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Reviews of SpringHill Suites by Marriott Kansas City Lenexa City Center

3 out of 5
SpringHill Suites by Marriott Kansas City Lenexa City Center
17190 West 87th Street, Lenexa, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 361 reviews" "
Rating 8 - Good. 90 out of 361 reviews" "
Rating 6 - Okay. 24 out of 361 reviews" "
Rating 4 - Poor. 6 out of 361 reviews" "
Rating 2 - Terrible. 11 out of 361 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, accessible, and very easy to get around. Parking was especially convenient as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient. The coffee and breakfast were good. My room did not get serviced (no one came in to make bed and freshen up the room) and the toilet didn’t always fill up. I had to take lid off and mess with the flush mechanism.
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Very clean!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so spacious, clean, and modern. Great breakfast!
Stayed 1 night in Mar 2024

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything in the room
Stayed 1 night in Mar 2024

10/10 Excellent

alesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was perfect, the breakfast bar was great with lots of options, the pool was heated, they had a fitness room, check in was so easy and my room was amazing. Comfy beds and big updated bathroom. Mini fridge and microwave in room! They hotel from the lobby to the our room was very clean and all employees were very friendly. I would definitely stay here again!!!!!!! It's in a very updated newer, nicer area! We really enjoyed our stay NO COMPLAINTS
Stayed 2 nights in Mar 2024

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Not one complaint
Stayed 1 night in Feb 2024

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Feb 2024

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While leaving the hotel Monday morning to the parking garage, the sidewalk was so slick from ice, that i fell on to the ground. No salt was poured knowing the weather conditions. There was also a lot of ice on the stairs in the parking garage.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica, Rosemount

Stayed 1 night in Dec 2023

6/10 Okay

Erik

Liked: Cleanliness
Breakfast was subpar, questionable sausage.
Stayed 2 nights in Dec 2023

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marco C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom could use general maintenance and fixing
Stayed 2 nights in Nov 2023

8/10 Good

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Noah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice . Staff was great . They had an issue with the gas so showering was cold . Poll was not as warm as i expected. But overall a great hotel
Stayed 1 night in Oct 2023

6/10 Okay

Duane

Traveled with partner
Liked: Staff & service
Quiet even with sports teams staying there. Breakfast hust ok. Bagels were very cold and rock hard. No bread for toast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and surrounding area is is new, clean and nice. Easy to get to off the highway and there are dining options within walking distance.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rayleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money
Very beautiful, good value for your money, comfy beds, good hot breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We liked the hotel and the staff at the front desk were very nice. There was a nice variety of food at breakfast and they kept everything filled. Our only complaint was we were there for 2 nights and our room was never cleaned. We had to go ask for clean towels so we could shower.
Stayed 2 nights in Sep 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this was not in a “busy” part of KC, which is why I chose Lenexa.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiesha

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved staying at Springhill Suites! The most important things for us were that the beds were comfortable and the breakfast was amazing!
Stayed 1 night in Sep 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Duane

Traveled with partner
Liked: Cleanliness
Very convenient off of 435 l breakfast was lacking in variety. Hallways smelled very musty. Room air cond temp conrtol pretty funky. Way too much humidity. Clothes felt damp in morning and also when we got back in evening. Parking on back side with entrance on lower level very inconvenient
Stayed 2 nights in Aug 2023

10/10 Excellent

Bonnie

Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area, close to where i needed to be.
Stayed 5 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Jul 2023

8/10 Good

Alan

Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience all around. My daughters loved the options for breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

KRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Paul, Shoreline

Traveled with family
Disliked: Cleanliness, property conditions & facilities
food was horrible - no housekeeping - no front door drive up - no signage - worst Spring Hill we have ever stayed at
Stayed 3 nights in Jun 2023

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and in a good area. The only negative was the location of the bathroom and the fact that it was a sliding door with a poorly working slide mechanism. The bathroom was right in the middle of the room where the TV would normally be. The TV was tucked away in the corner and visibility wasn’t the best from the second bed.
Stayed 2 nights in Jun 2023

4/10 Poor

chauncey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Terrible beds
I’m writing this review at 5:40 am because I couldn’t sleep anymore on the terrible mattresses in this hotel. My 10 year old daughter just woke me up because her back hurt from sleeping on these beds. In my opinion, there is one thing that hotels MUST get right, and that’s the comfort of the beds. Everything else was good about the hotel, but the beds felt like I was sleeping on a thin futon mattress back in college. The worst nights sleep I have ever had in my life at a hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

10/10 Excellent

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B
Stayed 3 nights in Mar 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and nice property.
Stayed 4 nights in Mar 2023

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities, room comfort
great location
Stayed 1 night in Mar 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel but the parking is difficult. It requires a lot of walking. The front of the hotel is very inconvenient for unloading and check in because there’s little parking space and traffic is right next to you!
Stayed 1 night in Mar 2023