Private beach, white sand, sun loungers, beach umbrellas

Reviews of The Pointe Hotel

4 out of 5
The Pointe Hotel
18701 SE Federal Hwy, Jupiter, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 147 reviews" "
Rating 8 - Good. 16 out of 147 reviews" "
Rating 6 - Okay. 5 out of 147 reviews" "
Rating 4 - Poor. 5 out of 147 reviews" "
Rating 2 - Terrible. 1 out of 147 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

This was a great hotel to stay at . Restaurants were very close . We loved the balcony overlooking the water , clean and the staff was very friendly .
Stayed 2 nights in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Donna, thank you for choosing The Pointe Hotel! We're so glad you enjoyed the hotel and our staff provided excellent service. Come back and revisit us again soon!

10/10 Excellent

Jorge, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce and quiet
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Jorge, thank you for staying at The Pointe Hotel! We're happy to hear you enjoyed your stay. Come back again soon!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful views of the water. Blue point grill is a short walk away. A r
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Deborah, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. Nothing beats good views and good food! We hope to see you again soon!

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hope Pinkerton - General Manager on May 15, 2024
Hi Deirdre, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on May 4, 2024
Hi Mary Jane, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Nicole Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 29, 2024
Hi Nicole, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and hope you revisit soon!

10/10 Excellent

Levin

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, great views and lots of fun activities.
Stayed 2 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 26, 2024
Hi Levin, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 25, 2024
Hi Kelly, thank you for staying at The Pointe Hotel! We're so glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Gary

Traveled with partner
Liked: Amenities
Excellent facility and staff - top notch
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 23, 2024
Hi Gary, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay and appreciate those kind words. Come back and visit again soon!

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on May 12, 2024
Hi Eric, thank you for staying at The Pointe Hotel! We're glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 19, 2024
Hi Anna, thank you for choosing The Pointe Hotel! We're happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Weston

Staff was awesome, very clean property
Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 17, 2024
Hi Weston, thank you for those kind words and for choosing The Pointe Hotel! We're so glad we could be of service and that you enjoyed the property! Come revisit soon!

8/10 Good

Constantinos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, great waterfront views.
Stayed 3 nights in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 9, 2024
Hi Constantinos, thank you for choosing The Pointe Hotel! We’re glad you enjoyed your stay and our property location. Come back and revisit soon!

10/10 Excellent

Farrah

Stayed 1 night in Apr 2024
Response from Hope Pinkerton - General Manager on Apr 28, 2024
Hi Farrah, thank you for choosing The Pointe Hotel! We're glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the best decision to book my husband's birthday vacation at The Pointe Hotel this last week! From start to finish, it was an absolute joy! Denise was the sweetest from the start. My only negative is that I couldn't stay longer. I will definitely be back!
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 28, 2024
Hi Sarah, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Thank you for choosing to celebrate such a special occasion with us. Come back and revisit us soon!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel with convenient restaurants in walking distance!
Stayed 1 night in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 23, 2024
Hi Mark, thank you for those kind words and for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay. Come revisit us again soon!

6/10 Okay

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast advertisement was misleading. For what you pay, you should've had a full breakfast. And the toilet paper at the stadium was better than what was provided at this facility. There should have some type of workout facilities for the charged. You advertise a restaurant and bar but it's not part of the facility. You have to walk two blocks to get to it.
Stayed 5 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 20, 2024
Hi Cynthia, thank you for choosing The Pointe Hotel. We're sorry to hear you did not quite enjoy your stay. We provide a little grab-and-go breakfast to tide guests over until the Blue Pointe Bar & Grill opens at 11:00 am. We always have great recommendations for sit-down style breakfast close by too. We also provide golf carts to bring you back and forth from the hotel to the restaurant. Our staff is always happy to call them over to the hotel for guests. We always appreciate guest feedback to help guide us as we grow!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to rest. Enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 13, 2024
Hi Greg, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. Come back and visit again!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay at this small boutique hotel on the water. The hotel was clean with nice view of the intercoastal waterway and within walking distance of some nice dining options. Staff was very nice and welcoming. We would definitely stay here again.
Stayed 5 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 11, 2024
Hi Robert, thank you for choosing The Pointe Hotel and we're so glad you enjoyed your stay! We appreciate those kind words about our hotel and staff. Come back and revisit us soon!

10/10 Excellent

michael, BRATENAHL

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean with water front
Stayed 6 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 9, 2024
Hi Michael, thank you for staying at The Pointe Hotel! We're glad you enjoyed your stay. Come back and revisit our little slice of paradise soon!

10/10 Excellent

mark, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stuff.
Stayed 4 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 13, 2024
Hi Mark, thank you for staying at The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

mark, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Looks like new.
Stayed 3 nights in Mar 2024
Response from Hope Pinkerton - General Manager on Mar 9, 2024
Hi Mark, thank you for those kind words and for choosing The Pointe Hotel! We're glad you enjoyed your stay and we could be of service. Come back and visit again soon!

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 4 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 4, 2024
Hi Jill, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of Paradise and hope to see you again soon!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved everything about this property. It is so clean and quiet with a lovely view. The bar/restaurant adjacent to the property is wonderful too. We hope to stay there again one day soon!
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 2, 2024
Hi Linda, thank you for choosing The Pointe Hotel! We’re so glad to hear you enjoyed your stay and we hope you come back and visit again soon!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique property is so nice. It is small and quiet, clean and friendly staff. There is a restaurant within walking distance or they have a golf cart shuttle. The food and atmosphere are excellent
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 1, 2024
Hi Linda, thank you for choosing The Pointe Hotel! We're glad you enjoyed our little slice of paradise. We hope you come back and visit again soon!

8/10 Good

Catherine M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The "breakfast was terrible. It was not the Continental Breakfast I expected. It was more geared to young children than adults. sugared cereal and prepackaged cakes and muffins.
Stayed 10 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Mar 1, 2024
Hi Catherine, thank you for choosing The Pointe Hotel. We're sorry you didn't enjoy our little grab-and-go breakfast, but we are always happy to recommend local restaurants if you would like a sit-down-style breakfast. Don't hesitate to ask our staff for our favorite restaurants close by!

10/10 Excellent

Rebecca, spring hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we did not like. My husband and I enjoyed our stay and we look forward to our next visit.
Stayed 3 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 24, 2024
Hi Rebecca, thank you for choosing The Pointe Hotel! We’re glad to hear we could make your stay great. We always appreciate seeing return guests and would be happy to have you back!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The room view beautiful, we had a great time
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 20, 2024
Hi Laura, thank you for choosing The Pointe Hotel! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No pool Blue Pointe Inn within short walk convenient with entertainment each night. Difficult to get room cleaned and towels in room.
Stayed 4 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 20, 2024
Hi Michael, we're glad to hear you enjoyed your overall stay! We apologize for the wait times during this busy time of year with room cleanings. We will always do our best to clean as soon as possible. Please do not hesitate to request any items from our staff; we would happily assist you!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 16, 2024
Hi Mary, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Guy

Stayed 1 night in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 15, 2024
Hi Guy, thank you for staying at The Pointe Hotel! It was great having you and we hope you come back and visit again soon!

4/10 Poor

Mimi

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
No housekeeping service. No new towels or clean up. Ridiculous. Wasn’t told.
Stayed 2 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 10, 2024
Hi Mimi, we're sorry to hear you did not quite enjoy your stay. Although we do have a sign and a note on the check-in paperwork informing the guest they would need to request daily room make-ups, I do deeply apologize that you were not verbally informed at check-in. Should you ever need any extra towels, utensils, or other items please call our front desk, and we would be more than happy to help.

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2024
Response from Hope Pinkerton - General Manager on Feb 10, 2024
Hi Elizabeth, thank you for choosing The Pointe Hotel! We're happy to hear you are enjoying your stay and hope to see you again soon!

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from Hope Pinkerton - General Manager on Feb 2, 2024
Hi Melissa, thank you for choosing The Pointe Hotel! We're glad to hear you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Ellen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 29, 2024
Hi Ellen, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Catherine

Business traveler
The hotel was beautiful, not to mention, extremely clean. I would definitely come back here.
Stayed 1 night in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 25, 2024
Hi Catherine, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Thank you for those kind words too! We can't wait for you to stay with us again!

10/10 Excellent

PETER

Stayed 5 nights in Dec 2023
Response from Hope Pinkerton - General Manager on Jan 15, 2024
Hi Peter, we're so glad to hear you enjoyed our little slice of paradise! We hope to see you again soon!

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hope Pinkerton - General Manager on Jan 15, 2024
Hi Pam, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hope Pinkerton - General Manager on Dec 10, 2023
Hi Susan, thank you for choosing The Pointe Hotel! We’re so glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hope Pinkerton - General Manager on Dec 7, 2023
Hi Tony, we're so glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Finn Sandberg

Stayed 4 nights in Nov 2023
Response from Hope Pinkerton - General Manager on Nov 11, 2023
Hi Finn, thank you for staying at The Pointe Hotel! We are so glad to hear you enjoyed our little slice of paradise. Come back and visit again soon!

10/10 Excellent

Jae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new.
Stayed 3 nights in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 16, 2023
Hi Jae, thank you for choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay. Come back and visit again soon!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
only a year old. Friendly staff.
Stayed 1 night in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 16, 2023
Hi Doris, thank you for choosing The Pointe Hotel! We’re so glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Joseph

Traveled with family
Very clean. The area and atmosphere beautiful and relaxing.
Stayed 4 nights in Oct 2023
Response from Hope Pinkerton - Assistant General Manager on Oct 9, 2023
Hi Joseph, thank you for choosing The Pointe Hotel! We're so glad to hear you enjoyed your stay. Come and visit again soon!

10/10 Excellent

vic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Megan Flanary on Oct 3, 2023
Were so glad you enjoyed your stay with us & appreciate the feedback! We hope to see you again soon.

6/10 Okay

susan

Liked: Cleanliness, property conditions & facilities, room comfort
Very modern and cold. Only saw 1 receptionist the entire stay…not another soul around. There was a blue light on the computer tower in the room that kept getting brighter and then would fade to darkness…THE ENTIRE NIGHT! I had to put a pillow over it. The continental breakfast in the morning was entirely prepackaged (like fast food) pastry…felt like the entire place was run by a computer. Not my cup of tea.
Stayed 2 nights in Sep 2023
Response from Hope Pinkerton - General Manager on Nov 3, 2023
Hi Susan, we're sorry you did not quite enjoy your stay at the hotel. We always ask guests if there are any concerns during their stay to please let our front desk staff know, and we will remedy the situation. Although we can not offer a full breakfast due to our smaller boutique nature, we offer a little grab-and-go breakfast in the morning to tide you over until the restaurant opens for lunch. We always have great recommendations for local restaurants nearby should you wish to have a sit-down-style breakfast. If there is anything that we can do in the future, please let us know, and we would be happy to help. Take care, and have a great day!

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem of a Hotel
This is a gem for the frequent traveler that’s looking for a change of pace from the cookie cutter chain hotels Personal boutique service with incredible rooms and staff.
Stayed 1 night in Sep 2023
Response from Hope Pinkerton - Assistant General Manager on Sep 30, 2023
Hi Jeffrey, thank you so much for those kind words and choosing The Pointe Hotel! We’re glad to hear you enjoyed your stay. We always strive to provide excellent customer service and to be as helpful as possible. Come back again soon and let us know if there’s anything we can do!

10/10 Excellent

Jinwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high price performance hotel. very nice.
Stayed 5 nights in Sep 2023
Response from Hope Pinkerton - Assistant General Manager on Sep 27, 2023
Hi Jinwen, thank you so much for choosing The Pointe Hotel! We're happy you enjoyed the hotel and that we could be of service. Come back and revisit our little slice of paradise soon!

10/10 Excellent

Mary magdalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Incredibly helpful and very friendly! Thank you!
Stayed 2 nights in Sep 2023
Response from Hope Pinkerton - Assistant General Manager on Sep 27, 2023
Hi Mary, thank you so much for your kind words and for choosing The Pointe Hotel! We're happy you enjoyed the hotel and hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was uniquely pleasant...great service all around.
Stayed 1 night in Sep 2023
Response from Hope Pinkerton - Assistant General Manager on Sep 20, 2023
Hi David, thank you for staying at The Pointe Hotel! We're glad to hear you enjoyed your stay and hope to see you again soon!