Pool
Check availability

Reviews of Turtle Bay Sea Shells by RedAwning

Turtle Bay Sea Shells by RedAwning
Kahuku, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 9 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lani P.

Liked: Cleanliness
Sea Shells
I really enjoyed my stay with my daughter (I notified the property manager that she would be joining me). Everything was great but I felt the air conditioning units could be updated to be more quiet.
Stayed 8 nights in Nov 2023
Response from VrboOwner on Nov 22, 2023
Thank you for sharing your feedback! We're delighted to hear that you and your daughter enjoyed your stay. Your suggestion about the air conditioning units is valuable, and we appreciate your input. We'll certainly look into possible updates to enhance the overall experience. Your comfort is important to us, and we hope to have the opportunity to host you again in the future, perhaps with some improvements to the AC units. If there's anything else you'd like to share or any specific areas for improvement, please feel free to let us know. Safe travels until we meet again!

2/10 Terrible

Steven, Liffey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I wrote this as an overall 1, not because of the unit, which was excellent but the despicable lack of service by the booking agent Red Awning. The code to the access the unit never came through by email. I got the code for the gate and assumed that must do both, which it didn't. They made it almost impossible to contact human to get Help. I was directed to chats where nobody replied, the web site which provided no details of the code when I signed in, then they gave a number to call, so I had to go through the call menu twice to get back there to write it down. This number supposedly contacted a person but in fact just rang out, three times. Then I found an email with another number. This gave me an office closed recording, after again having to call in twice to write it down, it was 4- o'clock in the afternoon! It did then give an out-of-office number to call, which they read once quickly, so had to dial in again to write it down. this time we got a person who was very skeptical that we didn't get the email with the code but eventually let us have the code to get in the unit!
Stayed 3 nights in Oct 2023

8/10 Good

Janet D.

Liked: Cleanliness
Comfortable north end condo near Turtle Beach resort.
We overall enjoyed our stay here. But the location was misrepresented on the map of the Turtle Beach resort area, on the VRBO site. I chose it over other condos nearby because it appeared to be the closest to the resort and the beach, but it wasn't at the indicated location. Nonetheless, we had a pleasant and comfortable stay there. The ground floor location was handy for carrying luggage in and out. The bed was comfortable, and it was useful having two bathrooms. We did have some difficulties getting the check in information and communicating with the owner-there seem to be several layers of administration at these units. Also, soon after arriving the washing machine malfunctioned and since it was the weekend, we couldn't access anyone to sort it out very quickly. But it was eventually resolved. We enjoyed the nearby outdoor pool, and sitting out on the little patio outside the living room. The airconditioning was good in the bedroom, but we had to leave it on constantly in the living room in order for it to be comfortable. It's a handy location for exploring the north shore, and a good alternative to the exorbitantly priced for Turtle Beach resort. Additionally, we were able to enjoy some of the facilities at the resort, such as bike rental, trails and excellent restaurants. I would recommend this place for convenience and comfort.
Stayed 4 nights in Oct 2023
Response from VrboOwner on Oct 25, 2023
Thank you for sharing your experience, and We're glad to hear you had a pleasant and comfortable stay at the condo. It's unfortunate that the location was misrepresented on the map, but it's great that you were able to enjoy some of the facilities at the resort and explore the north shore. We appreciate your detailed feedback, as it can be valuable for future travelers considering this property. If you have any questions or need assistance with anything else in the future, feel free to reach out. I hope your next vacation is even more enjoyable!

10/10 Excellent

Kellie S.

Liked: Cleanliness
Enjoyed our vacation on the North Shore
The condo was very nice and well stocked with everything we needed. The only thing I wasn't prepared for was the 15-20 minute walk to the beach. Everything else was great and we enjoyed our stay. Very convenient to everything on the North Shore. I would definitely stay there again.
Stayed 3 nights in Jun 2023
Response from VrboOwner on Jul 20, 2023
Thank you for your wonderful review! We're delighted to hear that you found the condo very nice and well-stocked with all the essentials. We apologize for any inconvenience caused by the 15-20 minute walk to the beach. However, we're glad to know that you found the location convenient for exploring the North Shore and that you enjoyed your stay overall. We appreciate your kind words and look forward to hosting you again in the future. Thank you for choosing to stay with us!

10/10 Excellent

Kevin A.

Liked: Cleanliness
Excellent stay
Nice property, well situated and clean. Kitchen well stocked. Very enjoyable, would be happy to book again.
Stayed 4 nights in Apr 2023
Response from VrboOwner on Jul 20, 2023
Thank you for your feedback and for staying in a RedAwning property. We look forward to hosting you again.

10/10 Excellent

Lori N.

Liked: Cleanliness
Loved this beautiful property!
I loved this property! My husband and I stayed for 10 days. The private beach for turtle bay renters was wonderful with bathrooms so close!
Stayed 9 nights in Nov 2022
Response from VrboOwner on Jul 20, 2023
Thank you for your feedback and for staying in a RedAwning property. We look forward to hosting you again.

10/10 Excellent

Arlene H., Orange, CA

Liked: Cleanliness
Turtle bay properties are the bedt
We had a great stay. Our condo met all our needs. Restaurant close by, pool, beach in walking distance.
Stayed 7 nights in Jul 2022
Response from VrboOwner on Jul 20, 2023
Thank you for your feedback and for staying in a RedAwning property. We look forward to hosting you again.

8/10 Good

Robert

Stayed 4 nights in May 2022