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Reviews of Hotel Estelar Miraflores

4 out of 5
Hotel Estelar Miraflores
Avenida Benavides 415, Miraflores, Lima, LIMA

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1011 reviews" "
Rating 8 - Good. 262 out of 1011 reviews" "
Rating 6 - Okay. 91 out of 1011 reviews" "
Rating 4 - Poor. 31 out of 1011 reviews" "
Rating 2 - Terrible. 23 out of 1011 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Traveled with family
Disliked: Staff & service, property conditions & facilities
None
Stayed 9 nights in Mar 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Clean, staff was so nice, comfortable good quality beds, amazing breakfast fresh fruit
Stayed 2 nights in Apr 2024
Response from Hugo Avila-Hotel Manager on May 2, 2024
Dear Guest:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

8/10 Good

Muhammad, Wharton

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from Hugo Avila-Hotel Manager on May 1, 2024
Dear Guest:We appreciate your qualification.Best regards

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed having breakfast on the top floor, windows all around to see the city from top of the world. A five star hotel.
Stayed 3 nights in Apr 2024
Response from Hugo Avila-Hotel Manager on Apr 30, 2024
Dear Wendy:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

BARKATALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hugo Avila-Hotel Manager on Apr 30, 2024
Dear Guest:We appreciate your qualification.Best Regards

10/10 Excellent

Vignesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a busy active part of Miraflores - within walking distance of most shopping centers, restaurants and parks. The hotel rooms were clean and spacious. The complimentary breakfast buffet offered had several options and tasted good.
Stayed 1 night in Apr 2024
Response from Hugo Avila-Hotel Manager on Apr 29, 2024
Dear Vignesh:We appreciate your feedback and we hope that you can stay with us again soon.Best Regards

10/10 Excellent

James, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024
Response from Hugo Avila-Gerente Hotel on Apr 29, 2024
Estimado James:Gracias por brindarnos tu calificación.Atentamente,

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. My room was spacious and comfortable and the extra amenities were amazing.
Stayed 1 night in Apr 2024
Response from Hugo Avila-Hotel Manager on Apr 10, 2024
Dear Matt:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower cap
Stayed 1 night in Mar 2024
Response from Hugo Avila-Hotel Manager on Apr 8, 2024
Dear Jenny:We appreciate your feedback.Best Regards

10/10 Excellent

Natalia

Stayed 7 nights in Mar 2024
Response from Hugo Avila-Gerente Hotel on Apr 22, 2024
Estimada Natalia:Agradecemos que nos hayas brindado tu calificación.Atentamente,

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was amazing, Great Service ,
Stayed 10 nights in Mar 2024
Response from Hugo Avila-Hotel Manager on Apr 2, 2024
Dear Dora:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in pristine condition and super close to a lot of shops/restaurants. The pool area is really nice too. We were plenty entertained just for two days walking around the area.
Stayed 3 nights in Mar 2024
Response from Hugo Avila-Hotel Manager on Apr 2, 2024
Dear Kristy:We appreciate your feedback, we are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Miraflores. Near Kennedy Park. The mattress on the bed was very comfortable and the room was clean and smelled fresh. The breakfast buffet is also excellent with a view of the city. The building needs a bit of maintenance in parts. Otherwise, a good hotel.
Stayed 1 night in Mar 2024
Response from Hugo Avila-Hotel Manager on Apr 1, 2024
Dear Peter:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2024
Response from Hugo Avila-Hotel Manager on Mar 27, 2024
Dear Ramesh:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Gene Benedict

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a fantastic value due to the location in Miraflores, amenities, service, and comfort. We had a Premium King room and appreciated having a sauna in the room— that’s not something I’m used to. The restaurant/bar on the 21st floor is elegant and offers a nice breakfast in the morning. Don’t forget to claim your welcome drinks so that you can check out the space! When I come back to Lima, I will return to Hotel Estelar Miraflores.
Stayed 2 nights in Mar 2024
Response from Hugo Avila-Hotel Manager on Mar 26, 2024
Dear Guest:We appreciate your feedback, we are glad to know that you enjoy your stay with us and we hope that you can visit us again soon.Best Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central lots of old historical near and all the modern in the area.
Stayed 2 nights in Mar 2024
Response from Hugo Avila-Hotel Manager on Mar 26, 2024
Dear David:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great accommodations.
Stayed 2 nights in Mar 2024
Response from Hugo Avila-Hotel Manager on Mar 26, 2024
Estimado Johan:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe.
Stayed 2 nights in Mar 2024
Response from Hugo Avila-Gerente Hotel on Mar 26, 2024
Estimada Ana:Gracias por brindarnos tu comentario, esperamos poder recibirte nuevamente pronto.Atentamente,

10/10 Excellent

Robert, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hugo Avila-Hotel Manager on Mar 26, 2024
Dear Robert:We appreciate your classification.Best Regards

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family experience!!
Stayed 1 night in Feb 2024
Response from Hugo Avila-Hotel Manager on Mar 8, 2024
Dear Luis:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Only problem was we had dinner once and did not get a window table, even though there were 5 open. The drink tickets were only for a cocktail that I could not have.
Stayed 10 nights in Feb 2024
Response from Hugo Avila-Hotel Manager on Mar 4, 2024
Dear Jeremy:We appreciate your feedback.Best Regards

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff fue A1, la atención muy buena demasiado amables y muy dispuestos a brindar ayuda en cualquier necesidad o consulta, la habitación muy limpia y muy linda.
Stayed 1 night in Mar 2024
Response from Hugo Avila-Hotel Manager on Mar 4, 2024
Apreciada Michelle:Gracias por brindarnos tu comentario, esperamos poder seguir contando con tu preferencia.Atentamente,

10/10 Excellent

Louis, SASKATOON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel. Great breakfast. Friendly staff. My only issue is I book this hotel because they had a good gym but not air conditioned and very hot. Had to go to a fitness gym in Lima
Stayed 2 nights in Feb 2024
Response from Hugo Avila-Hotel Manager on Feb 28, 2024
Dear Louis:We appreciate your feedback, we will review the mentioned point with our team.Best Regards

10/10 Excellent

manuel, lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Love Alejandra. Either at the estelar apartments or at this location. She is the most helpful staff member. The beverage service at the pool is an excellent idea. My girlfriend requested a soup delivered to the room and it promptly arrived.
Stayed 2 nights in Feb 2024
Response from Hugo Ávila, Gerente Hotel on Feb 26, 2024
Dear Manuel:Thank you for taking part of your time to share with us your experience at our hotel, we will share your kind words with our team and we hope to continue counting on your preference.Sincerely

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and a nice gym and pool area. Great dining room for views over city.
Stayed 4 nights in Feb 2024
Response from Hugo Avila-Hotel Manager on Feb 12, 2024
Dear Iain:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Maria

Stayed 2 nights in Feb 2024
Response from Hugo Avila-Gerente Hotel on Feb 12, 2024
Estimada María:Gracias por brindarnos tu calificación.Atentamente

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Hugo Avila-Gerente Hotel on Mar 26, 2024
Estimada Deborah:Gracias por brindarnos tu calificación.Atentamente,

10/10 Excellent

Curda

Stayed 4 nights in Jan 2024
Response from Hugo Avila-Gerente Hotel on Mar 26, 2024
Estimado Huésped:Gracias por brindarnos su calificación.Atentamente,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel with easy check-in. A good spot for walking with shopping and many restaurants close by.
Stayed 2 nights in Feb 2024
Response from Hugo Avila-Hotel Manager on Feb 5, 2024
Dear Susan:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel is in a great location, close to lots of dining and shopping options; a very walkable area, our room was huge, quiet, comfortable and had an amazing view. The breakfast buffet was really good with a great view from the top floor. The pool is small, but a nice area.
Stayed 3 nights in Jan 2024
Response from Hugo Avila-Gerente Hotel on Feb 5, 2024
Dear Mary:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards

10/10 Excellent

Curda

Stayed 2 nights in Jan 2024
Response from Hugo Avila-Gerente Hotel on Mar 26, 2024
Estimado Huésped:Gracias por brindarnos tu calificación.Atentamente,

10/10 Excellent

Curda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, central location. Staff is very professional and helpful. My only complaint would be the pool- very small. The pool area is great, but pool itself is tiny!! However, we will be back - we just go to the beach anyways :)
Stayed 3 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Feb 5, 2024
Dear Guest:We are glad to know that you enjoy your stay with us and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Wesley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location in Miraflores and the bathtub in my room. The event rooms were excellent and the PISO21 restaurant was lovely to watch the sunset.
Stayed 8 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 29, 2024
Dear Wesley:We are glad to know that you enjoy your stay with us and we hope that you can stay again at our hotel soon.Best Regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hugo Avila-Gerente Hotel on Mar 26, 2024
Estimado Joseph:Gracias por brindarnos tu calificación.Atentamente,

6/10 Okay

Noah Avi

Liked: Staff & service, amenities
Disliked: Cleanliness
Pretty good, but a bit old. The cleaning could have been better.
Stayed 7 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 26, 2024
Dear Guest:We appreciate your feedback.Best Regards

10/10 Excellent

Vick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 15, 2024
Dear Vick:We appreciate your rating.Best Regards

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 15, 2024
Dear Rainer:We appreciate your rating.Best Regards

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was able to accommodate my early arrival with a very fast check-in. Very clean, very quiet. I loved the hotel.
Stayed 2 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Christopher:We appreciate your feedback , we hope that you can visit our hotel again soon .Best Regards

6/10 Okay

Alois

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mala noche
La habitación recibida debajo de la cocina es espantosa. No se puede dormir con el ruido de la cocina.
Stayed 1 night in Jan 2024
Response from Hugo Avila-Gerente Hotel on Jan 12, 2024
Apreciado Huésped:Gracias por brindarnos tu comentario, revisaremos el punto mencionado con nuestro equipo.Atentamente

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in a perfect location
We loved this hotel stay! It is an older hotel but had very comfortable and clean rooms.We enjoyed the beautiful restaurant where the food and service were top notch. This restaurant hosts the morning breakfast (very good and complete breakfast) and includes a bar and serves dinner. It has panoramic views of the Mileflores area. The location of this hotel was perfect- close to Lacomar mall and the ocean, lots of shopping, casinos and restaurants close by. There was always at least one clerk at the desk who spoke English and everyone at the hotel was helpful and accommodating. If we come to Lima again we will definately stay here!
View from 21st floor breakfast area
Some of the holiday breads at breakfast
A small portion of the offerings of juices, fruits, egg and meat dishes available at breakfast.
For dinner at the restaurant, the osso buco- delicious!
Stayed 13 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Walter:We are glad to know that you enjoy your stay with us, we will share your kind words with our team.Please allow us to host you again soon.Best Regards

4/10 Poor

hamid

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not 5 or 4 star maximum 3 stars
This hotel is in perfect location but is very old need major renovation Windows very old and you don’t have comfortable sleep because of noise Breakfast need improvement is very basic for advertising they are doing in website
Stayed 6 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Guest:We appreciate you feedback, ee will review the points mentioned.Best Regards

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve stayed in
Hotel was beautiful, room was beautiful, pool was nice but it is small, restaurant was delicious and the breakfast buffet was phenomenal. For the price we paid, I could not have stayed in a nicer hotel, especially not in the USA. Also very close to the AirPort Express Lima pickup, which is a huge advantage.
Stayed 2 nights in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Ray:We are glad to know that you enjoy your stay at our hotel and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Oksana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very nice
His hotel very nice, specially 21 restaurant and also very close to everything to walk around. We was enjoying there so much. We had premium suite room with nice view, jacuzzi and sauna.
View from 21 floor
Our room
Stayed 5 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Oksana:Thank you for taking part of your time to give us your comment, we are pleased to know that we were able to make your stay satisfactory.Best Regards

6/10 Okay

Shahrzad

Liked: Room comfort
Stayed 4 nights in Dec 2023
Response from Hugo Avila-Gerente Hotel on Jan 12, 2024
Dear Guest:We appreciate your rating.Best Regards

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely splendid hotel. Extremely clean, exceptional service, the bed was extremely comfortable and not to mention the buffet breakfast was the best I’ve had from a hotel to this date. Will gladly stay here again, and highly recommend.
Stayed 1 night in Jan 2024
Response from Hugo Avila-Hotel Manager on Jan 12, 2024
Dear Stanley:We are glad to know that you enjoy your stay with us, we will share your kind words with our team.Best Regards

10/10 Excellent

Edgar Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hugo Avila-Gerente Hotel on Jan 4, 2024
Estimado Edgar:Gracias por tu calificación.Atentamente

8/10 Good

Alois

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023
Response from Hugo Avila-Gerente Hotel on Jan 12, 2024
Estimado Alois:Gracias por tu calificación.Atentamente,

6/10 Okay

Hamid

Traveled with group
Disliked: Staff & service, property conditions & facilities
Very old hotel need renovation Inside room lots of noise because all windows need change you can’t sleep because of noise Very good location Middle of the day they did painting and small of paint was so bad and I ask to change my room and they did This is not 4 stars hotel maximum 3 stars
Stayed 3 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 4, 2024
Dear Hamid:We appreciate your feedback.Best Regards

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. The staff the food the location and the room are all excellent. Will stay here again next time in Mira Flores
Stayed 6 nights in Dec 2023
Response from Hugo Avila-Hotel Manager on Jan 5, 2024
Dear Kenneth:We appreciate your feedback and we hope that you can visit us again soon.Best Regards

10/10 Excellent

Kurt

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and area around the hotel.
Response from Hugo Avila-Hotel Manager on Feb 7, 2024
Dear Kurt:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards