5/5 Excellent
Roger
Oct 24, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021
citizenM Tower of London
Photo gallery for citizenM Tower of London
Overview of citizenM Tower of London
citizenM Tower of London
4.6/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
40 Trinity Square, London, England, EC3N 4DJ
Explore the area
- Tower of London7 min walk
- Tower Bridge8 min walk
- The Shard16 min walk
- London (LCY-London City)14 min drive
Choose dates to view prices
About this area
London
CitizenM Tower of London is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a game? See what's going on at Excel Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
What's nearby
- Tower of London - 7 min walk
- The Gherkin - 8 min walk
- Tower Bridge - 8 min walk
- London Bridge - 12 min walk
- The Shard - 16 min walk
Getting around
- Tower Hill Station - 1 min walk
- Fenchurch Street Station - 3 min walk
- London City Airport (LCY) - 14 min drive
Restaurants
- CanteenM — 1 min walk
- Seething Lane Gardens — 2 min walk
- Byward Kitchen and Bar — 3 min walk
- Le Paris Grill — 3 min walk
- Wagamama — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
- No onsite parking available
- Street parking available
Food and drink
- To-go breakfast available for a fee daily 6 AM–11 AM: GBP 15.95 per person
- 1 restaurant and 2 coffee shops
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Bike parking
Family friendly
- Snack bar/deli
Conveniences
- Elevator
- Water dispenser
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Multilingual staff
Languages spoken
- English
- French
Business services
- 24-hour business center
- Computer station
- Coworking space
- Meeting rooms - 8
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- In-room accessibility
- Low-height counter and sink
- Low-height desk
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Communal living room
- Designated smoking areas
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Hydromassage showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 43-inch flat-screen TV
- Digital channels
- iPad
- iPod dock
Food and drink
- Free bottled water
More
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- LED light bulbs
- Mobile key entry
- Phone
- Recycling
- Safe
Similar properties
See similar properties
London
London City Centre
Free WiFi
Business friendly
Guest rating 4.5+
Hotel
4 star
Air conditioned
Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. The last order for alcohol is 10:30 PM.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
- Shuttle services
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for to-go breakfast: GBP 15.95 per person (approximately)
- Late check-out fee: GBP 29.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.
We should mention
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
SHARON
Traveled with family
Oct 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Claudia
Oct 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
5/5 Excellent
Dawn
Sep 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
5/5 Excellent
Chee Kong
Traveled with partner
Sep 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021