac no tv phone and sink didn’t work. All original from 60’s
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and beautiful place to stay !’
Stayed 1 night in Aug 2021