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Reviews of V Garden Hotel

3 out of 5
V Garden Hotel
No 21 Jalan Pudu Ulu, Off Jalan Cheras, Kuala Lumpur

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 154 reviews" "
Rating 8 - Good. 71 out of 154 reviews" "
Rating 6 - Okay. 34 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 1 out of 154 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ooi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Wifi connection need to improve,Tab bassin stuck during wash face,the management should provide 1 soft and 1 hard pillow..
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Paul on Nov 23, 2019
Hi Good day to you First of all ,we would like to say thank you for choosing V Garden Hotel for your stay during your visit in town. Hope you had a pleasant stay .We would like to welcome you back in the future when you are in town. Your feeds are very important to us . Have a nice day

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Days in Malaysia
It was comfortable and the scenery in the lounge area is beautiful. Helpful and kind staff. Convenient location, close to the Mall and train station. Nearby ATM. Only thing is the breakfast was disappointing, two toasts and a hot drink. Asked for an extra toast and was told only two per individual lol Wish there was a variety of cheap options like sausage or eggs.
Stayed 1 night in Oct 2019
Response from Paul on Oct 6, 2019
Dear guest Thank you for staying at V Garden Hotel during your visit in Malaysia .Thank you for your reviews and suggestion.It's mean a lot to us.We are glad that you had a great stay at V Garden Hotel.We would like to welcome you back next time when you are in town . Have a great day .Cheers :)

8/10 Good

Nis, Ipoh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and helpful.
Stayed 2 nights in Sep 2019
Response from Paul on Sep 26, 2019
Hi Good day to you Greetings from V Garden Hotel. Thank you for your kind review . We are happy that you had a great stay at V Garden hotel during your visit in KL. We would like you to welcome again next time when you are in town. Have a great day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Paul on Sep 23, 2019
Hi Good day to you Greetings from V Garden Hotel. We would like to say thank you for staying at V Garden Hotel during your visit in Kl. Thank you for your feed back . Have a great day

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from busy street, lots of food nearby... 5 minutes away from Maluri Station... Walking distance to Sunway Velocity..Good distance via Grab to Ikea Cheras/My Town Shopping Mall. Everyone working at the property is friendly and helpful.
Stayed 2 nights in Sep 2019
Response from Paul on Sep 15, 2019
Hi Greetings from V Garden Hotel Thanks you for your kind review. We are happy that you had a great stay at V Garden Hotel.In the future we would like to welcome you back when you are in town

10/10 Excellent

bikramjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in budget
good hotel
Stayed 3 nights in Aug 2019
Response from Azzim on Sep 4, 2019
Thank You for choosing our hotel. Kindly visit us again

6/10 Okay

jay

Disliked: Property conditions & facilities
v garden disapointment.
stayed for two nights. checked in on the end of our holiday so had lots of luggage. no one even offered to help carry our bags..just sat behind the desk and watched us struggle. had a very tired 3yo in tow as well. the room was really really basic. shower and toilet in same room type set up. folding concertina door for bathroom and only one access key provided so power went down when we left the room- meaning aircon would be off on our return home for our outings and the room would take 20 minutes to cool down. remote control batteries flat. room blind didnt open. no safe for belongings. kettle not working.. wall paper in room held to wall with staples! the included 'breakfast'- 2 pieces of dry toast and a spoon of jam. instant coffee with powdered milk. hardly a continental breakfast!. not 3 stars. cheap but you get what you pay for i guess. no mini mart close by- petrol station only. at night - night club bass thumping in low volume to early hours. probably would pay a bit extra and have a little more comfort.
Stayed 2 nights in Aug 2019
Response from Azzim on Aug 7, 2019
Hi, Thank You for staying in our hotel

8/10 Good

Mohamad wazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from AZZIM on Jul 4, 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Yedd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service!
Stayed 2 nights in Jun 2019
Response from AZZIM on Jul 4, 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is nice, but there is no parking place for us.
Stayed 2 nights in Jan 2019
Response from Ritesh on Jan 21, 2019
Hi, Yew! Thank you so much for writing the review and rating us positively. We will make sure you get an amazing experience on your next stay. Regards, Ritesh

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, safe place and friendly staff. Staff helped us with our needs and gave valuable suggestions of where to visit.
Stayed 2 nights in Dec 2018
Response from Ritesh on Jan 4, 2019
Thank you for rating us with such awesome words, Guest! We’ll strive to keep up with your expectations always. Regards, Ritesh

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018
Response from Ritesh on Jan 4, 2019
Thanks for the positive rating, Guest! Hope to welcome you again soon :) Regards, Ritesh

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018
Response from Ritesh Yadav on Dec 10, 2018
Thanks for the perfect rating, Guest! Looking forward to your continuous love and support :) Regards, Ritesh

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
everything is ok, except lighting in de room is a little poor
Stayed 1 night in Nov 2018
Response from Ritesh Yadav on Dec 10, 2018
Hi, Guest! Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ritesh

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Paul on Oct 5, 2018
Hi Greetings from V Garden Hotel. First of all, we would like to thank you for choosing V Garden Hotel for your stay during your visit at kl. Thank you for your feedback . Hope to welcome you again in future . Have a nice day . Cheers :)

8/10 Good

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
The direction to the hotel was tricky, we have to make a few turns to locate destination. The hotel was positioned in a layback area. But when you are inside, the scene is good. Except for no toothbrush provided issues, and very simple breakfast, my sleep was good for 1 night stay. :)
Stayed 1 night in Sep 2018
Response from Paul on Sep 25, 2018
Hi Greetings from V Garden Hotel Thank you for your feedback and we are really appreciate it . We are happy hear that you had a great stay . We would like to welcome you back when you come back to kuala lumpur next time . Good day to you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from Paul on Sep 13, 2018
Hi Greetings from V Garden Hotel First of all, we would like to say thank you for staying at V Garden Hotel . We are really appreciate for your feedback . We would like to welcome you back next time when you in kl Have a nice day Cheers

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Food are all microwave no kitchen ill stay on this hotel coz bfast included but not what im expected. Staff are all nice,
Stayed 2 nights in Aug 2018
Response from Paul on Sep 13, 2018
Hi Greetings from V Garden Hotel First of all, we would like to say thank you for choosing V Garden Hotel for your stay during your visit in kuala lumpur . We're sorry for the experience you encounter during your stay and thank you for letting us know .We will try to improve on that issues . Hope we can welcome you back again next time when you are in town. Have a nice day Cheers

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Paul on Feb 22, 2018
Good day to you sir/madam Warmest greetings from V Garden Hotel We would like to say thank you for staying at V Garden Hotel . Hope you had a great stay at V Garden Hotel during your visit to kuala lumpur. We would like to welcome you again next time when you are in town. Thank you for your time and have a great weekend

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Azzim on Feb 10, 2018
Thank You for your review. Kindly visit us again next time.

8/10 Good

Lee

Liked: Staff & service, room comfort
Average
Average...
Stayed 2 nights in Dec 2017
Response from Azzim on Jan 18, 2018
Hi, thank you for staying in our hotel. We will improve our service in the future. Kindly visit us next time.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Azzim on Jan 7, 2018
Thank You for staying at our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good
Room is spacious although for a standard one. Good place to chill as they good indoor garden, food as well. The only thing is very limited parking and you need to pay if u missed the hotel parking spot.
Stayed 1 night in Nov 2017
Response from Azzim on Jan 7, 2018
Thank you for staying at our hotel

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
THANK YOU FOR YOUR REVIEW

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next door to a 24 hour pub!!!!!
The hotel is nice and clean and facilities are good. The staff are lovely. However, the pub next door is 24 hours and although we had the room furthest away from the pub room 203, the noise was thumping in a real techno type of sound all night until early hours of the morning and then restarted just before 7am - so only a few hours of respite. It was unbearable and didn't sleep a wink and suffered banging headache all night and the following day, which was not ideal since we had travelled 9 hours from Sydney and the next day was to travel a further 14 hours back to London. The manager did speak with them at 8am when i stormed downstairs and said i have totally had enough...... they stopped. But when we returned later to collect our luggage it had resumed.
Stayed 1 night in Oct 2017
Response from Azzim on Nov 18, 2017
Thank You for your review.

10/10 Excellent

A T M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Oct 2017
Dear Valued Guest Thank you for your feedback and hope you had a great time staying at V Garden Hotel Hope to see you again

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2017
Dear Valued Guest We are appreciate for your feedback Thank you for staying at V Garden Hotel Wishes you the best

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Aye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Dear valued guest Thank you for your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay . We hope you had a great stay at V Garden Hotel . We would like to welcome you back next time when you come back to kl .

6/10 Okay

daryl

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and Peaceful
Nice quite stay thought open parking a bit expensive and surrounding hard to find good parking

6/10 Okay

Jacklin

Disliked: Staff & service, property conditions & facilities, room comfort
Parking issue, Noisy at night
Hard to find parking. Very jam area. Not encouraged to stay

8/10 Good

Brunno, Queenstown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean
It was just for one night but pretty nice and comfortable room. Near to train station and you can get easy to anywhere.

6/10 Okay

Sarbjit, Kuala Lumpur

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No Parking for In House Guest
V Garden hotel is a new budget hotel located in Maluri area,Kuala Lumpur. Somehow I am very happy with the spacious rooms in this hotel as well as the front office staffs which were very friendly. The only thing I hate the most is that this hotel does not come with In House Guest Car Park whereby all the In House Guest are required to fork out another RM 10 per entry/day for your vehicle parking fees.

6/10 Okay

Kang, kuala lumpur

Liked: Cleanliness, room comfort
Bed and washroom are clean. but the internet connection is no good, can't use at all. There are few chinese restaurant nearby, which you can taste what the locals frequent.

10/10 Excellent

Nis, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
A very nice hotel, even if the hotel is located in a tiny slot in KL. The hotel is very well maintained and is very clean. Also the hotel is near KL nightlife. The staff is friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
clean room and nice lobby.will come again next time

8/10 Good

wai Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable , clean, value for money
clean and comfortable room, friendly staff, easily accessible food shoplot. car parking lot limited.

10/10 Excellent

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great!!!

10/10 Excellent

Aliah Afiqah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great

10/10 Excellent

baby tan, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
terbaik ...I was stay for a month untill now..love to stay here..greatest hotel I ever had staying. ...the manager and fyra also the housekeeping is friendly and helpful. ..love it love it and love it so much..values for money. .

6/10 Okay

Verified traveler

Quiet City Stay
It was a short stay & the location was ample enough for city outing. We were lucky to have vacant parking space infront the hotel lobby...room furnishing needs maintenance / some needs replacement

6/10 Okay

cachino, singapore

Liked: Cleanliness, room comfort
nice and comfortable...
overall have a pleasant stay but only for 1 night. will come back again for short trips.

10/10 Excellent

Lim, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay 2 times same issued let police disturbing

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Basic Hotel
it is a value of money boutique hotel. Nothing much in the surrounding but there are several good Chinese food beside the hotels. The only drawback is there is no fridge to store my cold drink.

4/10 Poor

Mun pin, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms
Nothing much to say accept the rooms are dirty and only 1 channel on the tv thats watchable

8/10 Good

M N S, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were very friendly. Perfect place to stay if you're planning on backpacking/travelling and not spending all the time at the hotel.The room rates are very reasonable.

8/10 Good

Danial aizat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort