Ratings based on 66 Verified Reviews

3.5 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Front desk employees are not nice at all, they are there to make you feel welcome, you at least expect them to greet you, not only they did not greet me but when i talked to them they did not responded back, other than that really nice hotel
3 out of 5
by A verified traveler from US

Posted Nov 17, 2016
Pros: the breakfast was great
Location: actually the location is good for travelers, but everything to do in town is at the other end.
This time my stay at the motel was not as good as before. The hot tub was not clean and I would not let my granddaughter in it. the room was ok but the cleaners didn't do so well , there was garbage under the table and we found an extra room key on the floor. The staff was not as prompt as they should have been, I waited at least 5 minutes for someone to check me in and their response was "you should have rang the bell" There was no bell to ring.
Comment from Hotel Management
Dec 20, 2016 by Manager , Hotel Management
I am sorry that had happened to you it has been fixed. I hope that you would stay with again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

Posted Sep 12, 2016
Close to Highway. Good stop over. Huge breakfast options. 8pm cookies😀
2 out of 5
by A verified traveler from Idaho

NOT WORTH THE MONEY !

Posted Sep 8, 2016
On our way up to stairs to our room the hall smelt of cigarette smoke. Our room was somewhat clean I felt the carpets were filthy and I checked the AC unit it was gross. We went to the pool with the kids we could not bring ourselves to get in the floor was dirty with tons of hair clobs. It was about 4pm when we checked in and went to the pool it was dry and no used towels so we know noone was swimming. Staff could have had it cleaned. And breakfast that was a joke! Breakfast went till 930am we went down about 815am. The waffle batter was empty..I advised the front desk the girl said oh I think we are out. REALLY!!!Labor day weekend and early into breakfast and your out....sausage was soggy as were the eggs no milk for the cereal. All on all it was a horrible stay.
2 out of 5
by A verified traveler from idaho falls

Posted Aug 8, 2016
No clean towels, rotting tomatoes left in ice bucket, and old food on fridge. Swimming pool was super cold , hot tub didn't work properly. Not worth the price paid
Comment from Hotel Management
Sep 2, 2016 by Tiffine, Hotel Management
Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Killdeer, ND

Great hotel, nice place to unwind after a long tri

Posted Aug 4, 2016
Pros: The room was very relaxing and clean, the breakfast was very good.
Cons: No improvements necessary
Excellent overall experience, the room was very comfortable, enjoyed the hot tub and continental breakfast.
Comment from Hotel Management
Sep 2, 2016 by Tiffine, Hotel Management
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at Comfort Inn
3 out of 5
by A verified traveler

Clean, Nice but location leaves much to be desired

Posted Jul 18, 2016
Pros: Friendliness of staff, overall cleanliness.
Cons: Although location cannot be improved on the AC units and the TV buzzing can be.
Staff is very friendly. Hotel was clean and in good repair. I could tell that it was reconditioned at some point. Check in process was smooth although the staff charged me on the wrong credit card (could have been an Expedia issue too). Room seemed well kept although I did have a nasty stain on my curtain that just seemed to be a constant eyesore. The biggest gripes I had was the location of the building itself. About 10 minutes from the airport in a hole right by one of the main streets and the interstate. Road noise wasn't always a big issue but the paper-thin walls were I did hear quite a bit going on outside. The A/C unit was a bit flaky and never seemed to cool the room down. And the TV has a constant loud buzz that made it impossible to listen to.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Comfy at a great price

Posted Jun 7, 2016
The room was pretty spacious, it had a nice size bath/shower too. The beds weren't too firm and the pillows were soft too. Free wifi and cable with hbo. The pool was nice and clean and the hot tub was perfect temp. At around 8pm, they promised free cookies and they had them, though those were a little doughy. Our tv didn't work, and by the looks of it, someone broke the plug. I let the front desk know when I went down to get a cookie at 8pm and she said she'd be by with a new one but never came. Otherwise, great comfy service :)
2 out of 5
by A verified traveler from Idaho Falls

Overpriced hotel close to the event I was attendin

Posted May 15, 2016
The hotel was closer to the event I was attending. Binod the staff that checked me in, asked if I had a preference to which floor I wanted, I said yes the 1st floor because I'm handicapped and have a hard time with stairs and walking . I offered to show him my handicap card and he laughed and dismissed my comment. When I got my room key I was on the 2nd floor in the very middle of the hotel. There was only 1 bath towel in the room, I made the reservation for 4 guests. The room was oddly set up, the tv was small and was hard to see while in the bed closest to the window. Breakfast was a horrible experience, there wasn't enough food for all of the guests, we had to wait a very long time for more food and the eggs and sausage were still cold when served. The breakfast server was more concerned with wiping up imaginary crumbs than staying on top of the amount of food and guests that were coming to eat. He also did NOT change his gloves in between cleaning and getting more food out of the Tupperware containers.
Comment from Hotel Management
Jun 1, 2016 by Tiffine, Hotel Management
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue, and with the employee in question. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Excellent hotel for price.

Posted Apr 24, 2016
Rooms were clean. Beds were comfortable. Price was good. Staff very friendly.
Comment from Hotel Management
Jun 1, 2016 by Tiffine , Hotel Management
Thank you for your nice comment about your recent stay in our Hotel Comfort Inn. We are happy to hear that you enjoyed our Services and would be glad to have you with us soon again.