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Reviews of Aristo Saigon Hotel

4.5 out of 5
Aristo Saigon Hotel
3a Vo Van Tan St District 3, 3A, Ho Chi Minh City, SGN

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 13 out of 66 reviews" "
Rating 4 - Poor. 10 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ryan, Texas, US

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor air conditioning, parking service staff
poor air conditioning, room 205 is so hot eventhough temp was low as 16C and max fan speed. air conditioning has not maintained properly. Parking service staff is unfriendly.

8/10 Good

mel, Australia

Liked: Cleanliness, staff & service, room comfort
Comfortable and value for money hotel
Bathroom was a little run down but had been cleaned. Rest of room is comfortable and clean. Room was away from elevator so quiet. A little bit of road noise but if you're an ok sleeper no problem. It was cheap for a hotel. Delivered on expectations.

4/10 Poor

Danielle, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel NOT recommended until changes are made
The rooms and the staff are terrible. The first room we were in had no running water. When we reported it eventually we got cold water for our shower. The rooms are very run down with peeling wallpaper, cigarette burn marks, dirty towels (towels that are actually not clean and have other people's 'stuff' on it) and the rooms smelled musty and of cigarettes. The staff was also terrible. If an issue was reported they did not address it in a timely manner or acted bothered that you asked. They had no sense of customer service training. The only reason we stayed here was because it was an extra day added on to a group tour and it was convenient. Otherwise we definitely would have changed hotels.

8/10 Good

Tham, Amarillo Tx. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet neighborhood on a 1 way street.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location, good price
We had a good stay, the beds were comfortable and the breakfast good. The locations is good, within reach of the tourist attractions and many restaurants. The room was a little tired, the air con wasn't very powerful, though the bathroom was well done.

10/10 Excellent

John, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
The staff was friendly and generally helpful, although one of them booked me on a tour that I found out later was way overpriced. The room was spacious and quiet. And for breakfast, there was a nice selection, as well as made-to-order omelets.

6/10 Okay

Leslie, London

Good location but a few issues to sort out
I was a bit disappointed by this hotel. A real lack of attention to details: for example the bed cover had holes in them and the wall paper was torn. I was surprised to find out at breakfast that, unless you woke up early, the food was all gone. Strange. I would say a ok hotel, but lacking attention to details.

6/10 Okay

Melissa, NJ

Liked: Cleanliness
Disliked: Staff & service
OK for the price
The best thing about this hotel was the breakfast which was quite tasty. We ended up staying in two different rooms. The first one was missing towels and the card key never worked. The hotel staff had to let us in our first night. We changed rooms the next day and our towels were damp, as if they hadn't been dried properly. It took the staff forever to get us fresh towels. Second best thing about the hotel was the location. You could easily walk to many of the city's sites and to the supermarket.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Overall the hotel is nice for what you pay. The best is the location, just about every point of interest in District 1 or 3 is walk-able from it.

6/10 Okay

Montreal, Traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Safe, secure, well located hotel. Nice staff.
I spent 3 nights in this hotel. I was impressed with the breakfasts. The exercise room could be upgraded, but worked well enough. If you need a reasonable place, close to Independence Palace, this is a good option.

8/10 Good

Visitor2014, North Carolina, USA

Liked: Staff & service, property conditions & facilities, room comfort
Nice 3-star hotel with helpful staff.
During the 10-day stay, we can say the staff from front desk to kitchen are friendly and customer focus. Bao & Loc at the front door love their job and gave us very good advice, from direction to places to safety tips outside the hotel. Our room is small but quite comfortable by 3-star hotel standard. However, the smell and odor of smoking in the hallway and the elevators area bothered us a lot. People smoke everywhere in HCM and other cities.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, good breakfast and great location.

4/10 Poor

Tan, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not As Good
I have to change 2 rooms as first room when I shower flooded , 2nd Room smell of mould but no choice as I don't like keep moving. The Towel smell very bad lol. In fact I am suppose to extend the stay and my the other 2 visitor coming to join me but in the end I change to another Hotel and we are happy for the change. Surrounding is ok not the best can hear all the noise from the road. Smell and breakfast is bad. Avoid if you can. I am sure and very sure there are better Hotel with the same price as I have since move to that other Hotel.

6/10 Okay

Verified traveler

Cleaned room
Room is cleaned, however, there are bed bugs.

8/10 Good

Ob, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better 3 star hotels
The beds are comfy, the rooms are clean, the breakfast was great (real sausages) the showers were hot and strong, and the location was good what more could you ask for? All in all a great place to stay.

8/10 Good

Jens Karstoft, Denmark

Liked: Cleanliness, staff & service, room comfort
Good well priced hotel at central location
The hotel staff was nice, the room was good, the location great. The breakfast really good too. Dont go there for the gym though, thats basically non-existing and the things that are there are broken.

10/10 Excellent

John, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic, helpful and courteous staff
I stayed here 2 years ago and this time returned with my wife. Linh, a receptionist rembered me and as on the previous occassion all staff were exyceptionally polite, couteous and helpful. Nothing was problem for them.Tour bookings etc were smooth and without issue. Food was again good and plentiful. I have no hesitation in again recommemnding this hotel to anyone. We will book in again for a few more days before we return home to Australia

10/10 Excellent

Meech, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Saigon
My wife and I were shocked at the bargain this hotel was. Service was great, rooms were huge and they gave us a very nice upgrade since our room wasnt available. Would definitely stay there again in Saigon

10/10 Excellent

Kris, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a comfortable stay
Had a small problem with one of the staff there on my first night but the manager was very quick to fix it and take care of my stay personally. Very nice change from the normal customer service im use to in Vietnam. The room was clean and comfortable. The street in front is oneway but not so busy or loud.

8/10 Good

Eugene, Kazakhstan

Liked: Staff & service
Nice hotel to spend a few days
This is a nice hotel close to some places of interest. War remnants museum, Reunification palace and a very good park are withing walking distance. Moreover, there is a very good supermarket nearby for those who need to get some stuff. The staff was very helpful and sent one of the guys to meet us at the airport and arranged the transfer. Also, it was very nice to find out that you can order a tour to Mekong delta and other destinations right from the reception without the need to go search for unknown tourist companies which are abundant in the streets. So, the tour we ordered was quite nice and they picked us up from the hotel and brought back in the evening. You can buy tickets for tourist sleeper buses going to Muine, Dalat and Nha Trang from the reception too. The breakfasts were very good with some local foods with reasonable variety. Generally, the hotel is very good with three star rating reasonably deserved. I would recommend this hotel to those who plan to stay for some days in the city and want quiet atmosphere rather than commotion of the backpacker's area.

8/10 Good

Ctcuonghut

Liked: Cleanliness, staff & service, room comfort
Good staff, good location
Good staff, clean and comfortable room. This hotel stay near center of city. We recommend this hotel

8/10 Good

waughsl, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed, busy area
I stayed at this hotel for about 6 hours as a stop over after a night flight so my experiences are limited. The bed was extremely comfortable, air conditioning kept me cool and the staff were professional. Close to War Remnants Museum if you have a little time to kill as I did.

6/10 Okay

Ed, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
So So
Golden Rose, Alright for a budged hotel, the hotel, just one block down the road, Victory Hotel is much better though ,it also has a pool, so for the very small price difference, I would recommend this hotel over the Golden Rose.

4/10 Poor

m, whitehorse

Disliked: Staff & service, property conditions & facilities
non-smokers avoid this place...
i booked this based on my budget for the night and based on the previous guests review... There was mass confusion when we checked in. I'm not really sure why because my Vietnamese wife was doing all the talking. As I checked my email on their slow computers waiting for our room to be straightened out the 2 porters at the door sat on luggage trollys. One was sending a text message and the other had his flip-flop off and was picking at his feet. Is this the quality service that the previous reviewer mentioned?? The public areas were hot and smokey. The bed was and air-conditioning were ok but the location wasn't very good if you are a tourist looking to see the sights around the market... Breakfast was below average. Our previous 2 stays at the Blue Diamond for a similar price were FAR SUPERIOR. I wouldn't return to this hotel.

10/10 Excellent

Nel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
it was a surprise to find a true 3 star hotel. It was value for money, for those of consious budget travellers, this is it, staff polite, and with managable English. it'swalking distance to War museum, palace, and other sites, I would recomend to all my family and friends. Australian couple.

4/10 Poor

fabio, milano

Disliked: Cleanliness, property conditions & facilities, room comfort
economico....ok per una notte
Buona la posizione gentile e simpatico il personale i corridoi dell'albergo e la stanza potrebbero essere puliti un pò meglio... colazione non entusiasmante x noi italiani......ci siamo salvati con pane e marmellato perchè il resto era tutto salato fabio

6/10 Okay

Verified traveler

Liked: Staff & service
wifi
la wifi non funziona in camera, bisogna scendere nella lobby

4/10 Poor

Jens

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok hotel but not much more than that. Dirty room with trashed bed wheels. Wifi worked fine and the location is really good ner the war museum and the Palace.

4/10 Poor

KYUNG SHUP

Disliked: Cleanliness, property conditions & facilities, room comfort
오래된 호텔(Old Hotel)
I think it is too old hotel over than 10 years. My room door has a gap. So, someone can see inside of room. So, I use towel for hide. And, It is good place for traveling. But, there is no restaurant near hotel. 우선 오래된 호텔입니다. 10년 이상된 호텔 같고 2성급 호텔 같습니다. 또한 방문에 틈이 있어 방안을 볼수 있었습니다. 이에 수건을 걸에 놓아야만 했습니다. 관광명소와 가까워서 좋았습니다. 다만 주위에 식당이 없습니다.

8/10 Good

Verified traveler

Liked: Staff & service
価格相応に満足。
フロントのスタッフさん達が皆感じがイイです。 シャワーはぬるく（常温水）、タオルやスリッパはくたびれてボロボロですが、シーツなどのベットは清潔でしたので寝るには問題ありませんでした。

8/10 Good

WEI, 中国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利
1、性价比不错，客房大，且有浴缸。 2、距离战争遗迹博物馆非常近，走路5分钟。与红教堂那些景点也在一条线上，挺方便的。

4/10 Poor

Tsutomu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地はいいが。
立地条件は良い。しかし客が居てもスマホを手放せない従業員や大声で談笑している従業員は、しっかり作業規定を教える必要あり。部屋は、隣室の音が筒抜けだったりタオルがなかったり従業員のレベル同等。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 만족입니다.
전반적으로 가격대비 만족, 다만 주말에는 바로 앞 스테이디움에서 로컬시장이 열리는데 음악을 너무 크게 틀어놓는것과 어디나 비슷하겠지만 길가라 오토바이 소리 시끄러운 거 빼고는 나름 만족~

6/10 Okay

Verified traveler

Liked: Staff & service
朝食ビュッフェが混雑している日が多くて残念でした。でもスタッフは親切できちんと対応してくれました。片言のベトナム語と片言の英語とボディランゲッジにもかかわらず。ありがとうございました。ビジネスにはいいと思いますょ。WIFIもOKですから。

10/10 Excellent

Jueun, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항상 이용하고 있습니다
항상 이용하고 있습니다

10/10 Excellent

MYUNG HOON, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴한 가격에 하루 숙박하기에는 좋음.
가격대비 괜찮습니다. 다만, 건물이 오래되었음. 아침식사 보통. 옆에 편의시설이 없음.

8/10 Good

Kathrin, Leimbach

Liked: Property conditions & facilities, room comfort
Ruhiges, sauberes Hotel
Sauberes Hotel, im District 3 gelegen. Freundliches Personal

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
客房還蠻清潔的, 早餐也不錯

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
輕旅行住宿是不錯的選擇
房間較大也挺乾淨,但是早餐就比較普通口味比較重

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel in Saigon; Golden Rose Hotel
Not bad location and easily accessible to any main places. Staffs were kind and helpful. Breakfast is pretty good. One minor problem was that all noises from next door could be heard. Anyway I will stay at this hotel next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
広々ベッド
一泊税込3348円、デラックスダブル3泊。 1日はホテル全体でWi-Fiが使えないというトラブルがあった。スタッフは親切でフルーツを買って帰るとレストランの人がカットしてくれる。レストランのスタッフがいる間だけのサービスで、22時頃まで可能。 部屋は椅子などの家具が重厚感有。狭くはない部屋だったが椅子やテーブルが大きいせいでスーツケース２つを広げられないため、テーブル類は端に移動することになっな。 ベッドはキングサイズで寝心地最高！ バスルームは清潔感が若干なく、排水が悪くて足元に水が溜まる。 ブースから漏れる程ではない。 朝食は雰囲気いいレストランで、品揃え豊富なブッフェで味も美味しい。デザート類は補充がないため、ドラゴンフルーツやバンケーキは8時までに行かないと売り切れてしまう。 ジムを期待していたがいつも誰もいない。清掃器具の置いてある部屋が一緒にあり、夜は薄気味悪い感じ。 ランニングマシーンは動作しないし、バイクはこげるが電源が付かないので淡々とこぐだけ。あまりジムに期待してはいけはい。 立地はよく、道も歩きやすい。オフィス街だがコープマートが近く、ファーストフードも3店舗ある。バーも多い地区。 次のホーチミンもここを定宿にしたいと思った！ 口コミの良さは嘘ではなかった。

6/10 Okay

Verified traveler

让人失望，酒店的服务态度并不让人感到舒服，很差
非常一般

8/10 Good

platel, 광주광역시

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
베트남 비지니스호텔로 좋네요
공항과 가까웠고 친절한 서비스에 만족합니다.

8/10 Good

GOODSM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다.
벤탄시장, 통일궁, 중앙우체국, 팍슨 등 모든 곳을 걸어서 이동이 가능한 좋은 위치였고 5성급 호텔은 아니지만 깔끔하고 시설도 좋았습니다. 아침 조식도 잘나오는 편이고, 직원들 친절도도 좋았습니다. 만족합니다.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單住宿一晚

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴하고 조용한 호텔
가격대비 훌륭한 시설을 가지고 있습니다. 도심지에 바로 있지는 않지만 조용하고 쾌적한 위치에 있어요

8/10 Good

Yen Chang, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
平靜取勝的黃金玫瑰
非常好的地點，到每個景點走路15分鐘就到了。隔音不錯，外面的吵鬧聲在房間幾乎聽不到。價錢合理，附設的早餐也相當不錯。完全合乎自助旅行的人，可以睡很好，早餐也可以吃很飽！住在飯店的人多半是上了年紀的歐洲旅客和自助旅遊的年輕學生。整體飯店的氛圍非常的平靜！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족
통일궁, 전쟁박물관과 가깝구요 시끄럽지도 않으면서 괜찮았습니다. 직원분들이 전부 다 친절하시더라구요 요구사항있으면 바로바로 잘 들어주고 아침에 박물관갈려고 호텔앞에서 구글맵하고 지도 여기저기 뒤적거리는거 보더니 벨보이분께서 친절하게 길안내도 해주셨습니다

8/10 Good

masaki, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス滞在にお勧め
ビジネス(医療関係）でホーチミンへ滞在するときはここに宿泊します。過去4回宿泊しました。繁華街まではタクシー必須となりますが、周辺にはスーパーマーケットや居酒屋が少々あり、ホテル生活には問題ありません。朝食は日替わりで種類も多く満足しています。何よりフォーをその場でつくってくれるので、毎朝いただきます。アメニティーは必要最低限ものが用意されています。ビジネスで長期滞在するときにはとても良いホテルだと思います。