Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
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Reviews of Best Western Plus Havre Inn & Suites

2.5 out of 5
Best Western Plus Havre Inn & Suites
1425 Highway 2 NW, Havre, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 391 reviews" "
Rating 8 - Good. 83 out of 391 reviews" "
Rating 6 - Okay. 12 out of 391 reviews" "
Rating 4 - Poor. 11 out of 391 reviews" "
Rating 2 - Terrible. 4 out of 391 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes, Lander

Traveled with family
Liked: Amenities, property conditions & facilities
Clean room. Comfortable bed. Great included breakfast with plenty of table space. Grandkids loved the slide and pool.
Stayed 3 nights in Apr 2024

8/10 Good

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had taken some drinks into the pool area and was asked to remove them. Some ladies came into the pool not too long after me and had beer and wasn’t asked to take them out. That bugged me and I felt like I was being targeted.
Stayed 1 night in Apr 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jeff M. General Manager on Mar 16, 2024
Hi Rachel,I apologize that you did not enjoy your stay with us. Unfortunately, without you telling us about the issues you had, it is very difficult for us to make any needed changes.

10/10 Excellent

Nikita

Stayed 1 night in Jan 2024

2/10 Terrible

Jake

Stayed 1 night in Jan 2024
Response from Jeff M. on Jan 25, 2024
Hello,We apologize that you did not enjoy your stay with us. Unfortunately, without knowing what was wrong there is nothing I can do to fix the issues at hand. Thank you.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Granddaughter Basketball Games
Stayed 3 nights in Dec 2023

4/10 Poor

Phil

Liked: Cleanliness, amenities, property conditions & facilities
TV didnt work came in and tried to fix it and it didnt work then moved me from a king room to a two queen bed room with a handicap shower not pleased with the experience
Stayed 1 night in Nov 2023
Response from Jeff M. General Manager on Nov 28, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-406-265-2888. Sincerely, Jeffrey Miller General Manager Best Western Plus Havre Inn & Suites

8/10 Good

Terri

Business traveler
Liked: Cleanliness, staff & service
Front desk girl was very helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Billy

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Great atmosphere and great place to stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The only complaint is the train noise during the night but there is not really anything the hotel can do about that.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Sep 2023
Response from Jeff M. on Oct 4, 2023
Hi Mike,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

Joan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jeff M. on Oct 4, 2023
Hi Joan,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

gary

Great people Property is awesome Everything is clean and nice. The view of the surrounding area is priceless!
Stayed 1 night in Sep 2023
Response from Jeff M. on Oct 4, 2023
Hi Gary,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The beds were comfortable. The shower was hot and the breakfast buffet had a lot of choices.
Stayed 1 night in Sep 2023
Response from Jeff M. on Oct 4, 2023
Hi Elizabeth,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

Melissa

Stayed 2 nights in Aug 2023
Response from Jeff M. on Oct 4, 2023
Hi Melissa,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

Clayton, Tucson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and kept in tip top condition. It comes across as a new facility. Highly recommend- rooms are spacious and meticulous kept clean.
Stayed 1 night in Aug 2023
Response from Jeff M. on Oct 4, 2023
Hi Clayton,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice room and comfortable. We were able to check in early and really liked the location on top of the hill. The front desk young woman was short with us when we arrived, but the breakfast attendants were fantastic and breakfast was above average. Murphy’s next door was excellent as well.
Stayed 1 night in Aug 2023
Response from Jeff M. on Oct 4, 2023
Hi Amy,Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and hope to see you again.

10/10 Excellent

Hope

Stayed 1 night in Jul 2023

10/10 Excellent

William E

Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness
Was a nice room!!
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Stayed 1 night in Jul 2023

6/10 Okay

Lucretia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The rooms are big, beds are comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic at the things that count
Our room was spacious and super practical. Loved having a separate wet bar outside the bathroom. The rooms are a bit under-decorated but that doesn’t bother me at all. The hotel was clean and quiet and our 2 young boys loved that we got a view of the trains down below. The water slide was a bonus and parking was easy. The only things I would change would be to add hot oatmeal to the breakfast and to add another towel bar in the bathroom. There was not enough hooks for all our towels which is minor but would be a simple fix. We absolutely will stay here again the next time we’re in town.
Our view of the train tracks was a hit.
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Kristian

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Check in was smooth and quick. The lobby and room were clean and comfortable. The view was beautiful! Breakfast and the gal working in the dining room were great! Overall, this is one of the best places we stayed while on our trip.
Stayed 1 night in Jul 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay at this hotel when i go back home to Havre to see family, nice hotel but you have a room on the track side its noisy most of tbe night, get ear plugs
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Susan Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, nice stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 2 nights in Jun 2023

10/10 Excellent

Craig

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Frustrated
Our stay can be described as anything but what we have come to expect from Best Western... the room was ok, nothing exceptional,.. the noise of kids and people running up and down the hall way with slamming doors well past midnight. There was another guest already at the front counter inquiring about having them address the issue.. not sure anything was done as it continued through most of the night.
Stayed 1 night in Jun 2023
Response from Jeff M. General Manager on Jun 13, 2023
Hello, thank you for taking time to leave us a review. Unfortunately our staff can only do so much when it comes to noise complaints. We can address the issue with who we believe is causing the problem but if they choose to not get a handle on their children there is only so much we can accomplish. We apologize for the issues.

10/10 Excellent

Jack

Stayed 1 night in Jun 2023

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This was the cleanest hotel I've ever stayed at, immaculate room and hallways. The staff was friendly and helpful. The breakfast was good. So clean!
Stayed 1 night in Jun 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in May 2023

4/10 Poor

Andrea

Stayed 1 night in Mar 2023
Response from Jeff M. General Manager on Apr 21, 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Scott

Stayed 3 nights in Jan 2023
Response from Jeff M. General Manager on Mar 11, 2023
I do not see a reservation that stayed with us under this name at that time frame. Please provide more clarity so I can look into this bad review.

2/10 Terrible

Linda

Business traveler, Traveled with partner
I didn't like my room was dirty.
Stayed 1 night in Feb 2023
Response from Jeff M. General Manager on Feb 12, 2023
Hi Linda,Thank you for taking the time to leave a review regarding your stay. We apologize that you did not enjoy your time with us. We hope to see you again in the future.

10/10 Excellent

Jill

Stayed 1 night in Feb 2023

4/10 Poor

Arron

Disliked: Amenities
Unfortunately, the pool heater was not working. It was so cold.
Stayed 1 night in Feb 2023
Response from Jeff M. General Manager on Feb 9, 2023
Hi Arron,Thank you for taking time to leave us a review. We do apologize that you did not enjoy your stay with us. We hope to see you again in the future.

8/10 Good

Katie

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff/Clean
The staff went above and beyond to get me moved to the ground level. They had great customer service. The hotel is very clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Kim