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Reviews of Imbi Private Unite At Times Square

3.5 out of 5
Imbi Private Unite At Times Square
1 Jalan Imbi, Berjaya Times Square, East Wing (Tower A, Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much more than i expected! Excellent
Stayed 2 nights in Mar 2020
Response from Nasir on Mar 10, 2020
Thank you so much for stay our property

8/10 Good

Woei Jian

Business traveler
Liked: Staff & service
Easy to access many places in the town. And the service is fast. I have a good rest there and quite ok. Quiet and comfort
Stayed 2 nights in Mar 2020
Response from Nasir on Apr 4, 2020
Thank you for stay our property

2/10 Terrible

Rudy

Disliked: Cleanliness, property conditions & facilities, room comfort
A very very bad hotel apartment. Do avoid...!
Came into the apartment with a strong stench of chlorine coming from the toilet. It is a terrible apartment with dirty furnitures with broken, old fittings! Floor is dirty with stains. Beds are creaking and wirings from the TV to the Internet are messy. Toilet drainage is terrible. It is always wet without water being drained off. Soaps are not provided after the first day of stay. It is not a place to stay for a short term period. A very very bad apartment for a holiday. Please avoid at all cost. Very bad hotel apartment!
Stayed 3 nights in Feb 2019
Response from Nasir on Jun 16, 2019
Thank you

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice..sweet home
Stayed 3 nights in Jan 2019
Response from Nasir on Feb 10, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great loctioan dricet to the lobby check in Nich room amazing view near shopping Sttaf very friendly...
Stayed 1 night in Jan 2019
Response from Nasir on Feb 3, 2019
Thank you

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO ROOM despite booking - had to sleep in airport
When I arrived at the hotel, I had to wait for 15 minutes (there was nobody at the reception). Finally, the manager came, only to announce me that THEY HAD NO FREE ROMA LEFT, although I had a hotels.com reservation. He then asked me to LEAVE (!!!). So there I was, in the middle of Kuala Lumpur, at 3 am, without a place and without any possibility to book something else (it was already the next day). I had to go back to the airport and sleep there. Do not take that risk. Never, ever book there. You have been warned!
Stayed 1 night in Jan 2019
Response from Nasir on Jun 16, 2019
Thank you

6/10 Okay

Hiroshi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old fashioned hotel room.
Location is good. Big swimming pool, but sauna not allowed for kids below 15 yes, which is funny. Good is old fashioned, not effective. Hot water not enough
Stayed 1 night in Oct 2018
Response from Nasir on Oct 29, 2018
Thank you

8/10 Good

Prof Sureswaran

Liked: Staff & service, room comfort
Homestay, not a hotel.
It was OK. The Guys were very nice. But Hotels.com should clearly state that it was a homestay.
Stayed 2 nights in Jul 2018
Response from Nasir on Aug 16, 2018
Thank you

10/10 Excellent

Jocelyn, singapore

Very convenient
Easy access and easy contact the owner for the room as this is not under hotel management.
Stayed 1 night in Jun 2018
Response from Nasir on Jun 20, 2018
Thank you for stay our apartment

8/10 Good

Mohamad Fitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good n comfortable but room smoking smell very strong. Nice KL view. But need to pay parking at shopping mall's rate.
Stayed 1 night in Jun 2018
Response from Nasir on Jun 14, 2018
Thank you for stay our apartment

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to KL
The property is very conveniently located, just beside Imbi Monorail station. The Mall within which the hotel is located is excellent. And other prominent malls are within walking distance.The room was excellent and the view is great. Great value, definitely 4 Star!
Stayed 2 nights in Jun 2018
Response from Shepon on Jun 8, 2018
Thank you

10/10 Excellent

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
The view-superb! The swimming pool-superb! The mall-superb!
Response from Nasir on Apr 11, 2018
Thank you

10/10 Excellent

ROSEMARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in KL
Response from Monir on Feb 27, 2018
Thank you for stay our apartment..

6/10 Okay

Seiichi

Disliked: Cleanliness, property conditions & facilities, room comfort
長期滞在者の又貸し宿
アメニティグッズが無くフェイスタオルも無い。 フロントが無く特定の個人とLineを通しての やりとりだった。フロントが無かったのが滞在中 ホテル側との連絡に不安があった。チェックアウトの際 部屋で待ってスタッフが来るのを待つ時間に不安があった。
Stayed 5 nights in Mar 2019
Response from Nasir on Apr 11, 2019
Thank you for stay our property well hope come agin Thank you

6/10 Okay

Abdulaziz

Bad
Very bad
Stayed 1 night in Jan 2019
Response from Nasir on Mar 4, 2019
Thank you

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
ホテルというより、高級アパートの１夜貸しです。
ホテルというより、高級アパートの１夜貸しです。予約してから、チェックイン時はここに電話する様にとメールが来ましたが、今回は携帯を使えないので、困りました。便利な場所でビルのセキュリティーが居たので、その方に電話を頼んで、オーナーを呼んでもらいました。 チェックアウトも、帰りの飛行機のスケジュールで１０時にチェックアウトしたいと何度か確認し、１０時に来る（鍵の返却とデポジットの返金にオーナーが来る必要がある）と約束したのですが、１０時２０分になっても現れず、飛行機の時間を気にしてイライラすることになりました。結局、ビルのセキュリティーにまた電話を頼むことに。ホテルではないので、オーナーの対応次第です。こういった内容はきちんと表示すべきでしょう。 立地は抜群です。部屋の清掃はまあまあ。古さは目立ちます。カードキーを使った部屋とビルのの出入りの案内を聞いただけで、その他の案内がなく、少し困りました。例えば、シャワーや風呂のお湯が出ません。室内を探して、スイッチを全てオンにして、ウォーターヒーターをオンにする必要がありことがわかりました。このアパートのプールやジムなども使えるのでしょうが、何の案内もなく施設の場所も使い方もわかりませんでした。この辺りは、書いたものを部屋に置いておくだけでも良いと思うのですが、オーナー次第なのだと思います。 立地は良いですし、２ベットルームのアパートですので、家族連れで何日か滞在するには良い選択だと思いますが、ホテルとしてのサービスを期待すると、少し不満が溜まりますね。
Stayed 1 night in Jan 2019
Response from Nasir on Jun 16, 2019
Thank you

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
電話しても出てこなかった the owner didn’t came down when i called him more than two hours. so i had to check in another hotel.
Stayed 3 nights in Jan 2019
Response from Nasir on Jun 16, 2019
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿地點就位於時代廣場樓上,亞羅街也不遠,非常的方便!房間很大,房東也很熱心~
Stayed 1 night in Jul 2018
Response from Nasir on Aug 8, 2018
Thank you