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Reviews of Knights Inn Plant City

1.5 out of 5
Knights Inn Plant City
301 S Frontage Rd, Plant City, FL

Reviews

4.4
Rating 10 - Excellent. 30 out of 416 reviews" "
Rating 8 - Good. 40 out of 416 reviews" "
Rating 6 - Okay. 73 out of 416 reviews" "
Rating 4 - Poor. 74 out of 416 reviews" "
Rating 2 - Terrible. 199 out of 416 reviews" "

4.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

3.8/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Don

Liked: Staff & service
Disliked: Property conditions & facilities
No desk or chair in room, just basic bed, tv, micro and fridge. Room itself and linens very clean,
Stayed 1 night in Feb 2024
Response from Isabella on Mar 5, 2024
Thank You for your review We are glad you enjoyed your stay we hope to see you again

8/10 Good

Spencer

Stayed 2 nights in Jan 2024
Response from Des on Mar 24, 2024
Thank you so much for leaving us a review! Hope to see you again soon,

6/10 Okay

Christina

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024
Response from Des on Jan 28, 2024
We thank you for your review and hope to see you again!

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay.the reception area smelled. There was only one lamp and the light in the bathroom. So you couldnt tell if it was clean or not
Stayed 1 night in Jan 2024
Response from des on Jan 28, 2024
We are sorry you did not stay with us. We hope you will give us another chance in the future!

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
Completamente decepcionados .Ningûn tipo de higiene.Las pareces pintadas por partes dando la impresiön de que apenas se le dā mantenimiento.La bañera con moho alrededor ,insectos y humedad.La ropa de cama desmerecida con mal olor.La iluminaciôn fatal apenas las lāmparås prenden.Los outlets de electricidad no funcionan.No volvemos a reservar en este lugar y no los vamos a recomendar nunca!
Stayed 2 nights in Dec 2023
Response from Isabella on Jan 30, 2024
Sorry to hear that you were unsatisfied with your stay. We will work hard to address your concerns. Thank You

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Destiny on Jan 3, 2024
We thank you so much for leaving a review!! We hope holidays were wonderful!!

2/10 Terrible

Robin

Stayed 1 night in Dec 2023
Response from Destiny on Jan 3, 2024
Seeing review, it is clear that we fell short of your expectations and our own standards. So, we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

2/10 Terrible

Melissa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was roaches all in the shower and when I came back from dinner there was roaches crawling all over the floor and the bed I ended up losing 95.54 because I refused to sleep in a room with roaches and they refused to refund me my money
Stayed 1 night in Dec 2023
Response from Isabella on Dec 17, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

José Angel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Isabella on Dec 17, 2023
sorry about your experience. Thank you for your feed back

8/10 Good

JoAnne

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was fairly disappointed at the condition of the room and facility. While it served the purpose, I am not sure I will stay there again.
Stayed 2 nights in Nov 2023
Response from Isabella on Nov 18, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Rosa

Stayed 2 nights in Nov 2023
Response from Isabella on Dec 17, 2023
Thank you for your feedback!

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty hotel
My room was the worst room I have ever seen. Doors damaged was damaged tub damaged water pressure horrible barely any hot water. Pool was completely empty will never book there again.
Stayed 2 nights in Oct 2023
Response from Isabella on Oct 31, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Isabella on Oct 26, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

abuoma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Isabella on Oct 23, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Emmanuel

Stayed 2 nights in Oct 2023
Response from Bella on Nov 12, 2023
Thank you for the positive feedback! hope to see you again

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the versatile I stayed in for many years. Of traveling. Very dirty. The pool does not work. I would not say the best of clients. Many people outside very noisy. When all you want to do, let's find a better lay down would never be my choice again
Stayed 1 night in Oct 2023
Response from Isabella on Oct 11, 2023
we are sorry about your bad experience- we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Kathlyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach problem
Dirty, roaches in the room
Stayed 3 nights in Sep 2023
Response from Des on Oct 8, 2023
In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with all departments to see how we can make it a better experience. We apologize for any inconveniences this may have caused. Thank you for your feedback!!

6/10 Okay

John

Stayed 1 night in Sep 2023
Response from Des on Oct 8, 2023
Thank you so much for taking the time to leave us feedback!!

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Manager on Aug 18, 2023
We apologize for any issues you had during your stay. Management has been notified and is looking into it. Thank you for your feedback.

2/10 Terrible

Paulo Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Aug 16, 2023
In reading your review, it is clear that we fell short of your expectations and our own standards. So, we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

8/10 Good

Christina

Stayed 1 night in Jul 2023
Response from Management on Aug 8, 2023
We thank you for your feedback and hope to see you again soon!!

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Never go back
Stayed 1 night in Jul 2023
Response from Management on Aug 8, 2023
Thank you for your feedback. We apologize we did not meet your expectations. We take guests feedback seriously and will be working to improve the issues.

2/10 Terrible

Bryan

Stayed 2 nights in Jul 2023
Response from Manager on Aug 16, 2023
Thank you for your feedback. We apologize we did not meet your expectations. We take guests feedback seriously and will be working to improve the issues.

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here!
We were afraid the sheets weren’t clean. They were rumbled. It also seemed unsafe.
Stayed 1 night in Jul 2023
Response from Des on Jul 24, 2023
n reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

2/10 Terrible

Lukas

Liked: Staff & service
Disliked: Cleanliness
Infestation no air conditioning poor color choices building is not structurally safe
Stayed 1 night in Jul 2023
Response from Des on Jul 24, 2023
We apologize for any issues you had during your stay. Management has been notified and is looking into the issues. Thank you for your feedback.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of work
The hotel is falling apart,roaches in room,toilet runs all night because chain was wrapped around the handle stem to short,third level has concrete sinking in,tv only has 3 channels,the bed frame is broken, tile in the bathroom has severe mold,AC didn't get cool even with a setting of 61 degrees, the maintenance crew has no clue what they're doing
Stayed 1 night in Jul 2023
Response from Des on Jul 22, 2023
In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness and guest safety is paramount to us, so we will speak with all departments to see how we can make it a better experience. We apologize for any inconveniences this may have caused. Thank you for your feedback!!

2/10 Terrible

Mindaugas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Des on Jul 22, 2023
Thank you for your feedback.!!

2/10 Terrible

Cesar

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing is good with this place,way over priced,everything is old dirty,it shows a nice pool and the pool is empty and surty,the pillows are horrible,everything dirty,cigarette butts all over.The shower curtain is disgusting ..Honestly don't book at this place is disgusting
Stayed 2 nights in Jun 2023
Response from Desa on Jun 7, 2023
In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

2/10 Terrible

Miranda

Disliked: Cleanliness, property conditions & facilities
The property was definitely not safe nor suitable for children at all
Stayed 1 night in May 2023
Response from Desa on Jun 4, 2023
In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness and guest saftey is paramount to us, so we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This was the worst hotel I’ve ever stayed. It was disgusting and dirty. A drug deal took place outside our door around 3 am.
Stayed 1 night in Jan 2023
Response from Des on Apr 2, 2023
Denise, In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with housekeeping immediately about your concerns. This is not the lasting impression we want to leave you with, so please allow us to right our wrongs the next time your travels bring you to Plant City.

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Destinny on Jan 11, 2023
Thank you for your feedback!

4/10 Poor

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is rough
Response from Destinny on Dec 31, 2022
In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with all departments to see how we can make it a better experience. Thank you for your feedback!!

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place to stay.
Stayed 1 night in Dec 2022
Response from Destinny on Dec 20, 2022
We apologize for any issues you had during your stay. Management has been notified and is looking into it. Thank you for your feedback.

10/10 Excellent

Wilfredo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Is really old and not in good condition
Stayed 4 nights in Dec 2022
Response from Destinny on Dec 20, 2022
We apologize for any issues you had during your stay. Management has been notified and is looking into it. Thank you for your feedback.

2/10 Terrible

Matthew

Response from isabella on Nov 18, 2023
Thank you for your feedback!

4/10 Poor

Rico

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
The attendant was really pleasant, but that's as good as it gets. I wouldn't recommend you stay here unless you absolutely must. No, I didn't say anything because I figured nothing could be done about it. First, when you enter the room it looks extremely basic. There was a stain on the floor, no coffee maker or phone. Next, the floors are weak. I thought I was going to fall through (apparently it was stronger than it felt). The shower was clean but the toilet was really old.The mattress had cigarette holes and a dip in the middle. I had to get the WiFi password from housekeeping after I woke up because it wasn't given nor on the room key. Lastly, they have roaches. Yes, roaches. I saw at least 3 babies and my roommate saw some as well. The area is real shady. Someone was smoking weed, and the people in the room next to ours kept talking and yelling until 3am. There were vagrants hanging out at night. It's an unsafe place and I plan to NEVER stay here again.
Stayed 2 nights in Nov 2022
Response from Des on Nov 19, 2022
Thank you for your feedback. Management, Housekeeping and Maintenance are looking into the issues.

2/10 Terrible

Quatisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not be open for business. Walked up to the building and the outside smelled like beer and cigarettes. The outside of the building is filthy, there was dirty water in the pool. Once I entered the room I was tempted to walk out and sleep in my car but it was 1 am and I was tired from driving from Miami to Tampa for my son football game. The room was horrible, the curtains were being held up with grey duck tape. There were holes everywhere in the walls. The bathroom and tub were filthy. The beds were old and the sheets looked dingy, I slept with my personal towel over the thin pillows, I had to use a throw blanket I had to sleep on to avoid sleeping on the sheets on the bed. There were loud conversations all night until the morning from people walking up and down the hallways drinking. I was so embarrassed when I left to check out that I even slept there over night. This place needs to be condemned and closed for business!!!!!
Stayed 1 night in Nov 2022
Response from Des on Nov 19, 2022
Thank you for your feedback. Management, Housekeeping and Maintenance are looking into the issues.

2/10 Terrible

Ivonne

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To dirty. This hotel do not look like in the pictures at all, IS DIRTY, ALMOST EVERY IS BROKEN, DIRTY SHEETS, FLOOR AND THE POOL WAS NOT ALLOW TO USE WAS COMPLETELY GREEN AND NASTY.
Stayed 2 nights in May 2022
Response from Guest Relations on Jun 13, 2022
Dear Ivonne, In reading your review, it is clear that we fell short of your expectations and our own standards. Property cleanliness is paramount to us, so we will speak with housekeeping immediately about your concerns. This is not the lasting impression we want to leave you with, so please allow us to right our wrongs the next time your travels bring you to Plant City.

2/10 Terrible

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy with the roach motel!
Tiny Roaches on the bedside table, spiders and roaches in the vanity sink. Roaches in the bath drain, spider above the bed on the ceiling. Large gap under the door for critters to get in. Poor mattress condition. Could hear people outside and in adjoining rooms all night. The pool was closed. No continental breakfast as advertised.
Stayed 2 nights in May 2022
Response from Brenda on May 25, 2022
Thank you for your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Apr 2022

8/10 Good

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Karen on May 5, 2022
Thank you for your feedback!

4/10 Poor

gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total dump
There's no other way to describe it, this place is a dump. Let's start at the door - no security chain although the deadbolt did engage, however I propped a chair against the door overnight. The TV did work although about half the channels were pixelated and the video would stop every few seconds. The two light fixtures had a 40 watt bulb, barely enough light to see the floor. After pulling down the bedsheet, found a cockroach crawling around. The bathroom sink did not have a drain stopper and the water smelled like sulfer. Fortunately there was hot water, but the shower exhaust fan did not work. There were no grab bars in the tub/shower, and the towels were absolutely the cheapest I have ever seen. The walls have been patched multiple times, rust spots and caked up dirt everywhere along the baseboard. Needless to say, I will never be here again.
Stayed 3 nights in Apr 2022
Response from Karen on May 5, 2022
Thank you for your feedback!

2/10 Terrible

Agustin

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very little to like. The small TV worked. The shower was hot (good). It was hard to find. Place looked like a refugee camp. Room was badly worn. Roaches on the bed, the walls, the bathroom the ceiling. People were hanging all over the place. Felt unsafe. Definitely AVOID this place unless you like roaches.
Stayed 1 night in Dec 2021
Response from beth on Dec 12, 2021
thank you for your feedback

2/10 Terrible

Chelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Disgusting hotel with roaches
Stayed 2 nights in Dec 2021
Response from Brenda on Dec 8, 2021
Thank you for your feedback

6/10 Okay

Jovanna

Disliked: Cleanliness, property conditions & facilities
Roaches in the room and broken cabinets
Stayed 1 night in Dec 2021
Response from brenda on Dec 8, 2021
thank you for your feedback

2/10 Terrible

Demar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Brenda on Dec 8, 2021
thank you for your feedback

4/10 Poor

Stacy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only given 2 towel/washcloths for 3 people. The sink was stopped up and no one ever came to fix it. The carpet stunk, had to by extra strength febreeze to get the room smelling decent. The pool was out of order.
Stayed 5 nights in Jul 2021
Response from Beth on Jul 26, 2021
We apologize for any issues you had during your stay. Management has been notified and is looking into it. Thank you for your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best by far
Well I didn't get to stay that night because on my way driving over to plant city from port st lucie my vehicle got hit by another driver I had to cancel my reservation they was so helpful and polite they are the best I love staying there whenever I travel to plant city it's quiet clean I feel safe staying there once a month whenever I have to visit my DR office
Stayed 1 night in Apr 2021
Response from Beth on May 18, 2021
Thank you so much for your feedback! We look forward to seeing you again soon!!

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It is an old and run down motel. I expected a little better for the money charged.
Stayed 1 night in May 2021
Response from Guest Relations on May 6, 2021
We welcome all guest feedback as we consider it an opportunity to continually improve. We trust you were able to have a good night's rest and your room came equipped with everything you needed. However, we hear your comments about the desire for upkeep/potential renovations. Your concerns will be discussed internally for future reference if we decide to spruce up the property. We wish you safe future travels.

2/10 Terrible

Charmaine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Roach infested room with no phone and dirty room! Worst hotel I have EVER stayed in!
Stayed 1 night in Mar 2021
Response from RUTH on Apr 1, 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.