Beach bar

Reviews of Ramada Plaza by Wyndham Nags Head Oceanfront

3 out of 5
Ramada Plaza by Wyndham Nags Head Oceanfront
1701 S Virginia Dare Trl, Kill Devil Hills, NC

Reviews

8.0

Very Good

Rating 10 - Excellent. 415 out of 1011 reviews" "
Rating 8 - Good. 306 out of 1011 reviews" "
Rating 6 - Okay. 153 out of 1011 reviews" "
Rating 4 - Poor. 89 out of 1011 reviews" "
Rating 2 - Terrible. 48 out of 1011 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Katarzyna A

Traveled with family
Had a ocean front room. Room and property can use a renovation. It was happening during our stay so im guessing they are working on it. The hot tub was hot one day, not another and then hot again the next day same with the pool there ware days it was nice and days it seemed cold.The girls at the front desk are wonderful helpful and have great recommendations for places to visit and where to eat since there isn't that much to choose from at the hotel.
Stayed 5 nights in Apr 2024

8/10 Good

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay?
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rey friendly
Stayed 4 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 25, 2024
Dear Debra,Thank you for a Perfect Score Rating on your stay at Ramada Plaza by Wyndham Nags Head Oceanfront.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet convenient location. Room very comfortable and clean. Enjoyed the Tiki bar onsite
Stayed 1 night in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 24, 2024
Dear Robin,We're delighted to hear that you enjoyed your stay at our quiet and convenient location! It's wonderful that you found the room comfortable and clean. We're thrilled that you were able to enjoy our onsite Tiki Bar as well. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay soon!Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

6/10 Okay

Mary, Evington

Liked: Cleanliness, staff & service
Room was very clean. Room corridors dated. Lobby coffee not kept filled. Check in personnel hard to find. Restaurant appeared to be cafeteria style but we did not eat there. Housekeeping very friendly.
Stayed 3 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 23, 2024
Dear Mary,We appreciate your feedback and are pleased to hear that you found your room to be very clean. However, we apologize for any inconvenience you experienced with the dated corridors, the availability of lobby coffee, and locating check-in personnel. Your comments will be shared with the relevant departments for improvement. We're glad to hear that the housekeeping staff was friendly, and we hope to have the opportunity to welcome you back for a better experience in the future.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

6/10 Okay

Beth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The desk clerk when we checked in wasn't very friendly, she also had an attitude about moving us from the dog floor (1st floor) to any other floor. But she finally did move us. I just felt like it was an imposition. Wait staff was great, so was housekeeping. We had to check out a day early, as my roommate had a terrible headache and wasn't feeling well from being awakened so often during the night from the folks in the next room. When we checked out Saturday morning, the young man at the front desk said he would make an exception that we were a little past 11:00 (checkout time) and refund out 1 night charge and email us the receipt. After the same lady (from check-in day) returned she told him ahe couldn't do that since we used Expedia and to take it up with them! I have tried to reach a human at Expedia but have been unable. Please advise me how to proceed with a 1 night refund. This concerns me that hotels have a bad attitude about people using a 3rd party service. Thank you for following up and I hope to get a response from you soon.
Stayed 3 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 24, 2024
Dear Beth,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the lack of friendliness from our desk clerk during check-in and the disturbance caused by neighboring guests. We appreciate your kind words about our wait staff and housekeeping team. Regarding the refund issue, we're sorry for any confusion caused. We value all our guests, regardless of booking method, and strive to provide exceptional service.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Lois

Traveled with group
Liked: Cleanliness, staff & service
We arrived and they were painting at the entrance, it was like an obstacle course trying to get in the door. Large equipment and cones around with safety tape.
Stayed 1 night in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 23, 2024
Dear Lois,We apologize for any inconvenience you experienced upon your arrival due to our ongoing maintenance work at the entrance. We understand that navigating through the painting equipment and safety precautions may have been challenging and not ideal for your arrival experience.Please be assured that we are committed to maintaining our property and ensuring a safe environment for our guests. Your feedback is valuable to us, and we will use it to improve our communication and minimize disruptions during such maintenance activities in the future.We appreciate your understanding and patience during this time. If there's anything else we can do to enhance your stay or address any concerns you may have, please don't hesitate to reach out to our staff.Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless experience in the future.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Enjoyed our stay. The restaurant inside the hotel had live music that was very good and the food and service were wonderful too! Will definitely stay there again the next time we're in Nags Head.
Stayed 1 night in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 19, 2024
Dear William,We're delighted you had a great stay at our hotel! It's wonderful that you enjoyed the live music and delicious food at the restaurant, as well as the excellent service. We look forward to welcoming you back the next time you're in Nags Head. Thank you for choosing to stay with us!Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 19, 2024
Dear Thomas,Thank you for rating your stay at Ramada Plaza by Wyndham Nags Head Oceanfront.  We hope to host you again for your next trip to Ramada Plaza by Wyndham Nags Head Oceanfront to serve you with a more comfortable stay and enhanced experience.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

4/10 Poor

Lynne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing issues. Shower would not drain and issues with toilet flushing. Upon arrival staff was NOT friendly at check in. Hot tub temperature adjustment broken. Water was colder than pool. Entirely too many children in hot tub. Did not have a complimentary toothbrush. Never have I stayed at a hotel where basic necessities were not complimentary. Carpet was dirty. First and last time I will stay at a Ramada.
Stayed 1 night in Apr 2024
Response from Ramada Plaza Management on Apr 19, 2024
We appreciate your coming and visiting here on the Outer Banks. Our property does provide basic toiletries such as: soap, shampoo, conditioner, mouthwash, and make up remover pads. For other items outside the norm, we have a sundry shop in the lobby for any items which may have been forgotten by guests when packing. I did find the maintenance request about the slow drain and that maintenance did take care of this issue soon after they were alerted of the issue. Unfortunately during the time period you were here, we were waiting on a part to be shipped so that the hot tub could be repaired. So we are sorry that it was down during that time period, but hope that you were able to enjoy the heated pool instead. We do hope that you would afford us the chance to show you the great service that others have experienced while staying with us in the future.

10/10 Excellent

Luis, Winchester

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 22, 2024
Dear Sarah,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Ramada Plaza by Wyndham Nags Head Oceanfront.  We work tirelessly to ensure our guests experience the best hospitality in Ramada Plaza by Wyndham Nags Head Oceanfront.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

8/10 Good

Micheal

Business traveler
Liked: Cleanliness, property conditions & facilities
The staff was great excluding the Onsite Manager, Allie I think her name was. I had stayed there for three nights and needed to extend my stay one more night. She refused to allow me to use my business cc to add the additional night stating that she could not risk it because she didn’t know if it was my business card. Well this is the same card I used with Expedia and the same card I used for the deposit at the hotel. It wasn’t like I was some random coming in off the street….
Stayed 1 night in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 22, 2024
Dear Micheal,We apologize for the inconvenience you experienced during your stay regarding the extension of your stay and the use of your business credit card. It's regrettable to hear about your interaction with the onsite manager, Allie. We understand your frustration, especially considering your previous use of the same card for booking and deposit. Your feedback is important, and we'll address this issue to ensure a smoother experience for our guests in the future. We appreciate your patience and hope to have the opportunity to welcome you back for a more positive experience.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
They are doing upgrades on the hotel which made it a little noisy. However, maintaining occupancy while doing upgrades and only a small inconvenice is a tribute to the hotel and staff!
Stayed 5 nights in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 22, 2024
Dear Philip,We appreciate your understanding regarding the upgrades being done at our hotel and apologize for any noise disturbance it caused during your stay. It's great to hear that you found the inconvenience to be minimal and commend the hotel staff for their efforts in maintaining occupancy during the upgrades. Your feedback is valuable to us, and we're grateful for your patience and support. We hope to welcome you back for a more enjoyable stay once the upgrades are complete!Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Gerard

Liked: Staff & service
Good
Stayed 1 night in Apr 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 23, 2024
Dear Gerard,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Ramada Plaza by Wyndham Nags Head Oceanfront.  We work tirelessly to ensure our guests experience the best hospitality in Ramada Plaza by Wyndham Nags Head Oceanfront.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Alyssa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a great price. It was clean, in the heart of everything, the Tiki Bar was nice and the indoor pool & hot tub was an added perk. Would recommend!
Stayed 3 nights in Mar 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 24, 2024
Dear Alyssa,Thank you so much for leaving us an all-star rating—it's much appreciated! We're thrilled to hear that you had a great stay with us! It's fantastic that you found our hotel clean and centrally located and enjoyed amenities like the Tiki Bar, indoor pool, and hot tub. Thank you for recommending us, and we hope to welcome you back for another wonderful stay soon!Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

6/10 Okay

Julia

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
It was Beachfront and pet friendly, however all pet rooms were on the first floor with dune or parking lot view. I initially wanted to book an ocean view, but that was not possible with my pup. There was no real grass or nice place for the dogs , except a sandy area at the end of building. Compared to the hotel next door that had a nice grassy and fenced in area. Room was smaller than it looked in pictures. The hallway at entrance was very narrow and the barn door at the bathroom was useless: if you closed it, you could not open room door. Very poorly designed. Shower pressure was very low and drain must have been partially clogged because by end of shower the tub was about a quarter full of water. Lamps were very old without usb. There were no usb ports. Heater was very loud and annoying at night. Breakfast was average , at a reasonable cost, eggs were not fresh, but from the box. Restaurant was ok for dinner, but we only went there once. Not too much variety. There was a back door in the room that opened to the dunes: it was cold outside when we stayed and there was a very cold draft coming in: we had to put a towel at the bottom of door to block some of the wind. Pool and hot tub were nice. Overall, not a great stay: I would not book here again.
Stayed 6 nights in Mar 2024
Response from Guest Service Mgr on Apr 2, 2024
Guest feedback is important to us, so we do appreciate you taking time to leave comments online. We are sorry to see that your visit here with us wasn’t better enjoyed as we hoped it would be. We will be sure to discuss all of your comments with our staff and make improvements once they are researched further. We hope the rest of your time with your dog was pleasant and you had fun exploring the Outer Banks area.

2/10 Terrible

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Service Mgr on Apr 2, 2024
It is truly disappointing to see your review rating and know that you did not have a better time while with us here at the oceanfront. We do apologize for any inconvenience and hope that you brought this to the attention of our staff while you were staying with us. Hopefully the rest of your time exploring the Outer Banks area was enjoyable.

10/10 Excellent

Jenna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! What a great place. ALL staff have been super nice and friendly that we have encountered from check in to housekeeping. Everyone goes out of their way to be kind, answer questions and be helpful. This hotel is very well maintained and has all amenities one could want. We will be coming back!!
Stayed 1 night in Mar 2024
Response from Guest Service Mgr on Apr 2, 2024
Thank you, Jenna, for sharing feedback about your recent experience here at Nags Head Beach! Nothing makes us happier than guests having a memorable time at the oceanfront whether they traveled from out of state or just a few miles away. We hope you enjoyed our hotel amenities and comfortable guest room equipped with complimentary Wi-Fi access, a refrigerator and microwave for added convenience. Our location is fantastic year-round providing tranquility of the ocean, an onsite restaurant overlooking the beach, an indoor pool and hot tub, and all within a relaxing setting. We appreciate your glowing compliments and look forward to having you back again!

8/10 Good

Jose, Falls Church

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The staff were professional and attentive. While our room was not ready when we arrived, they provided us breakfast vouchers for having to wait - a nice and considerate touch. When we had an issue with the toilet leaking, they had maintenance fixing the issue within 10 minutes. All my interaction with staff was very pleasant and congenial.
Stayed 2 nights in Mar 2024
Response from Guest Service Mgr on Apr 2, 2024
Thanks so much for choosing to stay here with us in Nags Head recently. While we are sorry for any delay with checking in and with the toilet in your room, we are thrilled to know that our fantastic staff quickly accommodated your needs and made the situation satisfactory. We hope during your visit, you and your family had fun taking walks along the beach, relaxing on your private balcony and enjoying our onsite amenities. It would be our pleasure to have you back again.

10/10 Excellent

Annisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with construction, it was still nice and peaceful! Staff were great and very friendly!!!
Stayed 2 nights in Mar 2024
Response from Guest Service Mgr on Mar 27, 2024
Fantastic, Annisha! We strive to make all of our guests comfortable and relaxed when they stay with us, and it was our pleasure having you with us. We appreciate your patience while areas of our hotel are still under renovation, and we are excited to show you the results the next time you come to visit. Our wonderful staff is working hard to ensure it does not affect the relaxing beach experience that our guests have. We hope that you had time to enjoy a meal at our Beachcombers restaurant and found our food tasty and delicious. Ocean views from our restaurant, Tiki Bar and back deck area are fabulous and we hope you enjoyed them as well. It would be our pleasure to have you back with us again in the future!

10/10 Excellent

MICKEY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool/hot tub were perfect for my wife/rehabbing injury with hip due to school site mishap.
Stayed 4 nights in Mar 2024
Response from Guest Service Mgr on Mar 27, 2024
We truly appreciate you sharing feedback online about your recent experience here at the oceanfront and we are delighted to know that your wife enjoyed our indoor heated pool and was able to continue her rehab. Our centrally located oceanfront hotel here in Nags Head is an excellent choice for tourists wanting the sand and surf as well as other great attractions offered along the coastline. Guests also love lounging on our spacious back deck area sipping tropical beverages from our Tiki Hut, or simply admiring the ocean views from their private balcony. We appreciate your business and hope you will be our guests again.

8/10 Good

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. Staff was very accommodating and professional. Location is perfect. We loved the hot tub & outdoor seating areas. Loved our Dune View room. Bed was soft but comfy. The room was very clean. I would stay her again.
Stayed 1 night in Mar 2024
Response from Guest Service Mgr on Mar 27, 2024
Shawn, we love hearing when our guests have a wonderful time here at the beach, and it was our pleasure to provide clean and comfortable accommodations with outstanding hospitality. There is plenty to see and do here in the Outer Banks and many enjoy learning about America’s first flight at the Wright Brothers Memorial or flying kites at Jockey Ridge State Park. Our guests also enjoy driving along the scenic coastal highway visiting unique and charming towns along the way. We are delighted to see that you rested comfortably and loved the mattress and great ocean views. We look forward to having you back again! Thank you.

8/10 Good

Douglas

Stayed 3 nights in Mar 2024
Response from Ramada Plaza by Wyndham Nags Head Oceanfront Manag on Apr 22, 2024
Dear Douglas,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management

10/10 Excellent

Jonathon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed her for 6 days and absolutely loved it. When we arrived I was overwhelmed with how clean and good everything looked around the hotel and inside the room. The area outside with the tiki bar is amazing and the food in the hotel is to die for. The breakfast they served everymorning is all you can eat for around 10$ a person. The over easy eggs I had everymorning were perfectly cooked All the drinks were amazing as well. 10/10 would stay again !!
Response from Guest Service Mgr on Mar 19, 2024
Fantastic to hear Jonathon! It was our pleasure hosting you here for 6 days at the oceanfront and we are thrilled to know you all had a great time. Spending time at the beach is great year-round, offering scenic ocean views, a great tropical themed Tiki Bar with delicious menu items and tasty cocktails as you found. Hopefully you also spent time relaxing in the pool and hot tub area as well. We look forward to seeing you next time!

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Service Mgr on Mar 19, 2024
Thank you for taking time to rate your recent experience here with us, Clarence. Nothing makes us happier than knowing when our guests have a restful and relaxing stay with us at the beach. We hope you also enjoyed the delicious, fresh fare and ocean views from our Tiki Bar or Beachcomber restaurant while admiring the ocean waves. Hopefully our free wi-fi access and other in-room amenities were of value as well. Thank you for choosing the Ramada Plaza Nags Head Oceanfront for your Outer Banks vacation plans and we would love to have you back for another beach get-away.

6/10 Okay

Carl

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t impressed with room and room size for that price. Door and lock looked like it’s been broken into a few times. Balcony all rusted with a random steel bar just laying there Wouldn’t go back again
Stayed 1 night in Feb 2024
Response from Guest Service Mgr on Mar 5, 2024
Thank you for staying with us recently, Carl, and taking the time to leave valuable feedback. We are truly sorry for any items needing attention during your visit and have alerted our maintenance staff to research your comments immediately. Hopefully the rest of your stay was enjoyable, and you enjoyed our stunning ocean views either from your room or from our Surf Club Ocean Grill restaurant. Should you decide to return back again, we’ll be sure to make it up to you.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area was very clean staff friendly rooms clean
Stayed 2 nights in Feb 2024
Response from Guest Service Mgr on Feb 27, 2024
Cleanliness is very important to us, so we very much appreciate you noticing the hard work of our housekeeping department, Marion! Guest satisfaction is our main goal, so we are delighted to read you had an excellent visit and enjoyed your time with us at the oceanfront. Hopefully you were able to enjoy our indoor pool or have a delicious meal at the restaurant. We’d love to have you back again for a longer stay, so be sure to keep us in mind!

6/10 Okay

Ann Liv

Liked: Property conditions & facilities
Disliked: Cleanliness
Loud construction But great pool Nice staff
Stayed 6 nights in Feb 2024
Response from Guest Service Mgr on Feb 27, 2024
We are delighted to read that you enjoyed our oceanfront hotel and amenities Ann. During the winter months we take advantage of the quiet time and do a lot of renovations and improvements. We are doing our best to keep the noise and work crews from affecting our guests, but we do appreciate your patience through this timeframe. Hopefully you loved waking in the morning to one of our stunning sunrises or taking walks along the shoreline. The Outer Banks is a great place to stay any time of year, so we hope you will be our guest again.

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is on the beachfront, restaurant was a bit cold. Inside breakfast area very nice. Staff was very friendly.
Stayed 1 night in Feb 2024
Response from Guest Service Mgr on Feb 27, 2024
Excellent, Patti! We value guest feedback and are thrilled you and your family had such an amazing time here at Nags Head Beach. We love hearing when our hard-working and dedicated staff provided our guests with superior service and hope you found your accommodations clean and comfortable as well. We are sure that you found value in having the beautiful Atlantic Ocean right out our back door and hope you took advantage of many of our other great features. (Onsite restaurant, fitness room and more!) We hope you will be coming back soon for another fabulous beach vacation getaway. Thank you!

8/10 Good

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was nice and very helpful.
Stayed 2 nights in Feb 2024
Response from Guest Service Mgr on Feb 14, 2024
Thank you for your positive review score from your recent stay with us here in Nags Head! We truly appreciate your patronage and are so happy to hear you found your room accommodations clean, and our staff friendly and hospitable. We hope you loved our stunning ocean views and had time to take a walk along the shoreline as well. We look forward to having you back again for more rest and relaxation here at Ramada Plaza!

10/10 Excellent

Catherine

We loved the indoor floor plan as well as the outdoor decks facing the ocean. The room, the indoor pool, the breakfast as well as the customer service was fantastic! We are planning to come back for a whole week next time. We love it here!
Stayed 1 night in Feb 2024
Response from Guest Service Mgr on Feb 7, 2024
Fabulous to hear Catherine, thank you! That is wonderful that you thoroughly enjoyed our oceanfront hotel and took full advantage of our onsite amenities. Our indoor atrium pool and hot tub is surely a popular feature, and we are glad that you had time to relax and unwind there. Our beachfront setting is relaxing any time of year, and we love having guests come back time and time again. We look forward to your return next year! Thanks for the feedback.

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great rooms!
Response from Guest Service Mgr on Feb 7, 2024
It was our pleasure hosting you here at Ramada Plaza Nags Head on the beach, Alex! Providing exceptional customer service to all guests is our goal, so we are happy to hear your guest room was clean and comfortable and you liked the oceanfront view. Many guests love to relax on their balcony and take in the stunning ocean views, and some even catch a glimpse of dolphins playing in the surf. Guest feedback is helpful to us, so we appreciate you taking time to post a review. Thank you for staying with us and we look forward to having you back as our guest in the future.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and well maintained. Pool was clean. Desk attendant was very pleasant and helpful. Bed was great.
Stayed 1 night in Jan 2024
Response from Guest Service Mgr on Feb 7, 2024
Nothing pleases us more Kay, than hearing how our guests enjoy our fabulous beachfront hotel and all the nearby points of interest as well. We are glad that you took advantage of our indoor heated pool area and hope you also found value with our fast, free Wi-Fi access and our fabulous outdoor deck overlooking the Atlantic Ocean. Many people love to sit on the deck with a cup of coffee or good book and relax watching the scenic views of the crashing waves. It would be our pleasure to have you back again for more rest, relaxation, and happy memories.

4/10 Poor

Kevin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was cold in the hallway and smelled old and empty.
Stayed 1 night in Jan 2024
Response from Guest Service Mgr on Jan 30, 2024
It is disappointing to read about your recent experience here at our hotel, Kevin. We sincerely apologize for any unsatisfactory items found at our hotel during your visit with us at the beach. Guest satisfaction is important to us, so we’ll be sure to discuss this with our staff to remedy it in the future. We hope that during your time in the area, that you still enjoyed exploring the many scenic spots along the shoreline, visiting local restaurants and shops and had a good night sleep here with us.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was a return trip for me. Great service and staff. Comfortable. The only negative was the room next to mine was being renovated. This made it noisy to the point it woke me up in the morning and had to deal with it all day and into the evening. If this had been the case i would've rather been placed somewhere else upon check-in.
Stayed 3 nights in Jan 2024
Response from Guest Service Mgr on Jan 23, 2024
Virginia, thank you for choosing our beachfront property in your Outer Banks plans again, and for sharing your wonderful review online for others to read. We believe in giving our guests the best possible experience by offering plenty of helpful in-room amenities, complimentary Wi-Fi access, free parking, and a laundry facility onsite for your convenience. There is plenty to see and do anytime of the year and our easy access to the scenic coastal byway allows our guests to enjoy a beautiful drive while visiting historic lighthouses, state parks and other quaint coastal communities. Thank you for your patience while we are renovating some areas of the hotel, and we appreciate your business.

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we've been here and each time we've had a good experience. Great location, wonderful views of the ocean (we had an ocean view room) and comfortable beds.
Stayed 1 night in Jan 2024
Response from Guest Service Mgr on Jan 23, 2024
Knowing that our guests will return to visit us again is the perfect compliment. Thank you, Jerry! We are pleased to hear you enjoyed the comforts of your clean accommodations and loved our stunning ocean views. Whether you are visiting the OBX to relax and recharge or looking to explore the many great attractions in our beautiful, seaside community, our hotel is the perfect place to call you home away from home. We offer many amenities for your convenience and comfort and are centrally located in Nags Head with plenty of dining and shopping options nearby. Thank you for your feedback and we look forward to seeing you again.

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Service Mgr on Jan 16, 2024
Excellent, Craig! Thank you for choosing us in your vacation plans and for your positive review of our oceanfront property here in nags Head. Besides our excellent location and gorgeous ocean views, we hope you also found value with your convenient in-room amenities, dined at our wonderful onsite restaurant, and loved watching the waves roll to shore from our spacious back deck area or from your private balcony. While the Outer Banks is known for beautiful beaches, we are an excellent place to visit even in the off-season with plenty of attractions open year-round. We are so glad you had a wonderful time and please visit us again the next time you visit our coastal community.

10/10 Excellent

Kevin, cedarville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool and hot tub area, which were open and clean and being used.
Stayed 2 nights in Dec 2023
Response from Guest Service Mgr on Jan 16, 2024
Fantastic, Kevin! Yes, our recently renovated pool area has been a hit with our guests, and we are pleased to read that you enjoyed our atrium area as well. The beach is only steps away from our back door and allows guests to quickly access the shoreline and take walks along the surf. Our large back deck area has plenty of seating for people to relax and take in the sights and sounds of the ocean. We hope you had fun exploring the Outer Banks area and all the fun attractions and shopping nearby. Please come back again!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Service Mgr on Jan 10, 2024
Thank you for staying with us recently, Danielle, and for your excellent review rating that represents our beachfront property, centrally located here in the Outer Banks. We are conveniently near plenty of shopping and dining options, as well as many great attractions both indoors and outdoors to visit. Hopefully, you rested well in your room and found all our helpful amenities convenient to your needs, including our fitness room and indoor heated pool. It would be our pleasure to host you again in the future and we thank you for choosing us in your plans.

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Service Mgr on Jan 10, 2024
Guy, thank you for your perfect review score of our oceanfront property here in Nags Head. We hope your score means you received excellent service from our professional team, loved the comforts of your clean accommodations and enjoyed the beautiful ocean views either from your private balcony or from our spacious back deck overlooking the ocean. The Outer Banks is a wonderful place to visit any time of the year, and while we are known for our beautiful beaches, there are many great attractions and activities to choose from, that are open year-round. We appreciate your business and do hope you will keep us in your travel plans in the future.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Service Mgr on Jan 10, 2024
Thank you for rating our hotel! We are so glad you appreciated our clean, comfortable accommodations and hopefully received outstanding customer service from our dedicated and hardworking team. Spending time at the beach with plenty of onsite hotel amenities is what makes for a great vacation, and we hope you took advantage of all we have to offer. Our stunning ocean views and large back deck area allow our visitors to relax and unwind. It was our pleasure to assist you and your family in having a wonderful time and we hope you will be visiting us again in the future!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a peaceful stay
Stayed 2 nights in Dec 2023
Response from Guest Service Mgr on Jan 10, 2024
Thank you, Rita, for being a loyal guest of ours and for your perfect review score! Our main goals are to provide clean and comfortable accommodations and superior service so that our guests can have an excellent beach vacation getaway. Our centrally located in Nags Head hotel has plenty of shopping and dining options in the area as well as great attractions and activities offered along the coast. We hope you had the opportunity to watch a stunning sunrise while relaxing on your private balcony or from our spacious back deck overlooking the Atlantic Ocean. We are thrilled that you had a fantastic visit and look forward to seeing you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service Mgr on Jan 10, 2024
Wonderful Bruce! We appreciate you taking the time to rate and review our oceanfront hotel. We love having guests stay with us and enjoy themselves to the fullest. Even in the cooler months there is plenty to do and see here in the area, not to mention take advantage of all our hotel amenities including the indoor heated pool and hot tub. We’d love to have you back again, so please keep us in your future travel plans!

6/10 Okay

Gordon

Liked: Staff & service
A little bit run down hotel. But nice pool hot tub, close to beach.
Stayed 1 night in Dec 2023
Response from Guest Service Mgr on Jan 3, 2024
Your feedback is helpful to us Gordon and we are glad to see that you enjoyed our recently renovated indoor heated pool and hot tub area. It is a great amenity to take advantage of during these cooler winter months. It is nice to see that our hospitable staff helped make your stay more enjoyable and we hope you rested well and found your room accommodations clean and comfortable. It would be our pleasure to have you back again.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Service Mgr on Jan 10, 2024
Thanks for spending time with us at the oceanfront! Please come back to be our guest again! Happy New Year!

6/10 Okay

Mark, Madeley

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Guest Service Mgr on Jan 3, 2024
It was our pleasure hosting you and your family recently and hope you all enjoyed spending time at the beach. This is a quiet time of year, however our tranquil setting, stunning ocean views and many onsite amenities make us a great choice for a stopover or extended vacation. We hope you had a nice holiday and will be our guests again in the future.

10/10 Excellent

Nicolas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how accommodating they are for pets. They have plenty of animal friendly rooms.
Stayed 2 nights in Dec 2023
Response from Guest Service Mgr on Jan 3, 2024
Thank you, Nicolas, for taking the time to share your experience online with others. We gladly offer pet-friendly accommodations, on the 1st floor, which allows guests to quickly gain access to the outdoors. Vacationing with our pets makes everyone happy, so we are so pleased to hear you and your dogs enjoyed beach time with us! We work hard to provide clean and comfortable accommodations, superior service and all guest rooms are equipped with a. microwave, mini-fridge, and coffee maker. After a wonderful time exploring the area or simply taking a day of rest and relaxation, Ramada Plaza is the perfect choice any time of the year. Thank you again and we look forward to seeing you again in the future.

10/10 Excellent

LaShelia, Louisburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Service Mgr on Jan 3, 2024
Thank you for your perfect review score of our oceanfront property here in Nags Head! We hope your score means you received excellent service from our professional team, loved the comforts of your clean accommodations and enjoyed the beautiful ocean views either from your private balcony or from our spacious back deck overlooking the ocean. The OBX is a wonderful place to visit any time of the year, and while we are known for our beautiful beaches, there are many great attractions and activities to choose from, that are open year-round. We appreciate your business and do hope you will keep us in your travel plans in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Service Mgr on Jan 3, 2024
Thank you for staying with us recently and for your excellent review rating that represents our beachfront property, centrally located in the Outer Banks. We are conveniently near plenty of shopping and dining options, as well as many great attractions both indoors and outdoors to visit. Hopefully, you rested well in your room and found all our helpful amenities convenient to your needs. It would be our pleasure to host you again in the future and we thank you for choosing us in your holiday plans.