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Reviews of Robin's Nest at Cove Hollow

Robin's Nest at Cove Hollow
Lancaster, TN

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.8/10

Cleanliness

Reviews

4/10 Poor

Jamie S.

Disliked: Cleanliness
Beautiful Disappointment
The trip would have been perfect if we didn't get an infection from the hot tub. I would say I am a reasonable person. The floor creaked that I found endearing for a log cabin. Lots of room and plenty for the kids to do. It was what we wanted! Sunday night we finally decide to us the hot tub. We noticed that the water was cloudy and we didn't really get any bubbles. Didn't think anything of it though until the next day and I have big puss spots all over my body! Both myself and my friend got them really bad. The kids didn't have a reaction, luckily! When we left we had to send the management company what we noticed was wrong so we didn't get charged anything. In that list we told them about the hot tub. They asked if we contacted maintenance and didn't know they had one, so we said no. We followed up with a more in depth email about what our doctors told us we had and they specifically said it's from hot tubs. the management company never responded to us. We are very disappointed that the management company is not taking ownership to not cleaning the hot tub PRIOR to us getting there. We asked for them to help us understand there process and see if there was something we should have been doing while there, but we got crickets, so now I am forced to write this review and give the house a low score. I wish they paid more attention to details and would have at least communicated back to us.
Stayed 5 nights in Mar 2023
Response from VrboOwner on Apr 14, 2023
We apologize for the issues you experienced and thank you for bringing them to our attention. We do strive to make sure that each guest has a positive experience and we regret that we did not have the opportunity to address these issues during your stay. We take all feedback seriously and are currently addressing the issues you noted. In the future, if you come across any issues, please do not hesitate to reach out to us so that we can address them immediately, Instead of waiting until you have already checked out to reach out.

8/10 Good

Kari F.

Liked: Cleanliness
Christmas Vacation
Nice place for a getaway. First day didn’t go as planned thanks for the weather but overall a great trip!
Stayed 4 nights in Dec 2022
Response from VrboOwner on Jan 14, 2023
We are happy you had a great trip and this Tennessee weather is truly all over the place!

10/10 Excellent

Michelle G.

Liked: Cleanliness
Great location
Cabin was great and cozy!
Stayed 4 nights in Nov 2022
Response from VrboOwner on Dec 15, 2022
Thank you Michelle for your kind review!

8/10 Good

Karlane V.

Liked: Cleanliness
Overall Review
It was great, thanks for letting me and my family have fun at this place!
Stayed 3 nights in Dec 2021
Response from VrboOwner on Jan 26, 2022
Glad you had a fun stay.

10/10 Excellent

Candido T.

Liked: Cleanliness
I like this cabin
Very good
Stayed 2 nights in Apr 2021

10/10 Excellent

Sheila A., Frankfort, Kentucky

Liked: Cleanliness
A Much Needed Time In The Woods Of Tennessee!
My daughter has been homeschooling her three kids and not going anywhere for a year. She asked me to look for a cabin in TN for her family, my husband and I to get away for a few days. I was about to give up due to high prices and Unavailability, when I found the Robin's Nest! The only days it was available were the days my son in law had off work! It sounded perfect for our family. We heard about flooding in TN but the chalet was up on a hill so it was fine. The driveway was very steep but my daughter's van and our car made it up just fine. We were SO impressed with the chalet when we went in. There were a LOT of stairs! The upstairs was perfect for the kids. The master bedroom was on the main floor and perfect for my husband and I. The bed was SO comfy! My daughter and her husband took one of the downstairs bedrooms and there was still a bedroom left. The kids loved the air hockey game and foosball! We spent a lot of time in the hot tub! We went on walks in the woods and down to the lake. The back deck has a firepit and a seating area where we spent a lot of time together. The kitchen is well equipped. They have plenty of dishes, pans, appliances, spices, and anything you'd need to cook. The gas grill had no gas or wasn't working so my husband had to go a LONG way to a dollar store for some charcoal. There are plenty of towels and wash clothes in the bathrooms. There are extra blankets too. The home has AC and heat and a fireplace and is very comfy on a cold, rainy day. We had a wonderful time reconnecting as a family, enjoying nature, and laughing a lot!
Stayed 3 nights in Mar 2021

8/10 Good

Amanda G.

Liked: Cleanliness
Family Retreat
Overall this was a great property for a weekend escape. The driveway is very steep and so are the stairs. Quite the workout carrying everything inside. Also, the floors squeak terribly so If you are a light sleeper...bring some earplugs. We loved all of the porches and convenience to the lake.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Robin's Nest @ Cove Hollow
The house was very nice. As some reviews mentioned, the driveway is very steep and hard to maneuver. The outside stairs are pretty steep and slippery when wet. Overall, we had a wonderful and relaxing time at this house. Very close to Center Hill Marina as well.
Stayed 4 nights in Jul 2020

10/10 Excellent

Rachael K., Thompsons Station, TN, USA

Liked: Cleanliness
Private
Great spot to get away close to the lake.
Stayed 2 nights in Jul 2020

8/10 Good

Mary W.

Liked: Cleanliness
Thoughts about the Cabin
Overall the property was fine but a few additions to the house could really help. The downstairs bathroom shared by two bedrooms had one tower rack and NO hooks. A real pain since we were sharing the room. Silverware not so great, especially the few forks available. If the house sleeps 12 there should be silverware for 12. The bottom step in one area is only two inches from the floor and very hard to distinguish from the floor. Easy to lose your footing. I know these are small complaints but they are easily fixable. Overall it suited our needs quite well and we had a super time.
Stayed 4 nights in Jul 2020

8/10 Good

Sophie B.

Liked: Cleanliness
Beautiful Cabin in Lancaster
Our stay was overall great! It was able to accommodate our big family and had great games for the kids. Everything was clean and ready to go! The only feedback I would have is to paint the first step on the loft stairs a different color to bring awareness to it.

10/10 Excellent

Sarah P.

Liked: Cleanliness
Nashville Crew
Thank you for sharing your beautiful cabin!
Stayed 2 nights in Jun 2019