Hana-Maui Resort, a Destination by Hyatt Residence

Photo gallery for Hana-Maui Resort, a Destination by Hyatt Residence

Primary image
Beach nearby, free beach shuttle
2 outdoor pools
2 outdoor pools
Bungalow, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Overview of Hana-Maui Resort, a Destination by Hyatt Residence

Hana-Maui Resort, a Destination by Hyatt Residence

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Personal protective equipment
  • Social distancing
Map
5031 Hana Hwy, Hana, HI, 96713

Explore the area

  • Popular LocationHana Cultural Center6 min walk
  • Popular LocationFagan's Memorial14 min walk
  • Popular LocationHana Bay Beach15 min walk
  • AirportHana, HI (HNM)9 min drive

Choose dates to view prices

About this area

Hana

Hana-Maui Resort, a Destination by Hyatt Residence is located near the beach and in an area with good airport proximity. Pi'ilanihale Heiau is a local landmark, and the area's natural beauty can be seen at Haleakala National Park and Kipahulu Visitor Center. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Hana Cultural Center - 6 min walk
  • Red Sand Beach - 10 min walk
  • Fagan's Memorial - 14 min walk
  • Hana Bay Beach - 15 min walk
  • Nanu'alele Point Beach - 6 min drive

Getting around

  • Hana, HI (HNM) - 9 min drive

Restaurants

  • Ae's Thai Kitchen - 4 min walk
  • Hana Ranch - 5 min walk
  • Nutcharee’s Authentic Thai Food - 7 min walk
  • Chow’s - 7 min walk
  • Da Fish Shack - 7 min walk

About this property

Hana-Maui Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 outdoor pools and full-service spa
This smoke-free resort features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, a free beach shuttle, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: USD 12-25 for adults and USD 12-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception (select days)
  • Room service available

Restaurants on site

  • Hana Ranch Restaurant

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (1590 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

Outdoor space

  • Furnished lanai

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 52.83 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Airport shuttle
  • Shuttle service
  • In-room bottled water
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 12 and USD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 093-945-2416-01
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or spa tub

Property is also known as

Hana Travaasa
Travaasa
Travaasa Hana
Travaasa Hotel
Travaasa Hotel Hana
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui
Travaasa Maui
Travaasa Hana Maui Hotel
Travaasa Maui Hotel
Travaasa Hana Maui
Travaasa Hana Maui Resort
Travaasa Maui Resort
Travaasa Hana
Hana Maui Resort
Travaasa Hana Maui
Hana Maui Resort a Destination Resort
Hana Maui Resort a Destination by Hyatt Residence
Hana-Maui Resort, a Destination by Hyatt Residence Hana
Hana-Maui Resort, a Destination by Hyatt Residence Resort
Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 546 out of 809 reviews
5 - Excellent 67%
Rating 4 - Good. 157 out of 809 reviews
4 - Good 19%
Rating 3 - Okay. 64 out of 809 reviews
3 - Okay 8%
Rating 2 - Poor. 33 out of 809 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 809 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views and perfect location when finishing up road to Hana or to stay while In Maui as it’s quiet. Also you can walk to the red sand beach. The staff was exceptional!!
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location. Rooms are so nice. No television or clock which was actually nice. Staff was super friendly as well.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa services were wonderful.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area!
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Eco-friendly place. No AC but very comfortable. Recycle, no junk juice was sold but water. The property is very private and quiet. Cannot wait to come back to this special place.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. Staff was very kind and accommodating.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property…it was so quiet and peaceful and we will definitely be back!
Stayed 1 night in Jun 2022

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
credit card was charged 2 times at check in
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For the resort that has his first picture set as the infinity pool, it was very disappointing to arrive there and find that said pool under maintenance. Second big disappointment was the closure of the main restaurant (due to staff shortages we were later informed). This put quite a stress on their secondary restaurant. Reservations were a must and hard to get. Room service took close to 2 hours to arrive. Check-in also took a while, probably due to the same staff shortages. For the $1,300/night, my expectations were not met, sorry. Great location and great property though!
Stayed 1 night in May 2022