Ratings based on 93 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel Hawaii

Posted Oct 12, 2016
Location: Great location,right by the sea and a small sandy bay,safe for swimming and about 15 minutes walk along the promenade into town.
This hotel is in a good position,right next to the sea. Our room was very clean and comfortable,with a balcony overlooking the bay and the town,stunning especially at night. We were B&B only and the breakfast buffet was very good indeed. The public areas were attractive,clean,comfortable and spacious. The staff who cleaned the rooms were lovely,also those who worked in the restaurant and bars. Unfortunately the hotel is let down by a few of the women who work on Reception who seem to regard customers as an inconvenience. I would give them 1 out of 5,but otherwise it's a 4.5 out of 5 for Hotel Hawai.
Comment from Hotel Management
Oct 25, 2016 by Intertur Hotels Team, Hotel Management
Dear Jerry. Thank you very much for your comment. We are pleased to know you enjoyed your stay with us. We take special note regarding your comment about reception staff in order to improve our customer service. We hope you give us the chance to accommodate you again. Kind regards
5 out of 5
Recommended
for Families
by A verified traveler

Lovely to eat outside at sunset

Posted Sep 11, 2016
Pros: The staff, the location, the food and the general ambiance
Cons: Even without having had anyalcohol I tripped up the step at the outside bar. TV area was sparse with harsh lighting
Lovely staff, really warm and helpful. The view from the hotel is lovely and it also benefits from being right on the beach without a road in between. Good food in the restaurant - lovely for a vegetarian too, very healthy.
Comment from Hotel Management
Sep 16, 2016 by Intertur Hotels, Hotel Management
Thank you for your review. We are proud to know you had a lovely stay with us. We hope you give us the chance to accommodate you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from cambs

Great hotel in a great position

Posted Aug 27, 2016
Hotel was fab, staff were lovely without exception, food was good. Room nice and modern and comfortable. Small swimming pools but always sun beds and room to get in and out. Sat on the beach with a lovely promenade into San Antonio and very close to a water taxi jetty too. Lovely hotel would stay here again.
Comment from Hotel Management
Sep 16, 2016 by Intertur Hotels, Hotel Management
Dear heidi. Thank you for yur comment and for sharing some pictures with us. We are proud to know you had a fantastic stay with us. We are looking forward to seeing you again. Kind regards
4 out of 5
by Mark from Newcastle

Very enjoyable stay

Posted Aug 17, 2016 on Hotels
We really enjoyed our stay at the Hawaii, it presented great value for money. We were given a sea view on request which presented fantastic views over the bay. We don't normally do All inclusive but despite only having 1 restaurant the selection and quality of food was excellent. The available AI drinks were a little disappointing though, for example there are only 2 cocktails available on the AI deal. Also there were missing a few basic house spirits such as amaretto that were not available. Entertainment wise the animation team do a great job, and most of the shows on each night are really enjoyable. Charging for WIFI was disappointing, in this day and age it should be a free service. Would I stay here again, yes I certainly would!
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Mark. Thank you very much for your comment. We are glad to know you enjoyed your stay with us. We take special note of your comments about AI drinks and about WIFI service for future improvements. We hope you give us the chance to accommodate you again. Kind regards
4 out of 5
by Steven from New York.

San Antoni top hotel

Posted Jul 16, 2016 on Hotels
Prime beach front location in San Antoni. Spacious hotel with professional staff. Perfect for mix vacations (party/relaxation).
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Steven. Thank you for your feedback. We are glad to know you enjoyed your stay with us. We hope you give us the chance to accommodate you again. Kind regards
4 out of 5
by Harriet

Great hotel with a few things to improve

Posted Jun 28, 2016 on Hotels
Stayed in this hotel two years ago and on returning saw that it had been updated and also increased to a 4*. Everyone is modern, clean and has the nice feeling a hotel should have. The reception staff were always very friendly and helpful and the room was great - we were on the end of the row and had a side balcony overlooking the beach. Two things I would comment on, the drink selection at breakfast could benefit from becoming a bit more varied as if you don't want tea or coffee there's the choice of two juices which were often quite watered down. And although the room was great, the doors were very thin meaning you could hear people in the opposite, next door and nearby rooms as well as in the corridor and it was quite noisy in the mornings when the maids began cleaning. Other than this, overall a good stay
Comment from Hotel Management
Jul 15, 2016 by Intertur Hotels, Hotel Management
Dear guest Thank you for your feedback. All comments are noted down and we will take on board all your ideas for improvements. Kind regards
5 out of 5
by Michael from Virginia Water

Babies abroad

Posted Jun 11, 2016 on Hotels
Lovely time at the hotel coming back in April for a wedding. Terrible tagging system for guest on full board or half board, a white or green plastic wrist band that you could only cut off your wrist,reminded me of my long stay in hospital very bad system,needless to say i cut mine and my wife's off, not a 4 star concept more a 1 star i would think. This should be changed to a unobtrusive decorative removable at night coloured band if anyone from management actually reads this I will be happy to bring some over in April. A head waiter actually remarked to me on seeing no tag and after my explanation of hospital said the hospitals here tab new born babies with the same tags, hummm.
Comment from Hotel Management
Jul 15, 2016 by Intertur Hotels, Hotel Management
Dear guest Thank you for posting your review. We will take note of your comments about the wristbands and pass them onto the management. Kind regards
5 out of 5
by Tom from London

Perfect hotel, great place!

Posted Jun 9, 2016 on Hotels
A really great hotel with great facilities. We had a well behaved stag do and it was great!
Comment from Hotel Management
Jul 15, 2016 by Intertur Hotels, Hotel Management
Dear guest Thank you for taking the time to post your review. WE are very happy to hear that you had a lovely stay with us. We hope you will book again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire

Great hotel

Posted May 3, 2016
Fab hotel in a great location. Food and drinks were of good standard and with lots of choice.
Comment from Hotel Management
Jul 14, 2016 by Intertur Hotels, Hotel Management
Dear guest Thank you for reviewing our hotel and for all your comments. We hope to see you again. Kind regards
5 out of 5
by John from Leyland

Great place to stay in Ibiza

Posted Oct 17, 2015 on Hotels
Everything about the hotel was excellent the only issue that needed to be addressed was the comfort of the beds - the mattresses needed to be changed
Comment from Hotel Management
Apr 2, 2016 by Intertur Hotels, Hotel Management
Dear John Thank you for your excellent review. We will forward your comments about the mattresses ton the management. Kind regards Intertur Hotels Team