Superior Double Room, Garden View | Terrace/patio
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Reviews of Residenza Viani Guesthouse

2 out of 5
Residenza Viani Guesthouse
VIA PERSIO AULO FLACCO 49, La Spezia, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kate

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This would have to be the worst property I have ever stayed in. We left early after only one night in this terrible place. The bed was as hard as concrete and there was no staff available to help with the problem. I hated everything about this place!
Stayed 2 nights in Oct 2023

10/10 Excellent

valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. It was initially hard to find as it is upstairs in a multi purpose building, but once found it was in a good location. Rooms were clean and large and comfortable. I would stay again and recomm.
Stayed 1 night in Oct 2023
Response from ROMINA on Oct 23, 2023
THANKS SO MUCH!I HOPE SEE YOU ANOTHER TIME!ROMINA

2/10 Terrible

Dajun

Traveled with group
Disliked: Staff & service, property conditions & facilities
It was absolutely terrible experience for us.
Stayed 1 night in Sep 2023
Response from romina reception on Sep 21, 2023
These guests did not stay with us, as they arrived 3 hours after the close of check out, without notifying. For us it was no show. On the reservation there are written opening hours, it is not a hotel h/24 as written, you can not expect to find someone when the reception is closed. They claimed they had lost their phone.... but it is required to communicate the arrival time the day before... We are flexible but it takes respect for those who work.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in La Spezia
We spent 2 nights in here in La Spezia for a trip to Cinque Terre. Location was about 20min walk from train station. Lots of restaurants around the area. The 2 bedrooms were spacious for 2 couples. Romina was great in communicating the check-in and check-out process since the front desk service was limited. Overall, great stay.
Stayed 2 nights in Sep 2023
Response from romina on Sep 22, 2023
Thank you for taking the time to write this for us.It was a pleasure hosting you.Thank you very muchRomina

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Romina Staff on Sep 22, 2023
Thanks for choosing us.We hope we have satisfied your stay!!!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Location great , 10 minutes from underground secure parking . Located 5 minutes from restaurants , 20 minutes from train station to enable cinque terre your . Cinque terre can be done in 1 day if quick or better over 2 days . Romina the host was brilliant … helpful . Recommended us to go to Porto Venere , glad we did it was brilliant . Go on the boat as was only 20 minutes EW and 15 euros return . Bus horrendous , full and sickly and was 7 euros return . Definatejy recommend this place . 👍
Stayed 4 nights in Jul 2023

10/10 Excellent

John, Toronto

Traveled with partner
Liked: Staff & service, property conditions & facilities
We highly recommend Residenza Viani. It's charming, extremely well located, well managed and comfortable, and our service was excellent. We landed in Pisa and after a very short stay, traveled to La Spezia. Whereas Pisa was rather ugly based on our brief stay, La Spezia was beautiful and full of character. Residenza Viani is located in the older part of town, about a 20 minute walk from the train station, but down what seems to be the commercial heart of La Spezia. My partner spent our first trip down pausing frequently to window shop. Residenza Viani itself is located across the street from a charming park and within a short walking distance of the harbour and pier, where we took several walks.
Stayed 2 nights in Jun 2023
Response from romina on Jul 18, 2023
We are very pleased that you enjoyed your stay, thank you for taking the time to write this review.If you want to come back you will be welcome again.Thanks for everythingRomina Staff

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room was amazing. Nice location. Romina was very helpful and nice..Good recommendations.
Stayed 1 night in Jun 2023
Response from Romina on Jul 18, 2023
Thanks so much!!It was also a pleasure for us to have you as guests!!Romina Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Room
When you enter the building, it’s a bit creepy. There’s no one around and it’s very old. But, the room was wonderful. Very close to busses, shopping & restaurants. Wish the elevator button to the 2nd floor was working. Unfortunately, there was no button. We had to ride up to the 3rd floor and carry our 4 suitcases back down one floor.
Stayed 2 nights in May 2023
Response from Romina on Jun 9, 2023
We thank you for choosing us and we are happy if you had a good time!!Romina Staff Residenza Viani

10/10 Excellent

Luznelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, great location. They have little maps to help you out.
Stayed 2 nights in May 2023
Response from romina on May 24, 2023
thanks so much!Have yu a nice dayRomina

10/10 Excellent

Maria Izabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é ótimo e bem amplo. Tudo bem limpinho e organizado. A dona da acomodação não estava na hora, mas mandou todas as infos detalhadas. Vale muito a pena!
Stayed 2 nights in Nov 2023

8/10 Good

josep

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Romina Staff on Sep 22, 2023
Thanks so much JosefI hope see you again !!Romina

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ci siamo trovati davvero bene, la stanza molto bella e pulita. La proprietaria Romina è molto gentile e stra disponibile. La posizione è comoda per visitare le 5 terre in giornata. Che dire, tutto perfetto! Consigliatissimo.
Stayed 1 night in Jun 2023
Response from romina on Jun 9, 2023
Grazie a Voi per averci sceltoE' stato un piacere ospitarviBuona EstateRomina Staff Residenza Viani

10/10 Excellent

Jérémie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Romina on Jun 9, 2023
Merci beaucoup puor tout!!!!!!Romina

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura centrale perfetta, 2 camere da letto 1 per noi adulti e una per le bimbe. Arredo top, gentilezza e disponibilità di Romina!Peccato siamo stati solo di passaggio per una notte ma torneremo :-)
Stayed 1 night in Sep 2022
Response from ROMINA on Oct 11, 2022
Grazie mille Lara sono contenta siate stati bene!!!Spero di riavervi come ospiti!!!Romina Staff Residenza Viani

8/10 Good

phong

Traveled with partner
Bien localisé pour la découverte des 5 terres En bateau ou en train ,pas de soucis . Facile à trouver, à 10mn -15mn de la Spezia Centrale. Plein de commerces et de restos tt autour. Il y a même un immense parc public. Chambre propre et spacieuse. Romina nous a bien envoyés les instructions pour le check-in hors horaires de réception qui sont de 16h à 18h ...mais au final ça le fait aussi . Aucun pbme pour accéder à l immeuble et à la chambre. Pt pbme de light bulb dans la bathroom règlé par Romina le lendemain . Merci aussi pour sa confiance pour le réglement des taxes locales ...et la remise des clés lors du départ. En fait cette établissement prône la confiance avec ses hôtes ...c 'est plutôt rare et c est a souligner ! Ça peut sembler impersonnel mais au final why not! C'est dans l 'air du temps... Pt bémol...il en faut bien 1....le towel rack à changer dans la chambre Bougainville. Et à noter ... insonorisation perfectible. Donc no doubt , booker cet établissement si vous chercher une chambre à la Spezia !
Stayed 2 nights in Sep 2022
Response from ROMINA on Sep 16, 2022
Je vous remercie beaucoup !!! Romina Staff Residenza Viani

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement central
Bonne base pour découvrir les 5 terres. Proche du port Et du centre historique. Appartement impeccable
Stayed 1 night in Jul 2019
Response from Romina Reception on Jul 21, 2019
Je vous remercie beaucoup !!! Romina Staff Residenza Viani