Kings Crown Resort - Mandarmani Reviews

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Reviews of Kings Crown Resort - Mandarmani

Kings Crown Resort - Mandarmani

Mandarmoni Beach Access Road, Kanthi, West Bengal

3.4

4.0/10

Cleanliness

4.8/10

Staff & service

3.0/10

Amenities

3.4/10

Property conditions & facilities

4/10 Poor

AmitendraSarkar

Traveled with family

May 22, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I like the way it was constructed. But now all rooms are having Roaches, no fumigation done for last 3years, Swiming pool water was not cleaned for many days.

Stayed 3 nights in May 2019

Response from KINGSCROWN RESORT on Jun 22, 2019

We had already initiated to rectify.

2/10 Terrible

Verified traveler

Traveled with family

Apr 30, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Basically its a trap,there is no facility or comfort,no wi fi, cable not recharged,washroom stinking,breakfast only option poori sabzi,it ruined my whole trip..

Stayed 2 nights in Apr 2019

Response from KINGSCROWN RESORT on Jun 22, 2019

Our H/K & maintenence team had already initiated to rectify. Hope you will find all right at your next course of visit.

4/10 Poor

Tapasi, Kolkata

Apr 1, 2018

Disliked: Staff & service, room comfort

Not happy... very bad experience.

This is the first time that we used your portal for booking. When we arrived at the hotel property, it seemed that the hotel authorities didn't know about this booking. Further, they stated that they were totally booked and hence the rooms (G 13 and G 14 which lacked some basic requirements) that we got were not what we paid for which is highly unfair on your part. Would request to look into this and check on the rooms that we were allotted and arrange for the differential amount to be refunded back. Charging for some room and providing for some other is not good business ethics. We are not happy.