All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi MartinThank you so much for your time and good feedback.we glad that you had a Excellent stay with us.Definitelywe will look forward to see you again.Thanks
Staff was friendly and breakfast was hot and stay was quiet would stay again.
Bryan
Stayed 1 night in Apr 2024
Response from sarah on Apr 16, 2024
Hi BryanWe Really appreciate for your time and great review.we glad that you had a wonderful stay with us.Definitely we look forward to seeing you again for your next stay.
Wouldn't let me get a refund.
Had a family emergency.
Place smelt terrible and was not the cleanest.
Shelby
Stayed 1 night in Apr 2024
Response from sarah on Apr 16, 2024
Hi shelbysorry for inconvenience.Upon your check in you notified us that you had a emergency so front desk told you to cancel the reservation through expedia.you called expedia and they did not give you refund not the Hotel.you change your mind and told my desk that we are going to check in need to take a showerand leave.you did used the room.
Nice room, clean and good breakfast. Very friendly staff too.
Jeromy
Stayed 1 night in Apr 2024
Response from sarah on Apr 13, 2024
Hi JeromyThank you so much for your time and great review.we glad that you had a pleasant stay with us.Definitely we look forward to see you again for your next trip to Broken Bow.Thank you
10/10 Excellent
Richard
Traveled with family and small children, Traveled with group
Hi Richardwe really appreciate for your time and good review.we glad that you enjoyed your stay.Definitely we look forward to see you again for your next visit.Thank you
Hello TimThank you so much for your positive feedback.we are glad to hear that you had a pleasant stay with us.we look forward to seeing you again for your future stay.thanks
Hello JessicaSorry you had a wait upon check in but it was not 30 minutes wait. Unfortunately you could not stay with us because we have NO PET POLICY and you had a dog with you so was given you full refund by Expedia same day.
Our check in process was delightful and our host was very friendly.
Jacqueline
Stayed 1 night in Mar 2024
Response from sarah on Mar 31, 2024
Hello JacquelineWe really appreciate for your time and good review to tell us about your great experience.we glad that you had a wonderful stay with us.we pleasure to see you again for your future stay.
Hello kiraThank you so much for your time and good review.we glad that you and your family had a pleasant stay.we look forward to seeing you again.Thank you
Hello AprilThank you for providing a positive review and your time.we glad that you and your family had a great stay.Hopefully we will forward to see you all again.Thanks
6/10 Okay
Jon
Mar 15, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Price and location
Jon
Stayed 1 night in Mar 2024
Response from sarah on Mar 16, 2024
Hello JonThank you for your time and review.we glad that you did find good location.
Nice and clean. Breakfast can be much better though. Coffee not that great.
Amadeo
Stayed 2 nights in Mar 2024
Response from sarah on Mar 12, 2024
Hello AmadeoThank you so much for your time and good review.we glad that you had a nice stay and glad to hear that ourhotel was clean and nice.Thank you
4/10 Poor
Gregory
Mar 12, 2024
Disliked: Staff & service
Gregory
Stayed 2 nights in Mar 2024
Response from sarah on Mar 16, 2024
Hello gregorysorry you weren't satisfied during your two nights stay.we had inform you that we did not have a Handicap room available because we had wedding party already reserved that room. upon your check in day being helpful we did give you a downstairs room.
8/10 Good
Jimmie
Traveled with family
Mar 11, 2024
Staff was welcoming and friendly
Jimmie
Stayed 2 nights in Mar 2024
Response from sarah on Mar 12, 2024
Hello JimmieThank you so much for your time and wonderful review.we glad to hear from you about our friendly staff.we are definitely look forward to seeing you again for your future trip.Thank you
Everything was good about this place!!
Nothing to complaint about.
Arun Kumar Ramashankar
Stayed 1 night in Mar 2024
Response from sarah on Mar 7, 2024
Hello Arun kumarThank you so much for your time and good review.we glad that you had a wonderful stay.definitely we will see you again for your future trip to Broken Bow.Thank you
Hello garyThank you so much for your feedback and kind words regarding the excellent experience during your stay with us.we glad that you had a great stay.we are looking forward to see you again for your next visit.Thank you
Hello BruceThank you so much for your time and feedback.we glad that you had a great stay.we look forward to see you again for your next visit.Thank you
10/10 Excellent
Ralph D
Jan 20, 2024
Liked: Cleanliness, staff & service, room comfort
Met our needs
Hotels needs many updates. No breakfast but clean and comfortable. Hotel met our needs
Ralph D
Stayed 2 nights in Jan 2024
Response from sarah on Jan 20, 2024
Hello RalphThank you for taking the time to write a review and share your feedback. We glad that you had a great stay.we do serve complimentary Breakfast. We thank you for your compliments regarding our cleanliness.Hopefully we will see you again for your future stay.Thank you
2/10 Terrible
Noah
Jan 13, 2024
Disliked: Staff & service, amenities
Front desk clerk was rude and the room was dirty.
Noah
Stayed 1 night in Jan 2024
Response from sarah on Jan 14, 2024
Hello NoahReally sorry for your inconvenience stay but i can not find your name in our check in system.thanks
4/10 Poor
Jeff
Traveled with family
Jan 5, 2024
They need to clean the rooms.
Jeff
Stayed 1 night in Dec 2023
10/10 Excellent
Zachary
Jan 2, 2024
Liked: Cleanliness, staff & service, room comfort
New Years Trip
Old fashioned hotel. Clean and staff were exceptional
Zachary
Stayed 3 nights in Dec 2023
Response from sarah on Jan 6, 2024
Hello zacharyThank you very much for your recent stay at Microtel inn.we greatly appreciate for your time and good review. we will definitely see you again for your next trip to Broken Bow.Thank you
10/10 Excellent
Manuel
Nov 26, 2023
Manuel
Stayed 1 night in Nov 2023
Response from sarah on Jan 28, 2024
Hello ManuelThank you for your time and good feedback.we glad that you had great stay.thanks
Hi AmberThank you so much for your time and good feedback.we glad that you had a great stay.we will see you again for your next trip to Broken Bow.Thank you
One of the worst hotels we’ve ever stayed in. Had a molded stink smell. Limited towels and wash cloths. This was our first time to Broken Bow.
Carolyn Sue
Stayed 2 nights in Nov 2023
2/10 Terrible
Deborah
Traveled with family
Nov 7, 2023
We were unable to stay. When I booked, I asked for pet friendly. Since microtel doesn’t allow pets, we had to stay across the road. I tried to cancel, but the app wouldn’t allow me to cancel last minute.
Deborah
Stayed 1 night in Nov 2023
Response from sarah on Nov 9, 2023
Hi deborahwe apologize that you were upset with our No pet policy.you should have been inform by expedia and listed on our expedia web page.we did inform you to call expedia to get your full refund.Thank you
Hi Cindy Thank you so much for your time and real feedback.we glad that you had a great stay.Hopefully we will see you again for your next trip to Broken bow.Thanks
6/10 Okay
Janet
Traveled with partner
Sep 23, 2023
Liked: Staff & service
It was just okay, nothing special. The hotel looks better on the outside than inside, needs a little fixing up. Breakfast needs to be upgraded.
Janet
Response from sarah on Sep 24, 2023
hi janet sorry about your inconvenience stay.we will try our best to improve.
Bed were like sleeping on rocks rooms too small , staff not so friendly breakfast was waffles or toast or cereal
Lela
Stayed 1 night in Sep 2023
10/10 Excellent
Kathy Jo, CHEYENNE
Traveled with partner
Aug 22, 2023
Liked: Amenities
Great place to stay! Quiet, clean, comfortable & room was really nice! The host (owners) were so kind! Definitely a place to stay! ❤️
Kathy Jo
Stayed 1 night in Aug 2023
Response from sarah on Aug 23, 2023
Hi KathyThank you for sharing your feedback.We appreciate for your time and good review.we glad that you had a great stay.Definitely we will see you again for your next stay.Thank you
My husbaand and i made a spontaneous decision to visit the area. We were welcomed upon arrival, although it was quite late by the time we got there. The establishment is clean and our room was comfortable. Friendly staff and easy assess to hotel.
Mary
Stayed 1 night in Aug 2023
Response from sarah on Aug 21, 2023
Hi MaryReally appreciate for your time and real feedback.we glad that you enjoyed your stay.I am happy to hear that about our friendly staff and Cleanness.we hope to see you again.Thank you
This hotel was a very nice place to come back to after a long day! The rooms were small but clean, and the bed was comfortable. Great water pressure in the shower. The free breakfast in the charming, plant-filled lobby had a wide array of options. The owners were welcoming and had great suggestions for things to do in the area. Would definitely stay here again!
Eleanor
Stayed 2 nights in Aug 2023
Response from sarah on Aug 21, 2023
Hi EleanorThank you so much for your time and real good review.we glad that you had a wonderful stay.Good to hear that about our services and Hospitality.we are definitely welcoming you for your next visit.Thank you
The room was squeaky clean! The only thing we didn’t like was that the room was very small so we felt cramped. But it was a “micro” hotel so we shouldn’t have expected anything bigger…
Mary
Stayed 1 night in Aug 2023
Response from sarah on Aug 16, 2023
Hi Mary Thank you for time and your opinion.we glad that you understand about room size and everything.thanks
I absolutely loved my stay this past weekend at this establishment! It was everything i was expecting plus more! The service we received was absolutely wonderful and the staff were so so kind and friendly ❤️
Heather
Response from sarah on Aug 8, 2023
Hi HeatherThank you so much for your time and five star review.we really appreciate for that.we glad that you and your family had a great stay.we hope to see you all again.Thank you
10/10 Excellent
ruben
Aug 6, 2023
Liked: Cleanliness
Good
ruben
Stayed 1 night in Aug 2023
Response from sarah on Aug 7, 2023
hi RubenThank you so much for your time and good review. Hopefully we will see you again for your next visit.Thanks
The staff was friendly however, the inside of room was outdated and had full mirrors on the back wall above the bed.
This is a personal thing for me and I just feel like I should write this review to let others know in case it is an issue for you as well.
The manager/owner did refund my money well after the cut off time and I am appreciative of that.
Teresa
Response from sarah on Aug 3, 2023
Thank you for your opinion but we never had a issue about the mirrors because it is a brand standard across the All Microtel Brand by Wyndham.our pictures are posted on our website.
6/10 Okay
Brent
Traveled with family
Jul 30, 2023
Brent
Stayed 1 night in Jul 2023
Response from sarah on Aug 8, 2023
hi Brent we really appreciate for your feedback and your time.
6/10 Okay
Larry
Jul 18, 2023
Larry
Stayed 1 night in Jul 2023
Response from sarah on Aug 8, 2023
Thank you for your time and your opinion.
6/10 Okay
Elizabeth
Traveled with group
Jul 17, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Over priced.
The price I paid for this room was outrageous. This was a 2 star hotel. The staff was exceptional. The quality was not.
Elizabeth
Stayed 1 night in Jul 2023
4/10 Poor
Mary
Jul 5, 2023
Mary
Stayed 2 nights in Jun 2023
Response from sarah on Jul 6, 2023
sorry for your inconvenience stay.we will try to do best for your future stay.thanks