close to airport for layover but only interested in when you are checking out staff were rude and not helpful aircon poor would not stay at this hotel again
Comment from Hotel Management
Jan 26, 2017 by khaslina, Hotel Management
Thank you for taking the time to share your feedback on Expedia.com.
I truly apologize that we failed to meet with your expectations.
I would very much wish to make contact with you personally, and if it’s not too much to ask, please do drop me an email with your contact details so that I can be in touch.
Once again, thank you for taking the time to share your experiences. Though all this has transpired, I still hope to have the opportunity of welcoming you back to our property, so that I can assure you of a memorable Hotel experience that you deserve.
Sincerely, with best regards,
Guest Service Centre Manager