Business Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Quality Hotel and Suites Woodstock

2.5 out of 5
Quality Hotel and Suites Woodstock
580 Bruin Blvd, Woodstock, ON

Reviews

7.4

Good

Rating 10 - Excellent. 123 out of 439 reviews" "
Rating 8 - Good. 166 out of 439 reviews" "
Rating 6 - Okay. 67 out of 439 reviews" "
Rating 4 - Poor. 45 out of 439 reviews" "
Rating 2 - Terrible. 38 out of 439 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Traveled with family
Liked: Staff & service
Staff were very friendly Property is aged however the beds are super comfortable The couch had tons of rips but it was clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our one night stay here was great. Quick and friendly check in, good explanations, clean and comfortable room and tasty hot breakfast. And the price was reasonable. I'd stay here again!
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 29, 2024
Dear Hilary,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 28, 2024
Dear Mary,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites - Woodstock ON.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 23, 2024
Dear Lori,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with our stay here. I was not too sure based on reviews. More than met our expectations- girl at front reception very friendly. Place smelled clean and it is obvious they try their best. Maybe hallway carpets need to be changed. Our room was very clean and comfortable. So happy that the gym facility was access to the Fit 4 Less right beside the building, this was much more than I expected. Yes both my husband and I actually look forward to working out while we are away and this provided more than we had even hoped for. Breakfast was more like a small brunch, lots to choose from and again the staff went above and beyond when we needed anything. Thanks for a great stay!
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 22, 2024
Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a bit skimpy
Stayed 3 nights in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 15, 2024
Dear Dawn,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Peter

Traveled with family
Liked: Staff & service
The room I was in the bathroom fan was very noisy and the cold water did not work for the sink
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 14, 2024
Dear Peter, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the breakfast was very good. All the staff were kind and courteous especially Emily who should be afforded the opportunity to pursue a career in hotel management within the Quality brand of properties if she is interested. She was very informative about the area and had a genuine kindness to everyone she encountered.
Stayed 2 nights in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 12, 2024
Dear Ken,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 11, 2024
Dear Ralph,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Gar Yan Wendy, Scarborough

Liked: Cleanliness, staff & service
Bathroom is dated. Water pressure is low and inconsistent. Bed and pillows are comfy. No usb outlet in the room. Breakfast not many choices and food is average. Staff is very nice.
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Gar Yan WendyThank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Himeezembi

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff & the way Hima the receptionist is very friendly & go out of her way to help. Very nice property & good service.
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Himeezembi,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

4/10 Poor

Varinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Varinder,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

2/10 Terrible

Oumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Réception agent at Check in was rude and biaised
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Oumar,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.es member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would not hesitate to book this hotel again.
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 8, 2024
Dear Anthony,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Mar 2024
Response from Quality Hotel & Suites, Woodstock, ON on Apr 1, 2024
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Jessy

everything
Stayed 4 nights in Mar 2024
Response from Quality Hotel & Suites, Woodstock, ON on Mar 25, 2024
Dear Jessy,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly & very helpful when i needed assistance with my vehicle. Nice clean queit facilitiesI had a good sleep & a great tasting breakfast Convenient location
Stayed 1 night in Mar 2024
Response from Quality Hotel & Suites on Mar 22, 2024
Dear Victor,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing with us from check in to check out, the accomidations for my injured friend, they were absolutely fantastic with my toddler. The bathroom cleanliness could use some work and the breakfast was a bit disappointing. We will be back though based off customer service alone
Stayed 2 nights in Mar 2024
Response from Days Inn by Wyndham Woodstock on Mar 17, 2024
Dear Sara,Thank you for taking the time to complete our online survey regarding your recent stay at Days Inn by Wyndham, Woodstock.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Quality Hotel & Suites, Woodstock, ON on Mar 25, 2024
Dear Mark,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite The breakfast was amazing
Stayed 1 night in Feb 2024
Response from Kiana on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel and Suites. We appreciate your positive and hope we get the chance to host you here with us again in the future!

10/10 Excellent

Diedrich

Liked: Cleanliness, staff & service
It was all good. Pool is in disrepair.
Stayed 1 night in Feb 2024
Response from Julian Gomez on Feb 27, 2024
Dear Diedrich,Thank you for your valuable feedback.We apologise for the pool closure but we look forward to welcoming you back again.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Lots of room in the business suite!
Stayed 1 night in Feb 2024
Response from Quality Hotel & Suites on Feb 27, 2024
Dear Bonnie,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

6/10 Okay

Sabrina

Stayed 1 night in Feb 2024
Response from Quality Hotel & Suites on Mar 22, 2024
Dear Sabrina,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Mitra

Business traveler
Disliked: Property conditions & facilities
The breakfast is very good
Stayed 3 nights in Feb 2024
Response from Quality Hotel & Suites on Feb 27, 2024
Dear Mitra,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities
My rating would be excellent except the furniture and beds were very worn.
Stayed 2 nights in Feb 2024
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the furniture in the room. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Leo

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location to hwy, food and gas. Place is due for a renovation, inside and out.
Stayed 1 night in Feb 2024
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Jake

Stayed 1 night in Jan 2024
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 13, 2024
Thank you for taking the to fill out our online survey regarding your experience at Quality Hotel and Suites. We appreciate the feedback and will use it to better improve our guests' experiences. We hope to properly host you in the future.

4/10 Poor

Peter

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

marilyn

Response from Kiana Wasylyk, Guest Services Supervisor on Feb 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

marilyn

Stayed 1 night in Dec 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Feb 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Dec 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Nicole

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
We had a good stay while visiting family in Woodstock. Back in the day this hotel was the best in the area, it was still good but of course it’s an older building now. The staff was great, room was quiet and clean with more than everything you needed. Only complaint was we didn’t have very hot water for a couple of days, but the last day we did and it was great! We will for sure stay here again when we come back to see family.
Stayed 4 nights in Nov 2023
Response from Julian Gomez on Nov 28, 2023
Dear Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Kind regards,

8/10 Good

Ken

Liked: Property conditions & facilities
Do not rely on wake up calls.
Stayed 1 night in Nov 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Nov 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Cathelina

Stayed 2 nights in Nov 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Dec 20, 2023
Dear Gerry,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 Good

Christopher

Stayed 5 nights in Nov 2023
Response from Julian Gomez on Nov 22, 2023
Dear Christopher,Thank you for your rating and we look forward to welcoming you back soon! Happy Holidays!Kind regards,

8/10 Good

Joel

Stayed 2 nights in Nov 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Nov 18, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

2/10 Terrible

Ahmed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an incident earlier that day with a homeless person. Nothing was cleaned up in regards to the incident. Lots of drunk clients, alcoholic beverage cans in the hallways.
Stayed 1 night in Nov 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Nov 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Gary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Good breakfast. I always stay there when in Woodstock.
Stayed 2 nights in Oct 2023
Response from Julian Gomez on Nov 3, 2023
Dear Gary,Thank you for your kind feedback and we look forward to welcoming you back to the Quality Hotel & Suites soon.

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Aliek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 24, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Patty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No housekeeping services offered. The door handle to our room didn’t function properly. We were told “ yeah it’s been like that for a long time”. Over all a disappointing stay
Stayed 2 nights in Oct 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Henry

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Agnes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Sep 24, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate the positive feedback and are pleased to hear you enjoyed your stay. We look forward to serving you again when your travels bring you back!

8/10 Good

William

Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.As a guest you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay
Everything was excellent Will come again for sure. The girl at front desk could have been a bit friendlier but it was late when we got in and she looked tired. Breakfast was the BEST
Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Sep 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate the positive feedback and are pleased to hear you enjoyed your stay. We look forward to serving you again when your travels bring you back!

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Sep 20, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate the positive feedback and are pleased to hear you enjoyed your stay. We look forward to serving you again when your travels bring you back!

4/10 Poor

Chris

Stayed 2 nights in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

TkMr

Stayed 1 night in Sep 2023
Response from Kiana Wasylyk, Guest Services Supervisor on Oct 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.