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Reviews of Tung Trang Hotel

2 out of 5
Tung Trang Hotel
13 Ngo Tam Thuong, Quan Hoan Kiem, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 59 reviews" "
Rating 8 - Good. 18 out of 59 reviews" "
Rating 6 - Okay. 4 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rocio

Liked: Cleanliness, staff & service
Good
Service good Breaskfast really good The room ok... Location really good
Stayed 1 night in Dec 2019

6/10 Okay

SC

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The condition and breakfast were good but the staff could have been more polite and more customer focused. They could have been more flexible to find possible solutions to let a shower room in the evening before we took the overnight ride to Sapa. Some other hotels could offer us a solution.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel in the old quarter. The facilities are clean and the breakfast is great. The owners looked after us and made sure that we were comfortable. I think the owners must also live in the hotel so it has a pleasant homely feeling. Breakfast was in the shared kitchen and the food was plentiful and great. They will also make hot dishes on request (eggs, pancakes,etc). Be aware that the hotel is down an alley around a 'dog-leg' so it is not easily seen from the street. The rooms are cleaned daily. One recommendation -- if you are planning on an extended stay in Hanoi then I would recommend booking a suite -- while the normal rooms are big enough sometimes a bit of extra space is helpful. Lots of great eating spaces nearby and the staff/owner at the hotel are always helpful with booking tours for you. I booked a day trip with them and the transfer to the airport and had no problems. Will definitely stay here again
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay here. Lots of amenities provided. The family running the hotel is super friendly. Rooms are cleaned daily. Water restocked daily. Breakfast is delicious with variety. Location walkable to many of the sites. The only little thing I would've liked is a sheet for my bed. And my bed smelled funny. Other than that, everything ws great.
Stayed 5 nights in Oct 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, friendly staff.
We have stayed at this hotel twice now. First we stayed in a standard room. The room is small but comfortable and has everything you need. The second time we stayed in a bigger room (the cost is slightly more) and again this one very comfortable. Both rooms clean and good value for money. The staff are friendly and breakfast is lovely.
Stayed 2 nights in Jul 2019

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable family hotel in quiet street of Old Quarter. Staff very pleasant and welcoming. Good price with breakfast included. Bit hard to find initially as down small side street .
Stayed 3 nights in Apr 2019

10/10 Excellent

Petersson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Location is good, but it is in a small alley. Staff is helpful.
Stayed 2 nights in Feb 2019

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and amazing breakfast
I recently stayed here for 3 nights - the family who own the hotel are so lovely. The hotel itself is down a quiet but safe alleyway, within walking distance of everything in the Old Quarter but far enough away from the busy streets to get a peaceful night’s sleep. Although the room I stayed in (the cheapest) was super small, it was fine for me being on my own. If you’re booking for two people, I’d go for one of the larger rooms. The bed was one of the comfiest I’ve ever stayed in and so large too. The room has both air con and fan to help keep the room cool in the hot Singapore weather. The bathroom was very small and smelt a little of drains. I think this is sometimes unavoidable in Hanoi. Because of the size of the room, there’s no separate shower cubicle so it’s more of a wet room. The larger rooms will probably have bigger bathrooms. One of the best things about this hotel is the varied breakfast selection. You will not leave breakfast hungry :-) Overall I had a great stay at Tung Trang and although the room was small, it was very, very affordable for the location.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice place , center location
Stayed 1 night in Dec 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Room was clean and comfortable. Very helpful staff running the hotel, helped us with all the questions we had. Laundry service and help with booking train tickets were very useful, thank you. Excellent breakfast included as well!
Stayed 2 nights in Dec 2018

10/10 Excellent

Patrick, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel stay was exceptional. Hotel staff was excellent. Room was of the highest standard. Safe and very quiet is a big asset in a very crowded and noisy city. Free breakfast was the best you could expect. Hotel goes out of the way to ensure a pleasant stay in Hanoi. Ideally located in old quarter and close to everything. Price was great value. The highest recommendation to stay in this hotel and I don't usually rate a place to this degree. I would certainly return if ever back in Hanoi.
Stayed 2 nights in Nov 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
hotel was completely ok. Clean, tidy etc. Was in a perfect location for exploring - central to all main sights and areas, we walked everywhere It can be difficult to find for the first time - ensure you get clear instructions where to go - but once you know where it is it is fine. The lane it is down appears intimidating but it is completely safe - we were at complete ease the whole time
Stayed 7 nights in Sep 2018

10/10 Excellent

Matt, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel right in the middle of the Old Quarter. Very friendly staff, great breakfast options, and in a nice ally away from the busy streets. The room was small, but otherwise great for budget hotel.
Stayed 4 nights in May 2018

2/10 Terrible

Brian, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tucked in the alleyway
There was a giant roach in our room and the staff was unorganized during the check out process. They claimed we didn’t pay yet even though we showed them the travelocity receipt with payment confirmation.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family atmosphere. this was my home away from home.
Stayed 5 nights in Apr 2018

8/10 Good

jojo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel in good location
I enjoyed the stay in this hotel, didn't expect much from it cause it was only 1 star hotel. The breakfast was good and it wss served pretty fast. The location is good, close to the market where I could get some fresh fruits. The only complaint I have is that I needed to walk a distance in an alley.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small family hotel
A family run hotel. Hosts were friendly and hospitable. Rooms are newly renovated and facilities are new. They have a nice, small lift in the building. Location is great - in the heart of old quarter and walkable distance from most of the attractions
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run hotel with great hospitality
A family run hotel. We were greeted with warm welcome by the side of the road as our driver from halong bay fetched us to the hotel. They were extremely kind and hospitable. Breakfast was great. Rooms were newly renovated.
Stayed 2 nights in Mar 2018

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright choice!
It’s a place you would choose to stay if you want to have a strategic location in the city center yet not to be disturbed by the noise from the crowd. The owner’s family were very helpful in arranging transportation and tour for their guest . The superb breakfast is considered the best in town!
Stayed 2 nights in Mar 2018

10/10 Excellent

Roshni, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Hanoi's Old Quarter
The hotel is in a small bylane of the main road, so that it is walking distance from most of the main areas, but not right in middle of all the hustle-bustle. Very clean and comfortable. The hotel owner and staff spoke English, and were extremely helpful! Would definitely recommend!
Stayed 2 nights in Feb 2018

10/10 Excellent

Maryna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and lovely place
The hotel is family owned so it is very taken care of. You can tell the family really loves the property and they treat guests like family too. They helped in everyway they could. The breakfast was fantastic. I had a fresh omlet made every morning. I really enjoyed my stay a lot. It is a very clean and lovely place.
Stayed 8 nights in Feb 2018

10/10 Excellent

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Renovated hotel with good breakfast and pleasing staff. Family run. Only drawback is that u must walk from main road in and with heavy suitcases - this can be a chore
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Hotel familial tout est excellent propreté service la famille est au top
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est très bien situé, le gros plus c’est qu’elle n’est pas sur une grosse rue donc les bruits extérieurs sont moins présent. Le petit-déjeuner inclus et préparé devant nous par la famille nous a vraiment plu, c’est d’ailleurs eux qui s’occupe de l’hôtel et qui donne le mérite d’un 10/10 à l’établissement. La chambre que nous avons eu par contre était au deuxième étage juste à côté des marches et malheureusement n’avait aucune insonorisation donc, jour et nuit on entendait tout en bas (la famille vit sur place donc prépare le souper, déjeuner etc à même la cuisine à air ouverte sur la cage d’escalier.) également la salle de bain est muni d’une porte de vitre coulissante à même à chambre(qui à environ 1 mètre d’espace de libre entrée le lit et la porte de la toilette) et aucune aération, donc toute la chambre prend vite l’humidité dès qu’on se douche. C’est une salle de bain comme on en voit souvent au Vietnam, avec la douche centré entre le bol de toilette et le lavabo = le tout devient mouillé partout) quand on si attend j’imagine que ça va, pour le prix et l’hospitalité de cette gentille famille cela vaux quand même une petite visite!
Stayed 4 nights in Jan 2020

8/10 Good

Hugo

Liked: Cleanliness, staff & service, room comfort
Os atendentes foram muito prestativos, tem um bom café da manhã e o quarto foi confortável. Única dificuldade foi que faltou energia em um dos dias e não tivemos o café da manhã, compramos comida fora.
Stayed 3 nights in Jan 2020

2/10 Terrible

Park

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악
가지 마세요 ㅋㅋ 여관이에요
Stayed 1 night in Dec 2019

8/10 Good

yeongjun

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
湿気がややこもりがちだった。シーツが交換されなかった。
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
물하루동안 안나와서 화장실 가려고 역까지 가고 직원 영어 한마디도 못해서 번역기로 겨우 말통했어요 심지어 프론트 에있는 사람은 전화통화하다 말안통하니 그냥 끊어버리더군요 최악의 호텔입니다 조식도 전날본 쥬스 계속 사용하고 외국인은 숙소에서 한번도 못뵜습니다 항상 로비에는 현지인들 담배피고 그냥 놀고있어요 절대 비추
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
더럽지만깨끗하고 쾌적하고 꿉꿉했어요ㅋㅋ
더럽지만깨끗하고 쾌적하고 꿉꿉했어요ㅋㅋ 뭔 개소린가 싶겠지만 룸 클리닝상태는 좋은데 화장대 위 나무장식물에서 쉴새없이 실거미가 나오고 화장실 세면대는 꽉막혀서 배수가 안되고 해바라기에서 물이 쉴새없이 떨어지는데 화장실 환기구가 없어 방이 너무 눅눅했어요... 하지만 해바라기는 제가 깨끔발들고 오른쪽으로 막 돌리니까 물 떨어지는게 멈췄고 세면대는 아예 사용 안해서 불편한게 없었고 에어컨+천장 선풍기 조합이면 이불걷어놓고 핸드폰 하고있다보면 눅눅한건 금방 날라가는 느낌이였어요.거미는..어쩔수없었던걸롴ㅋㅋ머리말리다가도 거미보이면 응으아아아하면서 잡기 바빴어요 그리고 딱 2박했지만 룸 클리닝 개인 소지품 1도 안건들이고 완전 깨끗하게 치우셨고 타월 먼지도없고 특유의 덜마른 냄새없이 좋았어욤. 새벽뱅기타고갔는데 골목 안쪽에 있어 길찾기 무서웠구요..대신 위치는 너무 좋아서 플러스마이너스 똔똔.. 조식 최고니까 꼭 먹어주세욤 아침에 쓰어다한잔에 쌀국수ㅜㅜㅜㅜ과일이랑 다른 이것저것도 막 가져다 먹을수있었구요ㅜㅜㅜ존맛탱
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

luis carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
O quarto é bom. Fiquei no último andar e o único empecilho era coisas do hotel postas na escada (o elevador só chegava ao quinto andar). O café era bom e o a localização, usando GPS, não tem erro de encontrar. Comprei um pacote lá e uma passagem de ônibus. O preço foi mais alto do que em agências.
Stayed 2 nights in Mar 2019

10/10 Excellent

hahm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホームな感じ
私が泊まった部屋は5階でテラスがありましたので、とても快適でした。夜中についてしまったのでホテルの場所特定は少々時間はかかったものの、それが返って静かで過ごしやすい点にもなりました。家族経営なのでアットホームな感じでしたし、朝食がとても美味しかったです。ローケーションは抜群です。最初に見つけさえすればとても楽です。
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러운 숙소입니다..
방이 조금 작은 것 빼고는 전반적으로 모두 만족합니다.. 친절한 서비스와 아침조식은 대만족이네요.. 위치도 여행하기에는 좋은 곳에 있어서 괜찮아요~
Stayed 3 nights in Jan 2019

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour dans petit hôtel familial
Petit hôtel familial , la famille avec une adorable grand mère vit sur place, dans une ruelle très calme donnant sur 3 rues et petit marché à côté. La chambre est confortable, ménage tous les jours ,changement de serviettes très propre. Petit déjeuner copieux buffet et choix du plat principal pris dans la cuisine familiale. Amabilité du personnel Tony réception du soir et de la famille propriétaire des lieux qui vous guidera au mieux. Le seul reproche est au site qui donne une mauvaise information sur les chambres. La photo de la chambre supérieure est celle de la chambre avec balcon plus chère. La chambre supérieure est une twin mesurant moins de 15m2 , petite fenêtre. La double plus petite 12m2.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
用途に合えば良いホテル
タクシーが入っていけないほど狭い道沿いにあるので、荷物があると歩く距離が長く大変ですが、大通りに面していない分、静かで良いです。親切なファミリーが朝食などを用意してくれるのでアットホームな雰囲気が好みであれば良いと思います。部屋は非常に狭く、シャワーとトイレが一体なので、シャワーを使用するとトイレが確実に濡れるので、複数の滞在には向かないでしょう。
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Véronique, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très acueillant et aidant. Le petit déjeuner est excellent. Bien situé au calme dans une ruelle, mais près du lac et de l’animation de la vieille ville. Lit confortable.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel, très bien situé. Le personnel est d'une très grande gentillesse. Si je dois revenir au Vietnam je réserverai avec plaisir cet hôtel.
Stayed 1 night in Oct 2018

10/10 Excellent

hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Hanoi home <3
Tung Trang is a small familydriven hotel. It has been our home traveling around in northeren Vietnam coming back to Hanoi to the hotel everytime. They have helped us with everything from showers between trips, keeping luggage to booking trips around. The room was great, the neighbourhood is the best in Hanoi and its located in an backalley where it is very silent at night.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

アットホームな雰囲気
大通りからちょっと入ったローカル感あふれる路地にある、アットホームな雰囲気のホテル。ホアンキエム湖や大教会までは歩いて行けるし、買い物やブラブラするにも困りません。 スタッフの応対は悪くないが、チェックインに手間どったためフロントで待たされたり、初日はwifiが繋がらず何度か接続の確認をお願いしたりせざるを得なかった。 冷蔵庫の効きが悪いのでビールを冷やしておくなどは出来ない。 また、2日目にタンクが空になったのか水が出なくなり、夜までシャワーを浴びられないなどベトナムらしい不便さもありましたが、旅行だしそれはそれとして楽しんでしまうくらいでも良いのかも。
Stayed 3 nights in Sep 2018

10/10 Excellent

Ryan, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很滿意的新酒店
應該是很新的酒店，還給我upgrade了比我本來高級的房間，但晚上8點才能住 設備都很新，電視還可以連netflix看，非常方便
Stayed 1 night in Sep 2018

8/10 Good

SangJun

가격대비 괜찮은 호텔
가격대비 괜찮지만 개미가 나옴
Stayed 1 night in Aug 2018

10/10 Excellent

Antonio

Perfetto
Hotel ristrutturato camere belle e pulite, pulizia giornaliera, staff molto cordiale e pronto ad aiutare per qualsiasi cosa. Prezzo basso consiglio vivamente.
Stayed 5 nights in Aug 2018