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The hotel was integrated with Mall Intermark so there js easy access to restaurants and grocery store as well drug stores. Pool was nice and breezy. Breakfast buffet was delicious but not as many food choice as I expected. Rooms were clean and bed was comfortable. Overall I would rate it as 9/10 and would book again.
This is nice hotel with shopping mall around and underneath the hotel. The is grocery store, money exchange place, pharmacy, eatery with all kinds of food in basement. A convenient place.
The hotel is great, have all the right facilities, convinient easy to go about in KL. Room is clean and comfy, delicious and reasonable price inroom dining. Area to improve, a few staff are rude with customer especially when they think we cant hear or see them.
I love the complimentary cookie during check in. The scent in the elevator is also quite pleasing. Had a pleasant stay overall. The only downside is probably the parking, where you might need to manually ask to leave the parking after validating your parking ticket.
We had an excellent stay. The bed was very comfortable. The atmosphere was peaceful and quiet. The food was varied and good. With all of this I must say that the concierge was beyond excellent. They went out of their way to help me. On the way to the hotel my phone fell out of my pocket in the taxi. They spent days on the phone tracking it down. In the end I got my phone back thanks to their persistence. This really made our whole stay that much better. Thank you!
It is the best hotel in KL. The ambiance, room, and service received. The staffs were friendly too! I love the location and room, amazing! Would love to come back here again!
We had 2 rooms during our stay of 3 nights. It was an awesome experience. Very convenient also as there are some shops in the Intermark Mall below. And plenty of food options.
Only one thing lacking- hot water for shower. The was was warm enough to shower but not steaming hot which is how we like it. We were unable to make it any hotter. Hope the hotel can do something about that.
The floor & the room smells toooooo bad. The smell like a carpet and wall mold I can't take a breath in that floor how it is a 5 start hotel ! The staff is not helpful to change the room taken very long time !!!