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Overview of Insula Alba Resort & Spa

Photo gallery

Featured Image
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Terrace/Patio
VIP Access

Insula Alba Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEkklisia Agios Konstantinos6 min drive
    Popular LocationGouves Beach8 min drive
    Popular LocationSarandaris Beach17 min drive
    AirportHeraklion (HER-Nikos Kazantzakis)20 min drive

Choose dates to view prices

  • Classic Room

    4.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Honeymoon Room, Private Pool

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Private Pool, Sea View

    3.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite, Pool Access, Sea View

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Room, Pool Access (Swim up sharing pool)

    4.6/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed
    More details
  • Classic Room, Private Pool

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Hersonissos

Located in Hersonissos, Insula Alba Resort & Spa is near the beach. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Aquaworld Aquarium and Dinosauria Park are also worth visiting.
Popular Location

What's nearby

  • Ekklisia Agios Konstantinos - 6 min drive
  • Convention Centre Creta Maris - 8 min drive
  • Gouves Beach - 8 min drive
  • Aquaworld Aquarium - 10 min drive
  • Sarandaris Beach - 17 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 20 min drive

Restaurants

  • CULINARIUM — 1 min walk
  • INSULA ALBA — 1 min walk
  • Volkano — 8 min walk
  • Mylos — 6 min drive
  • Atlantis Restaurant — 6 min drive
View in a map

About this property

Insula Alba Resort & Spa

Adults-only hotel with 2 restaurants and 2 outdoor pools
This hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Buffet breakfast is free. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite. All 182 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Insula Alba Resort & Spa offers 182 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments.

The spa is open daily.

All inclusive details

All-inclusive room rates at Insula Alba Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Airport shuttle available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • Buffet and à la carte meals, snacks, and beverages included
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a dress code for their restaurants.
Property Registration Number 3274/05-08-2014

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Insula Alba Resort Adults Hersonissos
Insula Alba Resort Adults
Insula Alba Adults Hersonissos
Insula Alba Adults
Insula Alba Resort & Spa Crete, Greece
Insula Alba Resort & Spa Hotel
Insula Alba Resort & Spa Hersonissos
Insula Alba Resort & Spa Hotel Hersonissos
TUI BLUE Insula Alba Resort Spa – Adults Only
TUI SENSIMAR Insula Alba Resort Spa Adults Only

Frequently asked questions

Can I cancel my reservation for free at Insula Alba Resort & Spa and receive a full refund?
Yes, Insula Alba Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Insula Alba Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Insula Alba Resort & Spa have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Insula Alba Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Insula Alba Resort & Spa?
Self parking is available for a fee.
What time is check-in at Insula Alba Resort & Spa?
Check-in is from 3:00 PM - anytime.
What time is check-out at Insula Alba Resort & Spa?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Insula Alba Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Insula Alba Resort & Spa located?
Situated by the sea, this luxury hotel is within 3 mi (5 km) of Ekklisia Agios Konstantinos, Sarandaris Beach, and Convention Centre Creta Maris. Star Beach Water Park and Port of Hersonissos are also within 6 mi (10 km).
4.6
Wonderful
Rating 5 - Excellent. 200 out of 289 reviews
5 - Excellent 69%
Rating 4 - Good. 71 out of 289 reviews
4 - Good 25%
Rating 3 - Okay. 9 out of 289 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 289 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 289 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Insula Alba is mostly just really pretty.
My first experience from the Insula Alba was the reception. As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside. After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure). It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby. Other than that, service was good. The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well. Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts. We didn't have a chance to try breakfast. The hotel is beautiful, especially the pool area. Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 7 nights in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. My only complaint is that they charge for water in dinner and do not offer drinks or even tap water as part of the dinner.
Stayed 4 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoy, thanks a lot!
Stayed 4 nights in Oct 2019

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