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Reviews of Domitys Bangsar Kuala Lumpur

4 out of 5
Domitys Bangsar Kuala Lumpur
136 Jalan Ara, Bangsar, Kuala Lumpur

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 66 reviews" "
Rating 8 - Good. 22 out of 66 reviews" "
Rating 6 - Okay. 9 out of 66 reviews" "
Rating 4 - Poor. 7 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Leo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Bahar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this property with my family, the rooms were really clean, the service was great and staff were really helpful and responsive at all times. The location is convenient, walking distance to Bangsar ,( shuttles also available ) however it’s a bit noisy and busy as it is still a central and busy suburb. Shared washer and dryer were available for a fee, but not in the apartment.
Stayed 10 nights in Dec 2023

10/10 Excellent

Fursham

Stayed 4 nights in Dec 2023

10/10 Excellent

FURSHAM

Stayed 3 nights in Dec 2023

10/10 Excellent

Helmi

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Genevieve on Nov 16, 2023
Dear HelmiThank you for taking the time to share your feedback with us! We are delighted to hear that your experience was positive.Your satisfaction is our priority, and we look forward to providing you with excellent service during your future visits. Once again, thank you for choosing us, and we hope to welcome you back soon.Warm regards,Genevieve WillieOperations Manager

10/10 Excellent

MOUHAMAD LOAY

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The team were very helpful and friendly.
Stayed 3 nights in Oct 2023
Response from Genevieve on Oct 26, 2023
Dear MOUHAMAD LOAY,Thank you for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable. Their dedication to providing excellent service is something we take great pride in.We look forward to welcoming you back on your next visit!Warm regards,Genevieve WillieOperations Manager

10/10 Excellent

Dominique

Stayed 20 nights in Sep 2023
Response from Genevieve on Nov 16, 2023
Dear DominiqueThank you so much for taking the time to rate us with 5 bubbles! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience.Your satisfaction is our utmost priority, and we are committed to maintaining the high standards that have earned us your top rating. We value your patronage and look forward to welcoming you back for another exceptional experience.Warm regards,Genevieve WillieOperations Manager

10/10 Excellent

Lydia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect staycation place, will definitely rebook.
Stayed 1 night in Sep 2023
Response from Genevieve on Sep 30, 2023
Dear Lydia,We are absolutely thrilled to hear that you had a perfect staycation with us! Your kind words mean the world to us, and we're truly grateful for your positive feedback.We can't wait to welcome you back for another wonderful experience. Please don't hesitate to reach out if there's anything special you'd like for your next stay. We're here to make it even more memorable!Warm regards,Genevieve WillieOperations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Domitys Bangsar
Family of 4 in a 2 bed apartment. Lots of space, has pool but no gym. Staff are super friendly and helpful and the cleaning staff are great. Good location for Bangsar
Stayed 17 nights in Jul 2023
Response from Genevieve on Aug 20, 2023
Dear Sir,Thank you for sharing your feedback regarding your family's stay in our 2-bedroom apartment. We are delighted to hear that you found the space comfortable and spacious. It's great to know that our staff, both at the front desk and our cleaning team, provided excellent service.Regarding the gym, we do have one available, and it's located at the Club House on Level 1. We're also pleased that you had the opportunity to enjoy our pool. Your mention of our convenient location in Bangsar is much appreciated.We look forward to the possibility of hosting your family again in the future and providing you with another enjoyable stay.Best regards,Genevieve WillieOperations Manager

4/10 Poor

Preston

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The previous occupants of our room left underpants drying on the window and the cleaners did not remove them. The room next to us had about 20 people staying in it who were very loud. The room did not look like the photos when I made the booking.
Stayed 3 nights in Jun 2023
Response from Genevieve on Jul 16, 2023
Dear Preston,Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay at our property. Your feedback is extremely valuable to us as we continuously strive to improve our services and maintain a pleasant environment for all our guests.We apologize for the oversight of our cleaning team in not removing the underpants left by the previous occupants. This is certainly not the level of cleanliness we aim to provide, and we will address this with our housekeeping staff to ensure that such oversights are not repeated in the future.Regarding the noise issue with the neighboring room, we understand how disruptive and unpleasant that must have been for you. We regret that this situation occurred, as we always aim to maintain a peaceful atmosphere for all our guests. We will review our noise control policies and take the necessary steps to ensure a more enjoyable and tranquil environment for future guests.We also apologize if the room did not match your expectations based on the photos when you made the booking. We strive to provide accurate representations of our accommodations, and we regret any discrepancies that may have occurred. Your feedback highlights an area where we can improve, and we will review our processes to ensure that our photos are a true reflection of the rooms we offer.Once again, we apologize for any inconvenience caused during your stay. We appreciate your feedback, and we will use it constructively to address the issues you raised. If you decide to give us another opportunity in the future, we would be delighted to make it up to you and provide you with a much-improved experience.Thank you for bringing these matters to our attention. We value your patronage and hope to have the chance to welcome you back and exceed your expectations in the future.Sincerely,Genevieve WillieOperations Manager

10/10 Excellent

ONG HOOI

Stayed 14 nights in Mar 2023
Response from Emma Razali on May 1, 2023
Dear Ong Hooi,Thank you for staying with us and we are grateful for the high rating. We hope to seeing you again for another memorable experience.Warmest regards,Emma RazaliAssistant Residence Manager

8/10 Good

noryati

Stayed 2 nights in Dec 2022

10/10 Excellent

Juliana, Dianella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property on entry was lovely, it was also gated which gives peace of mind, a service desk where the friendly staff are there to help in any way. Well appointed kitchen, neat and tidy apartment, sweet and roomy dining and lounge area, seperate huge bedroom with wardrobe, dressing table desk and enormous tiled bathroom with double shower head for a luxurious bathing experience. All amenities where available inclusion a pool, gym and laundry. Near to shops and the local attractions. We thoroughly enjoyed our stay and would recommend it for great experience for families and couples.
Stayed 4 nights in Dec 2022
Response from DB on Jan 17, 2023
Dear Ms Juliana,Thank you for taking the time to share your stay experience at Domitys BangsarIt is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Domitys Bangsar Management

8/10 Good

Harris

Traveled with family
Liked: Cleanliness, room comfort
Privacy and Rileks
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, amenities
convenient and at bangsar
Stayed 1 night in Apr 2021

10/10 Excellent

Dhrma

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Excelent
Not much to say except it was an excelent hotel
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Apartments were very spacious. Facilities were great, especially the pool. Great place to stay with a young family Great location to Bangsar which is an awesome area for kids Staff were super helpful and friendly
Stayed 19 nights in Jan 2020

10/10 Excellent

Honesti

Liked: Cleanliness, property conditions & facilities
All good apart from tv didnt work in bedroom and had to call maintaince but they couldnt fix
Stayed 2 nights in Jan 2020
Response from The Nomad Residences, Bangsar on Jan 27, 2020
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we will definitely look into the few matters highlighted. We look forward to welcoming you back to our Residence in the future. Thanks & Regards, The Nomad Residences, Bangsar

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I like the location and facilities. Unfortunately the property is poor condition due to lack of maintenance. The staff are very helpful
Stayed 8 nights in Jan 2020
Response from The Management on Jan 23, 2020
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we will definitely look into the few matters highlighted. We look forward to welcoming you back to our Residence in the future. Thanks & Regards, The Nomad Residences, Bangsar

6/10 Okay

Sandeep, Singapore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
1. I.opted for smoking rooms when book the rooms but was shocked to learn the entire place is smoke-free. I wonder why the option was even made available to me when booking. 2. After checking in, i soon found out that my water heater wasnt working and i contacted the hotel staff who then sent someone to check on it. After inspection, the "technician" agreed that it was faulty but i was given not even offered an option to change room but rather just put up with the faulty water heater. 3. When checking out, we were charged cleaning fees for a "stained" towel. I mean if it was a stained carpet, i can totally understand but stained towel? Isn't cleaning and drying is what a towel supposed to do and in that process, gettinh stained is pretty normal?
Stayed 3 nights in Nov 2019
Response from The Nomad Residences, Bangsar on Nov 19, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. Please accept our sincere apologies for the inconveniences caused due to the shortcomings on our services that were not up to your expectation. The issues raised by your good self-have been taken up with the respective department managers and an action plan is being drawn up to ensure that measures are taken to ensure that such incidents do not recur. We would like to assure you that the management is fully committed into improving the issues raised. We acknowledge the shortcomings on our service delivery and wish not to offer any excuses. Please allow me to reassure you that misgivings such as these are not a norm. Kindly accept our sincere apologies, once again for the unintentional inconvenience experienced by your good self. Thanks & Regards, The Nomad Residences, Bangsar

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2019
Response from The Nomad Residences, Bangsar on Nov 8, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a convenient location!
A great stay in convenient location. The Nomad is very comfortable and is truly excellent value!! The rooms where large and well appointed and the staff friendly and accommodating. Would stay again!
Stayed 3 nights in Oct 2019
Response from The Nomad Residences, Bangsar on Nov 8, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

8/10 Good

SGoel

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in nice vicinity in Bangsar
Stayed 2 nights in Aug 2019
Response from The Nomad Residences, Bangsar on Aug 21, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

10/10 Excellent

Verified traveler

Stayed 24 nights in Apr 2019
Response from The Nomad Residences, Bangsar on Jul 18, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from The Nomad Residences, Bangsar on Mar 25, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good
We stayed one night at The Nomad. It’s very central to the Bangsar area so very convenient. If you’re after luxury this isn’t for you. But it’s clean and spacious and great value for money.
Stayed 1 night in Feb 2019
Response from The Nomad Residences, Bangsar on Feb 6, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

8/10 Good

Cem

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and quite
Stayed 1 night in Dec 2018
Response from The Nomad Residences, Bangsar on Feb 6, 2019
Thank you for choosing our Serviced Residences and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our Residences aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Residence in the future. Thanks & Regards The Nomad Residences, Bangsar

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from The Nomad Residences Bangsar on Oct 19, 2018
Thank you for choosing our Serviced Residences and for taking the time to write a review. We look forward to welcoming you back to our Residence in the future. Thanks & Regards, The Nomad Residences, Bangsar

8/10 Good

Eliza, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and spacious
The service apartment is clean and generally well maintained. It is also well equipped with all necessities for a comfortable stay. WiFi is strong as well. Service staffs are courteous and helpful. Apartment also near Bangsar village with great food and shopping. In the morning, some traffic noise can be annoying though. In general, my family had pleasurable stay.
Stayed 3 nights in Dec 2017
Response from SSR on Nov 19, 2019
Dear Eliza, We truly appreciate your compliments and we're so happy to hear that you had a great stay at The Nomad Serviced Residences Bangsar. We hope to welcome you back soon.

6/10 Okay

SITI

Liked: Cleanliness, property conditions & facilities, room comfort
so-so
we experience access problem several time. to wait for them to fix quite long coz lobby & our room quite far. swimming pool under reno. should hv informed us when we made booking coz swimming pool us what we look for. very upset. at least compensate with upgrade or anything. asked for upgrade to 2 room coz our unit has another room which is locked but the reception lady very adamant said no. kind of weird having one lock room in our unit. room was clean at night?? we expect it to be cleaned while we were away during day time. we felt annoyed & very upset when they quickly went out without completing the cleaning job. rubbish not pick up that time. room ok equip with washing machine, dryer, hood hob oven but no time to utilise. long term stay ok
Stayed 4 nights in Sep 2017
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Fine location but building fabric is wanting.
Good location if you have business in Bangsar Damansara side of town. Convenient to some good bars and restaurants. Staff b+.Facility sorely in need of major maintenance. Walls cracking, floor lifting, probably not painted since built, toaster fused the power supply and elevator interior damaged. Swimming pool excellent and price sensible; it is just let down by maintenance issues.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Dirty, noisy, unpleasant
Room was dirty, lots of noise from other guests and maintenance work. Generally not a very pleasant stay.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nomad Bangsar is the only facility for visitors in Bangsar. It offers good quality and spacious residential accomodation with good Wi-Fi connections for visitors.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent layout and place. Very convenient location. Very comfortable pillows.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

8/10 Good

Martin Chin, Melbourne

Insufficient lighting in bathroom;
Quiet surroundings except for dogs barking at night and early morning. Otherwise, reasonably comfortable accommodation.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

8/10 Good

Dal, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay in a beautiful city. Wholly recommended
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

6/10 Okay

BERTRAM, Kuching

Liked: Cleanliness, room comfort
Good mid range apartment
Comfortable stay.. Mid range apartment, good location. Have to bring your own tea or coffee.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

8/10 Good

Jan Willem, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. 1 km to Bangsar village. Lots of parking.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

6/10 Okay

chern feng, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad.
stay was okay, not awesome. but its still dirty. floor was so dirty until we have black feets , it is dusty and sandy on the floor,towel stinks, asked for replacement but unfortunately hotel told us theres no replacement available, Asked for a few times for the washing detergent for the dishes but unfortunately they came after calling them three times about in an hour time, Neighbourhood was quiet, but there is no facilities around, a car is a must!
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

Mohd, Kuala Terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puas hati
Ok
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good staff, certain rooms smells bad
We stayed in the 3 bedroom suite. One of the room smells bad. Air conditioning doesnt work well in certain rooms.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

6/10 Okay

Frank

Liked: Cleanliness
Disliked: Staff & service
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

4/10 Poor

ExperExpat

Disliked: Staff & service, property conditions & facilities
15 min walk to Bangsar Village
Rather expensive for the price but proximity to village is nice. First room had a water leak in the bathroom ceiling so had to move to another room. Very basic setup with irregular furnishings (1 cup, 3 plates, 1 spoon, 2 knives, etc). Room was clean but dark, fixtures rusty, windows unable to open. Haphazard attention to detail. Internet would never come up. Overall quality was disappointing. Garbage bin in lobby was overflowing while staff played a game. Needs better management and attention to detail.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

pjohn104, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Following an initial problem causing me to complain, the management immediately addressed this by offering an alternative superior condo at no extra charge. The staff were attentive, the condo was clean, modern, spacious and with good facilities. I would stay at Nomad Bangsar again without hesitation, and would thoroughly recommend.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

4/10 Poor

Bucketlistras, NY

Disliked: Staff & service, property conditions & facilities, room comfort
Nomad is named appropriately- not value for money
Access tiotaxii, at times, a challenge. No in room food service and not near food outlets, house keeping kept forgetting to put in soap and room cleaned every other day!
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

Ming, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip for 2 days
It is the best. Way better than my personal expectation. The room is clean. Security is tight. They even escort us to the room during the night. A place that I will go back again. Thank you.
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!

8/10 Good

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
The location is great as it is closest to Bangsar Shopping Center (BSC) and Bangsar Village. The room is comfortable and housekeeping staff is nice (They only do housekeeping 3 times a week. However, they came to vacuum for me anyway on off-day because I told them I have a baby)
Response from The Nomad on Nov 19, 2019
Thank you for taking the time to share your feedback. We hope to welcome you back to our residence very soon!