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Reviews of Hangzhou DianJia Hotel

3 out of 5
Hangzhou DianJia Hotel
No. 21 Zhonghe M Road, Hangzhou, Zhejiang

Reviews

6.2
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

lydia, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not honour my confirmed reservation
Bad experience.A confirmed reservation for 4 nights stay was made through expedia about a few weeks earlier for the 2 bedroom loft .However ,when I arrived , the hotel said there is no room available for me . This is the worst experience I ever had as it caused so much inconvenience for me and my family.
Stayed 4 nights in Dec 2017

6/10 Okay

Kostya

Liked: Property conditions & facilities, room comfort
Amazing location and a room for improvement
My biggest gripe is no English-speaking staff-- you've got to have some basic Mandarin or you'll end up struggling with whatever your smartphone can offer. The bathroom cleaning also needs to be more thorough. Being steps to He Fang Jie and 15 by bike to the Railway Station beats these minor inconvenience though.
Stayed 1 night in Sep 2017
非常感谢你的入住，和你的宝贵意见我们会重视的，望你下次再来！

8/10 Good

chan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with good public transport
The hotel is situated in the old part of the city and near the city railway station. Public transport is easily accessible to some of the sites and cheap. The hotel staff are exceptionally helpful but amenities basic. No breakfast, it was included at time of booking.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊した感想
朝食無しプランで連泊しましたが、中国の宿泊施設としては珍しくお風呂があります。 食事は近所に遅い時間まで営業している飲食店や商店も多く困らないでしょう。
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
不可思議地差
境然將我們所定的房間租了给他人，使我們去到杭州差些瞓街，真不知所謂。 希望貴公司將此酒店列入黑名單內，以免其他人遇到了同樣的对待。
Stayed 2 nights in Apr 2018

8/10 Good

JuAn

Liked: Cleanliness, staff & service
住宿不錯
還不錯的飯店 就是交通有點離地鐵遠 然後房間地板有點味道
Stayed 2 nights in Jan 2018

8/10 Good

Anna, Amsterdam

Liked: Staff & service, property conditions & facilities, room comfort
Prima prijs kwaliteitsverhouding
Dicht bij drukke winkelstraten, maar net daar buiten. Kamers luxer dan je zou verwachten. Helaas was de airconditioning aan het druipen op de zijkant van het bed
Stayed 1 night in Aug 2017
Response from 汤 on Nov 22, 2017
非常感谢你的入住，和你的宝贵意见我们会重视的，望你下次再来！

8/10 Good

Alex, Bern, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegen um die Pärke und die Märkte rund um den Westsee zu besichtigen. Hotelpersonal ist sehr um einen besorgt. Raum war eher klein aber Klimaanlage hat gut funktioniert. Für einen kurzen aufenthalt zu empfehlen.
Stayed 2 nights in Sep 2017