We had some issues with our room. The smoke alarm was beeping at 2am and the window frame was leaking water from the frame and puddling on the AC unit. We used a towel to stop the drip noise but the entire window needs fixed. Regardless of these two issues that caused us to have a non-restful night, the staff were AMAZING. Felicia at the front desk was polite, listened to my concerns. The hotel was ok, but the staff deserve recognition with their superior customer service. Also, the breakfast was good and kind staff as well. A variety of foods for our family of 4 (pancakes, eggs, sausage, biscuits, gravy, yogurt options, milk, juices, coffee...all the things you expect!).