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Reviews of Americas Best Value Inn Lockhart

2.5 out of 5
Americas Best Value Inn Lockhart
2001 S Colorado St, Lockhart, TX

Reviews

6.2
Rating 10 - Excellent. 32 out of 116 reviews" "
Rating 8 - Good. 18 out of 116 reviews" "
Rating 6 - Okay. 16 out of 116 reviews" "
Rating 4 - Poor. 19 out of 116 reviews" "
Rating 2 - Terrible. 31 out of 116 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from vp on Apr 30, 2024
Thank you so much for selecting our hotel to stay. And certainly your feedback gives us a new strength for hospitality. It matters a lot for us. We hope you will enjoy your next stay as well. Have a blessed day.

2/10 Terrible

Edwin

Business traveler
Disliked: Property conditions & facilities
The shower did not work, when I was checking out I was told you have to pull it hard and then it will work...the last thing I wanted was to break something. The bed was comfortable.
Stayed 2 nights in Apr 2024
Response from vp on Apr 21, 2024
Thank you for choosing our our hotel for your stay and for posting the review. We apologize for uneasiness during your stay in our hotel. Have a blessed day.

2/10 Terrible

SAI KIRAN

Stayed 1 night in Apr 2024
Response from vp on Apr 20, 2024
Thank you for posting your review. We applicate you and apologize for the discomfort that you faced during your stay. We look forward for your next visit for better experience.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from vp on Apr 16, 2024
THANK YOU SO MUCH FOR SELECTING OUR HOTEL FOR YOUR STAY.. WE APPRICIATE YOU A LOT. WE HOPE YOUR NEXT VISIT SOON.AGAIN THANK YOU FOR THE REVIEW.

2/10 Terrible

De Lories

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from vp on Apr 16, 2024
Thank you for the stay and review. We apologize for your discomfort during your stay in our hotel. We will try our best to provide better service next time. We appreciate you for letting us know about the areas that need to pay attention.

4/10 Poor

carlos, orlando

Disliked: Cleanliness, amenities, property conditions & facilities
Good location everything is around the hotel area great restaurant next door but the place is in serious need of renovation
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 29, 2024
Dear Carlos,While it's great to know that our location was perfect for your needs, we're sorry to hear that you didn't have a good time with us. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our team will be sure to discuss your comments internally and make improvements where necessary. Please consider giving us another chance soon.

10/10 Excellent

CARRIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when visiting Lockhart! Staff is always welcoming rooms and property always clean- bonus is the pool!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Ben

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room needed some maintenance attention: duct taped ptac, flooring coming up, poor shower pressure, toilet seat hardly attached. Saw a few roaches after our first night..
Stayed 5 nights in Mar 2024

10/10 Excellent

Cliff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Professional staff
Stayed 1 night in Mar 2024

2/10 Terrible

Rachel

Stayed 1 night in Mar 2024

6/10 Okay

Maria

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is nice and having Jaliscos Restaurant is a plus. The only thing I would say is the BEDS omg time for new beds. Very uncomfortable to sleep on. It makes you want to spend that extra money on a more expensive hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

Tracy

Disliked: Cleanliness, property conditions & facilities
They never maid my bed and cleaned the 3 room i got there. House keep is everyday.
Stayed 3 nights in Feb 2024

10/10 Excellent

givi

Stayed 1 night in Feb 2024

4/10 Poor

Irma

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great customer service. Old building door did not shut properly, bath faucet loose , blow dryer did not work , no wash clothes, toilet seat sliding off, bed frame popped loudly Everytime I moved. The first room I was assigned was not cleaned after previous guest no linens on beds and trash left behind.
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 5, 2024
Dear Irma,Though we are glad you enjoyed our helpful service, we regret that other aspects of your visit fell below your expectations. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our accommodations any extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

8/10 Good

Joseph

Liked: Staff & service
The bathroom was kind of dirty and it took a really long time for the shower water to heat up, not good when it's cold. People smoking weed and being loud all night... You can hear people having sex all night, people coming and going. Someone needs to check in with residents more because something isn't right.
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Staffing was very good. Room clean. Coffee fridge and microwave in room.
Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily checked in. Fridge cold. Heat good. Microwave clean. No issues with neighbors
Stayed 4 nights in Jan 2024
Response from vp on Jan 19, 2024
Thank you so much for choosing our hotel for your stay. We appreciate your review. We feel good having a guest like you. Have a wonderful time ahead.

2/10 Terrible

Lindsey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vp on Jan 19, 2024
We apologize for your inconvenience during your stay in our hotel. And thank you for pointing our loopholes. We will focus on that and will try our level best to do better. We appreciate you for spending your valuable time in reviewing . Have a pleasant time ahead.

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from vp on Dec 18, 2023
Thank you for your stay with us as well as the positive review. We appreciate your response that gives us moral support for the hospitality. We are looking for your next stay soon Have a merry Christmas.

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs ugraded
Stayed 2 nights in Dec 2023
Response from vp on Dec 12, 2023
Thank you so much for choosing our hotel for your stay. we appreciate you from the bottom of the heart.. Beside we salute you for spending your valuable time in review. We are looking for your future stay soon. Thank you once again.

10/10 Excellent

Monica

Stayed 1 night in Nov 2023
Response from vp on Dec 18, 2023
Hi, Monica . We express our gratitude for choosing our hotel for your stay. As well as we thankful to you for the positive review . Have an enjoyable Christmas vacation ahead.

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service
Receptionist was very nice.
Stayed 1 night in Nov 2023
Response from vp on Dec 12, 2023
Thank you very much for selecting our hotel for your stay. We appreciate you for your review. I hope you will visit our hotel in near future. Have a great time ahead. And merry CHRISTMAS to you and your dear and near.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Low pressure on water
Stayed 1 night in Nov 2023
Response from vp on Nov 20, 2023
Thank you so much for choosing our hotel for your stay. We appreciate you for the review. You have spent your valuable time in praising us that mean us a lot. Have a great time ahead.

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet
Stayed 1 night in Nov 2023
Response from vp on Nov 15, 2023
Thank you so much for choosing our hotel for your stay. We appreciate you a lot. We hope your next stay soon.

4/10 Poor

DaWanna

Traveled with family
Liked: Staff & service, room comfort
Ok, not superior.
Sheets and towels were dinghy. Sprayed the bed down with Lysol, before sleeping in it. It was ok, but not superior. You get what you paid for!!!
Stayed 1 night in Nov 2023
Response from vp on Nov 13, 2023
Thank you so much for choosing our hotel for your stay. We appreciate your attitude sending review. If you have any inconvenience during your stay, we apologize for that. Thank you once again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Americas best value inn Lockhart TX
There were cracks in the walls and the duvet looked a bit dirty but the beds were comfortable and the check was easy and fast the staff were simply friendly from checking in to checking out I would give customer service 5 stars good job
Stayed 1 night in Oct 2023
Response from vp on Oct 31, 2023
It's our pleasure to have guest like you. Thank you for choosing our hotel to stay. We apologize for a bit inconvenience. Thank you for letting us know .

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness
Friendly Easy check in rooms decent for good night sleep not high end but good only problem was the bath room light switch needs some fixing to noisy when on
Stayed 1 night in Oct 2023
Response from vp on Oct 30, 2023
Thank you so much for choosing our hotel to stay . It's our pleasure to have your attention towards our service . We are grateful to you that You have drawn our attention to loophole . We will fix it as early as possible. Thanks for everything.

4/10 Poor

Jack

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cheap hotel and you get what you pay for. Clean enough but everything in terrible shape. Holes between the A/C unit and outside so any bug could come in, bathroom floor was dirty and we couldn’t figure out how to turn the shower on…turns out you have to pull the whole handle as hard as you can out of the wall and turn at the same time…front desk staff was very rude and seemed annoyed at any simple request. If you need to stay somewhere yourself for the night you’ll get by, wouldn’t recommend for multiple nights.
Stayed 2 nights in Oct 2023
Response from vp on Oct 24, 2023
We apologize for your inconvenience during your stay in our hotel. Thank you for your review that shows us the way to improve hospitality. I hope you will have better experience in your future stay.

2/10 Terrible

traci

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from vp on Oct 17, 2023
Thank you so much for choosing our hotel ' AMERICAS BEST VALUE INN' for your stay. We heartly appreciate you for the review which has boosted our spirit of hospitality. We hope your future stay soon Thank you.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
This was the nastiest hotel that I have ever stayed in. The only reason that I didn't leave after seeing our room is because the other hotels close were sold out. There was black mold on the shower curtain, it smelled bad, and there were stains on the sheets and towels. I will never stay here again.
Stayed 1 night in Oct 2023
Response from vp on Oct 16, 2023
We apologies for your inconvenience during your stay in our hotel. And thank you for throwing a light on our mistake. We assure you that will not happen again.

8/10 Good

Concepcion

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from vp on Oct 15, 2023
Thank you very much for your stay with us. We appreciate your review that will boost our spirit to treat our respected guests better .Have a good day.

6/10 Okay

Mayel

Stayed 3 nights in Oct 2023
Response from vp on Nov 16, 2023
Thank you so much for selecting our hotel for your stay. We appreciate you a lot. We are hoping your future stay soon.

6/10 Okay

Tibor

Liked: Staff & service, amenities
It is too old
Stayed 1 night in Sep 2023

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were horrible. No top sheet. Very thin blanket only to cover up with. I feel that I should be reimbursed for 1 room anyway.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

2/10 Terrible

Diana, Parma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything. The shower sid not work. The tv said no signal. Mattress is old, although i did aleep ok.
Stayed 1 night in Aug 2023
Response from Guest Relations on Sep 22, 2023
Dear Diana,Thank you for taking the time to leave us feedback after your recent visit. While we are glad you slept okay, we are disheartened that we were unable to meet all of your expectations. Your feedback is valuable to us, and we will be sure to share your comments with our team for points of improvement. We are committed to improving the guest experience, and we look forward to welcoming you back so we can show you a better stay.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Tv didnt work. They need to update the tv
Stayed 1 night in Aug 2023

10/10 Excellent

José

Stayed 1 night in Jul 2023

2/10 Terrible

gianna, Irvine

Disliked: Cleanliness, property conditions & facilities
Yikes. My standards are not high when it comes to motels, particularly because we were staying one night. It was dirty, like really dirty. Large empty 32 oz. yogurt container in the corner, not sure how you miss that when cleaning. There was hair all over the bathroom and the trail of dead ants sprayed with Raid was left behind. Yucky.
Stayed 1 night in Jul 2023

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable
Stayed 1 night in Jul 2023

10/10 Excellent

JESSICA

Stayed 1 night in Jun 2023

8/10 Good

Jay

Liked: Cleanliness, staff & service, room comfort
My stay was fine. The staff did a great job cleaning the room. It needs updating and some repairs. The desk clerk was great. I called in from the road with a confusion on my reservation and he helped me sort it out. A little more light in the parking lot would make me feel more secure. The hotels.com map and my GPS missed the property and sent me to a dark dead-end road. That was certainly a low spot in the trip. Overall, an acceptable visit.
Stayed 1 night in Jun 2023
Response from Ken on Jun 26, 2023
Thank you so much for your stay with " AMERICAS BEST VALUE INN". We appreciate you as our valuable guest. We are looking for your next visit soon. Good bye.

8/10 Good

James

Stayed 1 night in Jun 2023
Response from Ken on Jun 20, 2023
Thank you James for your time to review us. Glad to hear about comfortable stay with ABVI Lockhart. See you again to BBQ capitol of Texas.

8/10 Good

Steven

Traveled with family
Liked: Staff & service
Needs some improvements done and it would be nicer for the money and mow the grass.
Stayed 2 nights in Jun 2023
Response from Ken on Jun 12, 2023
Thank you Steven for your feedback. Your suggestion will be taken seriously. See you again soon.

2/10 Terrible

Sol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old property. Needs remodelation.
Stayed 1 night in Jun 2023
Response from Ken on Jun 12, 2023
Thank you Sol for your time to give us feedback. Your concern will be taken seriously to maintain franchise quality standard.

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Interior dirty, sheets dirty, minimal soap and shampoo, no face towels, pillows lumpy and uncomfortable way overpriced at $136/night. Want complete refund.
Stayed 1 night in Jun 2023
Response from Ken on Jun 12, 2023
Sorry Daniel, We sincerely apologies for any inconvenience during your stay.

4/10 Poor

Elaine

Traveled with family
Disliked: Property conditions & facilities
Bed was okay,floors unswept and dirty. No hand towel, need a SOLID toilet seat, and tub was slick. I almost fell taking a shower and had to warn my husband or he would've fallen. That's a lawsuit waiting to happen! Very old hotel but it beat sleeping in our truck, barely. Lockhart needs more hotels......
Stayed 1 night in Jun 2023
Response from Ken on Jun 12, 2023
We sincerely apologies for any inconvenience during your stay with Americas best value inn. Hope see you again for better stay experience.

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and Clean, Great Value
For the price, this is an excellent value. The room was nice an big, the people were friendly, and the place was quiet. All in all, we really like staying here when we visit Lockhart, TX.
Stayed 2 nights in Jun 2023
Response from Ken on Jun 5, 2023
Thank you Cathryn for valuable feedback. we are glad to hear that you had comfortable stay at Americas best value inn. see you again soon to BBQ capitol of Texas.

2/10 Terrible

Edwin

Stayed 1 night in Jun 2023
Response from Ken on Jun 5, 2023
Thank you so much for your stay with us. We really care and respect our valuable customers like you. We always engage in giving the best service to the guests. We appreciate your review.