"Close to train street if you go to the right one! Good eating minutes walk away. Best hot water in Hanoi so far.
Staff were amazing and very helpful.
Good breakfast with free made to order options."
"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet.
Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care.
The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day.
The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly.
Upon leaving we were gifted cute tote bags! "
"I had a wonderful stay. The staff were very kind and helpful, and I’m especially grateful to Jason and the Front Office team for their excellent service. My sincere thanks also go to everyone working behind the scenes for making my stay so comfortable and enjoyable"
""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything."
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"Location is great, close to lake, shops and restaurants. Breakfast in the hotel is great, plenty of choices. The waiter, Sam is very helpful and always smiling. Hotel receptionist, Mia was very helpful and pleasant to talk to. Hotel room is very clean."