Property amenity
Check availability

Reviews of ZigZag Hostel

2 out of 5
ZigZag Hostel
3a Antonovicha Street, 6th Floor Apt 18, Kyiv

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base in Kiev
I was very happy with my stay here. The showers and bathroom facilities were excellent and the bed was comfortable. There’s a great view from the dorm and most things were walkable from here, (although the metro is 2 minutes away if you want to save your legs!) The area the hostel is in is very nice, and I enjoyed the company of the other guests.
Stayed 6 nights in Jul 2019
Response from Mariya on Sep 8, 2019
Dear guest! Thank you for your feedback, it's very nice that you enjoyed your stay at our hostel! We will be glad too see you next time:)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Tony, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've had a great time at ZigZag (note that it's named ZyhZah in Ukrainian transcription) hostel. It is located in one of the most convenient locations in Kiev city center. All 3 subway lines are a walking distance a way, which makes it easy to get around. Also, there are lots of stores and amenities nearby. What made the stay particularly special was the friendly staff who work at the hostel. Victoria, one of the girls working at the reception, was very helpful with all requests involving city sightseeing, including directions to places in the city that tourists would be hard-pressed to find in any way other than word-of-mouth. The tea was appreciated as well. This hostel isn't perfect, but I would certainly recommend staying there because of excellent staff.
Stayed 1 night in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for clean and spacious hostel in vibrant location.
Stayed 4 nights in Jul 2018
Response from Mariya on Aug 4, 2018
David, thank you very much for your review)

6/10 Okay

Emma

You get what you pay for
The location of this hostel is great! There are restaurants, shopping and other sites nearby. I stayed in a 4 person room and it was very cramped... It would have been better used for a 2 person room. The wifi is also not great. When I arrived it took me almost 2 hours to connect. When I let the woman at the desk know, she said "well my phone is connected so it must just be your phone" and couldnt be bothered to do anything about it. I talked to other people in the hostel and it was not working for them either. Meaning it wasn't just my phone... There was also no soap available in the bathrooms/common sinks which is a bit gross if you ask me. I ended up buying my own soap to use. My least favorite thing was the fact that I had to go to the 2nd floor to take a shower. They had shower stalls on the 1st floor but they just used them as storage... The showers they did have could use a good deep cleaning. It was not the best hostel but also not the worst. If you are looking for a cheap place to stay with a good location and you don't need anything luxurious it will do.
Stayed 6 nights in Jul 2018

10/10 Excellent

Shakti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for solo and with friends
I found this place perfect, staff was very helpful, olga helps us alot.
Stayed 2 nights in May 2018

10/10 Excellent

Charalambos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZigZag Kiev
Great City with a lot of places to visit. The hostel location is close to underground and local buses. Hostel is not large but it does have several showers and toilets. There is a TV in the Kitchen and another TV is in a small area where you can sit on Beanbags. McDonalds and Dominos Pizza is a small walk away. Beds have above average mattress for a Hostel.
Stayed 7 nights in Oct 2017
Thank you, Roger for your review. It would help another tourists to know better our location and services:)

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nothing to complain about
Stayed 1 night in Oct 2017
Thank you Andriy! We are glad to see you next time!

10/10 Excellent

Sergii, Dnipro, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and super affordable
Nice hostel with welcome staff. I had no problems with super late arrival (while I promised to arrive about several hours earlier) which was a happy news for me :) Otherwise it's nice value for the money. Will be stopping there again if I need just a place for overnight stay.
Response from ZigZag team on May 30, 2017
Thank you Sergii! We are waiting for you next time:)

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The service was amazing! the hostess Dasha, and Ana were so helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Location is excellent! All major attractions are withing walking distance. Beds are not very comfortable though (stayed in 10 bed room) however, for the price and location and smiley receptionists, bed poor quality would not matter! Definitely recommend for a short stay! Bring your slippers! The hostel has a policy of leaving shoes at the entrance.
Response from ZigZag on Oct 30, 2016
Thank you for your review! We are very glad that you enjoyed your say.

10/10 Excellent

Preechaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hostel
Beds are comfortable and clean. There are not so many guests so it's never crowded around the shower/toilet area. It is spacious for a hostel. The elevator is a bit scary but works fine. Staffs are really nice. The area is easy to get around, close to the metro and lots of nice cafes and restaurants.
Response from General Manager on Sep 30, 2016
Thank you so much for your review! We are glad that you liked it:)

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Ok If You Want A Cheap Place To Sleep At Night
Not a bad hostel, but very 'corporate'. You'll find yourself either climbing up to the 6th floor or taking the very small, outdated elevator to get in. The outside is nothing to look at. The inside, while once clean and nice does not reflect the pictures. It is well-trafficed so it is grungy and nothing is ever quite clean. We booked two beds in a shared room and it was very hot (they don't seem to like running the a/c, but will do it when requested) the carpeting had stains and the beds were cheap and uncomfortable. There were no curtains, and the sun rises at 5 am, so it was difficult to sleep with that and the shared space. The toilets and showers don't give you room to breathe, but are mostly functional. The 'lounge' is a couple of bean bags on the second floor landing next to a single desk and the wifi is very difficult to connect to, while speeds are minimal to ok at best. We thought we'd cook in the kitchen, but it was dirty and being shared by about 30 guests, so we ate out every meal and crammed our leftovers in with everyone else's. It was ok for a couple nights to get our bearings in Kiev, but we couldn't take it after two hot summer days and were glad to leave for a private room.

6/10 Okay

Dovran, Kharkiv

Disliked: Cleanliness
Normal
Pros: Acceptable price Friendly personnel(they are always gald to help you) Cons: Rooms are not cleaned daily as well as the kitchen. If you book through booking.com or hotels.com (or any other websites), don't get suprised if they you will be settled in a room that differs from the one you've booked. They overbook, and next day they can ask you to move to other room.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The door in room was unlocked
The hostel is clean . We like a kitchen the most. Overall, it was good experience. They have wi_fi for free. The staff was so nice. I would recommend Zigzag. You need ask them for towels, it's not in the room. The door in the room was unlocked, that's the worst thing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sergii, Dnipropetrovsk, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel for less money
That's a nice hostel. I've only spent one night there, but I didn't face any issues. The price is fairly small. And I would really expect much worse conditions for such money. But those rooms are akan m clean and tidy.
Response from ZigZag Hostel on Jun 1, 2015
Thank you very much dear Sergiy for your review. Next time we invite you to stay longer then one night:)

10/10 Excellent

mark, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to start your trip!
Really helpful staff. Nice place to hang out. Lots of shops nearby. Great place to start and plan the rest of your trip from. Staff really make an effort to help you out! Thanks a lot!

8/10 Good

Tony, Liverpool UK

Liked: Cleanliness, staff & service
Central location
Good hostel, helpful staff- waited up for my v late arrival (2 a.m). Bathrooms could've been a bit cleaner

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel, visited for Euro 2012. Has a very central location, very hepful English speaking receptionists and security. Very clean, modern and new look. Comfortable beds, clean bedding. Impressive array of modern and clean toilets and showers. Far better facilities than I expected for the price - excellent value!

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice stuff, very helpful. The hostel is clean and very well located. It’s easy to find
Stayed 1 night in Oct 2019
Response from Admin on Nov 5, 2019
Thank you very much for your review. We appreciate it and waiting for you next time:)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マンションの最上階にあるホステル。マンションの入口でパスコードが必要になるので、あらかじめ確認しておく必要がある。 清潔度は申し分無く、快適なホステルでした。
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ZigZag stay
The hostel's place was nice but it wasn't clean. The room was a mess. Stuff all around on the floor even. Someone took my bed when I was away. The price was okay, other than that below normal.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きれいなホステルでした。
部屋トイレ浴室も清潔で気持ち良く過ごせました。受付の方も英語の堪能で快適でした。各ベッドに灯りが無いのが残念です。貴重品ロッカーは50グリブナのデポジットが必要です。洗濯サービス50グリブナです。
Stayed 1 night in Nov 2018

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
접근성 좋은 위치
왠만한 볼거리는 걸어서 갈만한 거리에요. 지하철 역도 근처라 이동이 편해요. 저는 3박하면서 크게 불편함을 못 느꼈어요.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from ZigZag Team on Oct 2, 2018
Thank you for your stay)

2/10 Terrible

자연, 모스크바

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
엄청 불친절함
절대 가지마세요. 직원의 태도에 마음이 상해서 도망치듯 나와 버렸습니다. 여행을 후회하게 만든 곳.
Stayed 2 nights in Jul 2018

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Релекшнс
Багато іноземців
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
인간적으로 방 환기좀 잘시켰음 한다. 왜케냄새나냐. 한국분들가신다면 그냥 그렇게 추천하고싶지는 않다.
Stayed 2 nights in May 2018

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Cerca del centro, muy limpio y ordenado, la recepción no 100% capacitada pero voluntariosa

2/10 Terrible

TAKESHI, 埼玉

Disliked: Cleanliness, property conditions & facilities, room comfort
南京虫
２日続けて南京虫出ました。ベット変えてもらったのに。ホテルの人は南京虫を知らなかった。。オススメしません。

6/10 Okay

Maki, Tokyo

Liked: Staff & service
Disliked: Property conditions & facilities
便利で使い勝手の良いゲストハウス
清潔でスタッフは親切。良いゲストハウスでした。wifiがフロント周りでしか使えないのが、ちょっと不便。

8/10 Good

Igor, Симферополь

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохо
Приятно был удивлен качеством ремонта и хорошим обслуживанием. Плюс Самый центр

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

thomas

Liked: Cleanliness, staff & service
Mycket trevlig personal.

10/10 Excellent

Zoltán, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a few days
I spend few days in this hostel. The receptionists are friendly, so I recommend this place to stay ;)

10/10 Excellent

Vitor, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hostel localizado no centro de Kiev
Muito bom hostel, localizado perto do metrô e possível ir à pé até a Maidam Square. Quartos e banheiros muito limpos e confortáveis, staff muito bom e atencioso. A única coisa que não funcionou foi a internet, mas ainda não sei se foi culpa da rede do hostel ou da companhia telefônica. No geral, muito bem recomendado.

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lars Bo, Zofingen

Disliked: Cleanliness, staff & service, room comfort
Tyveri hostel
Blev bestjålet fra mit aflåste skab på værelset, 2200 kr. Receptionisten afviste erstatning, og kunne ikke forklare mig hvorfor at der var foretaget tyveri fra mit skab uden tegn på opbrud af skabet. Der var brugt en ekstra nøgle. Overvejede politi anmeldelse af Zig Zag Hostel, men orkede ikke deres korrupte politi, og rejste hjem.

10/10 Excellent

Erik, Umeå

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbra, centralt hostel!
Zig Zag är ett av de bästa hostel jag bott på. Det är genomgående fräscht och renoverades som jag förstår 2012. Dessutom är det extremt prisvärt, särskilt med tanke på att man bor mitt i smeten! Personalen är ung, trevlig och hjälpsam. Ett litet minus är dock att micron inte fungerade under min vistelse.

10/10 Excellent

Виталий Коростелев, Кенигсберг

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный хостел
Великолепное место за эти деньги !!! Дешево, чисто, уютно и в самом центре !!!

10/10 Excellent

Михаил

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort