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Reviews of Hotel Burbank

3 out of 5
Hotel Burbank
150 E Angeleno Ave, Burbank, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 2159 out of 3802 reviews" "
Rating 8 - Good. 944 out of 3802 reviews" "
Rating 6 - Okay. 350 out of 3802 reviews" "
Rating 4 - Poor. 206 out of 3802 reviews" "
Rating 2 - Terrible. 143 out of 3802 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2024
Response from Prisa Hafezi on Apr 30, 2024
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Cable kept cutting out
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for going to Universal studios. Lots of onsite parking (for a few). There is food/bar onsite and lots to choose from that is walkable. Very clean a quiet location also.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Vicki, Stockton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to see the shops and local stores, yet driving distance to anything LA from. Fashion District to Universal! Staff friendly and favorite clean and nice!
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

6/10 Okay

manuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 30, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Alfonso

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time staying here we love that a lot of places are walking distance. Restaurants and shopping Mall are all Near by The hotel was Clean and staff was nice and friendly. If you are visiting Burbank or surrounding areas i would recommend checking this place out! The price is pretty Reasonable .
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Close to everything. Safe and clean
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Desmond, Columbus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel Burbank offers a comfortable and convenient stay in the heart of Burbank, making it an ideal choice for both business travelers and vacationers. The hotel features modern amenities in a setting that merges contemporary style with classic comfort. The rooms at Hotel Burbank are well-appointed, featuring plush bedding, high-speed internet, and flat-screen TVs, ensuring a restful night’s sleep and connectivity for all guests. Many rooms also offer stunning views of the surrounding cityscape, which adds a charming backdrop to your stay. Dining options at the hotel include a versatile in-house restaurant that serves a variety of cuisines, ranging from local specialties to international dishes. The morning buffet is particularly noteworthy, with a wide selection of fresh, tasty options that cater to all dietary needs. One of the highlights of Hotel Burbank is its customer service. The staff is attentive and proactive, ready to assist with any requests, whether it's booking transportation or providing insights into the local area. The concierge service is excellent for those looking to explore Burbank's attractions, such as the nearby studios or shopping districts. Additional amenities such as an outdoor pool, a fitness center, and meeting spaces are well-maintained and enhance the overall experience at the hotel. The pool area is especially relaxing, perfect for a sunny afternoon dip.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Womp womp we liked it.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service good but don't like being gouged for parking.
Stayed 1 night in Jan 2024
Response from Prisa Hafezi on Apr 28, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 29, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great .
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 28, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to restaurants
Stayed 4 nights in Apr 2024
Response from Prisa Hafezi on Apr 28, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the amazing pillows to the super accommodating staff, I came for a utility and left with an experience, 5 stars
Stayed 3 nights in Apr 2024
Response from Prisa Hafezi on Apr 28, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

STEPHANE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close from a Little downtown Vert good staff from Alitci
Stayed 6 nights in Apr 2024
Response from Lala on Apr 28, 2024
Thank you for your kind words! We're delighted you enjoyed our convenient location and friendly staff. Hope to see you again soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single employee at this hotel was super friendly and extra helpful. We even stayed an extra night just because it was such a pleasant experience. I give Hotel Burbank the highest of recommendations and every single employee there deserves praise for being so kind and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 26, 2024
Thank you for your 10 out of 10 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Selami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in LA
Stayed 2 nights in Apr 2024
Response from Aaron Orellana on Apr 25, 2024
Thank you for your 10 out of 10 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel was great and the food options were excellent as well
Stayed 4 nights in Apr 2024
Response from Aaron. O on Apr 29, 2024
We're glad to hear that you enjoyed the view from our hotel and found the food options excellent. Thank you for sharing your positive experience with us! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its proximity to the Hollywood Bowl shuttle stop. Check-in was easy, staff was friendly, room was spacious and clean, nice area with restaurants within walking distance. Parking was an extra $22 in the adjacent garage. We were disappointed that our fridge was not getting cold enough, but someone came and changed it out right away. Overall a great stay.
Stayed 1 night in Apr 2024
Response from Aaron Orellana on Apr 25, 2024
It sounds like you had a pleasant stay at Hotel Burbank! Being close to the Hollywood Bowl shuttle stop must have been convenient. It's great to hear that the check-in process was easy, the staff were friendly, and the room was comfortable and clean. It's also nice to have restaurants within walking distance. We apologize for the initial issue with the fridge but are glad that the staff resolved it quickly for you.

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 25, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Juan, South gate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel was great.
Stayed 1 night in Feb 2024
Response from Prisa Hafezi on Apr 24, 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights, for my visit with family. We were out for most of the day, but had a piece of mind on safety of our car and stay. That was the main reason, I was willing to stay here and pay a bit more even though that $22 parking/night sounds a bit too much and not included in room price. Overall, i was happy with their rooms, cleanliness, staff interactions.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 23, 2024
It's great to hear that you had a positive experience during your 3-night stay at Hotel Burbank! Safety and peace of mind are definitely important factors when choosing a hotel, especially when traveling with family. We appreciate your feedback about the parking fee and will take it into consideration. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. I'm here to help!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I had no issues with the hotel and the location was perfect.
Stayed 3 nights in Apr 2024
Response from Prisa Hafezi on Apr 23, 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

April Nicole

Traveled with family
Liked: Amenities
Would totally stay here again when back in the area.
Stayed 3 nights in Apr 2024
Response from Prisa Hafezi on Apr 23, 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 23, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, very helpful and welcoming
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 22, 2024
That's great to hear! Excellent and welcoming staff can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Cafe food is really good.It's close to restaurants and stores since it's downtown Burbank.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 22, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Burbank is a modern, welcoming space with a comfortable lobby with lots of seating. We had a room on the 17th floor with two queens. It was clean and comfortable with complementary toiletries, a microwave, and small refrigerator. We found the bar and cafe to be very nice conveniences. I enjoyed what seemed to be house-made yogurt with berries and nuts. It was outstanding. The draft beer in the bar provided a nice respite after checking in. Staff is friendly. Very easy to get to from the freeway. Will definitely stay again.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 22, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities
All round great hotel
Stayed 1 night in Feb 2024
Response from Prisa Hafezi on Apr 22, 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 23, 2024
Thank you for your 5 out of 5 review! We look forward to welcoming you back again soon!

10/10 Excellent

Rocky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay, appreciate the airport shuttle
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 21, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

8/10 Good

Zawer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 22, 2024
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Krisandreya

Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 21, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 21, 2024
That's fantastic to hear! thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Nedenia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and really easy to cooperate with.
Stayed 3 nights in Apr 2024
Response from Aaron. O on Apr 19, 2024
That's wonderful to hear! Kind and cooperative staff can make a big difference in a hotel experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

6/10 Okay

Sandra

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Prisa Hafezi on Apr 21, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

6/10 Okay

isidro, modesto

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Aaron. O on Apr 19, 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Aaron. O on Apr 17, 2024
I'm glad to hear that you loved your experience! If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. We're here to help!

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great
Stayed 1 night in Apr 2024
Response from Aaron. O on Apr 17, 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Helly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed the night with my son. Easy checkin and easy checkout. Staff was very friendly. I thought everything was clean. Will definitely stay again.
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aly Bubbins on Apr 18, 2024
Hi there Rosendo,Thank you for the feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Leundra

Liked: Amenities
Ok
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Olian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on Apr 17, 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 16, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Melinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, and safe place. Staff were great. It would be nice to have more and better breakfast options since it was not included in our stay, and also guest could benefit from having someone to help out with luggage like most hotels do, but overall it was nice
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on Apr 15, 2024
Hello thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Nikki

Stayed 2 nights in Apr 2024
Response from Aly Bubbins on Apr 27, 2024
Hi Nikki,Thank you for your feedback!

10/10 Excellent

Hilda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 4 nights in Apr 2024
Response from Aaron. O on Apr 15, 2024
That's great to hear! Cleanliness is indeed crucial for a comfortable stay. If there's anything else you'd like to share about your experience or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on Apr 16, 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!