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Reviews of Destino Pacha Ibiza - Adults Only

4 out of 5
Destino Pacha Ibiza - Adults Only
Avenida Cap Martinet s/n, Santa Eulalia del Rio, Ibiza

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 283 reviews" "
Rating 8 - Good. 74 out of 283 reviews" "
Rating 6 - Okay. 36 out of 283 reviews" "
Rating 4 - Poor. 12 out of 283 reviews" "
Rating 2 - Terrible. 11 out of 283 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

orchidea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
great staff, mediocre hotel
we were there for closing which made it convenient BUT they forgot our dinner reservation . rooms are small and old, there are better
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, great amenities
Stayed 3 nights in Sep 2023

4/10 Poor

Avi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointed
Having a bathroom with a door is not an upgraded but a basic expectation, we had a room with NO door the bath shower area and were told all rooms were the same until 2 nights later we asked other people and found out it was a lie, after complaining we were ‘upgraded’ to a room with a door. I’m sorry but this is a basic expectation.
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, the suite was amazing, you could almost live in it full time!
Stayed 3 nights in Sep 2023

8/10 Good

Mirjana, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located outside of the party zone which I personally enjoyed. It’s has a nice Spanish vibe and it’s not a massive resort like some other ones in Ibiza. The beach club is a plus as there are people coming from outside. Daily guest DJs at the pool is also a plus. Great music. Dining was limited and very pricey for the quality of food. No other food options near the property. No grocery store. No coffee shop. Nowhere to get snacks etc. There is no coffee in the rooms which for the price was shocking to me. Also, fridge can only be used if planning to use the items inside which requires a €400 or €500 deposit. Not sure how people that require the fridge for insulin or other medications bypass this. The only item in the room that’s complementary was two small cans of water.
Stayed 7 nights in Sep 2023

8/10 Good

Fawaz, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Neuris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch all around.
Stayed 2 nights in Aug 2023

8/10 Good

Will

Traveled with group
Liked: Cleanliness, staff & service
Staff was great. Room was clean.
Stayed 2 nights in Aug 2023

6/10 Okay

Rigo A

Traveled with group
It was just okay
The grounds were very pretty and the food at the restaurant was very good but I didn’t know there was a party at the pool every day. I did not use the pool once. I knew they had parties but I didn’t know it was every day. Also the gym was very bad. They have space for a nice gym but it was absolutely hideous. I will not stay there again. Definitely not worth the price.
Stayed 7 nights in Aug 2023

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are looking for a pretty party pad this is great, but if you want good service look elsewhere. All the staff does is blame each other. We were supposed to have a car-that we asked for and never saw. We arranged a pick up from port that never arrived despite being told it was confirmed. We emailed and texted to confirm and no one even answers the phone at the hotel. We told the concierge and he accused me of lying. They clearly love to take American money and then make fun of Americans. Great party, terrible staff. Have respect for the guests and their time. No one explained you need a reservation at the pool or restaurant even if a guest. They were both empty at the time! I inquired for weeks about special reservations I could make and got no reply. Only to find out they had a Leo party (it was my husbands Leo bday) and told us they had no spots left even though we booked the most expensive room they sell. All in all we made it a great time despite their snickers and rudeness at every request.

10/10 Excellent

nazila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. The resort is gorgeous with amazing parties and beautiful people ! My only recommendation is to have a coffee machine in a 1000 a night room plz
Stayed 1 night in Jul 2023

10/10 Excellent

ahmed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 5 nights in Jul 2023

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 3 nights in Jun 2023

10/10 Excellent

Yen-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly friendly and helpful. They made my stay very comfortable and enjoyable. The hotel and facilities were clean and I can’t wait to come back!
Stayed 1 night in May 2023

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Tanya Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, fun atmosphere with a DJ playing all day. Club access was great. The Ibiza Spicy cocktail was delicious! The staff is very friendly and helpful. Would definitely stay there again.
Stayed 4 nights in Sep 2022

10/10 Excellent

Marie

Stayed 3 nights in Sep 2022

4/10 Poor

Maor, Tel Aviv

Disliked: Cleanliness, property conditions & facilities
Not the best experience... Might give them another shot.
Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie

Stayed 3 nights in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from start to finish , excellent staff, beautiful property and good food / music. I would recommend renting a car however as the taxis take a while to get to the hotel.
Stayed 3 nights in Jul 2022

8/10 Good

Alyssa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Christian, Los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Amelia

Stayed 1 night in Jun 2022

8/10 Good

anita joy

Stayed 5 nights in Jun 2022

10/10 Excellent

mayra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Such a beautiful and relaxing place . Fun, clean, and the people so friendly .
Stayed 1 night in May 2022

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Could do better
The hotel location is great and the outdoor pool / sunbeds are a big plus. However the hotel facilities could be refreshed a bit. It felt a bit overpriced. Also be aware of the very loud music everywhere in the hotel.
Stayed 3 nights in May 2022

8/10 Good

Luiz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel pool, lobby, rooms, and outdoor areas are very pretty. It feels like a large villa kind of vibe. The regular rooms are very small so keep that in mind when booking one that is not a suite. The service is very good but nothing exceptional. For the category I would expect more upbeat and attentiveness. Overall a great hotel with some room for imrpovement but would stay again.
Stayed 4 nights in Sep 2021
Response from Destino Pacha Ibiza on Oct 5, 2021
Dear Luiz, Thank you very much for taking the time to write a review about Destino Pacha Ibiza. Such a lovely one! We will use your comments to further improve our services. Kind regards, Experience Department

6/10 Okay

Alexander

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really nice staff, great breakfast, good pool vibe and layout, convenient location. But very tired rooms that have seen better days, annoying admin to get a decent pool bed (they prioritise external guests) and useless concierge. Okay but could be great. Probably better options these days in Ibiza. Just visit for the pool!
Stayed 3 nights in Aug 2021
Response from Destino Pacha Ibiza on Sep 2, 2021
Dear Alexander, Thank you for taking the time to evaluate Destino Pacha Ibiza! We hope to welcome you back in the near future. Experience Department

10/10 Excellent

Sukhdip

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe good service
Stayed 7 nights in Jul 2021
Response from Destino Pacha Ibiza on Sep 17, 2021
Dear Sukhdip, thank you very much for taking the time to write a comment about Destino Pacha Ibiza. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Experience Department

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.. clean, friendly staff, golf cart to drive you around the resort, amazing spa Highly recommended
Stayed 2 nights in Jul 2021
Response from Destino Pacha Ibiza on Jul 30, 2021
Dear Guest, Thank you very much for your feedback! We hope to welcome you back in the near future. Kind regards, Experience Department.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service ,beautiful hotel !
Stayed 2 nights in Jul 2021
Response from Destino Pacha Ibiza on Aug 17, 2021
Dear Guest Thank you very much for your feedback! We hope to welcome you back in the near future. Kind regards, Experience Department.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
IBIZA
had a good time, during the birthday celebrations of a friend. given all the imposed restrictions on the island, the perfect place to enjoy some relaxing times.
Stayed 2 nights in Jul 2021
Response from Destino Pacha Ibiza on Jul 30, 2021
Dear Michael, Thank you very much for your feedback! We hope to welcome you back in the near future. Kind regards, Experience Department.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View fabulous
Great hotel modern great swim pool
Stayed 2 nights in Jul 2021
Response from Destino Pacha Ibiza on Aug 19, 2021
Dear Susi, Thank you very much for taking the time to write your comments about Destino Pacha Ibiza. We are delighted to hear that you enjoyed your stay at the hotel. We look forward to seeing you again soon. Experience Department

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2021
Response from Destino Pacha Ibiza on Jul 30, 2021
Dear Guest, Thank you very much for your feedback! We hope to welcome you back in the near future. Kind regards, Experience Department.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time and great music and staff
Stayed 3 nights in Jul 2021
Response from Destino Pacha Ibiza on Jul 30, 2021
Dear Guest, Thank you very much for your feedback! We hope to welcome you back in the near future. Kind regards, Experience Department.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
op hotel
Food delicious wine a bit on pricey side pool clean and gorgeous
Stayed 1 night in Aug 2020
Response from Destino Pacha Ibiza on Aug 25, 2020
Dear Susie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Experience Department

8/10 Good

anita joy

Liked: Cleanliness, property conditions & facilities, room comfort
destino July 2020
Third time here, still nice but service was less good this time, did not like my room, booked a superior garden room and I think I got the worst little garden available on the property. Rooms are starting to need a bit more maintenance, bathroom and shower especially. Very annoying fact that each time we would come back to the room after maid service the air conditioner would be blowing at 19 and the room would be freezing cold after a hot day. Pool service much appreciated and the menu and food is perfect .
Stayed 5 nights in Jul 2020
Response from Destino Pacha Ibiza on Aug 12, 2020
Dear Anita First of all, we'd like to thank you for taking the time to write a comment about your stay at Destino Pacha Resort. It is with reviews such as yours that we have the opportunity to see where we went wrong and look into what we can do better. I am saddened to hear that your experience at our hotel did not meet your expectations. Your feedback is of great value to us and I am very concerned to read about your dissatisfaction. I hope you could give us an opportunity to rectify this experience for you and possibly regain your trust in our brand and resort. Once again I would like to thank you for your comments and I remain at your entire disposal for this or any other matter. Sincerely, Manuel Serralvo Experience Manager

4/10 Poor

Grace, London

The hotel room is very small and depressing. If your travelling in a couple I do not reccomend. We had to wait two days to get the room cleaned.
Stayed 4 nights in Jul 2020
Response from Destino Pacha Ibiza on Aug 12, 2020
Dear Grace, Greetings from Destino Pacha Ibiza! First of all we want to greet you and thank you for your last visit to our hotel. We always value all opinions as it is these that help us to continue improving. We have different categories of rooms available with different style, size, distribution, decoration and views, in order to give more options to our guests so they can choose the one that fits better during their visit. These features are explained when you book through our hotel's reservations department or on the different on-line websites including ours. I am saddened to hear that your experience at Destino did not meet your expectations. I hope you could give us an opportunity to rectify this experience for you and possibly regain your trust in our brand and resort. Once again I would like to thank you for your comments and I remain at your entire disposal for this or any other matter. Sincerely Manuel Serralvo Experience Manager

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIZA TRIP 2019
Again a great time, at the hotel. Staff friendly as ever and service the same.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019
Response from Experience Department on Sep 25, 2019
Dear Guest, Thank you for taking the time to evaluate Destino Pacha Resort. We are pleased to see that your experience was a positive one and we hope to have the pleasure to welcome you back in the future. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019
Response from Experience Department on Sep 25, 2019
Dear Guest, Thank you for taking the time to evaluate Destino Pacha Resort. We hope yo have the pleasure to welcome you back in the future. Kind regards,

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Sep 2019
Response from Destino on Sep 16, 2019
Dear Guest, Thank you for taking the time to evaluate Destino Pacha Resort! We hope to welcome you back in the near future. Best regards Experience Department

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort!
Absolutely perfect place!
Stayed 3 nights in Sep 2019
Response from Experience Department on Sep 15, 2019
Dear Jose, Thank you for taking the time to write a review on Destino Pacha Resort. We are very happy to see that you experience was such a positive one. We hope to have the pleasure to welcome you back very son. Kind reards,

6/10 Okay

Koen, Keerbergen, belgium

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice friendly staff. Rooms too small.. no room for 2suitcases Water in shower went from freezing to boiling hot and back without touching the temp regulator
Stayed 6 nights in Aug 2019
Response from Experience Department on Sep 15, 2019
Dear Koen, Thank you for taking the time to write a review on Destino Pacha Resort. We are pleased to see that you have enjoyed the service from our team. In regards to the rooms, we have different categories that vary in size, distribution, style in order to give to our guests different options from which they can choose. This information is well explained on our website or any other platform. However, we apologise if there were aspects of your stay that didn't meet your expectations. We hope to have the pleasure to welcome you back whenever your travels bring you back to Ibiza! Kind regards,