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Reviews of Arte Plus by HHEROES

3 out of 5
Arte Plus by HHEROES
No.3 Lorong Ampang 1, Kuala Lumpur, Selangor

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lim

Traveled with family
Stayed 1 night in Nov 2019
Response from Man on Dec 12, 2019
Hi there, Thank you for your lovely feedback,hope see you again. Thank you:)

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Front desk service was great. Have to wait for the lift for a quite sometime as every time when the lift arrive at it’s full (cause it’s a very small lift). If ur Carpark is at B4 my advice is to take the stairs cause it is faster than waiting for the lift. You might suffer for air.
Stayed 2 nights in Sep 2019
Response from Man on Dec 12, 2019
Hi there, Thank you for your lovely feedback,hope see you again. Thank you:)

8/10 Good

Haida, Malaysia

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The place is beautiful and explorable to kids. Lift service and clearer signboard/layout plan is not visible. Not much utensils prepared at unit.
Stayed 1 night in Aug 2019
Response from Man on Dec 12, 2019
Hi there, Thank you for your lovely feedback,hope see you again. Thank you:)

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019
Response from Mahabub on Aug 31, 2019
Hi there, Thank you for your lovely feedback.hope see you again:)

8/10 Good

Amylia, PJ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good, clean and comfortable. Floating garden and swedish garden were great. The main pool was crowded. Need to pay security deposit of RM20/adult for lazy river pool (not mentioned by the host). The lift arrangement/system was very bad. Very confusing. From lift from recreational level to ground floor and parking level was full all the time especially around check out time. Need to check out early.
Stayed 1 night in Aug 2019
Response from Mahabub on Aug 31, 2019
Hi there, Thank you for your feedback,we will do improve more our service for future. Thank you:)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good..comfortable...just don't have any cafe
Stayed 1 night in Aug 2019
Response from Mahabub on Aug 31, 2019
Hi there, Thank you for your lovely feedback,hope see you again. Thank you:)

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019
Response from Mahabub on Aug 20, 2019
Thank you for your feedback.

4/10 Poor

Verified traveler

Stayed 3 nights in Aug 2019
Response from Mahabub on Aug 20, 2019
Thank you for your feedback.