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Reviews of Best Western Milton Inn

2.5 out of 5
Best Western Milton Inn
201 Highway 515 W, Blairsville, GA

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 618 reviews" "
Rating 8 - Good. 211 out of 618 reviews" "
Rating 6 - Okay. 109 out of 618 reviews" "
Rating 4 - Poor. 61 out of 618 reviews" "
Rating 2 - Terrible. 35 out of 618 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was an extremely commercial Rea.
Stayed 1 night in May 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay
Stayed 1 night in May 2024

10/10 Excellent

Janet, Lehigh acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome beds
Stayed 3 nights in Feb 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jan

Traveled with partner
Liked: Amenities
Person at the desk was very nice. Asked for a front room with balcony and was very pleased. Also hotel within walking distance to many restaurants
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
They removed an ice machine a few years ago that wasn't working and it hasn't been replaced. They do have one that is working, but it's in the other building. They're still having connectivity problems in the office. Paperwork could not be generated at check-in.
Stayed 2 nights in Mar 2024

6/10 Okay

Flint

Stayed 1 night in Mar 2024

6/10 Okay

Ariel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Floors were dirty and not ADA compliant.
Stayed 1 night in Feb 2024

10/10 Excellent

Lenka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people they work there are deserve 5 stars, helpful, professional and friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Robin

Business traveler
Disliked: Amenities
Just ok property for the area. Breakfast nothing to speak of.
Stayed 1 night in Feb 2024

2/10 Terrible

charles sr

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room and service
The room was cold because the door had a large gap at the bottom and we had to put a rolled up towel at the bottom to keep the cold out The breakfast was lacking milk breakfast meat and there was no one at the front desk to help When we went to check out there was no one at the front desk so I had to just leave my room key laying on the counter
Stayed 2 nights in Jan 2024
Response from Ira L, General Manager on Feb 3, 2024
Dear Charles,Thank you for sharing your recent experience with us. We sincerely apologize for the inconveniences you faced during your stay.We are addressing the room temperature issue and are taking immediate steps to improve breakfast offerings. Your comments about the front desk have also been brought to our front office team. The only time our desk agents are away from the desk is when they are helping another guest. I am sorry that we were not back in a timely fashion to assist you. We are addressing your experience and working to ensure we provide more responsive service.Your comfort is our priority, and we appreciate your feedback. Best regards,.

10/10 Excellent

Linda

Traveled with partner
Liked: Amenities, property conditions & facilities
Nicely done motel room with fridge, microwave, coffee setup, comfortable beds. Breakfast is included, restaurant also across parking lot. Would stay here again.
Stayed 1 night in Jan 2024

6/10 Okay

Nathan

Stayed 1 night in Jan 2024

10/10 Excellent

Nilka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine & nice. The fan in the bathroom was broken. Staff was friendly. I would stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

8/10 Good

Brittany

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

BeBe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked convenience to waking in the village streets and to shops / dinners . I did not like the upstair steps , narrow old wood stairs , narrow passage , hard to go up
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Nov 2023

6/10 Okay

Lanett

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When we got there, I pull the sheet back to spray the bed down and the sheet had blood on it. Call to the front desk and she came and change the bed. She stated whoever made that bed had to see it. She was very apologetic about it. I was not happy at all and I felt that I should’ve paid the full price for the room. This was very unacceptable.
Stayed 1 night in Nov 2023

10/10 Excellent

Peggy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking convenient, quiet, walksble to restaurant and in town so close to get to other stores.
Stayed 1 night in Nov 2023

8/10 Good

Miguel

Business traveler
Liked: Property conditions & facilities, room comfort
Its ok
It was ok. The room was fairly clean. Service wasnt top notch and location was ok.
Stayed 1 night in Nov 2023

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night, but it was a super easy check in, parking, etc. Room is what you expect. I’d stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to rest and the staff was excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Stayed 3 nights in Oct 2023

6/10 Okay

Kendall

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people at the front desk were nice enough. I decided to stay twice and ended up with two different hotel rooms. The beds were clean, but the bed side tables were both sticky and gross. I had to clean myself. I just think some more cleaning would be good.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the lady was very short and snappy. Stating that I was lucky I prepaid for the room because there was a town fall festival that weekend and she sells out every night. I asked if she recommended anything we should do or see and she stated there was a lot and I should just look it up or have looked it up before I drove up there. Well that was the start. The pictures on Expedia DO NOT give an accurate description of the hotel. What you see are only the rooms attached to the check in and breakfast area. The rest is a motel style set up facing the back of a restaurant. You can barely see the views if you get stuck in one of these rooms. The parking spots are directly in front of each door so if you get stuck next to people who are up late, have loud vehicles or smoke you will hear everything. Yes it may be out of their control to some degree nevertheless it’s an inconvenience. You’ll even hear a lot of from the restaurant as well. The room was not inspected or cleaned properly. The microwave had a thick layer of sticky goop. The next day I asked for it to be cleaned. Housekeeping came left towels and made the bed. Microwave still disgusting. Had to find housekeeping and ask them to clean it myself. Ceiling tiles lifted in a lot of areas and gaps in the outlets. Curtains don’t close all the way allowing for people walking by to see inside the room. Vending machine broken and no ice machine in the building we were in.
Stayed 2 nights in Oct 2023
Response from Karli Bonner - General Manager on Oct 16, 2023
Hi Maria - I am so sorry you had this experience! The cleanliness issue is a constant stress to my team. It's a daily converation, and I've been seeing a lot of progress lately. It's always a joke in hospitality that things will only break on the weekends. That's the case with the vending machine. We do have vending available at the desk at all times. Yes, exterior hotels can be loud. Sometimes our guests don't realize what type of room they booked - especially if they're just looking for the best rate available. Goodness, I would have loved to hae told you about all the fall festivities! I'll address this with this person today. I'm so sorry you felt unwelcome from that. I do hope you choose to stay with us again next time, I'll be glad to upgrade you on the house.

6/10 Okay

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great except for housekeeping banging on the door at bed time to offer towels that we already had and again at 9 am for a cleaning when we were only staying one night and checkout was at 11 am.
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Clean room, friendly staff, good breakfast
Stayed 1 night in Oct 2023

4/10 Poor

Adam

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the worst,but the door had a quarter inch crack at the bottom letting a draft in all night.
Stayed 1 night in Oct 2023
Response from Karli Bonner - General Manager on Oct 12, 2023
Hi Adam! Thank you for your review fro your stay. Yes, these doors are something we are working on. Next time you come, this won't be an issue! Take care, safe travels! Thanks!

8/10 Good

Steveb

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Clean, comfortable, great area
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained. Check in was a breeze and the staff was friendly. My only issue was that i had booked two rooms and requested adjoining rooms. They were beside each other, but not adjoining.
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! We love the view too!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, cleqn, good breakfast options, good parking, easily walkable to restaurants
Stayed 1 night in Sep 2023
Response from Karli Bonner - General Manager on Sep 25, 2023
Thank you so much for the nice review! We appreciate our guests, especially yourself. We'll see you again! Safe travels

2/10 Terrible

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Wi-fi not working. Room smelled musty. Rugs filthy. Bathroom floor filthy. Was put in a 1st floor room surrounded by extremely noisy and inconsiderate construction workers and had to turn tv on with volume up loud just to drown out noise outside until after midnight!!! Breakfast terrible, rubbery eggs, rotten oranges. I would never stay at this establishment again!
Stayed 1 night in Sep 2023
Response from Karli Bonner - General Manager on Sep 19, 2023
Hi Kathy - I's like to apologize for your experience. This is certainly not my standard. While I don't have much control over the noise issue, I am using your advice to ensure your room gets deep cleaned as soon as possible. THank you for your feedback. I do hope you choose to stay with us again in the future.

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023