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Reviews of Econo Lodge Amish Country

2 out of 5
Econo Lodge Amish Country
2165 Lincoln Highway East, Lancaster, PA

Reviews

6.6
Rating 10 - Excellent. 173 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 259 out of 1000 reviews" "
Rating 4 - Poor. 165 out of 1000 reviews" "
Rating 2 - Terrible. 120 out of 1000 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience room next to us had there tv on loud all night and guest were extremely loud all night, had to sleep with pillows over your ears, one guest was told by front desk to lower tv volume and she cursed him out with words i do not want to repeat
Stayed 1 night in Apr 2024
Response from GM on Apr 26, 2024
Dear Brenda,We sincerely apologize for the disturbances you experienced during your stay. We understand how crucial a good night's sleep is and we regret that we fell short in this instance. We appreciate your feedback and assure you we're looking into ways to better manage such situations in future. We hope you'll give us another chance to provide the peaceful and comfortable stay you deserve.Warm regards,Hotel Management

8/10 Good

Theodore

Liked: Cleanliness, property conditions & facilities
Convenience good location
Stayed 1 night in Mar 2024
Response from Alicia on Mar 21, 2024
Theodore, thank you for choosing us on your recent visit to Lancaster- Amish Country. We look forward to seeing you again on your future stays!

6/10 Okay

John

Stayed 2 nights in Mar 2024
Response from GM on Apr 4, 2024
Dear John,Thank you for taking the time to rate your stay at our hotel. We're sorry to see that your experience wasn't entirely satisfactory. Your feedback, even without comments, is incredibly valuable to us. We're always striving to improve and would love to hear any suggestions you have for a more enjoyable stay. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Brandon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up leaving and booking a new hotel
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Brandon,We are genuinely sorry to hear about your experience. We strive to ensure every guest has a pleasant stay, and it's clear we fell short. We'd appreciate the opportunity to learn more about your particular situation and how we could have made your stay more comfortable. We hope you'll give us another chance to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Alpit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People are great just need detail cleaning and need to fix bathroom.
Stayed 3 nights in Feb 2024
Response from Alicia on Feb 19, 2024
Alpit, thank you for choosing us on your recent visit to Lancaster- Amish Country.

8/10 Good

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shopping, restaurants..
Stayed 1 night in Feb 2024
Response from Alicia on Feb 18, 2024
Nadezhda, thank you for choosing us on your recent visit to Lancaster- Amish Country. We look forward to seeing you again on your future stays!

10/10 Excellent

Zaquai

Stayed 1 night in Jan 2024
Response from Alicia on Mar 20, 2024
Zaquai, thank you for the 5/5 rating! We look forward to your next visit!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
It just wasn't what we expected. The price was really good and the room was pretty clean. There was no breakfast probably because of the price. We will pay a bit more for overall better accomadations.
Stayed 2 nights in Jan 2024
Response from GM on Jan 23, 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your acknowledgment of the good price and cleanliness of the room. We regret that the overall experience did not meet your expectations. Your comments are valuable, and we'll use them to improve our offerings.Warm regards,Hotel Management

4/10 Poor

ronya

Stayed 1 night in Jan 2024
Response from Alicia on Jan 27, 2024
Ronya, thank you for choosing us on your recent visit to Lancaster- Amish Country. We look forward to seeing you again on your future stays!

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alicia on Jan 6, 2024
Jeffrey, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alicia on Jan 1, 2024
Jeffrey, thank you for the 10/10 rating! We look forward to your next visit!

4/10 Poor

PRINCE

Business traveler
Disliked: Cleanliness, property conditions & facilities
Smells of weed. Old dirty falling apart
As soon as u walk into lobby it smells of weed in this non smoking property. I stayed here two nights . It’s definitely a budget Economy hotel. Front desk girl was nice however management terrible . My room was never serviced , dirty and never replaced towels since no one bothered to check my room. I stayed here for two days I would return from work 11pm so I never argued and just went to an unmade bed … portly Managed property . Paints peeling ceilings cracked . Odors everywhere . Dirty carpets . Flooring is peeling off .. 1.5 star motel if u ask me .
Stayed 2 nights in Nov 2023
Response from Alicia on Nov 28, 2023
Wanda, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your message to our housekeeping manager to ensure this will not happen again in the future.

2/10 Terrible

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
The room (109) was disgusting. Smells like mold and cigarettes. Scotch tape holding the drawers shut. Checked in very late and was on the road by 7, left asap.
Stayed 1 night in Nov 2023
Response from Alicia on Nov 28, 2023
Craig, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your message to our housekeeping manager to ensure this will not happen again in the future.

2/10 Terrible

Rachel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The motel looks really old and dilapidated from the outside front & back, when we went inside it was dark & dingy, the floors were filthy throughout. The lady in reception was very polite & warned us we may not get a television signal in our room. She appeared to have a sore throat & could hardly talk, she told my husband 'a few of the staff were ill'! There were some sketchy people hanging around the motel & it didn't feel safe. Our room was on the first floor, no elevator so we had to lug suitcases up two flights of stairs! The door to our room was filthy, the room was disgusting, and the smell was really bad, there was a beige chair in the corner that was grubby & stained. We overheard someone say the first floor is used for the 'weekly people' - whatever that means. After checking in, we went straight back out for dinner & decided there was no way we could go back & spend the night there. We were very fortunate to find a lovely motel close by so went back to the Econo lodge & immediately checked out. We don't know about the tv signal or if it was noisy because we were only in the motel for about 10 minuets! The website photos do not reflect the real state of the motel. It's the absolute worse motel we have ever been in. We will never go back to that motel.
Stayed 1 night in Oct 2023
Response from Alicia on Oct 21, 2023
Rachel, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will use your massage to ensure this will not happen again in the future.

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Alicia on Oct 18, 2023
William, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alicia on Oct 9, 2023
Anonymous, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will use your message to ensure this will not happen again in the future.

8/10 Good

Andrea

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Alicia on Oct 6, 2023
Andrea, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

6/10 Okay

Tim

Stayed 1 night in Sep 2023
Response from Alicia on Oct 21, 2023
Tim, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rain shower what?!?!?
It was very convenient with all the shops and the places to eat but I must say I loved how the room had a rain shower!!! The staff was very friendly and it was clean.
Stayed 1 night in Aug 2023
Response from Alicia on Sep 20, 2023
Zack, thank you for choosing us on your recent visit to Lancaster- Amish Country. I am delighted that you were able to enjoy the cleanliness and comfort of the hotel. I hope your next stay is just around the corner, we look forward to seeing you again!

2/10 Terrible

august

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Clerk was nice but the people hanging all around property being on drugs living there and the smell was unacceptable
Stayed 1 night in Sep 2023
Response from Alicia on Sep 5, 2023
August, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will use your massage to ensure this will not happen again in the future.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Aug 2023
Response from Alicia on Aug 28, 2023
William, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 5/5 rating on your stay. We look forward to seeing you again on your future stays!

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the remodeled bathroom is very welcome. it was clean and well lit.
Stayed 1 night in Aug 2023
Response from Alicia on Aug 28, 2023
James, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

10/10 Excellent

Qadeer

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is a great property. We always stay here. The staff know us. Dutch wonderland on walking distance. A lot of outlets are on walking distance. Staff is very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Alicia on Aug 22, 2023
Qadeer, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your kind words, and your 5/5 rating on your stay. We look forward to seeing you again on your next visit!

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This hotel was VERY dirty! We booked at a different hotel down the street which turned out to be absolutely horrendous so being late and last minute we went to the Econo lodge. First upon entering the hotel smells/dirty. Once in our room 113 I right away noticed it was clean there were hairs on the bathroom floor, the paint job is pretty bad, cracks in the paint, looked for bed bugs and there were blood spots on the skirting of the box spring and when sliding the bed out the floor was disgusting. I called down to the office to let them know we seen a bed bug and there were spots that we planned to leave he offered a room upstairs but it was more disgusting than the first. We decided to leave after he was pretty rude trying to say they’ve never had bed bugs but previous reviews indicate otherwise. He said the nasty stuff on the floor was from their mopping solution and slid the bed back over it. We left they won’t refund the 180 we paid for two nights but being out 180 is a lot better than 50000 trying to fight bed bugs so I’ll take my loss. I would NOT recommend! So after driving 10 hours from Michigan we are now heading to a different city in hopes we can find a hotel to book at 2:30am!
Stayed 2 nights in Aug 2023
Response from Alicia on Aug 22, 2023
Tara, thank you for choosing us on your recent visit to Lancaster- Amish Country. . We will use your massage to ensure this will not happen again in the future.

6/10 Okay

Crystal, Bklyn

Hotel located in a good area. Hotel needs updating, good for a quick stay.
Stayed 2 nights in Aug 2023
Response from Alicia on Aug 20, 2023
Crystal, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

8/10 Good

Richard

Stayed 4 nights in Aug 2023
Response from Alicia on Sep 20, 2023
Richard, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

6/10 Okay

james

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
the smell of weed, noisy loud people running down halls and banging on walls
Stayed 4 nights in Aug 2023
Response from Alicia on Aug 19, 2023
James, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will use your massage to ensure this will not happen again in the future.

6/10 Okay

Wanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed at the cleanliness of the the room, chair in the room is very dingy & dirty, shower was not so clean, we were just upset that while the photos online looked like the room, it was definitely edited to appear much nicer. Online it says complimentary breakfast & there is no breakfast. We have things scheduled for morning so now we couldn't grab something & go. Definitely will not refer nor come back.
Stayed 1 night in Aug 2023
Response from Alicia on Aug 3, 2023
Wanda, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your message to our housekeeping manager to ensure this will not happen again in the future.

10/10 Excellent

Laurence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Alicia on Jul 27, 2023
Laurence, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 10/10 rating on your stay. We look forward to seeing you again on your future stays!

6/10 Okay

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alicia on Jul 27, 2023
Patrick, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

6/10 Okay

Arden

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyable
The hotel was comfortable in the room, despite renovations. Didn’t realize it didn’t have a pool. Convenient to Dutch Wonderland. No elevator…..might stay again without kids.
Stayed 1 night in Jul 2023
Response from Alicia on Jul 26, 2023
Arden, thank you for choosing us on your recent visit to Lancaster- Amish Country. I am delighted that you were able to enjoy the cleanliness and comfort of the hotel. I hope your next stay is just around the corner, we look forward to seeing you again!

4/10 Poor

Jay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Somewhat disappointing
Despite changing rooms out new room was musty for two days. There was no breakfast although it was advertised as having one.
Stayed 4 nights in Jul 2023
Response from Alicia on Jul 25, 2023
Jay, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your massage to our housekeeping manager to ensure this will not happen again in the future.

6/10 Okay

Daniel

Business traveler
Disliked: Property conditions & facilities
Hotel is ok for the price compared to others, but definitely could use updating.
Stayed 1 night in Jul 2023
Response from Alicia on Jul 24, 2023
Daniel, thank you for choosing us on your recent visit to Lancaster-Amish Country. We are currently renovating our rooms. We look forward to seeing you again on your future stays!

10/10 Excellent

Warren

Stayed 1 night in Jul 2023
Response from Alicia on Jul 15, 2023
Warren, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 10/10 rating on your stay. We look forward to seeing you again on your future stays!

6/10 Okay

Tina, Brooklyn

Traveled with family
Liked: Staff & service
Okay
Stayed 2 nights in Jul 2023
Response from Alicia on Jul 15, 2023
Tina, thank you for choosing us on your recent visit to Lancaster-Amish Country. We look forward to seeing you again on your future stays!

4/10 Poor

Marc

Business traveler
Disliked: Cleanliness, property conditions & facilities
Smelled and dirty.
Stayed 1 night in Jul 2023
Response from Alicia on Jul 10, 2023
Marc, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your massage to our housekeeping manager and ensure that it will not happen again in future

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time at this hotel. Good chance we will go there again next year.
Stayed 5 nights in Jun 2023
Response from Alicia on Jun 24, 2023
Stephen, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 5/5 rating on your stay. We look forward to seeing you again on your future stays!

2/10 Terrible

Joceline

Disliked: Cleanliness, property conditions & facilities
The room was extremely dirty. Noise in the hallway
Stayed 1 night in May 2023
Response from Alicia on May 28, 2023
Joceline, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your massage to our housekeeping manager and ensure that it will not happen again in future. I am very pleased to hear that our staff made your stay pleasant. We look forward to your return(s)!

8/10 Good

Sandra L

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Thank you Alicia❤️
This property is in transition from good to remodeled. They could not have been more accommodating for our Granddaughter in a wheelchair. They put all three rooms on the first floor! Alicia at the front desk was just wonderful, hard working problem solver. Cheerful and very competent.
Stayed 1 night in May 2023
Response from Alicia on May 23, 2023
Sandra, thank you for your kind words. We are delighted to hear that you enjoyed your stay, and we'd like to thank you for choosing our hotel. I am very pleased to hear that our staff made your stay pleasant, also that you were able to enjoy the cleanliness and comfort of the hotel. I hope your next stay is just around the corner, we look forward to seeing you again!

10/10 Excellent

Warren

Stayed 1 night in Apr 2023
Response from Alicia on Apr 8, 2023
Warren, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 10/10 rating on your stay. We look forward to seeing you again on your future stays!

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Alicia on Apr 3, 2023
Susan, thanks for choosing us on your recent visit to Lancaster-Amish Country. We will look forward to your return(s)!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Alicia on Mar 29, 2023
Courtney, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 10/10 rating on your stay. We look forward to seeing you again on your future stays!

6/10 Okay

Adair, Chicopee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The room was clean but outdated, the shower didn't drain. The location was perfect, area was quiet, and the staff was friendly.
Stayed 1 night in Mar 2023
Response from Alicia on Mar 13, 2023
Christine, thank you for choosing us on your recent visit to Lancaster- Amish Country. We do apologize for the inconveniences. We will pass your massage to our housekeeping manager and ensure that it will not happen again in future. I am very pleased to hear that our staff made your stay pleasant. We look forward to your return(s)!

10/10 Excellent

Deena

Stayed 1 night in Mar 2023
Response from Alicia on Mar 13, 2023
Deena, thank you for choosing us on your recent visit to Lancaster-Amish Country. We appreciate your 10/10 rating on your stay. We look forward to seeing you again on your future stays!

8/10 Good

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I expected!
Stayed 1 night in Mar 2023
Response from Alicia on Mar 8, 2023
Daniel, thanks for choosing us on your recent visit to Lancaster-Amish Country. We will look forward to your return(s)!

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property where there is coffee 24/7 and internet. This property is convenient close to Dutch Wonderland. The rooms are clean.
Stayed 2 nights in Feb 2023
Response from Alicia Suman on Feb 28, 2023
Julia, thank you for choosing us on your recent trip to Lancaster-Amish Country. We appreciate your positive feedback. We look forward to your next visit!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive to my needs. Room was comfortable.
Stayed 7 nights in Jan 2023
Response from Alicia on Feb 9, 2023
Nancy,We are delighted to hear that you enjoyed your stay, and we'd like to thank you for choosing our hotel. I am very pleased to hear that our staff made your stay pleasant, also that you were able to enjoy the cleanliness and comfort of the hotel. I hope your next stay is just around the corner, we look forward to seeing you again!

10/10 Excellent

George

Stayed 1 night in Jan 2023
Response from Alicia on Mar 7, 2023
George, thank you for choosing us on your recent trip to Lancaster-Amish Country. We appreciate your positive feedback. We look forward to your next visit!

6/10 Okay

Jessica

Response from Alicia on Mar 7, 2023
Jessica, thank you for choosing us on your recent trip to Lancaster-Amish Country. We appreciate your positive feedback. We look forward to your next visit!

10/10 Excellent

Nancy, East Longmeadow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and clean . I will definitely stay with them again when I’m in the Lancaster area.
Response from Alicia on Jan 9, 2023
Nancy,We are delighted to hear that you enjoyed your stay, and we'd like to thank you for choosing our hotel. I am very pleased to hear that our staff made your stay pleasant, also that you were able to enjoy the cleanliness and comfort of the hotel. I hope your next stay is just around the corner, we look forward to seeing you again!