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Reviews of Outpost: Pitchfork 2501 - Close to Snow King Mtn!

Outpost: Pitchfork 2501 - Close to Snow King Mtn!
Jackson, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

Reviews

10/10 Excellent

Marni F.

Liked: Cleanliness
Family ski trip
This was a great place for us to stay. We loved that every bedroom had its own bathroom. The Outpost folks were very helpful with all of my questions. It does take some time to get to JHMR with traffic and snow, but the town square is very accessible.
Stayed 7 nights in Mar 2024

8/10 Good

Lisa M.

Liked: Cleanliness
Great for extended family groups!!!
The multi level unit was so perfect for two families with young adult children! Separate spaces, one full and two "mini" kitchens and laundry on the middle floor met all of our needs. The kitchen was well appointed and if it hadn't been for some minor maintenance issues, this stay would have been perfect!!
Stayed 4 nights in Dec 2023

6/10 Okay

Josh S.

Liked: Cleanliness
Okay stay but wouldn’t rent again
It was very difficult to find the rental. The address listed took us to a parking lot with no idea where the rental was located. After studying Google maps for awhile we were able to take some back roads that looked like it would wrap around to the back side of the rental. This is how we finally located the property. It is not well marked at all and is confusing as the numbering system is way different than all the other apartments around it. There is no air conditioning in the rental which is clearly stated in the description. However when we went to open the windows to cool off the property one screen in the upper living room was ripped open. The other window screen in the upstairs living room was completely gone. So they were both unusable. The remaining upstairs window screens were either bent and did not fit well or ripped. The front door is difficult to open even with entering the correct entry code. The upstairs bathroom shower curtain was dirty and stained. The second floor and basement floor was better maintained and appeared cleaner than the first level. So overall it wasn’t terrible but I wouldn’t rent it again.
Stayed 2 nights in Jul 2023
Response from VrboOwner on Oct 13, 2023
Dear Josh, We truly appreciate you taking the time to share your feedback regarding your stay at Pitchfork 2501, and we sincerely apologize for the disappointing aspects of your stay. We understand that sometimes locating an exact home or address in Jackson Hole can be difficult — even for those who are familiar with the area. For that reason, we provide all of our guests with their unit address and step-by-step directions from the airport to their rental, which can be found in our Guest Portal. Additionally, we are available over the phone for any issue, and we are happy to help guests when they need assistance locating their rental or any other matter during the check-in process. The HOA of the Pitchfork complex is responsible for numbering each unit, and unfortunately, we are unable to make changes to the unit numbers, but we will be sure to pass on your feedback that the current numbering led to confusion. In regards to the condition of Pitchfork 2501, we are very disappointed to hear about the issues with the screens, windows, and overall cleanliness, as they certainly fall short of our standards. We have discussed these oversights with our teams and are handling it internally. Also, we are currently in the process of sourcing replacement screens for the windows and are very sorry that this issue did not allow you to keep the windows open to cool the unit. Lastly, we have replaced the upstairs shower curtain; however, had been aware of the issue, we would have gladly replaced it with a new curtain during your stay. That said, we understand wanting to unplug while on vacation. Again, we sincerely apologize that your stay at Pitchfork 2501 fell short of expectations. However, we deeply value your thoughts and feedback, as we take them into serious consideration when thinking about how to improve stays for our future guests. We certainly would love another opportunity to host you for a seamless stay should you return to Jackson Hole! Sincerely, The Outpost Crew

10/10 Excellent

Alan W.

Liked: Cleanliness
Location is excellent!
The property is within walking distance to Snow King Mountain and a very short drive to Jackson Square.
Stayed 6 nights in Jul 2023

6/10 Okay

Jamie B.

July getaway
The property was fine for our stay because we weren’t there much, but if we wanted to spend more time in the property it would have been a little tight. Advertises that it sleeps 12 (we only had 8) which is accurate when you utilize the couch pullout beds, but the living space (kitchen and family room) was too small to gather together. Only couch seating for 4, and kitchen table only fits 6, so no way to play games, watch TV, or eat a meal together at the table. Many of the dishes and cooking pans had visible food on them, we had to rewash everything. Also no hot pads, no extra kitchen towels. We couldn’t find the unit, and the door is labeled differently than the email instructions…I had to call the help line to make sure I was in the right place, and she had to help me get in because the code didn’t appear to work (the door sticks, you just have to shove hard). We loved being close to downtown and the snow king hill, however.
Stayed 3 nights in Jul 2023
Response from VrboOwner on Jul 26, 2023
Hi Jamie, Thank you for taking the time to provide your feedback on your time at Pitchfork 2501. While we are glad to hear you enjoyed the location of the home, we are very sorry to learn of the disappointing aspects of your vacation. We wish we had known of the cleaning oversights as we would have been happy to address these during your stay. That being said, we understand wanting to stay unplugged while on vacation and apologize that our team missed this prior to your arrival. We make every effort to be fully transparent on our listings regarding the size of the home and bedding configuration and are sorry to hear that your group did not find the home suitable for your needs. We do believe the furnishings in the common areas are accurately depicted on the listing but apologize for any discomfort your family experienced. While we are glad to hear our after-hours team was able to assist you in accessing the home, we certainly understand this was an inconvenient start to your vacation, especially after a long travel day. Unfortunately, the HOA will not allow us to change the numbering of the homes but we are working internally to create more detailed maps to ease confusion for our guests. Thank you for your patience as our team worked to resolve this. The guest experience is very important to us and we hope that despite these items, you were able to enjoy your time in Jackson overall. Please do let us know if you ever return to the area. We would love the opportunity to welcome you back for a seamless stay. The Outpost Crew

10/10 Excellent

Teagan S.

Liked: Cleanliness
Awesome location, awesome layout for multi family group.
Property managers responded quickly
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness
Spacious and well kept
Pitchfork 2501 had everything we needed and was conveniently located by one of the first stops for the local bus to take us to ski at Teton Village.
Stayed 5 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness
Great place to stay
Perfect location and very nice had everything we needed and more
Stayed 6 nights in Jan 2023

10/10 Excellent

Pamela P., Sydney, Australia

Liked: Cleanliness
Great location, lovely condo
We were a family of 4 couples and thoroughly enjoyed our stay. We played lots of games and felt it was spacious enough.
Stayed 11 nights in Dec 2022

10/10 Excellent

Erica M.

Liked: Cleanliness
Awesome girls weekend
Everything was easy and as expected, very convenient and comfortable spot, perfect for our group to celebrate a milestone birthday together.
Stayed 4 nights in Sep 2022

10/10 Excellent

Amy M.

Liked: Cleanliness
Family get away
We enjoyed a relaxing fun time. The house was perfect for our needs. We had four couples and it was great to each have our own space.
Stayed 4 nights in Oct 2022

10/10 Excellent

David M.

Liked: Cleanliness
Would stay here again.
The entire family had a great time. The property is well located, walking distance to town, parking and functional.
Stayed 6 nights in Sep 2022

6/10 Okay

Susan K.

Nice, but needs improvements
The space was wonderful for our family with 4 adult couples. We also enjoyed the location. My biggest complaint was that the automated door lock dead bolt on the first floor engaged in wood and drywall without any metal plate. When testing the door was locked with slight pressure, the bolt broke through the wood and pulled off the decorative frame. I called for assistance to repair the lock and door on Wednesday and Thursday. The frame was nailed back with finishing nails on the 2nd day and the dead bolt broke the through the frame on first use. My husband called on Friday, and finally a metal plate was installed. So our rental remained unlocked til Friday. The lack of security was quite disconcerting. In terms of cleanliness, there was an ant infestation on the first floor (with lots of ant traps), there was staining on bedding in 2 rooms, the first floor sink drain was slow, and the first floor TV remote was taped together. I don't know the condition of the other rooms. The place just had a neglected feel about it. We were also requested to put the trash out in the dumpster at checkout but were not given directions to find it. Since were asked to leave promptly by 10am, we didn't hang out to pursue finding the dumpster.
Stayed 4 nights in Jul 2022
Response from VrboOwner on Oct 12, 2022
Hi Susan, We are sorry to hear that your stay at Pitchfork 2501 was only three stars. While Jackson is an incredibly safe town, we completely understand your unease at feeling the property wasn't properly secured, and are so sorry that this wasn't able to be remedied right away for you. We also sincerely apologize for the ant issue - this has since been resolved by a professional exterminator who was not available during your stay. We include the dumpster location in our leather welcome binder in the home, as well as in the guest portal, but based on your feedback, have further clarified this in our materials. We hope that, despite these inconveniences, you were still able to enjoy your time in Jackson Hole. Sincerely, The Outpost Crew

8/10 Good

William D K.

Liked: Cleanliness
family togetherness for wedding trip
very nice for our needs with adults and children, very functional, good facilities and amenities would do it again
Stayed 7 nights in Jun 2022

10/10 Excellent

Shellie T.

Liked: Cleanliness
Great
Great
Stayed 5 nights in Jul 2022

10/10 Excellent

Steve V., Yorktown, IN

Liked: Cleanliness
Great for a family vacation
This property was as advertised, it was perfect for our family of nine. Separate bedrooms and bathrooms for all of our grown children and their spouses. There location was perfect to enjoy Jackson and the National Parks.
Stayed 4 nights in May 2022

8/10 Good

Jason P.

Liked: Cleanliness
Ski Weekend
The place was in great shape and in a nice location near downtown. It turned out the bedroom locations/layout being on 3 different levels was good for our larger group. We ended up having a small Super Bowl party in the space upstairs and it worked pretty well for the 10 of us.
Stayed 4 nights in Feb 2022

10/10 Excellent

Kimberly F., New York, NY

Liked: Cleanliness
Great set up and location with shuttle to JHMR base directly outside
Enjoyable and comfortable stay at this multi-unit condo that we rented as one. Nice set up with kitchens and full bathrooms in each level. Shuttle to Jackson Hole base area was right outside the condo, which was very convenient.
Stayed 5 nights in Feb 2022

10/10 Excellent

Moin S., Hermosa Beach, USA

Liked: Cleanliness
The perfect Jackson Hole property!!!
We three families travel the US for fun trips and thanks to Pitchfork 2501, we had THE BEST time in Jackson Hole, Wyoming!!! Great three-story property (each floor with its own full bathroom) with all the amenities! Kids loved staying on the first floor, while the three adult couples stayed on the middle and top floors. We found ourselves hanging out a lot in the great kitchen and living room! 20-30 minute drive to Jackson Hole ski resort and only a few minute drive or 10-15 minute walk to downtown Jackson. Would definitely stay here again! A+++
Stayed 4 nights in Feb 2022

10/10 Excellent

rachel p.

Liked: Cleanliness
Jackson trip
Good location and house for a larger group
Stayed 4 nights in Jan 2022

8/10 Good

John H.

Liked: Cleanliness
Overall experience
Pros: 3 nice bedrooms, clean, close to town. Great for 3-4 couples, nice fireplace, nice heater. Cons: sofa beds very uncomfortable, lack of beds sheets for the sofa beds. Lack of fire starters. Double check your sleeping arrangements. Overall it was a nice place.
Stayed 3 nights in Jan 2022

10/10 Excellent

Larry G., Bainbridge Island, WA 98110

Liked: Cleanliness
Vacation in Jackson
Fully-equipped four-bedroom condo within walking distance of downtown Jackson.
Stayed 4 nights in Sep 2021

10/10 Excellent

Kim M.

Liked: Cleanliness
Great for multiple couples or family
This place was great. So so so spacious. 3 floors, each can operate independently with exception of entry leaving. Key pads only on 1st and 3rd floor, so someone staying on 2nd would need to go through 3rd or 1st floors to get in.. not an issue but bed on 1st floor bed is out in the open. (I probably didn't read the details but it also didn't matter to us). Having said that I'd totally recommend this place!!! Each floor had own bathroom and kitchenette at a minimum. Super clean. EASY check in and check out. Very cute decorations. No issues. Management was super responsive about my key question.
Stayed 4 nights in Sep 2021

10/10 Excellent

Tom R.

Liked: Cleanliness
Clean and convenient
The hosts presented a very clean and functional property. Conveniently located near Snow King Resort and the downtown. Beds were great, Coffee was supplied, everything as advertised.

10/10 Excellent

Ilene F.

Liked: Cleanliness
A Family Wedding Holiday
We were so pleased with the accommodations at the Outpost. The location was perfect as some of the pre-wedding events were at nearby local parks. We had 10 adults and 2 children. The 4 bedroom, 4 bath layout was perfect as there was bedding for all including sofa beds. A bit difficult to locate bedding for upstairs sofa bed but finally found it in the downstairs bedroom. With that slight issue, we found the property absolutely perfect for our large family.
Stayed 4 nights in Aug 2021

10/10 Excellent

Marci K.

Liked: Cleanliness
Great location for anytime of the year!
We recently stayed at Pitchfork 2501 and it was perfect for four adult couples. From the pictures you can't get a good layout of the condo, but, it is 3 floors. The main floor is the master bedroom, equipped with a nice seating area and bathroom, you take a flight of stairs up to the second level which is 2 bedrooms with their own bathrooms and a little kitchenette area, which we didn't use, and then you take another flight of stairs up to which I would say is the main living area with kitchen and another bedroom with a full bathroom off of the bedroom. This is where we spent most of our time together as a group. Each level has it's own access, and I would recommend using the one on the 3rd level otherwise your walking into the master bedroom every time. The ski hill is literally right out your back door with some very good brew pubs and restaurants around and then downtown Jackson Hole is literally a few blocks away. You can easily walk everywhere if you're up to it, but, UBERS are available and they were $12.00 from downtown. The condo is well stocked with kitchen supplies, plenty of towels in the bathrooms, washer & dryer on the 2nd floor, ironing board / iron, fans, hairdryers, etc... Everyone in our group was pleased with it and would recommend it to others. Thank you Outpost for hosting us and making our staff comfortable.
Stayed 4 nights in Aug 2021

10/10 Excellent

Joe K.

Liked: Cleanliness
Great place, great communiation
The property work perfect for us. With 3 floors and 3 different families everyone had their own space. The communication with the host was fantastic.
Stayed 6 nights in Jul 2021

6/10 Okay

Wendy B., Asheville, North Carolina

Liked: Cleanliness
Surprise! Second pull out couch is in the Master Bedroom!!!!!
And just like that…no room for my 20 year old son with autism. We could not put him in with the couple in the Master Bedroom. We asked the Outpost for a rollaway bed or air mattress and was told they were out and none were available in Jackson. Even if there had been a twin air mattress available, the house did not have the space to accommodate it anyway unless I put it in front of the front door. This debacle in beds caused major stress among the family and essentially ruined the trip. My husband and I ended up giving our queen room on the second floor to my son and had to sleep for 8 nights on the pull out couch in the main living room. It was 90 degrees for three of the days in this house which caused the main living space to heat up to 85 degrees with no A/C. We had to ask the Outpost to bring us fans and quickly learned that any cooking in the unit made it unbearable. The large window in the main living room had no screen and therefore could not be opened. The Outpost stated all they could do was let the owner know. It was never fixed. The bottom master bedroom was very nice for those lucky enough to be in this room. The 2 bedrooms on the middle floor stayed fairly cool and each had there own bathrooms. But finding out that second pull out couch was in the master bedroom and not in a second living area was a huge disappointment to our party of 10. This was not made clear on VRBO’s site and was not what I envisioned when the house advertised space for 12 people. My husband and I paid 10k for the house and spent the vacation sleep deprived. Please be aware of the bed arrangements before you book this house. I would hate for someone else’s big trip to Jackson be negatively affected by these accommodations like ours was.
Stayed 8 nights in Jul 2021

10/10 Excellent

Ryan L.

Liked: Cleanliness
2501 Pitchfork
Very nice condo. Portions of it updated and the rest is very nice. Had everything we needed. It is multi level so you have stairs.
Stayed 5 nights in Jun 2021