Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of Ramada by Wyndham Phuket Southsea

4 out of 5
Ramada by Wyndham Phuket Southsea
204 Karon Road, Karon, Phuket

Reviews

6.8
Rating 10 - Excellent. 17 out of 144 reviews" "
Rating 8 - Good. 67 out of 144 reviews" "
Rating 6 - Okay. 30 out of 144 reviews" "
Rating 4 - Poor. 21 out of 144 reviews" "
Rating 2 - Terrible. 9 out of 144 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of all. Karon Beach right across the street. Shopping, restaurants all in immediate area. Great rolled ice cream Street stands!
Stayed 3 nights in Jan 2020
Response from Marie on Jan 17, 2020
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay. We are delighted to know that you enjoyed your stay with us. It would be our great pleasure to welcome you again in Ramada by Wyndham Phuket Southsea. Thank you and have a nice day.

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2019
Response from Marie on Jun 25, 2019
Dear Christina, Thank you very much for taking the time to make a review regarding your recent stay in our property. We are grateful for the review score you gave us. It would be our great pleasure to welcome you here again. Best Regards, Reservation Team

4/10 Poor

Verified traveler

Stayed 3 nights in Apr 2019
Response from Tarn on Apr 22, 2019
Dear Value guest, Thank you very much for your time to write to review during your recent stay at our hotel. We look forward to welcoming you back in the near future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
My friend and I were severely disappointed in our stay. The pictures didn’t come close to the actual hotel. When we booked, we felt like this was our one splurge on hotels and it ended up being the worst. The check in process was also completely ridiculous. We got there late and they proceeded to not only ask us for our passports (we had gotten used to this throughout Thailand) but for the custom departure ticket as well. They then also asked for me to email them my confirmation reservation. We were also disappointed with breakfast - it was an extra $480 baht/person and was terrible. I eat a plant based diet and my only option was fruit. On the upside, the location is fantastic as it’s right across the street from Karon Beach and they provide a beach bag with 2 beach towels. Would not stay here again and recommend finding an alternative place on Karon Beach - not worth the expense.
Stayed 3 nights in Feb 2019
Response from Tarn on Mar 12, 2019
Dear Sarah, Thank you very much for share your experience during your recent stay at our hotel. Regarding to the check in process we would like to inform that this is the hotel policy to ask all clients show passport & the hotel confirmation details which is same standard for all hotel. For the breakfast is would be good if we can have more describe how is terrible and then hotel can take the comment to improvement. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
The staff provide unclear information when checking in. Check out takes a long time. The bathroom door was damaged. Your water temperature control did not work properly. Water always came out too hot even when i tried to balanced the temperature. The compressor is loud. Spacious swimming pool. The hotel is easy to find, convenient for eating.
Stayed 2 nights in Feb 2019
Response from Tarn on Mar 23, 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

2/10 Terrible

Atif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most disgusting hotels I've been to
Firstly the room wasn’t ready for almost 1-2 hours. But that’s not the main issue, afterwards when I went to the room it was dirty, worn down, it smelled so bad, it wasnt nothing like the photographs. It was beyond a livable the bathroom was also nasty old gray dirty mold in the corners. It was simply disgusting. Make sure you don't book here. The hotel should put real photos. I actually left the hotel within 1-2 hours of checking in as it was unbearable and booked another hotel.
Stayed 1 night in Feb 2019
Response from Tarn on Feb 25, 2019
Dear Atif, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Okay

Sana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Tarn on Feb 22, 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs closing and re-furbishing
The location of this hotel is wonderful and that's it, we were so disappointed at check in, the lobby is so scruffy and doesn't give you any confidence of what's to come, our room was at the rear of the hotel, where most of the rooms are, the whole area needs re-furbishing, there's loose concrete and black mould everywhere, over half the rooms in this area have a view of a side wall of another hotel with air-conditioning units running and the trash corridor. This hotel is an absolute disgrace to the Ramada Brand and the management running it really couldn't care less.
Stayed 4 nights in Jan 2019
Response from Tarn on Jan 28, 2019
Dear Alma, Thank you for your stay with us and for sharing your experience. Please accept our sincere apology for the unpleasant experience during your stay with us. We appreciate your valuable feedback as it helps us to improve and kindly to inform that we are on process to have plan for refurbish in near future. We hope that you will consider to welcoming you back for the chance to show you our improvement. Yours Sincerely, The Management.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Super helpful and friendly staff, can’t fault the service. The hotel needs possibly a bit of tlc- the gym was not as expected, the roof garden walled up and perhaps a fresh kick of paint to revive it a bit. Location wise it’s great, the beach is close by and all amenities within easy walking distance. Wi-fi in the room was hit and miss.
Stayed 12 nights in Dec 2018
Response from Ms. Onuma Wihok on Jan 17, 2019
Dear Values guest, Thank you very much for take your time to write the review and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. Really appreciate that our staff service is exceed your expectation and kindly to inform that we already address all issue which we need to improve to the department concern. hank you once again from all the team at Wyndham Phuket Southsea. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for access to the beach adjacent (across the main road). The room was clean, bed linen and mattress were far better than expected (good quality). The hotel is a little dated, but perfectly fine and importantly, very clean. We stayed 2 nights and would certainly stay again.
Stayed 2 nights in Jan 2019
Response from Ms. Onuma Wihok on Jan 17, 2019
Dear Values guest, Thank you very much for sharing your wonderful review and highlight " good location for access to the beach , room clean and room condition is exceed your expectation. Thank you once again from all the team. We all look forward to welcoming you back Soon. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like it because parking was quick and easy, also very close to Beach, room was a little bit dated but clean. Would stay there again. Internet speed was decent however television channels were super fizzy
Stayed 2 nights in Dec 2018
Response from Marie on Jan 5, 2019
Dear Value Guest, It has been our great pleasure to welcome you at Ramada by Wyndham Phuket Southsea. Thank you for sharing your feeling about your stay with us. We are delighted that you enjoyed your stay. Your appreciation will be share with our team members which will be a great encouragement, as we continue to strive towards service levels which our guest will come away with positive impressions. We look forward to welcoming you again soon. Best regards,

4/10 Poor

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Marie on Jan 5, 2019
Dear Valued Guest, Thank you for your feedback.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the room allocated was damp, the bedsheets were not clean, the phone in the room was out of order and we only had cold water to shower in. Our requests to be moved to another room were ignored.
Stayed 9 nights in Dec 2018
Response from Marie on Jan 5, 2019
Dear Value Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Regarding your comment, We have instructed to our department who concern to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of your next visit and our future guest. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and you will give us the opportunity of welcoming you again soon. Best regards,

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018
Response from Marie on Dec 28, 2018
Dear Valued Guest, It was our pleasure to have you with us in Ramada by Wyndham Phuket Southsea. We hoped you enjoyed your stay. Thank you very much for your review. Have a great day.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Location is good Staff is co-operative However property needs renovation. Need to improve cleaning and room service.
Stayed 3 nights in Dec 2018
Response from The Management of Ramada by Wyndham Phuket Southse on Dec 13, 2018
Dear Value guest, Thank you very much for sharing your experience. We are delighted to note that you enjoyed the service provided by our staff. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip in the nearest future. Yours sincerely, The Management of Ramada by Wyndham Phuket Southsea

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The sliding door to the pool wouldn't lock or shut properly and the room was full of mosquitos (and we tried 4 rooms before having to accept the one we stayed in, the air conditioning smelt, was really loud and the control panel didn't work properly. We stayed in a pool access room, paying well for it and it wasn't worth it. This is our 5th time staying here and will be the last, we were disappointed as nothing has really been done to the resort since going there in 2004. We persisted as the location is great, but thats the only good thing. Meals were below average as well. I don't usually do reviews if its not good but this hotel needs to do an upgrade!! and soon.
Stayed 9 nights in Nov 2018
Response from The Management on Dec 10, 2018
Dear Value Guest, Thank you for your stay with us and for sharing your experience. Please accept our sincere apology for the unpleasant experience our service during your stay with us. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours Sincerely, The Management.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities
Location is close enough but property could have been cleaner.
Stayed 3 nights in Nov 2018
Response from The Management. on May 3, 2019
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours Sincerely, The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018
Response from The Management on Nov 1, 2018
Dear Value Guest, Thank you for your feedback. It was a pleasure to have you with us. Have a nice day. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort but needs a little oomph. maybe a few activities The restaurant was deserted apart from breakfast. Hence we were hesitant to eat anything there apart from the breakfast.
Stayed 1 night in Oct 2018
Response from The Management. on Nov 1, 2018
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours sincerely, The Management.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay at the Ramada. The staff and manager were super friendly and very efficient. The manager was always around inquiring about your well being and responded immediately to all requests. The hotel is conveniently located across the road from the beach and close to all restaurants and shops.
Stayed 12 nights in Oct 2018
Response from The Management on Nov 1, 2018
Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are very pleased to read that you enjoyed your stay with us at Ramada by Wyndham Phuket Southsea. We hope that you will consider us for your next trip. Yours sincerely,

6/10 Okay

Katie, Australia

Liked: Staff & service
Close to beach & main street. Restaurants & bars within a short walk. Value for money. Larger resort than we thought & our room was the furthest from the pool, & reception. The hotel was empty, so it would have made our stay more enjoyable, to have a room closer to the front of the resort.
Stayed 3 nights in Jun 2018
Response from Nan on Jun 18, 2018
Dear Katie, Thank you for your review of the hotel. We may wish that there will be an opportunity on your next visit to stay near by pool and reception please book to our Deluxe club room. We are to have the pleasure of welcoming you back again . Yours sincerely, Management

8/10 Good

Joyce

Liked: Cleanliness, room comfort
Good Value
Excellent location right across the street from the beach. Nice area with good restaurants and shopping. Rooms are large.
Response from Marie on Apr 12, 2018
Dear Value Guest, It has been our great pleasure to welcome you at Ramada Phuket Southsea and thank you for sharing your feeling about your stay with us. We are delighted that you enjoyed your stay here. Your appreciation will be share with our team members which will be a great encouragement, as we continue to strive towards service levels which our guest will come away with positive impressions. We look forward to welcoming you again soon.

6/10 Okay

Charlie, Victoria Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
HOTEL STAFF
The Hotel staff are not very friendly and the buffet breakfast is average. They need to smile more. Lot of group staff chatting during breakfast service. Was asked to hand over a 3000 Baht security deposit after paying the full cost of my accommodation. Not up to 5 Star standard. The hotel needs maintenance. The timber decking around pool needs serious attention. Fittings are starting to rust. Hotel management lacking. Met other quests who would not stay there again. Only positive was the Housekeeping Ladies work hard.
Stayed 9 nights in Feb 2018
Response from Marie on Mar 27, 2018
Dear Valued Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that areas highlighted are being addressed for improvements ahead. Regarding your comment, we have instructed our departments concerned to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of our valued guests. We hope this experience will not impair your trust in Ramada Phuket Southsea. It has been a pleasure to have you with us.

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice beach nice staff terrible hotel.
On arrival good check in, room which was a pool side room excellant, the breakfast so so the pool area absalutly terrible ,the decking was a mess and a health hazard, I am suprised no one has broken their ankle. 215 rooms and 15 sunbeds. In there picture you have a sunbed with a 4inch mattress, does not exist (Don't believe the photos) the beach lovely would be the only reason for staying here. Final comment never again.
Stayed 7 nights in Feb 2018
Response from Marvin Salalima on Feb 28, 2018
Dear Value Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Regarding the sun beds that you had mentioned we already provided a brand new more than 30 units of sun beds for the convenience of all our valued guest. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Marie on Feb 13, 2018
Dear Valued Guest, It has been our great pleasure to welcome you at Ramada Phuket Southsea. Thank you very much for choosing to stay with us. Looking forward to serve you again on your next visit. Have a great day ahead.

8/10 Good

Richo, SYD

Liked: Cleanliness, property conditions & facilities, room comfort
Smaller Resort. Close to everything
Stayed in Room 512. The best room at the hotel. In my opinion. Sun all day. Only one neighbour. Was terrific. Breakfast was fine. Don’t expect too much. Hotel is not as busy as sone of the other resorts in the strip. Which was a plus for me. Recommend room 512. Staff? Hmmm? Ok....? Not amazing, but I don’t need hotel assistance when on holidays. They were fine. I liked the room I was in and just accoss from the beach. I would stay in room 512 again (only).
Stayed 3 nights in Dec 2017
Response from Marie on Dec 19, 2017
Dear Valued Guest, It has been our great pleasure to welcome you at Ramada Phuket Southsea and thank you for giving us a feedback. We are delighted that you enjoyed your stay with us. It will be our great pleasure to have you when you plan to visit again. Thank you once again and have a great day.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Karon Beach Phuket
We picked a room with a pool view and the room was lovely, spotlessly clean and serviced everyday. The breakfast was plentiful with a great variety to eat. My only complaint was the internet service as you kept losing the WiFi signal and had to keep signing in.
Stayed 8 nights in Nov 2017
Dear Mr. Philip, It has been our great pleasure to welcome you at Ramada Phuket Southsea. Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Best regards, Marie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location!
We had a 4 nights stay at the pool access room. The room is relatively clean but there is a damp stench. We sprayed mosquito repellent in the room and the stench will be covered. This will be also prevent mosquito from coming into the room. The pool is a bit small but lucky the period we went is low season and the pool is not really crowded. Breakfast variety is really too less and not very yummy. The location of Ramada Southsea is super good. Walk out of the resort and Karon beach is just in front. Along the stretch of roads have shops and restaurants too. It's really convenient. Overall our stay was good!
Stayed 4 nights in Aug 2017
Dear : Guest Thank you for taking your valuable time to let us know your feedback. We appreciate your comments on staying at Ramada Phuket Southsea . I will share your comments with the team. And will encourage all of our employees as we strive to continuously improve the quality of our service. Thanks again for sharing your experience in the conference. We look forward to welcoming you back in the near future. Yours sincerely, Ms,Duangnet S. Reservation Manager & Online Sales support,

4/10 Poor

Anupama

Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2017
Dear : Guest Thank you for taking your valuable time to let us know your feedback. We appreciate your comments on staying at Ramada Phuket Southsea . Please we are very pleased to acknowledge for more information. Do not hesitate to contact us if you need further assistance. Yours sincerely, Ms, Duangnet Sumen Reservation Manager & Online sales Support,

8/10 Good

jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
would stay again
enjoyed the stay at Ramada, clean, comfortable, good breakfast. Wifi was very slow and fristrating

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good enough
A simple 2.5/3 star hotel. The back rooms need renovation are outdated. Maybe the rooms upfront are newer! The building has lived a life and you can see this in the bathrooms clearly. The location is close to the beach (3 minute walking and crossing a main road). It is also close to many resturant and shops. The hotel staff is nice but may not be as knowledgeable, so be ready to do the work yourself. Breakfast was VERY basic. Just eggs and some toast, small fruit selection, simple coffee, and few vegetables. Overall just 2.5 star

8/10 Good

Miss, NZ

Liked: Cleanliness, staff & service, room comfort
Excellent location
Stayed 12 nights, lovely staff so helpful and friendly. Room was great, had everything we needed, good space. Great bathroom And beds. Pool was excellent and cocktails at pool bar were yummy, from only 180 baht. overall great place to stay close to shopping, restaurants and massages.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Close to beach
Disappointing for several reasons. Breakfast was very poor. Hotel staff seemed to lack knowledge and ability to communicate in English. They also didn't seem very helpful.

8/10 Good

elangoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mr.jean, bangkok, thailand

Liked: Cleanliness, room comfort
Short stay in phuket, karon beach
How to say, first i looked for another hotel in karon beach area. More luxurry but the end. Hotel staff was not good as we should pay for that. Not polite at all. Then i look for new one. I found ramada, easy to park car. Short walk to reservation. Staff is polite. Friendly. Yes!!! It was nice for holiday. You look for nature and some nice people. Room is good. I say super good. Can open door and jump to pool. I just stay for 2 night there. But be love with that. I will be back there for sure. Thanks hor hotel that coach their staff to be professional of services. ;-) Mr. Jean

4/10 Poor

Cindyk, Gold Coast

Not for me
Just returned from 5 days at the Remada,good points near the beach that's the only good point . The pool chairs are like gold (very lucky if you can get one) there reserved from 6 in the morning until dark and not checked by the pool staff at all .....he's to busy making sure no one eats by the pool even if it's a Lolly in your mouth walking through the area it's like being in a holiday prison

8/10 Good

Danny, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommendable stay
The room electric failed even when the card was in place the first night which frightened us to death ...u know what I mean when you're at a hotel room Thankfully the engineer came in speedy to help tackle the problem

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a better place
Hotel is very dirty,very noisy,U can hear absolutely everything in ur room what happened outdoor. Specially the other accommodation which near hotel,always washing and cleaning something at 8 am. Everyone who would like to have rest and sleep lots on holidays should not go there. Even that they have "do not disturb " warning,cleaner anyway will come at 9 am and be calling U. Not understanding that U say come later she even will open ur door. Terrible. They cleaning room just making it look like cleaned,floor still will be dirty for days. All what they do is make up bed. Shower is funny,it has super hot water or super cold water,some days if U are lucky it can be medium. Breakfasts are not bad for this hotel,location is also good. But rest is terrible.Would not advise anyone. Def would never be back.

4/10 Poor

Nat, Cambridge UK

Disliked: Staff & service, property conditions & facilities
Much unloved hotel in need of TLC
We stayed here for a week in a 'club' with pool access. In most hotels a club room gives you additional benefits and a superior room. There were no benefits and room was average but very dark but the worst things were 1. Having no hot water for the majority of our stay. When it did work you had to run the shower for at least 15 minutes to get lukewarm water, the staff weren't particularly bothered although there were one or 2 that seemed embarrassed that by the 3rd day and 3 'maintenance' visits it still didn't work. 2. The breakfast was so bad that after the 2nd day (and another complaint to the manager) we went elsewhere and paid for breakfast as the food hygiene standards were 'worrying'. I couldn't work out why the bacon looked like it had been steamed and was cold - the 2nd day I saw where it was kept. Precooked in a container covered in cling film on the floor. The bacon on the shelf that you helped yourself to was simply topped up from this precooked mass of bacon as it ran out. The omelettes were a strange brown colour. We were concerned about when the pre-mix had been made and how it was stored following the bacon revelation. The staff at breakfast I would simply describe as 'going through the motions', there's no organisation, tables aren't properly laid, you often need to go and find the missing cutlery, cups, salt etc. but the final straw for us was; when I was given a napkin from another table that had lipstick on it, I could go on.....

8/10 Good

Calum, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good room in a great location across from the beach.

8/10 Good

David, Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eight out of ten
Great position. Good breakfast. Great value for your money

10/10 Excellent

mel , m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. But the pool was warm
It was a great spot. Great position. Really nice staff. Spoke good English at the front desk. Down side. The pool was like a hot bath

6/10 Okay

Joe, Northern BC, Canada

Not a bad place
Pool is small. Hard to find a chair after 10am. Breakfast was ok but nothing to rave about.

10/10 Excellent

Graham, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
beaches are covered with rubbish. used to have mini bars and eateries on the beach, now gone. Third visit to Karon, and the last

2/10 Terrible

chris, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly unpleasant feel
Had the superior room for me and missus which was 2 beds pushed together, powers did not work and very unhelpful staff and disinterested! Although given it was quiet season the breakfast was lousy cold and unedible even though we got there at 645am 15minutes after opening. I told the supervisor if you could call them that and they just smiled then started to abuse us in Thai to the other staff thinking I did not understand! Well that was our first nights stay! We did not want to stay any longer but as we had paid for 10 nights we thought we shall try to work around it. We thought we would check out other hotels close by to see if that's what the area was like and NONE of them where remotely that unpleasant, now I could see why there was only 10 rooms or so taken at Ramada! After 5nights we had to move hotels to a place where staff looked happy and willing to accomidate you! I have stay in Phuket numerous times but none have been that unpleasant. I Do not and Will not recommend this to anyone...carefree and lacklustre in attitude place!
Response from The Management Team on Aug 6, 2014
Dear Valued Guest, Thank you for your review. Your feedback is very important to us as it allows us to continually improve our product and service. Please allow us to apologize as we unfortunately have not managed to deliver an experience in line with your expectations in the restaurant. We will personally address the concerns you have raised with our team to ensure we provide nothing but four star services. I do hope that these isolated incidents will not detract from you providing us with another opportunity to restore your faith in Ramada Phuket Southsea. Best regards, The Management Team

8/10 Good

colin, Sydney Australia

Liked: Cleanliness, room comfort
The phuket ramada
I have stayed in many Ramada hotels around the world this is the worse run Ramada i have stayed at even tho my reservation stated that internet was included in the rate i had to pay 2000.00 bart a weeks internet thats around 60.00 Australian dollars close to what i pay for 3 months at home. Also only one devise can use the internet with the code if i payed another 2000 bart i would been allowed 2 devices my mobil and my laptop. However i did bring this to the hotels attention and the hotel manager who kind of said he was working on it etc etc told me that i was staying in a room that does not provide free internet i then took my laptop to reception and showed him and his staff his own website thats stated the hotel offers free wifi to all rooms he told me it was a mistake however seeing i was staying in the hotel for 2 weeks he would offer me one weeks free internt .He should of refunded my money rather than give me free internet axcess for a week.he did send me a letter to appolgise for the inconvience and a fruit platter ( very nice ) but I see they are still advertising free internet in all rooms . Most good hotels internet is free i class the Ramada as a good chain of hotels .Nice hotel needs to stop ripping people of with the ad on costs .It's a 4 star hotel people pay good money already to stay here without being stung again and again.

4/10 Poor

Ola, Mallorca, Spain

Disliked: Property conditions & facilities, room comfort
Disappointing hotel
This hotel reminds me of a hospital more than a holiday hotel with its bare cement walls and floors. Not at all the Thai style I have become accustomed to over the more than 20 years I have visited Thailand. The breakfast was also very disappointing with very slow service where you have to stand in line for 10 to 15 minutes to get a fried egg, and the fruit juices, if you can call it that, was horrible to say the least. Bottom line; I will NEVER stay in this hotel again..!!

6/10 Okay

Colin, SydneyAustralia

Disliked: Room comfort
Great Location,Rock Hard Beds
When we arrived at the Remada we had a problem with check-in.The girls on the desk didn't seem interested in rectifying the problem,Once fixed the only problem encountered was the un-organised breakfast.Apart from those problems all else was good but an overrated hotel for the price.

8/10 Good

Leanne, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lots to offer
The Ramada South sea is in a fantastic location in the middle of Karon beach which makes it close to the main drag aswell as right across the road from the beach. The pool, while small is cool ( ie: refreshing when it is hot) and the lounge area is nice if you can get a spot. The staff are friendly and helpful and their is live music in the evening that is good quality. The restaurant is quite good ( we only ate on one occasion) but the breakfast buffet is a little sub standard for a four star hotel where food runs out, is a bit limited in choice and the egg station is undermanned with a trainee and so the queues for an egg ( regardless of time of morning) can be quite daunting!

8/10 Good

Yvette, Australia

Liked: Cleanliness, staff & service
Nice Hotel very close to the beach
Ramanda South Sea is very close to the beach and this is its major attaction. The hotel is very western in it decor which is not what we really wanted in Thailand but its location to the beach and plenty of eating venues is excellent. The staff were very helpful and the breakfast buffet was reasonable. Overall the price we paid for our visit made up for tthe western style of this hotel. We will return again.