While we are glad to learn you enjoyed your overall stay at Embassy Suites by Hilton Indianapolis Downtown, we do apologize you did not receive the pristine accommodation we are known for. We will be sure to review your feedback with our housekeeping staff to ensure a much cleaner and comfortable stay in the future. Thank you for your review, and we hope to welcome you back and exceed your expectations next time.Sincerely,Michael KauffeldGeneral Manager

Hi Kevin,Thank you for staying with us at Embassy Suites by Hilton Indianapolis Downtown. We are pleased your experience was ideal, and we appreciate your feedback. It was a pleasure hosting you, and we cannot wait to see you again soon!Sincerely,Michael KauffeldGeneral Manager

Hello Sandra,Thank you for sharing feedback on your recent stay. It's fantastic to hear our connected skywalk and proximity to the City Center was so convenient for you! Whether you are visiting for fun or for work, we take pride in providing the best possible experience for all of our guests. Thanks again for sharing your review. We look forward to giving you the perfect stay you deserve on your next visit to Indianapolis.Sincerely,Michael KauffeldGeneral Manager

Dear Beverly,Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the parking garage. However, please know that it is owned by a third party. We also understand the frustration you felt due to the wait time for your room, and we will work diligently to ensure smoother processes in the future. Your patience is greatly appreciated, and our team hopes to have the opportunity to welcome you back for a more seamless stay.Sincerely,Michael KauffeldGeneral Manager

Hello Matthew,It was a pleasure to have you stay with us at Embassy Suites by Hilton Indianapolis Downtown. We are thrilled that you thoroughly enjoyed your stay and hope to see you again soon!Sincerely,Michael KauffeldGeneral Manager

Hello Heather,Thank you for allowing Embassy Suites by Hilton Indianapolis Downtown to host your recent stay. While we're grateful for your rating, we're sorry to hear you were disappointed with the Happy Hour snacks available. Your feedback is essential and allows us to continually review guest satisfaction and where we could be doing even better. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.Sincerely,Michael KauffeldGeneral Manager

Dear Carolyn,Thank you for staying at Embassy Suites by Hilton Indianapolis Downtown. We know it can be difficult to find our hotel but we have just updated our outdoor street signage, so it should make things a little easier. We are glad you found your accommodations to be very comfortable. We will address your report with our housekeeping staff. We look forward to seeing you again.Sincerely,Michael KauffeldGeneral Manager

Hi Fredresha,Thank you for staying with us at Embassy Suites by Hilton Indianapolis Downtown. We're glad you enjoyed our top-notch hospitality, and we hope to see you again soon for another five-star experience!Sincerely,Michael KauffeldGeneral Manager

Dear Doug,Thank you for choosing to stay at Embassy Suites by Hilton Indianapolis Downtown! We're thrilled you had an excellent experience and enjoyed our updated, clean rooms. Our prime location, with everything within walking distance, is indeed one of our standout features. We're delighted to have met your expectations and can't wait to welcome you back for another great stay!Sincerely,Michael KauffeldGeneral Manager

Good Morning Vicki,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you! Thank you for your perfect rating, and we hope you return to Embassy Suites by Hilton Indianapolis Downtown soon.Sincerely,Michael KauffeldGeneral Manager

Hey Micheal,Thanks so much for the five-star review of Embassy Suites by Hilton Indianapolis Downtown. We're pleased to hear you enjoyed our comfortable and spacious room offerings, and hope you'll stay with us again soon!Sincerely,Michael KauffeldGeneral Manager

Hi, Karen! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We look forward to welcoming you back for another enjoyable stay at the Embassy Suites Indianapolis Downtown again soon.

Hi, Heather. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and that our complimentary breakfast left a lasting impression. We apologize for the inconvenience you experienced with the cleanliness of your suite when you first arrived, and we will share your feedback internally to improve. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon!

Hi, Mary. Thank you for taking the time to leave us a review. We are saddened to hear that you were not pleased with your recent stay. We aim to provide an excellent guest experience, and we apologize that we missed the mark. We hope we have the opportunity to welcome you back to the Embassy Suites Indianapolis Downtown for an improved stay.

Hi, Katie. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us, but your score lets us know we can do better. We hope we have the opportunity to welcome you back for an improved experience at the Embassy Suites Indianapolis Downtown!

Hi, Erin! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and had a 5-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon!

Hi, Kevin! Thank you for taking the time to leave us a review We are so pleased to know that you enjoyed your recent stay with us and that we left a lasting impression. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon!

Hi, Mallory. Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your stay with us and that our guest suites met your expectations. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Mark. Thank you for taking the time to leave us a review. We apologize for the inconvenience you experienced due to the construction taking place at our property. This is certainly not how we want you to remember your experience. We hope we have the opportunity to welcome you back to the Embassy Suites Indianapolis Downtown once renovations are complete for an improved stay.

Hi, Vanessa! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We look forward to welcoming you back for another enjoyable stay at the Embassy Suites Indianapolis Downtown again soon.

Hi, Jeffery. Thank you for taking the time to leave us a review. We apologize for the inconveniences you experienced during your stay with us. This is certainly not how we want you to remember your experience and we will look into this internally. We hope we have the opportunity to welcome you back to the Embassy Suites Indianapolis Downtown in the future for an improved stay.

Hi, Melanie! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us. We take pride in our prominent downtown Indy location, fantastic staff and well-appointed property. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again in the near future.

Hi, Jacob! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Heather! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 10-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Polly! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and that you had a 10-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Ron! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and that you had a 10-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Larry. Thank you for taking the time to leave us a review. We are extremely disheartened to hear your stay fell short of your expectations concerning the elevators not functioning due to renovations taking place in the hotel. This is certainly not how we would like you to remember your stay experience to be. We hope we can welcome you back for another stay at the Embassy Suites Indianapolis Downtown again once renovations are complete.

Hi, Jeffrey. Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hello and thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and that you had a 10-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again in the near future.

Hi, Emily. Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and that you had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hello and thank you for taking the time to leave us a review! We are so pleased to know that you enjoyed your recent stay with us. We take pride in providing an excellent guest experience, and we're proud that our guest suites, free breakfast, hospitable team and prime downtown location all left a lasting impression. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Jason. Thank you for taking the time to leave us a review. We are saddened to hear that you did not enjoy your recent stay with us and for the inconvenience you experienced with the lack of hot water. We hope we can welcome you back to the Embassy Suites Indianapolis Downtown for an improved stay.

Hi, Brian! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suite Indianapolis Downtown again soon.

Hi, Samuel. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your overall stay with us and apologize for the inconveniences you unfortunately experienced. We hope we have the opportunity to welcome you back to the Embassy Suites Indianapolis Downtown again in the near future.

Hi, Dawn! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi Haley - We're sorry to hear that you had difficulty finding parking and that your experience with our front desk fell short of your expectations. Rest assured, we take all concerns seriously and are looking into the issues you mentioned. We hope to have the chance to welcome you back and provide you with a more enjoyable experience.

Hi, Sherry! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and that our hospitable team left a lasting impression. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again in the future.

Hi, Sara! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Lisa! Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Jules! Thank you for taking the time to leave us a review. We are beyond pleased to know that you enjoyed your recent stay with us and that you had a 5-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Nathaniel. Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and that you had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Nicholas. Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay and that you had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Randy. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and apologize for any inconvenience you might have experienced due to the renovations taking place. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Roger. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

Hi, Chris! Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us. We appreciate you choosing to stay at Conrad Indianapolis and we hope to welcome you back in the near future.