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Reviews of Super 8 by Wyndham Cabot

2 out of 5
Super 8 by Wyndham Cabot
15 Ryeland Drive, Hwy 67/167 Exit #19, Cabot, AR

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 348 reviews" "
Rating 8 - Good. 107 out of 348 reviews" "
Rating 6 - Okay. 54 out of 348 reviews" "
Rating 4 - Poor. 32 out of 348 reviews" "
Rating 2 - Terrible. 27 out of 348 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
I needed a downstairs, non smoking room due disabilities. I was told I booked a king bed and could not switch to a 2 queen bed room. So I had an upstairs, smoking room. May stay there again (it's not my usual hotel there) but if I do, I will make sure my room is non smoking downstairs before booking. My lungs are on fire, as are my back and my feet, from walking up and down the stairs. I am pretty much incapacitated today and will have to go to the doctor tomorrow. There was also a lack of handicapped parking spots near the stairs. This is not ADA compliant, as my disabilities were NOT accommodated, all due to the type of room I book and their refusal to change it to a different type room. When I booked it didn't say the kind bed room was upstairs.
Stayed 1 night in May 2024

10/10 Excellent

Chocky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Super 8 Management on Apr 10, 2024
Dear guest, we appreciate the amazing feedback!

10/10 Excellent

Paul

Stayed 1 night in Apr 2024
Response from Super 8 Management on Apr 28, 2024
Thank you for the amazing rating!

8/10 Good

Kimberly

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Super 8 Management on Mar 26, 2024
Thank you for the amazing rating!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Came in to visit my sister, I liked most that the room was clean and well put together
Stayed 4 nights in Feb 2024
Response from Super 8 Management on Feb 22, 2024
Dear guest, thank you so much for the amazing room!

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Super 8 Management on Feb 7, 2024
we at Super appreciate your business and thank you for your kind review. Looking forward to serving you again

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Super 8 Management on Jan 3, 2024
Dear guest, we appreciate the amazing rating!

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stomping
Staff was super friendly. Beds were comfortable. The only problem we encountered was the upstairs neighbors were stomping across the room at 4 am. I’m not sure if it was other guests or housekeeping.
Stayed 2 nights in Dec 2023
Response from Super 8 Management on Jan 3, 2024
Dear guest, we are glad to hear you were pleased with the room! We would also like to apologize for the inconvenience from other guest. Thank you again and we look forward to seeing you soon again!

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Super 8 Management on Dec 16, 2023
Dear guest, thank you for staying with us. We appreciate the amazing review!

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has easy access to route 167. The room was recently remodelled and was clean.
Stayed 1 night in Nov 2023
Response from Super 8 Management on Dec 7, 2023
thank you for staying with us. we do appreciate your business. we look forward to your next visit

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice I would stay there again
Stayed 1 night in Nov 2023
Response from Super 8 Management on Dec 4, 2023
Dear guest, thank you for the amazing review!

8/10 Good

Rueben

Stayed 1 night in Nov 2023
Response from Super 8 Management on Dec 16, 2023
Dear guest, thank you so much for the amazing review!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
The furniture was old and falling apart and ugly but the bed was comfortable, and the room was clean
Stayed 1 night in Nov 2023
Response from Super 8 Management on Dec 4, 2023
Dear guest, thank you for your review. We are in the process of changing the furniture. Thank you again and we hope you have a wonderful day!

6/10 Okay

Nolden

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not what was requested
Stayed 1 night in Nov 2023
Response from Super 8 Management on Nov 21, 2023
Dear guest, we apologize and hope you can give us another chance!

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room looked clean, but smelled funky and there were stains on the carpet, etc. The evening clerk was lovely when we checked in. The morning clerk is sullen and grumpy. Breakfast was skimpy & unsatisfying, and posted warnings about only taking one breakast are accusatory and unwelcoming.
Stayed 1 night in Nov 2023
Response from Super 8 Management on Nov 14, 2023
we appreciate your feed back and your business

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Came in out of t h e torrential rain. There's a good little area up the street to walk my dog. Staff was very nice.
Stayed 1 night in Oct 2023
Response from pat on Oct 31, 2023
we really appreciate you staying with us. looking forward to a return visit

4/10 Poor

Helen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
bathroom door damaged tub/shower unit cracked, carpet torn
Stayed 1 night in Oct 2023
Response from pat on Oct 13, 2023
sorry for any inconvenience. we are in process to remodel, the workers that is doing job, is finishing up at other motel

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Drunk construction workers on the stair and balcony until midnight. Drinking and smoking.
Stayed 1 night in Sep 2023
Response from pat on Oct 2, 2023
we are sorry for this inconvenience and thank you for bringing to our attention

10/10 Excellent

Rosario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyday room was done nicely.
Stayed 6 nights in Sep 2023
Response from pat on Oct 2, 2023
thank you for choosing super 8 of Cabot, we do appreciate your business

6/10 Okay

Nicole

Traveled with family and small children, Business traveler
Liked: Cleanliness
Didn’t like the factor I got double charged and then made to feel like it’s my fault. Beds were way too high off the ground. The carpet around our door was coming up so you can literally see outside. Microwave only had one setting that worked..the express 30 second button. Some light fixtures didn’t work. Breakfast was extremely skimpy… Our room cards were shut off 30-45 minutes before checkout and cleaning crew was literally standing and staring us down at our door while we loaded up our stuff to leave. Very uncomfortable.. We did have easy access to food and stores.
Stayed 2 nights in Sep 2023
Response from Super 8 Management on Sep 23, 2023
Dear guest, we apologize for the inconveniences and hope you can give us another chance!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 18, 2023
Dear guest, thank you for the amazing rating!

4/10 Poor

Wayne

Traveled with partner
Disliked: Property conditions & facilities
The first non-smoking room we were given smelled of smoke. The second room was okay, but had a minimum amount of electrical outlets for charging devices and the shower/tub separation nozzle did not work so water came out of both spigots.
Stayed 2 nights in Aug 2023
Response from Super 8 Management on Aug 31, 2023
Dear guest, we apologize for the inconvenience and hope you can give us another chance!

2/10 Terrible

Tamara

Stayed 1 night in Aug 2023
Response from Super 8 Management on Sep 18, 2023
Dear guest, we apologize for any inconveniences.

10/10 Excellent

Carolyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, easy to get to,
Stayed 1 night in Aug 2023
Response from Super 8 Management on Aug 22, 2023
Dear guest, thank you for the amazing review! We hope to see you soon again.

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Super 8 Management on Jul 27, 2023
Dear guest, thank you for the amazing rating! We value your review and look forward to seeing you soon again!

2/10 Terrible

Theresa

Stayed 1 night in Jul 2023
Response from Super 8 Management on Aug 22, 2023
Dear guest, we apologize for any inconvenience and hope you can give us another chance!

10/10 Excellent

William

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay for the Money
Overall a good stay. Property in good condition. Property and room were clean. Air Conditioner worked Great and was the kind that would stay on and run continuously which provides a good atmosphere for sleeping. Bed was little too firm for me. Water pressure in shower was a little weaker than I like with the water saver shower head installed. Breakfast was OK with plenty of Carbs but no hot food. But my total bill with taxes was only $76.60!
Stayed 1 night in Jul 2023
Response from Super 8 Management on Jul 8, 2023
Dear guest, thank you for the amazing review. We are glad to hear that you have enjoyed your stay and we look forward to seeing you soon again!

8/10 Good

Nora

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 29, 2023
Dear guest, thank you so much for the amazing rating!

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 29, 2023
Dear guest, thank you so much for the amazing rating!

2/10 Terrible

Raymond

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Non smoking room smells like an ashtray
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 14, 2023
Dear guest, we apologize for the inconvenience.

10/10 Excellent

Barbara

Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 29, 2023
Dear guest, thank you so much for the amazing rating!

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Super 8 Management on May 30, 2023
Dear guest, we appreciate the amazing rating!

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Had an interesting interaction with the people behind the front desk at checkin. Booked a nonsmoking room and ended up with one that wreaked of smoke. Wasn’t able to get a non smoking as the lobby was also full of cigarette smoke. The smell then got worse the second night. Would not stay again. The only pluses were the low price and easy access to get where we needed to go.
Stayed 2 nights in May 2023
Response from Super 8 Management on May 9, 2023
Dear guest, we apologize for the inconvenience. We hope you can give us another chance!

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Super 8 Management on May 7, 2023
Dear guest, thank you so much for the amazing review!

10/10 Excellent

michael a

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Apr 2023
Response from Super 8 Management on May 1, 2023
Dear guest, thank you for the amazing review! We hope to see you soon again.

10/10 Excellent

Monica

Stayed 1 night in Apr 2023
Response from Super 8 Management on May 20, 2023
Dear guest, thank you for the amazing rating. We hope to see you soon again!

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Super 8 Management on Apr 24, 2023
Dear guest, thank you for the amazing rating. We hope to see you soon again!

4/10 Poor

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay was good but internet did not work as advertised
Stayed 4 nights in Mar 2023
Response from Super 8 Management on Apr 24, 2023
Dear guest, we are glad to hear that you have enjoyed your stay! We apologize for the inconvenience.

8/10 Good

Nolden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Super 8 Management on Apr 24, 2023
Dear guest, thank you for the rating!

10/10 Excellent

brian

Stayed 1 night in Mar 2023
Response from Super 8 Management on Apr 24, 2023
Dear guest, thank you for the amazing rating. We hope to see you again!

8/10 Good

Sheila, Lake Ozark

Stayed 1 night in Mar 2023
Response from Super 8 Management on Apr 24, 2023
Dear guest, we appreciate the rating!

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
Door wasn’t working well, and very poor wifi
Stayed 4 nights in Feb 2023

8/10 Good

mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Clean room. Nice staff.
Stayed 1 night in Feb 2023

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very poor wifi
Stayed 11 nights in Jan 2023

10/10 Excellent

Nolden

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Rusty

Stayed 3 nights in Jan 2023

4/10 Poor

Kelli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unorganized
The Cabot, Arkansas location was completely unorganized. Checked us into a room that was already occupied, swapped us to a room with only 1 bed with 4 people on the reservation. Then, checked us out Saturday, we went ahead and left, so only stayed 1 night. The person at the front desk when I went to the office Saturday to find out what happen, or why we could not deal to a 2 bed room said “I’m just part time, I can not help you.” The mirror was broken and taped, the smoke detector was disabled
Broken mirror
Disabled smoke detector
Stayed 2 nights in Dec 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained Staff and Bad Service
This facility has untrained staff and overall hotel was full of issues. When I checked-in, I was double charged for a pre-booked and pre-paid room. It took me several calls and over 4 days in middle of my vacation to get my money back. I was charged even when I checked out of this facility. Sheets in the room were dirty and full of human hair. Bathroom door was broken. Toilet flush was not working properly. Room has lot of roaches. No microwave facility during breakfast.
Stayed 1 night in Dec 2022

4/10 Poor

Heather

Business traveler
Disliked: Property conditions & facilities
I checked in late at night, close to midnight, and the clerk advised that she did not have the room that I booked available. I had booked a King, non-smoking room. She advised she had a King, smoking. I told her I did not want a smoking room as I have asthma. She finally said she had a full-size double, non-smoking available for the same cost! At that point I just wanted to go to bed as I had to leave by 5AM to make a meeting. I get to my room and the key card will not work properly. 5 minutes later, I finally get into my Full-size, double SMOKING room. There was an ashtray and matches on the table!! I thought, just suck it up it is only for a few hours. I had to hold up on the doorknob and push on the door to turn the security bolt and could see light through the door jam. I turn on the heater, and it is not working. It was about 20 degrees outside. I beat on the heater for a bit and then noticed the vent which had mold, mildew, dirt and other disgusting stuff in it. It just left it off. The handles on the dresser were broken, but there was hot water. The only good thing in this whole stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Feliciagail

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. Loved having many close options for food and shopping.