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Reviews of Ski-in/out condo with pool, hot tub, sauna & fast WiFi

Ski-in/out condo with pool, hot tub, sauna & fast WiFi
Killington, VT

Reviews

8.2

Very Good

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.8/10

Cleanliness

Reviews

6/10 Okay

Robert W.

Liked: Cleanliness
Loud condo
Don't rent if you are a light sleeper. The unit above this condo has hardware floors - every movement sounds like furniture is being re-arranged. Furthermore, front door for unit above is directly above master bedroom. Was woken up multiple times when guests above entered building due to keyless entry box sounding like it was on the nightstand next to us.
Stayed 2 nights in Feb 2024
Response from VrboOwner on May 20, 2024
Thank you for taking the time to share your experience, Robert. We sincerely apologize for any disturbance caused by neighbors during your visit, and we are sorry if this caused a negative impact on your visit. Please know that we take guest health and safety seriously, and offer our assistance should any concerns arise during your stay. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued safety of our future guests. We hope for another opportunity to host you again soon, for a much more enjoyable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness
Great for ski on and off
Stayed here with the family for 5 nights for midweek skiing. Have stayed in Sunrise before so we know we like the area. This unit gave us what we needed. Shame the fire wasn't working, but not the end of the world. The keypad door lock was great instead of needing a key. Would prefer regular toilet seats instead of squishy ones. They also don't stay up so have to be held. My teens would have liked the lock on the kids bathroom to work (it locked the handle, but the door could just be pushed open). They used the other bathroom instead. These were minor issues that didn't affect our stay too much.
Stayed 5 nights in Jan 2024
Response from VrboOwner on Mar 1, 2024
Thank you for sharing your experience, we're so pleased that the location of our home served you well and that our home was a good fit for your family! That said, we apologize for the areas you found in need of some TLC and appreciate you bringing these items to our attention. We shared your comments with the local manager so they can work to improve the home for future guests and we hope you choose to stay with us again.

10/10 Excellent

Tracy L.

Liked: Cleanliness
Boys trip
Great location. short walk to Trail. Had everything you needed in the house. Pool sauna and jacuzzi were great after skiing. Only drawback was they didn't open the triple chair to the trail until after we left but was just a short drive to Bear Mountain.
Stayed 3 nights in Jan 2024
Response from VrboOwner on Jan 20, 2024
Thank you, Tracy, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We truly hope to have the opportunity to impress you in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness
Owners don't want you to use
If the owner doesn't want people using their property, then they shouldn't be renting it out. Cabinets/closets were locked up and with messages to keep out. The fireplace was locked up so that it couldn't be used. It's a nice condo in a nice location, but I wouldn't rent this particular condo again
Stayed 3 nights in Nov 2023
Response from VrboOwner on Nov 29, 2023
David, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

2/10 Terrible

Melanie K., Forestville, California

VERY Dissatisfied
The advertised pictures of this property are not accurate; additionally, the amenities state fireplace and a day before check in we were told that the fireplace was red tagged and inoperable. We accessed the unit at 3:30 at which time I immediately called the customer service line and expressed my dissatisfaction, requesting to move to a different unit. I was told they would call me back and let me know. I never received a call back and was texting customer service at 10 PM in the evening. And still no answers or options for next steps. I began looking for other accommodations during the afternoon but was not sure if we would get our money back. I would not recommend this company that manages these rentals. Over the next 2 days I sent multiple texts and phone calls. This company uses a non local customer service dept that has to reach out to the local management who then tells the non local customer service agent what to tell me. Time consuming, frustrating and very POOR customer service. I would not rent a property managed by this company in the future after this experience. We had booked 2 nights at this unit; after the first night we were finally contacted, via text, and told there was no other available units and that they would credit me 1/2 of the cleaning deposit. I let them know that this was unacceptable and was extremely frustrated. Multiple texts later and still unresolved. On our final day I was called by a supervisor; who didn't notify us again until days later.
Stayed 2 nights in Oct 2023
Response from VrboOwner on Nov 15, 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

8/10 Good

wilmer t., Fayetteville

Liked: Cleanliness
⭐️⭐️⭐️
Amenities, Monday to Friday ONLY
Stayed 2 nights in Aug 2023

10/10 Excellent

Susan H.

Liked: Cleanliness
Our stay
Clean. Perfect location to lift. Snowed non stop.
Stayed 4 nights in Mar 2023

10/10 Excellent

Katherine G.

Liked: Cleanliness
Clean, quiet and convenient
Great place in a great location. Would love to do it again next year.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley C.

Liked: Cleanliness
Nice condo convenient location.
Our family of five enjoyed this condo. The kitchen was well equipped for cooking. The location was good. We hit rainy weather and the ski on-ski off part didn't work because the slopes were closed that led to the condo, but it was very easy to get to the nearby lodge and park nearby. Our teenage and college age children love Killington. I would recommend this property.
Stayed 4 nights in Dec 2022
Response from VrboOwner on Jun 20, 2023
We are pleased to hear you enjoyed your visit. Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review, and we appreciate guests’ preferences as a means to improve continually. We look forward to hosting your next stay.

2/10 Terrible

Mary

10/10 Excellent

Amy C.

Liked: Cleanliness
Perfect base camp
We stayed in Killington during a long weekend in October so we could do some leaf peeping. The condo was absolutely perfect for our family with three young boys. There was plenty of space for them to run around outside, and the bunkbed room was perfect for night. The kitchen was well appointed and had everything we needed. The location is very convenient to the Killington resort. We spent the day hiking and exploring there. Definitely take a gondola ride up to the peak! It’s also convenient to Woodstock without being in the middle of the tourist madness. The drive between the towns is absolutely gorgeous. We would stay here again and would love to experience the area during ski season!
Stayed 3 nights in Oct 2022