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Reviews of Hampton Inn Jericho - Westbury

3 out of 5
Hampton Inn Jericho - Westbury
120 Jericho Turnpike, Jericho, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 627 reviews" "
Rating 8 - Good. 213 out of 627 reviews" "
Rating 6 - Okay. 58 out of 627 reviews" "
Rating 4 - Poor. 13 out of 627 reviews" "
Rating 2 - Terrible. 4 out of 627 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sausage and eggs at breakfast weren't the best. Didn't try any of the other offerings.
Stayed 3 nights in Feb 2020
Response from Guest Service Agent on Mar 10, 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Tweety, New york

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean but it need a lil update on the stairs and the doors
Stayed 1 night in Feb 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Thank you for your feedback. We will be addressing your concerns. Since we will be remodeling soon. Thank you for staying with us. Hope you stay with us again, soon.

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Guest Service Agent on Mar 10, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kara, Sherman CT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved access to beverages all day and night, apples with sweet messages were so appreciated!
Stayed 1 night in Feb 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad that you enjoyed your stay. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel; better than expected.
The check-in was fast and pleasant, and came with Welcome bottled water.The room was clean; the bed was Hilton high quality; the bathroom needed small touch-ups; the HVAC did not reset/operate to my setting (only there one night so I didn't get a chance to ask for help.) Very nice breakfast, dining area, and staff.
Stayed 1 night in Feb 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff members were very professional.
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay, I have two little ones and they loves it. The pool, the breakfast🎉🎉. The room was very clean. The maintenance manger was so nice and helpful 🙏. The whole staff was wonderful anything you need they are right there to help you.
Stayed 2 nights in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly. Need more of a variety for breakfast. Beds were very comfortable. Bathrooms nice and roomy
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good breakfast. Very pleasant And helpful at the front desk.
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Guest Service Agent on Mar 10, 2020
Hello, Glad you enjoyed your stay with us. It is our goal to ensure that our guests have a wonderful experience. Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Edward, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very pleasant 4 nights stay at this hotel. Very clean and bed is very comfortable and good breakfast. Staffs were nice. I would definitely stay here again.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay there cause it is a great and love place the breakfast and all love it
Stayed 1 night in Dec 2019

6/10 Okay

Waseem

Stayed 4 nights in Dec 2019

10/10 Excellent

Mira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy in and out for the main purpose of our visit...the Islanders game!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room, good breakfast and gym. The area is VERY noisy.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price! Friendly staff, nice room, and great breakfast!
Stayed 1 night in Dec 2019

8/10 Good

ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Rooms were nice and clean. Would go back if in area
Stayed 1 night in Dec 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV didn’t workl
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

STACEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Delawarean
Nice hotel. Quiet. Good service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Clean!! I will book next time too
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only dislike i have is theres no fridge & microwave in room
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The rooms were clean, the staff friendly and helpful,. The only drawback was the beds/matresses were very uncomfortable.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good staff, good breakfast, and would not Hesitate to return.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. The staff was very nice and helpful.
Stayed 2 nights in Oct 2019

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for the buck
In the area to perform a wedding. Great hotel for convenience to 495 and to the venue.
Stayed 1 night in Oct 2019

8/10 Good

Matt

Stayed 1 night in Oct 2019

8/10 Good

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but overpriced. Front desk service was very good and breakfast excellent. Room was small.
Stayed 3 nights in Sep 2019

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

DH, TPA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good experience for myself and family. Place and amenities were good and convenient for where I was going
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience. The staff at breakfast area on Friday was superb and set the bar really high for customer service (eager to help, smiling, pleasant). The service in weekend was sub par compared to Friday.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient to restaurants and shopping.
Stayed 4 nights in Sep 2019

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and fast, room was clean, bed was comfortable, pool was to hot for my liking, breakfast was good. Overall great place.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff is excellent. Hotel is “old” and needs renovation.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Yong, New Jersey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice environment, room are clean, with extra space for 6 people in each room. good breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Hampton Inn for such a wonderful stay over the weekend for my business trip. The room is so nice, roomy and location is awesome. I definitely recommended this place. I will book again if I am back there!!😀😀😀
Stayed 2 nights in Aug 2019