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Reviews of OYO 474 Hotel 91

2 out of 5
OYO 474 Hotel 91
1, Jalan Bukit Mewah 10a, Taman Bukit Mewah, Kajang, Selangor

Reviews

6.8
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rizuan

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
smelly pillow case, broken bathroom door, slow water, air cond temperature can't be adjusted, room doesn't smell good, there should also be a face mirror on the outside wall to make it easier for visitors to dress up. Especially if not mistaken ROOM#118/811.
Stayed 1 night in Jan 2023
Response from Lisa on Feb 14, 2023
Hi, Rizuan! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

6/10 Okay

Mohd Shahrizad Bin Yaacob

Business traveler
Liked: Staff & service, amenities
It's ok with what you have paid for it.
Stayed 1 night in Jun 2022
Response from Amina on Jul 10, 2022
Hi, Mohd Shahrizad! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay turns out to be an amazing experience next time. Regards, Amina!

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019
Response from Megha on Apr 5, 2019
Appreciate your positive rating,. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Barbara

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019
Response from Megha on Apr 5, 2019
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Barbara

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019
Response from Megha on Apr 5, 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Barbara

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Megha on Apr 5, 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Barbara

6/10 Okay

Muhd

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Tidak puas hati dengan pekerjaa
Saya berpuas hati dengan keadaan, keselesaan bilik. Saya cuma tidak berpuas hati dengan kakitangan sangat kurang memberi layanan yang baik dan sikap cleaner hotel yang tidur jujur
Stayed 1 night in Apr 2019
Response from John on May 26, 2019
Hi Muhd! Kami sangat menyesal kerana salah laku itu. Terima kasih satu tan untuk tinjauan anda kerana setiap ulasan membuktikan untuk menjadi lebih baik untuk kami dalam mendapatkan yang lebih baik. Kami minta maaf kerana pengalaman anda tidak dapat memenuhi kualiti jangkaan anda dengan kami. Kami ingin menyiasat maklum balas anda dengan lebih lanjut dan kami telah mengemaskinikan pasukan berkenaan mengenai isu ini untuk memastikan ini tidak diulangi. Berharap untuk mempunyai peluang lain untuk berkhidmat dengan lebih baik. Salam, John

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
perlu menunggu semasa hendak checkin. data tidak selaras. hotel bgtahu belom buat bayaran sedangkan telah membuat bayaran secara online
Stayed 2 nights in Nov 2018