Exterior

Reviews of The Leela Palace Jaipur

5 out of 5
The Leela Palace Jaipur
Delhi Jaipur Highway, NH-11, Kukas, Jaipur, Jamwa Ramgarh, Rajasthan

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 63 reviews" "
Rating 8 - Good. 4 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

SYAMA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and very neat property as advertised
Stayed 2 nights in Apr 2024
Response from Mr. Abhishek Sharma on Apr 16, 2024
Dear Syama, Thank you for taking the time to share your feedback following your recent stay at The Leela. We are thrilled to hear that you had a good experience and found our associates to be wonderful. It is a pleasure to note that you were impressed with our ambiance and found our palace to be well-maintained. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Warm regardsAbhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mr. Abhishek Sharma on Apr 9, 2024
Dear Guest, Thank you for choosing to stay and sharing your experience with The Leela Palace Jaipur.

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay
Stayed 2 nights in Mar 2024
Response from Mr. Abhishek Sharma on Apr 1, 2024
Dear Gaurav, Thank you for taking the time to share your feedback following your recent stay at The Leela Palace Jaipur. We are delighted to hear that you enjoyed your time with us and found it to be excellent. We look forward to welcoming you again soon! Warm RegardsAbhishek SharmaGeneral ManagerThe Leela Palace Jaipur

8/10 Good

AJIT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the welcome was like VIP but they did not mention or gave us the other special any treats as VIP.
Stayed 3 nights in Mar 2024
Response from Mr. Abhishek Sharma on Mar 27, 2024
Dear Ajit, Thank you for taking the time to share your feedback following your recent stay at the Leela Palace Jaipur. It is disappointing to hear that your experience with us did not meet your expectations. It is not indicative of the services we strive to provide. We look forward to welcoming you back for an experience that aligns with our commitments. Warm regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Mr. Abhishek Sharma on Mar 27, 2024
Dear Kristine, Thank you for sharing your experience following your recent stay at The Leela Palace Jaipur.

10/10 Excellent

MOHAMED

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the stay was amazing, thank you
Stayed 2 nights in Mar 2024
Response from Mr. Abhishek Sharma on Mar 23, 2024
Dear Mohamed, Thank you for taking the time to share your experience following your recent stay at The Leela Palace Jaipur. We are delighted to know that you enjoyed your stay and found our services to be great. The team and I look forward to welcoming you back again soon. Warm RegardsAbhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Monisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The customer service is phenomenal and the property is absolutely gorgeous. My fiancé and I had the best time here. We got to feed elephants, enjoy the Rajasthani culture, and indulge in delicious food. I would definitely come back here and stay again. Definitely one of the most beautiful hotels I have ever stayed at.
Stayed 2 nights in Mar 2024
Response from Mr. Abhishek Sharma on Mar 20, 2024
Dear Ms. Monisha, Thank you for taking the time to share your feedback following your recent stay at The Leela Palace Jaipur. We are delighted to know that you enjoyed your stay with us and found every aspect of your time with us to be wonderful. Your words of appreciation about our customer service, the palace, the food and the experiences offered are truly rewarding. We take great pride in extending memorable experiences that go beyond the ordinary and we are glad that our efforts resonated with you in the same. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience one of the best hotels we have ever stayed at and the best part of the hotel is the amazing staff
Stayed 4 nights in Jan 2024
Response from Abhishek Sharma on Mar 15, 2024
Dear Corey, Thank you for taking the time to share your feedback following your recent stay at The Leela Palace Jaipur. We are thrilled to hear that you had a lovely experience with us and that you enjoyed every aspect of it. It gives us immense pleasure to note that the highlight of your experience was our amazing associates. The team and I look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous!
Stayed 2 nights in Feb 2024
Response from Mr. Abhishek Sharma on Mar 4, 2024
Dear Ms. Shikha, Thank you for taking the time to share your experience following your recent stay at The Leela Palace Jaipur. We are delighted to have extended a memorable experience to you. The team and I look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Natasha

Stayed 2 nights in Feb 2024
Response from Mr. Abhishek Sharma on Mar 21, 2024
Dear Ms. Natasha, Thank you for taking the time to review the Leela Palace Jaipur. We are pleased to know that you had a good time during your stay with us. We look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Aditya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 5 star property to stay. We booked room with plunge pool. It was outstanding. So many wow and surprising services and elements during the stay. We got a personal butler who made our stay luxurious and comfortable. Complimentary cocktail hour, evening activities, one of a kind dinning room - full of mirror work. I would definitely come back
Stayed 1 night in Feb 2024
Response from Mr. Abhishek Sharma on Feb 20, 2024
Dear Mr. Aditya, Thank you for taking the time to share your experience with The Leela Palace Jaipur. We are delighted to receive your kind feedback; your generous words about our property, rooms, services, Palace Service, and guest experiences are rewarding to hear. It is a pleasure to hear that you enjoyed your dining experience at Mohan Mahal; architecturally inspired from The Sheesh Mahal at The City Palace, this unique dining restaurant offers an extraordinary experience of dining under 3.5 Lakh pieces of mirror. The team and I look forward to welcoming you back again soon! Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

6/10 Okay

Lauren

Liked: Cleanliness
Too far from the city without transport options (Ubers won’t pick up on the app, they want to take the trip offline and demand 3 times the price and a return trip) There were events being held here which added noise during the day and evening. Housekeeping was not of the standard expected of a 5 star hotel. Restaurant and bar service was patchy and depended on the individual.
Stayed 4 nights in Feb 2024
Response from Mr. Abhishek Sharma on Feb 12, 2024
Dear Ms. Lauren, Thank you for choosing to stay and sharing your experience with The Leela Palace Jaipur. We regret to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced during your stay with us. It is not indicative of The Leela services. At The Leela Palace Jaipur, we continuously strive to provide a seamless and exceptional experience for all our guests, and we regret falling short of your expectations on this occasion.We sincerely appreciate your feedback as it helps us to identify areas for improvement and enhance the guest experience. Should your travels bring you back to Jaipur, we'd be delighted to host you again over an exceptional stay that you deserve. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

John Kuhio, McLean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! And the local historic sites were amazing.
Stayed 3 nights in Feb 2024
Response from Mr. Abhishek Sharma on Feb 12, 2024
Dear Mr. John, Thank you for choosing to stay and sharing your experience with The Leela Palace Jaipur. We are delighted to note that you had a wonderful time during your stay with us and were impressed with the ambiance of the Palace. It is a pleasure to note that you enjoyed your local sightseeing tour. Set in the foothills of the majestic Aravalli, our Palace is just a short stroll from bustling markets and iconic landmarks.The team and I look forward to welcoming you back for another memorable stay soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

David

Traveled with group
Beautiful hotel great breakfast
Stayed 2 nights in Jan 2024
Response from Mr. Abhishek Sharma on Jan 30, 2024
Dear Mr. David, Thank you for sharing your feedback with The Leela Palace Jaipur. We are glad to hear that you found the Palace beautiful and enjoyed our breakfast offerings. It is a delight to receive your kind feedback and we look forward to hosting you again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Mr. Abhishek Sharma on Jan 30, 2024
Dear Sam, Thank you for taking the time to share your feedback with The Leela Palace Jaipur. We are glad to note that your time with us was memorable and you found us to be excellent. Your recommendation is truly rewarding, and we look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

4/10 Poor

nitika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Property was well maintained but the food items were very limited like 2 choices in just a high tea as a solid food which is comparatively very low to high key brands. Apart from that lows as per standards of LEELA. If we talk about the property it’s just a hype. Fairmont is far better than this.
Stayed 1 night in Jan 2024
Response from Mr. Abhishek Sharma on Jan 25, 2024
Dear Nitika, Thank you for sharing your experience with The Leela Palace Jaipur. We appreciate you taking the time to share your valuable feedback. Our evening ceremonial ritual - Leela ki Dharohar is intended to be a captivating amalgamation of Rajasthani cultural experiences. Through the vibrant melodies of the folk musicians to the graceful twirls of the dancers, and the intricate beauty of traditional handicrafts, the ritual celebrates local art, artists and their traditional handicraft. Through every aspect of the ritual, we aim to evoke a sense of wonder and appreciation for the rich cultural heritage of Rajasthan, accompanied with Indian Chai and local savouries. We appreciate and value your feedback and will work towards extending a service and experience that aligns with our commitments of extending the best to our guests. The team and I are looking forward to hosting you again and creating exceptional experiences that we strive for.Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolutely amazing time at the Leela Palace. We were made to feel extraordinary from the staff. They went above and beyond
Stayed 1 night in Jan 2024
Response from Mr. Abhishek Sharma on Jan 25, 2024
Dear Rachel, Thank you for choosing to stay and sharing your experience with The Leela Palace Jaipur. We are delighted to receive your kind words about our associates, and it warms our heart to know that your time with us was amazing. Our team is constantly striving to create memorable experiences for all our guests and your acknowledgement and appreciation of the same is truly rewarding. We look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Opinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024
Response from Mr. Abhishek Sharma on Jan 24, 2024
Dear Guest, Thank you for reviewing us!

10/10 Excellent

Anee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! Every staff member we interacted with went above and beyond to make us feel welcome and our stay memorable. JJ & Arpita at the reception are great at their job. They made sure our check in and checkout were hassle free. Ajay, Sourabh and Rohit at the Sukh Mahal restaurant were wonderful, going out of their way to ensure we had everything we needed. During breakfast, we provided feedback about the quality of the tea and requested Assam Tea. The f/b was well received but was lost the next day we came for breakfast. I had to repeat my requests multiple times before it was resolved. But overall our dining experience was top notch! The rooms were well kept and clean. We were at the Grand Villa which had a terrace. On the first day, the fountain overflowed and the entire porch area was flooded, making it hard for us to access our room door. But they staff took care of it promptly. We were three guests but only there was only service for two in our rooms. I had to make multiple requests for another set to be brought in. We experienced some inconvenience due to a glitch in their security but Amar Singh, their head of security personally came to talk to us and promised that we would not have to worry about security again. Since it is a very big property with a huge number of guests, some of the glitches are expected but attention to detail in key. Nonetheless, this was a great experience for us and we enjoyed our stay at the Leela Jaipur.
Stayed 1 night in Jan 2024
Response from Mr. Abhishek Sharma on Jan 20, 2024
Dear Ms. Anee, Thank you for sharing your experience with The Leela Palace Jaipur. We are delighted to hear that you enjoyed your stay with us. Your kind words about our staff and services are appreciated. Your special mention of JJ, Arpita, Ajay, Sourabh, Rohit & Amar is appreciated. They are also glad to hear your acknowledgement of their efforts in making your stay comfortable. Your feedback is valuable, and we regret to hear that there was a lapse in addressing your requests. Please be assured that we will work towards the same and ensure prompt actions in the future.Thank you once again for sharing your feedback with us and we highly appreciate your patronage; the team and I look forward to welcoming you back again soon for a memorable experience. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

sumeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay probably the best in jaipur
Stayed 2 nights in Jan 2024
Response from Mr. Abhishek Sharma on Jan 17, 2024
Dear Mr. Sumeet, Thank you for sharing your experience with The Leela Palace Jaipur.We are glad to receive your recommendation as the best stay in Jaipur. Kind words like yours are our true motivation to continue working tirelessly towards creating memorable experiences for all our guests. The team and I look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Anchal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing property
Just the most beautiful hotel I have seen so far. Amazing hospitality. Great food.
Stayed 3 nights in Jan 2024
Response from Mr. Abhishek Sharma on Jan 17, 2024
Dear Ms. Anchal,Thank you for taking the time to share your experience with The Leela Palace Jaipur. We are glad to hear your kind words about our property and it is a pleasure to note that you enjoyed your time during your recent stay with us. The chefs are also happy to hear that you enjoyed the food offerings. Thank you for choosing to stay with us and we look forward to hosting you again soon.Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mr. Abhishek Sharma on Jan 24, 2024
Dear Claudia, Thank you for reviewing The Leela Palace Jaipur. We are glad to know you enjoyed your stay with us. Looking forward to hosting you again. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Bahram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mr. Abhishek Sharma on Jan 24, 2024
Dear Bahram, Thank you for reviewing The Leela Palace Jaipur. We are delighted to receive your kind feedback and look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Ashesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Abhishek Sharma on Jan 24, 2024
Dear Ashesh, Thank you for staying and sharing your experience with The Leela Palace Jaipur. We appreciate you taking the time to share your feedback and look forward to welcoming you back again soon. Warm Regards, Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Impeccable
Amazing hotel with impeccable staff and impeccable service. Loved the courtyard room, the food selection (catering for non spicy lovers too) and the sheer opulence. Lovely touch with cocktail hour plus afternoon tea and all sorts of other daytime interest. Good breakfast selection.
Private courtyard with cabana (also lighting and fountain (out of shot)
Corner of room
Glorified golf cart in case you’re too lazy to walk
Private cabana in courtyard
Stayed 2 nights in Nov 2023
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Ms. Caroline,Thank you for your glowing review and for choosing to stay with us. We're delighted to hear that you found our hotel amazing, with impeccable staff and service. It's wonderful to know that you enjoyed the courtyard room, the diverse food selection catering to various tastes, and the sheer opulence of our property.We're pleased that our additional offerings, such as cocktail hour, afternoon tea, and daytime activities, added to your overall experience. Your positive comments about the breakfast selection are also greatly appreciated.It was our pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay. If there's anything more we can do for you, please feel free to let us know.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Swapnil Singh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From welcome drinks to Hospitality, cleanliness n food … everything is was exceptionally good 😊
Stayed 2 nights in Nov 2023
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Mr. Singh,Thank you for your kind words! We're thrilled to hear that your experience with us, from the welcome drinks to hospitality, cleanliness and food, was exceptionally good. Providing a memorable and positive experience for our guests is our utmost priority.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay. If there's anything specific you enjoyed most or anything you'd like us to know for your next visit, please feel free to share.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Ethelia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and the property was clean. The only downside for me was how difficult it was to find my way around.
Stayed 5 nights in Nov 2023
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Ms. Ethelia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the great service and found our property to be clean. Your positive comments are truly appreciated.We also appreciate your honesty about finding your way around, and we apologize for any inconvenience you experienced. We're constantly working to improve and make our property more navigable. Your feedback helps us enhance the overall guest experience.We hope to have the pleasure of welcoming you back, and please don't hesitate to reach out if there's anything specific you'd like us to address for your next visit.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff was perfect, our room was spacious and the grounds are beautiful. The only one small hiccup was that we booked a “hotel car” to take us from Jaipur to Agra - and paid significantly higher than a cab or Uber would have been - and a taxi came and took us to Agra. The taxi driver was nice and our ride was smooth - just not sure why we paid almost $300 usd for a taxi when we know that is not what it costs/or what the driver is paid. It seems like an extensive hotel markup when we already paid the hotel appropriately for our accommodation, all of our meals over three days, etc. Other than that our stay was absolutely perfect and the hotel is one of the most beautiful we have ever stayed at - and we have traveled all over the world. Thank you to the staff at Leela Jaipur for treating us so nicely. Extra special thank you to Sourabh, Rohit and especially Lalit in the restaurant for going above and beyond every day and being so kind to us and our two year old daughter.
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Ms. Lisa,Thank you for your heartfelt review and for choosing to stay with us at Leela Jaipur. We're thrilled to hear that you enjoyed the amazing food, perfect staff service, spacious room, and the beauty of our grounds. Your kind words about Sourabh, Rohit, and Lalit will be shared with them, and they'll be delighted to know they contributed to your memorable experience.We sincerely apologize for the hiccup with the hotel car service, and we understand your concern. We're currently investigating the situation to ensure it doesn't happen again. Your feedback is invaluable, and we appreciate your understanding.We're grateful for your overall positive feedback and hope to welcome you back for another exceptional stay. If there's anything more we can do for you, please don't hesitate to let us know.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Halana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve had my fair share of resorts, but Leela Palace surpassed all. I felt overwhelmed, and at the same time, comforted by their hospitality and attention to detail. Amazing, per my standards. And my standards include the well-being of the staff. It wasn’t perfect, but the staff seemed happy to be there and providing their hospitality. The drinks were unreal, infused with basil and other herbs and spices. A true, beautiful twist to cocktails!!! The garden festivities each evening were fun and balanced with family and couples. I can’t comment on singles though. I can’t wait to visit again. Even alone, I would truly enjoy this wonderful and amazing resort and its staff, who make it truly unique phenomenal. Aditi and Anuj were our assigned staff and they delivered above and beyond. Along with another young lady who helped me with my sari. Thank you Leela Palace - I will never forget and will be visiting again in the future.
Stayed 3 nights in May 2023
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Ms. Halana,Thank you for sharing such a glowing review of your experience at Leela Palace. We're honored that we could surpass your expectations and provide you with overwhelming comfort and hospitality. It warms our hearts to know that our attention to detail and the well-being of our staff contributed to making your stay amazing.We're thrilled that you enjoyed the unique twist to cocktails with herbs and spices, and the evening garden festivities. Your anticipation of returning, even if alone, is the greatest compliment we could receive. Aditi, Anuj, and our dedicated staff will be delighted to hear about their impact on your experience.We look forward to welcoming you back in the future and creating more wonderful memories together. If there's anything specific you'd like for your next visit, please let us know.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

sambhu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and stay
Stayed 1 night in Sep 2023
Response from Mr. Abhishek Sharma on Dec 5, 2023
Dear Mr. Sambhu,Thank you for sharing your brief but wonderful feedback! We're thrilled to hear that you had an awesome experience and stayed with us.If there's anything specific that stood out or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another fantastic stay.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Jagdish

Stayed 2 nights in Aug 2023
Response from Mr. Abhishek Sharma on Sep 26, 2023
Dear Mr. Jagdish,Thank you for your perfect score! We're delighted to hear that you found our services to be a 10 out of 10. Your satisfaction is our greatest achievement and we look forward to delivering outstanding service during your future visits as well.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Hardik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t have words for da property jus magnificent superb staff amazing food jus loved da stay
Stayed 2 nights in Aug 2023
Response from Mr. Abhishek Sharma on Sep 26, 2023
Dear Mr. Hardik,Thank you for your glowing review! We're thrilled to hear that you found our property magnificent, our staff amazing, and our food to your liking. Your satisfaction is our top priority, and we're delighted that you loved your stay.Your kind words mean the world to us, and we can't wait to welcome you back for another superb experience in the future.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

toru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, nice service and food !
Stayed 1 night in Jun 2023
Response from Mr. Abhishek Sharma on Jul 4, 2023
Dear Guest,Thank you for your review of The Leela Palace Jaipur. We're delighted to hear that you enjoyed our facilities, found our service to be nice, and appreciated the food.We strive to provide exceptional experiences for our guests, and your positive feedback is greatly appreciated. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Mr. Abhishek Sharma on Apr 21, 2023
Dear Anastasia,Thank you so much for taking the time to leave us a perfect rating on Expedia. We are thrilled to hear that you had such an amazing experience with us and that we were able to exceed your expectations.At The Leela Palace Jaipur, we are committed to providing our guests with exceptional service, and it is always gratifying to receive such positive feedback. Your review will serve as a great motivation for our team to continue delivering outstanding service to all our guests.We are delighted that you enjoyed your time with us, and we look forward to the opportunity to welcome you back again soon. Thank you once again for your kind words and for choosing to spend your time with us.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Wayne

Stayed 1 night in Apr 2023
Response from Mr. Abhishek Sharma on Apr 21, 2023
Dear Wayne,We are absolutely thrilled to receive such a glowing review and perfect rating from you on Expedia! Thank you so much for taking the time to share your experience with us and the wider community.At The Leela Palace Jaipur, we strive to provide exceptional service and facilities to all of our guests, and we are delighted to hear that we exceeded your expectations. Your feedback means a lot to us, as it helps us to continue providing outstanding experiences to all of our guests.Thank you once again for your perfect review, and we hope to see you again soon.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Arpit, Kathmandu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Mr. Abhishek Sharma on May 16, 2023
Dear Mr. Arpit,Thank you for taking the time to share a perfect rating with regard to your stay at The Leela Palace Jaipur.We are grateful for your recommendation of our resort. We look forward to welcoming you back soon and providing you with another memorable stay.Thank you again for choosing to stay with us and for sharing your experience with other travelers.Warm regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Cherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Leela Jaipur
Amazing stay at the Leela Palace Jaipur! Beautiful place, delicious food and super friendly staff. Wish we could have stayed longer
Stayed 2 nights in Mar 2023
Response from Mr. Abhishek Sharma on Apr 9, 2023
Dear Cherif,I am exhilarated to learn you had a memorable stay with us and that my team was able to exceed your expectations.We would truly like to thank you for appreciating our services and offerings. At The Leela Palace Jaipur, the team is committed to offering our guests warm personalized hospitality and we firmly believe that our patrons' appreciation and acknowledgment are always our greatest reward. We look forward to welcoming you back in the near future.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Jatinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury property. Staff was very courteous and views/dining were 10/10.
Response from Mr. Abhishek Sharma on Apr 9, 2023
Dear Jatinder,Thank you for taking out the time to share your earnest appreciation.Your kind feedback is a testimony to the fact that we were successful in our endeavours to offer our guests the epitome of intuitive hospitality. As always, we have endeavoured to create unforgettable memories for valuable guests. It is indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Warm Regards,Abhishek SharmaGeneral Manager,The Leela Palace Jaipur

10/10 Excellent

Anu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!! Beautiful decor. Staff professionalism beyond exceptional!! Very courteous, efficient, fast!! Soft spoken and patient- front desk, butler, room staff, dining staff- all made it a v memorable stay!! Can’t say enough.
Stayed 2 nights in Mar 2023
Response from Abhishek Sharma on Mar 19, 2023
Dear Anu,Thank you for sharing your generous feedback!It’s a pleasure to note that you were impressed by the ambiance. Our hotel is an oasis of 8 acres of sprawling lush green gardens - ideal to relax and unwind.I am delighted that the staff was caring, friendly, and helpful. We believe it is the small details, which make the big difference and drive us toward perfection. The team is our strength and your feedback encourages the team to scale greater heights of excellence.We look forward to welcoming you back to our palace soon again.Warm Regards,Abhishek SharmaGeneral ManagerThe Leela Palace Jaipur

10/10 Excellent

Pradeep

Stayed 2 nights in Mar 2023
Response from Abhishek Sharma on Mar 19, 2023
Dear Pradeep,Thank you for taking out the time to share your earnest appreciation.Your kind feedback is a testimony to the fact that we were successful in our endeavours to offer our guests the epitome of intuitive hospitality. As always, we have endeavoured to create unforgettable memories for valuable guests. It is indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Warm Regards,Abhishek SharmaGeneral Manager,The Leela Palace Jaipur

10/10 Excellent

Manpreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Abhishek Sharma on Mar 19, 2023
Dear Manpreet,Thank you for taking out the time to share your earnest appreciation.Your kind feedback is a testimony to the fact that we were successful in our endeavours to offer our guests the epitome of intuitive hospitality. As always, we have endeavoured to create unforgettable memories for valuable guests. It is indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Warm Regards,Abhishek SharmaGeneral Manager,The Leela Palace Jaipur

10/10 Excellent

Gurushyam, Los Gatos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience at Leela! Shivram and team at the bar are unbelievable. Definitely try their Infusions.. Pushpinder is a Godly chef. His churan paratha is to die for. Lalit and co at the sukh mahal took very good care of my family.. Everyone was so nice to us, and they have a fantastic property!
Response from Sumit Datta on Jan 3, 2023
Dear Gurushyam,Thank you for choosing The Leela Palace Jaipur and sharing your memorable experience. We are enlivened to receive your appreciation. Driven by the ethos of "Atithi Devo Bhava", the team at The Leela Palace Jaipur strives to deliver the graciousness of true Indian hospitality to all our guests. At the palace, timeless traditions meet the sophistication of contemporary opulence to create a memorable mosaic of comfort and luxury for you.I'll definitely pass on your kind words of appreciation to Shivram, Chef Pushpinder, Lalit, and the team and look forward to hosting you soon again; Warm Regards,Sumit DattaHotel ManagerThe Leela Palace Jaipur

10/10 Excellent

Simon

Stayed 3 nights in Sep 2022
Response from Chandrashekhar Joshi on Sep 19, 2022
Dear Simon,Thank you so much for such a fabulous endorsement of The Leela Palace Jaipur.Our ultimate endeavor is to ensure our guests feel at home whenever they choose to experience us with best-in-class amenities and personalized intuitive service; it gives me great pleasure to receive this recognition. We are excited to welcome you back to experience our enduring warm hospitality.Warm Regards,Chandrashekhar JoshiGeneral Manager The Leela Palace Jaipur

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Chandrashekhar Joshi on Sep 17, 2022
Dear Simon,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our associate enjoyed catering to your needs as much as you enjoyed your stay. Warm Regards,Chandrashekhar JoshiGeneral Manager The Leela Palace Jaipur

10/10 Excellent

Bhawan

Stayed 2 nights in Aug 2022

10/10 Excellent

Abhishek, OMAHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

shaikhah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the service was impeccable. All restaurants were terrific and offered different experiences. Spa facilities are exceptional.
Stayed 2 nights in May 2022
Response from Chandrashekhar Joshi on May 13, 2022
Dear shaikhah, Many thanks for your wonderful review and we are delighted to receive your feedback of appreciation regarding our hotel. At The Leela Palace Jaipur, we offer experiential luxury with a complement of warm and efficient services and our "Suraksha by The Leela" reiterates our commitment towards the safety and wellbeing of our guests and associates. I will definitely pass on your kind words of appreciation to our team of associates, who will be very happy to receive the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Chandrashekhar Joshi General Manager The Leela Palace Jaipur

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel - really luxurious and all staff go above and beyond to make your stay as enjoyable as they possibly can. Highly recommended.
Stayed 2 nights in Mar 2022
Response from Chandrashekhar Joshi on May 13, 2022
Dear Guest, Many thanks for your wonderful review and we are delighted to receive your feedback of appreciation regarding our hotel. At The Leela Palace Jaipur, we offer experiential luxury with a complement of warm and efficient services and our "Suraksha by The Leela" reiterates our commitment towards the safety and wellbeing of our guests and associates. I will definitely pass on your kind words of appreciation to our team of associates, who will be very happy to receive the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Chandrashekhar Joshi General Manager The Leela Palace Jaipur

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The property is beautiful however the service is slow for in-room.
Stayed 2 nights in Jan 2022
Response from Chandrashekhar Joshi on Apr 4, 2022
Dear Guest, We would like to thank you for staying at The Leela Palace Jaipur and for sharing your feedback. We are concerned to hear that you were not quite satisfied with your visit and experience, mainly with the In-room services. Your input has been taken into serious consideration to ensure that corrective measures will be taken. Once again thank you for being our guest. Hope you could give us another opportunity in the future to welcome you back and prove that we can serve you better. Warm Regards, Chandrashekhar Joshi General Manager The Leela Palace Jaipur

10/10 Excellent

Neeladri

Stayed 3 nights in Mar 2022
Response from Chandrashekhar Joshi on Mar 23, 2022
Dear Neeladri, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our associates enjoyed catering to your needs as much as you enjoyed your stay. Warm Regards, Chandrashekhar Joshi General Manager The Leela Palace Jaipur