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Reviews of Ibusuki Shusuien

3.5 out of 5
Ibusuki Shusuien
Yunohama 5-27-27, Ibusuki, Kagoshima-ken

Reviews

9.6

Exceptional

Rating 10 - Excellent. 84 out of 111 reviews" "
Rating 8 - Good. 22 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommended!
A very good hotel. A most wonderful experience. Room was comfortable. Onsen was awesome - the size and the space. Sand bath was an interesting experience - quite fun to do as a family. The highlight was the kaiseki dinner - delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Fung Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent experience.
Stayed 1 night in Dec 2023

10/10 Excellent

George

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ibusuki Shusuien. The staff were helpful and everything was smooth and efficient. The food was wonderful, and our server, Sarina, was superb. We recommend for a relaxing stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eiji

Stayed 1 night in May 2023

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended Modern Ryokan Hotel
Excellent stay! Good location. Nice view by the sea. Close & convenient to enjoy the hot sand bath of Ibusuki. Modern Ryokan hotel..
Stayed 1 night in Jan 2020

6/10 Okay

KC

Traveled with family
The room is not clean and have ants and food is average.
Stayed 1 night in Oct 2019

10/10 Excellent

Ben, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very satisfied with the services, foods and facilities.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at Shusuien. The meals are excellent. Onsen is comfortable. I went to Onsen twice and there was no one else. The hotel facility is a bit old, as it is a hotel with history. But it is very traditional and you get to experience the culture.
Stayed 1 night in Jun 2017

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Very good service! Perfect stay!
Wonderful hotel! Everything was really perfect!! The stuff was so friendly, service perfect! The hotel is a very beautiful typical japanese hotel, very clean, great onsen, perfect location near the beach. It was a wonderful stay and I really recommend this hotel!
Stayed 2 nights in Jun 2017

6/10 Okay

Hyeogsang, US

Liked: Staff & service
Disliked: Cleanliness, room comfort
가격대비 오래된 호텔, 음식은 인상적이 않음
호텔이 오래되었고, 처음 배정받은 다다미방에서는 담배냄새가 많이 났습니다. 그래서 교체요청을 했습니다. 블로그에 나와 있는 것처럼 음식도 그다지 인상적이 못하였습니다. 전반적으로 몰락하는 온천마을의 느낌을 받았습니다.

10/10 Excellent

ching kit ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and excellent services
Excellent service and great food. The sand bath is a good experience .

6/10 Okay

mayumi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
先日お世話になりとても楽しく思い出に残るひと時となりました。若い接客の方もとても気持ちのよい接客でした。 お料理は食べきれないほどの量で　特に夕飯は100点満点！もう一度食べに行きたいぐらいです！ 残念なのはお部屋の　洗面所にも部屋にもテッシュがなかったこと。　鼻をかみたくてもなかったです。あとお部屋にある浴室が　半端ない臭さ。気持ち悪かった。温泉があるので利用しないとおもわれていたのか　汚くてビックリしました。 足を洗いたくて入りましたが　たぶんお掃除されていなかったように思います　それなら　利用中止とか書いてほしかった。だからお部屋は星印は少なめです

8/10 Good

マサオ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊日の何日か前に、事前に食事に対する質問のメールが有、それに添ったメニューを個々に用意して貰えましたので､何も残す事なく全て頂く事が出来ました。 又、徒歩すぐの所に　砂むし温泉施設も有るので便利でした。 貸し切り風呂もあり、ゆったりした時間を過ごす事が出来ました。 何よりも、スタッフの皆様方の対応が良かったです。
Stayed 1 night in Mar 2024

10/10 Excellent

ヒトミ

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は母の喜寿のお祝いに利用させていただきました。 直前のプランの変更にも快く対応していただき感謝しております。 到着直後から宿を離れるときまで、スタッフ皆様が親切丁寧に接してくださいましたし、お料理も本当に美味しく大変満足しております。 母もいい思い出が出来たと、とても喜んでおります。ありがとうございました。 また鹿児島に帰省した際、傘寿のお祝いの時も利用したいと思います。
Stayed 1 night in Feb 2024

10/10 Excellent

KAI-HSIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員很貼心，餐點都有依照需求去處理，很細心。
Stayed 1 night in Jan 2024

8/10 Good

Chi Ki Danny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Seok Jin

Stayed 1 night in Dec 2023

10/10 Excellent

Akio

Stayed 1 night in Dec 2023

8/10 Good

エツコ

Liked: Amenities
Disliked: Cleanliness
中居さんの、対応も良く、お料理も、大変おいしく、頂きました。
Stayed 1 night in Oct 2023

10/10 Excellent

Futoshi

Traveled with family
Liked: Cleanliness, staff & service, amenities
料理とスタッフのサービスがとてもいいです。
Stayed 1 night in Sep 2023

10/10 Excellent

HON CHEUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
每一樣野都好好食
Stayed 1 night in Aug 2023

10/10 Excellent

kyoko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また宿泊したいと思いました
お宿の方々がとても親切で、何か質問しても丁寧に回答していただきました お食事もとても美味しく満足でした
Stayed 1 night in Jul 2023

10/10 Excellent

hiroyo

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お料理、おもてなしともに素晴らしかったです
父の退職祝いで利用させていただきました。 上記のことを雑談の中で零したところ、薩摩焼のお祝いまでいただき、ありがとうございました。 噂に聞いていた通り、お料理はどれも本当に美味しく、お腹いっぱい鹿児島を堪能できました。私と母は初めての鹿児島だったので一つ一つが新鮮で、父は故郷の味を懐かしんで大変満足しておりました。 コロナの影響とあいにくのお天気でしたが、素敵な思い出になりました。本当にお世話になりました。
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
仲居さんの接客に感謝します。とても快適で居心地のいい旅館でした。ありがとうごさいます。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おもてなしが素晴らしい。段差が多いがスーツケースは運んでくれるので問題ありません。夕食も朝食も豪華で美味しかった。味付け素材の旨みを活かした甘いものが多い。今度は甘くない料理をリクエストしてみようと思う。
Stayed 1 night in Dec 2019

10/10 Excellent

Wai Wah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
對秀水園的評價
非常好，員工會說普通話，可以溝通到，而且在我們吃飯的時間裡快速的鋪好床，還奉上小點心，這是一個小驚喜，他們的溫泉也很喜歡，雖然不是私人風呂，但都很舒服，而且步行去沙浴很近，大概5分鐘吧，食物質素很高，味道非常好，整體來說都非常滿意，謝謝酒店員工的親切友善的招待
Stayed 1 night in Dec 2019

10/10 Excellent

hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋もお風呂も、隅々迄掃除が行き届いていました。部屋を担当して頂いた担当の女性の対応も素晴らしかったです。食事も美味しく超満腹になりました。 またお世話になりたいと充分に思える宿です。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お料理もとても美味しく、お部屋食でゆっくりと頂きました。 気持ちよく過ごすことができました。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務員非常有善 笑容親切有禮 服務到位 設施潔淨 駕車離開酒店時服務員會主動走出路口歡送 直至我們駕車駛離駐車場 滿分！
Stayed 1 night in Nov 2019

10/10 Excellent

mo fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

M, 兵庫県

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老舗旅館らしく古い建物でしたが、何の問題も無い素晴らしい宿でした。
Stayed 1 night in Nov 2019

10/10 Excellent

Antony, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食物水準一流！員工細心講解每樣菜式做法及食法！睡前還送上紅豆湯！每様安排非常人性化及貼心！只是房間的洗手間看來比較舊一點。
Stayed 1 night in Oct 2019

8/10 Good

HIDEKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Nao, Chiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Japanese “Onsen Ryokan” which you can enjoy traditional atmosphere and local food, hot bath in Ibusuki city.
Stayed 1 night in Sep 2019

8/10 Good

Ichiro, 埼玉

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
襖が壊れていて閉まりが悪かったです
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

A.H, 東京

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々も皆さん親切で、チェックインからチェックアウトまで本当に良い時間を過ごさせて頂きました。指宿に行く際は、是非またこの旅館に宿泊したいです！
Stayed 1 night in Aug 2019

10/10 Excellent

michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に良かった
旅館、温泉、食事 どれをとっても満足でした。ただ、父の退職祝いが還暦祝いと伝わっていた為、ご用意していただいたチャンチャンコはありがたかったが、趣旨が違うものになってしまったのは残念でした。 また、お世話になりたい旅館です。
Stayed 1 night in Apr 2019

10/10 Excellent

Idy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工作人員服務周到，有接送服務。環境清幽，地方整潔，房間向海，食物味美，近砂浴場。下次還會入住。非常棒！
Stayed 1 night in Jun 2019

10/10 Excellent

XIAOYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常不错的日式温泉♨️酒店
从屋久岛的船下来，酒店安排了接船，非常方便。离沙浴的地方也很近，早晚餐很丰盛，服务很好。前台居然能记得每个人的鞋，出门都能帮你拿出来，真的很厉害。房间的确是有些陈旧，但是绝对干净，睡得也很好。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
대중탕 관리 상태가 좋았다. 깔끔한 정원 정비와 직원들의 친절도는 찾는 방문객을 안도하도록하는데 충분했다. 다시 한번 찾고 싳은 호텔이다.
Stayed 1 night in May 2019

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
母の還暦祝いに利用させて頂きました。
母の還暦祝いに利用させて頂きましたが、ご飯が大変美味しく大変良かったです。揚げ物とかがメインでなく、出汁がしっかりしたお料理で年配の方でも喜ばれるかと思います。お風呂は、大浴場に室内風呂とサウナ、露天風呂の３つと種類は少なかったですが、入浴利用時間が11時半までと遅くまでやっていたのも嬉しかったです。３月中旬でしたが、季節柄寒く人も多かったため、外にある砂風呂の待ち時間は辛く残念でした。砂風呂を楽しみにされている方は、暖かい時期に行かれることをオススメします。
Stayed 1 night in Mar 2019

10/10 Excellent

SE HWI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
감사합니다
직원분들이 정말 친절하고 음식도 맛있었고 시설도 좋았습니다 꼭 다시 한번 더 보고 싶습니다
Stayed 1 night in Feb 2019

6/10 Okay

kalocarol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019