Luxury Suite, 1 Bedroom, 1 Living room (75 m2) | View from room
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Reviews of MONDRIAN Luxury Suites & Apartments Krakow Old Town

5 out of 5
MONDRIAN Luxury Suites & Apartments Krakow Old Town
ul. Wielopole 17, Kraków

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 114 reviews" "
Rating 8 - Good. 3 out of 114 reviews" "
Rating 6 - Okay. 1 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronny L. Savage

Liked: Cleanliness, amenities, property conditions & facilities
We were met at the property and allowed to check in early. This is a beautiful property with high end appliances and decor. It is located within walking distance to Old Town and various restaurants and we really enjoyed our stay. Very quiet, secured entrance to building and parking area. Highly recommended!!

10/10 Excellent

Gerrym07620, Glasgow

Traveled with partner
Liked: Amenities
Booked one of the 1 bed room apartments for a 3 night stay in the middle of warm July 2020. It felt proper luxury at a bargain price! Alex communicated with me a few days before and I had a special request that he buys a bottle of bubbly for our arrival, as this trip is for my partners birthday (I reimbursed him on arrival and he put it in a nice Ice bucket for our arrival). It costs 90 Zloty for the taxi regardless of the company you use. We used the airport taxi on arrival and on departure got Alex to arrange a taxi. Alex was waiting on the street on arrival and showed us around the apartment. Its above a Bank so its very safe/secure. It has the WOW factor when you arrive. It well lit and plenty of space. TV Sound system, lights and other tech is very advanced, it even confuses Alex on how to do certain things. We could have stayed here for a week no issue, as it had all the mod-cons. Coffee maker, dishwasher. washing machines, fridge-freezer. 2 air con units (actually has 3 but the 3rd doesn't work and even at 28c isn't needed.) Shower is one of the best I've used, had a balcony and having an IPAD to use also adds a touch of class. You don't get view of the city as its in the business area and only on the 1st floor - but it gets a good bit of the sun during the day. Its a 10 walk from the Jewish areas or the main square, so for us its very central and location is perfect. Loads of grocery shops near by. Wouldn't change anything about this place.
Stayed 3 nights in Jul 2020
Response from ALEX on Aug 17, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Myself and my husband had the most amazing weekend in Krawok. It was faultless and the apartment was fantastic. It’s in a perfect location where everywhere is walkable. We met Alex when we arrived at the property and he was unbelievably helpful. Nothing was too much. He helped with tours, advise on restaurants etc. We would definitely return to Krawok and book with Alex again. Thank you Alex for everything.
Stayed 3 nights in Aug 2020
Response from Alex on Aug 17, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

10/10 Excellent

Mihael

Traveled with family
Liked: Cleanliness, room comfort
A great stay and a great value for money!
To make a long story short, this was the best stay in our 2020 Poland, Slovakia and Czechia tour.
Stayed 3 nights in Jul 2020
Response from Alex on Aug 4, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

2/10 Terrible

Douglas

Traveled with family
Stayed 3 nights in Jun 2020
Response from Alex on Jul 6, 2020
Dear guests. We would like to inform you that the opinion is false. The guest was not in our facility.

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect close to old city and a good restaurant
Stayed 4 nights in Feb 2020
Response from Alex on Feb 14, 2020
Thank you for your review. We appreciate it a lot

10/10 Excellent

wladekm, Charlottesville

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Great place - better than Sheraton, even for very high-status members.
Stayed 1 night in Feb 2020
Response from Alex on Feb 20, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very nice apartment in a great location. Very quiet and clean. Would recommend. Alex the host could not have been more helpful. Krakow is a great city.
Stayed 3 nights in Jan 2020
Response from Alex on Feb 3, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Alex was the most amazing host, always so cheerful and ready to help! From his meeting us at the apartment at the perfect time just as our taxi rolled in, to his volunteering to wash my soiled down jacket, to his booking our day trips in Krakow.. .. Alex provided the service that was perfect! The unit block was very conveniently located, within minutes on foot to the old town square. The unit was beautifully decorated and very clean. The kitchen was very well stocked (we were able to make proper dinners in that kitchen). It was our home away from home!
Stayed 5 nights in Jan 2020
Response from Alex on Feb 3, 2020
Thank you for leaving us such a wonderful review. We put our Guests experience and satisfaction as our priority, and your review reaffirms the work we put in every day.We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment. Very spacious, modern and clean. Great location 5 mins from Market Sq. Alex looked after us very well, he was exceptionally informative and helpful.
Stayed 2 nights in Dec 2019
Response from alex on Jan 3, 2020
Thank you for yor review. We appreciate it a lot

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Alex on Dec 30, 2019
thank you for rating us

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best apt in Krakow
Absolutely amazing apartment, and a great host!!!
Stayed 2 nights in Dec 2019
Response from Alex on Dec 18, 2019
Thank you for your review. We appreciate it a lot

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment just a few minutes stroll into the heart of Krakow. Alex was so attentive and made us feel very welcome. Highly recommend.
Stayed 3 nights in Dec 2019
Response from Alex on Dec 18, 2019
Thank you for your review. We appreciate it a lot

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from Alex on Dec 2, 2019
Thank you for your rating

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aleks, property manager, very nice and very helpful. Apartment was amazing!!!!
Stayed 4 nights in Nov 2019
Response from Alex on Nov 16, 2019
Thank you for your review. We appreciate it a lot

10/10 Excellent

Debra

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing in Krakow!!
The apartment was amazing and in the perfect location!! It was spotlessly clean and all furnishings and extras were well appointed. The best part of the stay was ALEX!! He was in constant contact and waiting at the door of the building to greet us. He took care of any reservations ahead of our visit and also any needs when we arrived. I highly recommend Mondrian Luxury suites and hope to visit again!
Stayed 2 nights in Nov 2019
Response from Alex on Nov 21, 2019
Thank you for your nice review. We appreciate it a lot

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this apartment made our first stay in Krakow enjoyable, comfortable & welcoming. All you could need and more. The host, Alex was available to tend to our needs and even helped us book our tours at the last minute. On the day we arrived it was surprisly hot so Alex turned on the air con for us - he was incredibly kind & accommodating... we only wish we had stayed longer! Location was amazing - right in the centre of everything, yet very peaceful & quiet at night. We slept soundly with no interruptions. I would definitely recommend a stay here. You won't be disappointed. Thank you Mondrian Apartments - we will be back!
Stayed 3 nights in Oct 2019
Response from Alex on Oct 24, 2019
Thank you very much for your review. We appreciate it a lot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Alex on Oct 17, 2019
Thank you for rating us

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay
Location of the apartment is great, and Alex is the best host ever. You will find everything you need in the apartment. Will definitely stay there again.
Stayed 2 nights in Sep 2019
Response from Alex on Oct 14, 2019
Thank you so much for your review. We appreciate it a lot

10/10 Excellent

ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Alex
super beyond expectations i man Alex was perfect in effort, service and was always available to give a helping hand when needed. apartment is definitely one of the best we have stayed in in my 21 destinations of travel during these 70 days. I think the hospitality business in the world ought to learn from Alex. simply superb and excellent service
Stayed 2 nights in Sep 2019
Response from Alex on Oct 13, 2019
thank you so much for your review. We appreciate it a lot.

10/10 Excellent

Karl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kraków Home away from Home!
Perfect in every way!!! Apartment was centrally located; designed with modern amenities; great views; comfortable; clean; etc. There is even an on-site manager to welcome you and attend to your Every Need!! We will definitely be back soon and this will be our go to home next time we are in Kraków!
Stayed 3 nights in Sep 2019
Response from alex on Oct 7, 2019
thank you for your review. We appreciate it a lot

8/10 Good

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 3 nights in Oct 2019
Response from Alex on Oct 7, 2019
thank you for your review

10/10 Excellent

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Alex made this an amazing experience with great assistance with everything from room amenities to area highlights. The room was centrally locates to all key venues in Krakow
Stayed 3 nights in Sep 2019
Response from Alex on Sep 19, 2019
Thank you very much for your review. We appreciate it a lot.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice apartment. Just miss the things a hotel can offer. Room service, coffee besides nespresso. Good things laundry and kitchen.
Stayed 3 nights in Aug 2019
Response from Alex on Sep 11, 2019
thank you for the review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex would have to be one of the best hosts we’ve had. He was informative and answered any queries quickly via Whatsapp. Also enquired regularly, as to whether there was anything we needed. The apartment was very stylishly appointed, very clean in superbly located, close to many amenities and an 8 minute walk to the Market Square. I would definitely recommend this apartment and would love to stay again if we returned to Krakow.
Stayed 6 nights in Aug 2019
Response from Alex on Aug 22, 2019
Thank you so much for your review. We appreciate it a lot.I am looking forward to your next visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful The property manager amazing. Few problems like no paper towels, frying pans, etc..
Stayed 3 nights in Aug 2019
Response from Alex on Aug 21, 2019
thank you for your review.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would return!
A lovely stay at an amazing apartment. Alex was a great host, the apartment was amazing and the location was great!
Stayed 4 nights in Aug 2019
Response from Alex on Aug 20, 2019
Thank you so much for your review. We appreciate it a lot.

10/10 Excellent

Ikna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful choice
Amazing apartment, close to old town square with really nice service (Laura was great, very helpful) and some nice additional touches like wifi we were able to travel with, nespresso coffee etc) I would definitely stay there again in Krakow...
Stayed 2 nights in Jul 2019
Response from Laura on Aug 3, 2019
Thank you for your review. We appreciate it a lot.

10/10 Excellent

Junfrom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, 5 min walk to the center. Very quiet and safe. The apartment is extremely nice, perhaps the best we hve stayed so far, with all amenities you can imaging. Spacious rooms, beautiful view, kitchen, washing machine, portable wifi. The property manager greeted us when we arrived and explained everything. Really enjoued oir stay at Krakow. Lovely apartment and beautiful town!
Stayed 2 nights in Jul 2019
Response from Alex on Jul 31, 2019
Thank you so much for your review. We appreciate it a lot.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, this place was amazing. Laura (our main point of contact) was super friendly, helpful and accommodating. The Apartment itself is situated in a great location (super quiet), in between all of the must see locations. It’s furnished to an incredibly high standard, with all necessary amenities provided. If I cost Krakow again, I know where I will be staying!
Stayed 1 night in Jul 2019
Response from Laura on Jul 27, 2019
Thank you so much for your review. We appreciate it a lot.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of visiting Krakow Poland for the first time and booked an apartment/hotel for the first time (Mondrian Krakow) and both far exceeded our expectations! We were delighted with our suite which was spacious, comfortable and very clean and had every convenience needed to accommodate us during our 4 days! The location was perfectly situated to all points of interest and very easy to navigate. Our host Alex was both gracious and hospitable and ensured that we had everything at our fingertips! Our first time experience staying at Mondrian Krakow will be a hard act to follow and we would highly recommend it to our family and friends and of course look forward to visiting Krakow again! Our sincerest thanks, Halina & Zeno (Canada)
Stayed 4 nights in Jun 2019
Response from Alex on Jul 1, 2019
Thank you so much for your review. We appreciate it a lot. I am looking foward to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal option for a couple exploring Krakow
I'd strongly recommend the Mondrian apartments for any city break in Krakow. It's centrally located a short walk from the Old Town, but far enough away to be quiet and restful. An Uber costs PLN 12-14 ($2.50-3) from the main station. A few steps from your door are a mini market for stocking up on basics and a couple of coffee shops. The apartment itself is modern, very well equipped and comfortably furnished. Great Wifi, good TV options, comfortable bed, powerful hot shower, well-appointed kitchen with a 3.5kg washing machine so you can freshen up your clothes. An added bonus is the small balcony off the bedroom, which is not overlooked. Add to this a responsive and helpful host who appeared like magic within 10 minutes of a WhatsApp message. Very strongly recommended.
Stayed 5 nights in Jun 2019
Response from Alex on Jun 27, 2019
Thank you so much for your review. We appreciate it a lot

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex was a terrific host. He let us check in early and checked in with me throughout the trip to make sure that everything was going smoothly. The apartment was nicely appointed with a good mix of modern amenities and period furniture, with massive windows and a very nice balcony, all within a short walk from Old Town.
Stayed 2 nights in Jun 2019
Response from Alex on Jun 27, 2019
thank you for your review. We appreciate it a lot.

10/10 Excellent

Glen, Washington, D.C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious, and quiet apartment. Kitchen and washer/dryer are very convenient. And the management is extremely friendly and helpful. Highly recommended!
Stayed 4 nights in May 2019
Response from Alex on Jun 17, 2019
Thank you for your review. We appreciate it a lot

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient location. High end property. Beautiful terrace.
Stayed 3 nights in Jun 2019
Response from Alex on Jun 13, 2019
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mondrian does not have a sign outside. It like many properties is an apartment rental and not a full service hotel. However, the room is gorgeous. Very clean, modern and beautifully appointed.
Stayed 2 nights in Jun 2019
Response from Alex on Jun 12, 2019
Thank you bery much for your review.

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019
Response from Alex on Jul 23, 2019
Thank you fof your review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! We received prompt responses to e-mails for check-in and other inquiries. Also, the property was wonderfully organized, well-furnished, and immaculately clean. The location was a short walk from the city center. We interacted with Alex and he was wonderful to work with -- he arranged transport to and from the airport and personally checked us in. I would recommend this property to anyone without hesitation!
Stayed 3 nights in May 2019
Response from Alex on Jun 3, 2019
Thank you very much for your review. We appreciate it a lot.

10/10 Excellent

Ana, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was phenomenal. He is ready to make himself available 24/7 for his clients and makes great recommendations with regards to what are the best restaurants and best places in town. Place is 5 mins walk from the market. You cannot hear ANYTHING from the balcony as it is positioned in the back of the building. Very clean. You have everything you need in this apartment and more. They even provide for wifi to-go. It is a small device you take with you in the city and you have the apartments wifi at all times. It works wonderfully. Cannot say enough good things about this place. it has heating floors in the bathroom. Amazing. Thank you Alex!
Stayed 3 nights in May 2019
Response from Alex on May 18, 2019
Thank you so much for your review. We appreciate it a lot.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent location and of very high standard and quiet. Even better was the welcome from Alex and his help with airport transfers, tour arranging and general suggestions on what to do. Highly recommended property to stay at.
Stayed 3 nights in May 2019
Response from Alex on May 8, 2019
thank you so much for your review. We appreciate it a lot.

10/10 Excellent

MISS S E MOXON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous apartment, outstanding hospitality!
Alex was a truly incredible host. He was so attentive, he really genuinely cared about our stay and making sure we had a fantastic time. He made us feel right at home straight away by showing us around the gorgeous apartment and giving us food/activity recommendations. He was super helpful with booking our taxis and tours as well! If we ever needed something he responded straight away on WhatsApp, even super late at night! Finally, the apartment itself is very high end and absolutely gorgeous. Very well priced for what you get - it was true luxury! Thanks Alex :)
Stayed 2 nights in Apr 2019
Response from Alex on Apr 29, 2019
Thank you so much. We appreciate your review a lot

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fabulous! great location, close to a store for groceries, great coffee shop, secure secure secure! Two women, traveling alone, we felt very safe. Alex was awesome and we thoroughly enjoyed our stay. I can't say enough about the amenities and the cleanliness!
Stayed 3 nights in Apr 2019
Response from Alex on Apr 29, 2019
thank you for your review. We appreciate it a lot.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex was a very welcoming host. Apartment was perfect and in a great location, would strongly recommend.
Stayed 3 nights in Apr 2019
Response from Alex on Apr 15, 2019
Thank you very much for your review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay and more exceptional host!
My two sisters and I stayed at the fabulous Mondrian Luxury Apartments in Kraków for 4 nights in March. The actual apartment was even nicer than the ad reflected!! It was comfortable, clean and stylishly designed as a picture out of a design magazine. It exceeded our expectations immensely! The location was exceptional and our host, Alex, was even more exceptional. Alex had his driver pick us up at the airport and greeted us upon our arrival. He helped us settle in and arranged all our sightseeing events we requested. He also helped us with money exchanging and recommended restaurants and sights to see. We don’t have enough words to express our thanks to our gracious host Alex who goes above and beyond any other host we’ve met.
Stayed 4 nights in Mar 2019
Response from Alex on Mar 31, 2019
Thank you for your amazing review. It was pleasur to me to host you and I am looking forward to seeing you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from Alex on Mar 31, 2019
thank you for staying with us

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in an ideal location just 5 minutes walk to The Old Square. Our host Alex was in touch before the trip and after meeting us to show us around the apartment (and how to use all the gadgets) he messaged during the trip and also when we got home. Very helpful! Will definitely be visiting again. Loved our stay.
Stayed 3 nights in Mar 2019
Response from alex on Mar 28, 2019
We appreciate your review very much.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely well equipped , spacious, very quiet and Alex the host was so nice and helpful , perfect location as so close to city centre
Stayed 3 nights in Mar 2019
Response from Alex on Mar 21, 2019
thank you very much for your review. We appreciate it

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019
Response from Alex on Apr 1, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful apartment in a great location. Countless amenities. Service was incredible (we failed to read the instructions to let him know when we were arriving but we called upon arrival and he was there within two minutes). Highly recommend.
Stayed 2 nights in Jan 2019
Response from Alex on Jan 14, 2019
Thank you very much. We appreciate your review.

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018