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Reviews of Mountain Retreat condo

Mountain Retreat condo
Kremmling, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

9.0/10

Cleanliness

6.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff K.

Liked: Cleanliness
Skied
Perfect for our use. Entry through garage could be improved by allowing garage parking
Stayed 3 nights in Feb 2024

10/10 Excellent

Neil V.

Liked: Cleanliness
great stay in kremmling
Great place in downtown kremmling, great kitchen. The posting was accurate
Stayed 3 nights in Feb 2024

8/10 Good

Dale S.

Liked: Cleanliness
VRBO Kremmling Co
Was very nice place as advertised pictures. Only issue was door code given in instructions didn’t work. Called on phone and issue was quickly resolved. Would definitely stay again
Stayed 7 nights in Oct 2023

10/10 Excellent

Steve L.

Liked: Cleanliness
Great to work with
The owner was very accommodating. The property is laid out nice for a couple or for a small family.
Stayed 115 nights in Jan 2023

2/10 Terrible

Anban

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this place to stay during the year end holidays as it had a kitchen and some decent reviews. I paid for the property in full for a 10 night stay starting Dec 27 and when I went there, the property had no bed with sheets. All the sheets were taken out and put in the laundry room and were dirty. All the dishes were dirty and in the sink. The host did not respond to my calls. Dawna mentioned that she was on vacation and had no one to take the calls. Eventually I contacted the host through VRBO and she refused to send someone to clean the place since it was too expensive to find someone during the holiday time. She asked us to get out of the property and promised that she will reimburse the money we have paid. Based on this, we vacated the property and paid again out of our pockets to stay for the vacation, staying in a hotel nearby. Since then it has been over a month and I am following up with the host on a regular basis but have not received the reimbursement as she has promised. VRBO has noted the concern and has been trying to reach her regarding the reimbursement but has given Dawna time to rectify the issue before they take action. Other things to note for potential renters: The place does not have any fire extinguisher, smoke/carbon monoxide detectors and there is no fire escape as small basement windows are fully covered in snow. The garage door will not stay open and can fall on top of your car if you try to drive in and keep your car from snow in winter.

10/10 Excellent

Jeremy C. H., Salt Lake City, UT

Liked: Cleanliness
Great space. We were there on a deer hunt. Space was great and just what we needed.
Host was responsive, nice open space in common areas. Kitchen had most of what we needed. We’d stay again. Thank you!
Stayed 5 nights in Nov 2021
Response from VrboOwner on Dec 12, 2021
Thanks Jeremy! We hope we see you on your next trip. Thanks for taking care of the place.

8/10 Good

Micheal K.

Liked: Cleanliness
Nice place to stay
This was overall a nice place to stay. Lots of room to spread out. The upstairs tenants were a bit loud. It took a while to figure out how to get in upon arrival. The instructions gave 2 different codes, a different code for each lock but the locks actually both used the same code. Dawna was great to work with. Overall a great place to stay and I’d definitely stay here again.
Stayed 8 nights in Oct 2021

10/10 Excellent

Bethany K.

Liked: Cleanliness
Cozy stay
This basement level apartment was perfect for us! My brother, my son and I had ample space in the 2 bedroom living space. The kitchen was fully stocked with cookware so we could cook dinners each night. We appreciate that Dawna had cleaning supplies available for us to wash our dishes each night and take out the trash. Toiletries were available and even when there were only 2 rolls of toilet paper for the 7 days for us 3, I was able to message Dawna and she delivered us additional rolls the next day. Sound does carry down from the floor above (TV, music, video games, conversations) so we tried to be cognizant of this when we played our board games (unsure of if the sound carried up, as it did down). This may be important to consider for guests that may be loud or who want a secluded space. The check out process was easy, just as listed in the email instructions: strip the bedsheets, place them in the laundry hamper and take out the trash. Initial attempts on the first night to find the correct entry way were tricky. The north side (as described in the listing) has a doorway into the garage, rather than a car-garage door, but once we understood that “garage door” was describing a doorway, not an electric car garage door, we were able to gain entry. Also, on occasion we had to push the # button BEFORE AND after the code in order to gain entry. These are trivial, but for any other groups checking in during the cold, dead of night, hope this helps 😁 Dawna is GREAT about responding very quickly to questions and providing answers to help.
Stayed 6 nights in Dec 2020

10/10 Excellent

Mike H.

Liked: Cleanliness
Great Option for a Hunt Trip
This is a very well decorated hip apartment just inside the city of Kremmling.
Stayed 4 nights in Nov 2020

10/10 Excellent

Austin J.

Liked: Cleanliness
Great basement-style apartment
Just as nice as it looks in the pictures. Very clean and well-kept. We were here on a snowmobiling trip and had plenty of space to park with a trailer.
Response from VrboOwner on Mar 24, 2020
Thank you for taking such great care of it! You were great to have stay. Hope we catch you on the next trip.

10/10 Excellent

Jason B.

Liked: Cleanliness
Fantastic Accommodations
We thoroughly enjoyed our stay here. The apartment is beautiful and well maintained. The owners we helpful throughout the process. We would definitely stay here again.

10/10 Excellent

Verified traveler

Liked: Amenities
Stayed 3 nights in Jan 2020

10/10 Excellent

Ross S.

Liked: Cleanliness
Great place and centrally located!!
We had a great time and if we decide to come back we will definitely stay again. We were down for hunting so we were gone all day but it was worth its weight in gold to be able to come back and take a shower and get a great nights sleep!!

6/10 Okay

Juliebeth M.

No dishwaster and sink faucet was broken twice and WIFI slow.
The place was clean and comfortable but there was not a dishwasher and the sink faucet was broken twice so we had to do all our dishes for two days the morning we were trying to leave early to ski. There were not any gloves for doing dishes by hand and if you have a lot of people staying, it's a lot of dishes. Also WIFI was super slow so we had to connect everything to my hotspot on my phone.
Stayed 2 nights in Feb 2019

8/10 Good

Nathan S.

Super convenient and cozy
Great place to stay; we skied Steamboat from the place and it made for easy drives over and back for a lower price than staying in town and an easy drive in the first night from Denver. The kitchen could probably be updated with some newer pans/pots but everything is workable even if a bit old. Would consider staying again! Everything was easy. Thanks
Stayed 2 nights in Jan 2019

8/10 Good

Tim D.

great place
The basement apartment worked great for our stay it had everything we needed .
Stayed 4 nights in Jan 2019

2/10 Terrible

Cindy H.

Nice place but takes pics when you leave
The apartment was nice. Our issue is that on top of the upfront cleaning fee(which is more than enough for such a small place) Dawna charged us an additional 2 hrs of cleaning for what her cleaner said was an extremely dirty apartment... what??? we did the dishes, took out the trash, stripped the beds and put all the linens in the tub as her directions asked. We were out most of the weekend..had 2 meals there and slept... so there was no time to leave a dirty apartment. I messaged Dawna that Monday when I saw her charges.. she said the cleaner took pictures and she would check into it and get back to me. I messaged her again a day or so ago and I have not heard back. We have stayed in numerous vacation homes and have never had bad comments so i just don't understand.
Stayed 2 nights in Jul 2018
Response from VrboOwner on Mar 24, 2020
Response was timely and 75.00 was held from deposit for broken place setting plates and extremely dirty conditions reported by cleaning. Pictures were taken and reported timely. First time we have ever had to hold some deposit for damaged property.

10/10 Excellent

William M.

Best kept secret in Kremmling
This place is fantastic! It is quiet, cozy, and a great home away from home. Dawna makes sure you have everything you need. I stayed for several weeks, and it couldn't have been better!
Stayed 28 nights in Jan 2018

6/10 Okay

Patricia M.

Warm and inviting with a couple of issues
The decor and amenities of this apartment are great. It is a basement apartment that has been finished nicely with cute furniture and natural wood trims. Guests enter the garage, descend 6-8 stairs to enter the apartment. The listing said a garage bay was included but except for the 1st nite and last nite of a 5 nite stay there was another vehicle parked in the space. This brings up one of the "issues." There seems to be zero noise abatement between levels, so if you happen to be staying there on a day or night the upstairs tenants are partying, you will be attending the party, too. It isn't just muffled sounds, its like being in the next room. To be fair, this didn't happen with frequency, but it's annoying when it does, especially if you are someone who values low-key quiet space or have young children. The second issue was the internet connectivity. There wasn't a cable or DSL connection, but rather a jet pack/Mifi to boost the cellular signal of your cell phone. The connection was very slow and we could not all use our devices at the same time. There was a game room listed but it is currently disassembled. There was also a washer and dryer listed as an amenity, but the Owner was waiting for the arrival of a part to complete installation. The owner was available, responsive, and eager to hear what she could do to make our stay pleasant. We were the 4th guests in this VRBO , having gone there to position ourselves between ski areas....Steamboat and Winter Park. The town of Kremmling itself has little to offer by way of entertainment.
Stayed 5 nights in Dec 2017
Response from VrboOwner on Mar 24, 2020
Thanks for your review Patricia. We were happy that we were able to accommodate and extend your listing the day that you arrived considering such short notice and due to the reservation being on New Years holiday. We did this at the discounted rate as well! I was also happy that even though it was a considerable bookkeeping pain on my end I was able to split all the payments up per your request so that your family could pay separately for the reservation. Still a pain with the deposit refund. We also graciously extended the due date on all the second payments by 14 days, well past the due date. We wish that the rental would have been left in better condition as we agreed considering we extended it by a day leaving limited time to turn for our next guest. The listing shows that it is a basement apartment and our upstairs tenants have always been very respectable. Considering the last minute extension (tenants didn't expect guests) and the New Year holiday there was definitely lifestyle noise that should have been expected. We have a new full stackable unit for washing and drying that you were informed was temporary down waiting for stacking brace. Thank you for stating that would be "no problem." I appreciate your expertise and comments as you mentioned you manage or own your own vacation rental. We updated the listing to mention now multiple times the basement apartment and seasonal recreation (provided by upstairs tenants). We love our hometown and are so proud that we are situated in such a great location close to all the fun activities that anyone could be seeking. Kremmling has a great bit to offer, get out there and find it! Thanks again for all the texts, comments, and call with feedback so we can improve our listing for future guests.

10/10 Excellent

Matt R.

Awesome!!
Was a very nice place!
Stayed 3 nights in Nov 2017

10/10 Excellent

Jennie V.

Excellent place to stay
Absolutely loved this place. Super comfortable, spacious, and clean. Hostess is very gracious and helpful. Two thumbs up!
Stayed 7 nights in Jul 2017